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#   restrictions and dimensions: time increases when saving data

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- **[Frank.Oehlen](/forum/user/50131-frank-oehlen "View Frank.Oehlen's Profile")**
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8 years 8 months ago -  8 years 8 months ago [\#289128](#289128) by [Frank.Oehlen](/forum/user/50131-frank-oehlen "View Frank.Oehlen's Profile")  *[restrictions and dimensions: time increases when saving data](/forum/25-install-update/894021-restrictions-and-dimensions-time-increases-when-saving-data#289128 "-- url of the page with the problem -- : stattgarde.de -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : firefox  Hi togehter!  The restrictions and dimensions are not working properly anymore - I guess since one of the last updates. Every time I try to define a date and hour to start selling - the time changes every time I press &quot;SAVE&quot;. For example: start selling should be 2018-04-01 14:00 - I press SAVE and the hour increases to 15:00 - press SAVE again it is 16:00 and so on.  another problem: if I try to set different dates for the variations - the calendar is not opening anymore. The only possibility is to type in. and guess what: after saving changes the time has increased about 1 hour :-)))))  Might it be possible to fix that bug?  Best regards,  Frank")* was created by *[Frank.Oehlen](/forum/user/50131-frank-oehlen "View Frank.Oehlen's Profile")*

-- url of the page with the problem -- : stattgarde.de
-- HikaShop version -- : 3.3.0
-- Joomla version -- : 3.6.5
-- PHP version -- : 5.6
-- Browser(s) name and version -- : firefox

Hi togehter!

The restrictions and dimensions are not working properly anymore - I guess since one of the last updates. Every time I try to define a date and hour to start selling - the time changes every time I press "SAVE".
For example: start selling should be 2018-04-01 14:00 - I press SAVE and the hour increases to 15:00 - press SAVE again it is 16:00 and so on.

another problem: if I try to set different dates for the variations - the calendar is not opening anymore. The only possibility is to type in.
and guess what: after saving changes the time has increased about 1 hour ![:-)](/media/kunena/emoticons/3.png ":-)")))))

Might it be possible to fix that bug?

Best regards,

Frank

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Last edit: 8 years 8 months ago by [Frank.Oehlen](/forum/user/50131-frank-oehlen "View Frank.Oehlen's Profile").

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8 years 8 months ago [\#289131](#289131) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[restrictions and dimensions: time increases when saving data](/forum/25-install-update/894021-restrictions-and-dimensions-time-increases-when-saving-data#289131 "-- url of the page with the problem -- : stattgarde.de -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : firefox  Hi togehter!  The restrictions and dimensions are not working properly anymore - I guess since one of the last updates. Every time I try to define a date and hour to start selling - the time changes every time I press &quot;SAVE&quot;. For example: start selling should be 2018-04-01 14:00 - I press SAVE and the hour increases to 15:00 - press SAVE again it is 16:00 and so on.  another problem: if I try to set different dates for the variations - the calendar is not opening anymore. The only possibility is to type in. and guess what: after saving changes the time has increased about 1 hour :-)))))  Might it be possible to fix that bug?  Best regards,  Frank")*

Hi,

I'm not able to reproduce either problems on my end.
I'm not able to reproduce them either on our demo website backend.
Regarding the hour changing, it looks like an issue with your setup of the timezones in your Joomla or on your server.
Could you check on them ?
Regarding the calendar not openning, could you check if you have javascript errors at that point in your browser's console ?

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8 years 8 months ago [\#289202](#289202) by [Frank.Oehlen](/forum/user/50131-frank-oehlen "View Frank.Oehlen's Profile")  Replied by *[Frank.Oehlen](/forum/user/50131-frank-oehlen "View Frank.Oehlen's Profile")* on topic *[restrictions and dimensions: time increases when saving data](/forum/25-install-update/894021-restrictions-and-dimensions-time-increases-when-saving-data#289202 "-- url of the page with the problem -- : stattgarde.de -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : firefox  Hi togehter!  The restrictions and dimensions are not working properly anymore - I guess since one of the last updates. Every time I try to define a date and hour to start selling - the time changes every time I press &quot;SAVE&quot;. For example: start selling should be 2018-04-01 14:00 - I press SAVE and the hour increases to 15:00 - press SAVE again it is 16:00 and so on.  another problem: if I try to set different dates for the variations - the calendar is not opening anymore. The only possibility is to type in. and guess what: after saving changes the time has increased about 1 hour :-)))))  Might it be possible to fix that bug?  Best regards,  Frank")*

Dear Nicolas,

thanks a lot for your reply. Unluckily these options haven't been the reason.

Our timezone is still "Berlin, Germany" and when starting with hika business 3.1 there haven't been these kinds of "problems". What makes me a bit suspicious is the fact that the time I set changes everytime I press save. Even without any change has been done on the product details - the hour changes after pressing SAVE.

Concerning the calendar
It's a bit strange. On the products main page it opens when clicking the icon - on the products variants page it does not open. So I don't think that the reason is the javascript.... :--)

Best regards,
Frank

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8 years 8 months ago [\#289215](#289215) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[restrictions and dimensions: time increases when saving data](/forum/25-install-update/894021-restrictions-and-dimensions-time-increases-when-saving-data#289215 "-- url of the page with the problem -- : stattgarde.de -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : firefox  Hi togehter!  The restrictions and dimensions are not working properly anymore - I guess since one of the last updates. Every time I try to define a date and hour to start selling - the time changes every time I press &quot;SAVE&quot;. For example: start selling should be 2018-04-01 14:00 - I press SAVE and the hour increases to 15:00 - press SAVE again it is 16:00 and so on.  another problem: if I try to set different dates for the variations - the calendar is not opening anymore. The only possibility is to type in. and guess what: after saving changes the time has increased about 1 hour :-)))))  Might it be possible to fix that bug?  Best regards,  Frank")*

Hi,

1. Since I don't have the problem I guess we'll need a backend and FTP access to check the issue.
Could you provide it with a link to this thread via our contact form ?
[ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html)

2. It's not possible that it's not a javascript problem. The calendar system uses javascript to display itself. If there is something not working with it, it can only be a javascript issue.
Are you able to reproduce the issue on our demo website ? If yes, it might be linked to a javascript issue with your browser (which version are you using and which browser ?). If no, then it might be linked to a conflict with something else on your website and I guess we'll need a backend access and FTP access to check on the issue directly on your website.

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7 years 2 months ago [\#309909](#309909) by [pcomelearning](/forum/user/44215-pcomelearning "View pcomelearning's Profile")  Replied by *[pcomelearning](/forum/user/44215-pcomelearning "View pcomelearning's Profile")* on topic *[restrictions and dimensions: time increases when saving data](/forum/25-install-update/894021-restrictions-and-dimensions-time-increases-when-saving-data#309909 "-- url of the page with the problem -- : stattgarde.de -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : firefox  Hi togehter!  The restrictions and dimensions are not working properly anymore - I guess since one of the last updates. Every time I try to define a date and hour to start selling - the time changes every time I press &quot;SAVE&quot;. For example: start selling should be 2018-04-01 14:00 - I press SAVE and the hour increases to 15:00 - press SAVE again it is 16:00 and so on.  another problem: if I try to set different dates for the variations - the calendar is not opening anymore. The only possibility is to type in. and guess what: after saving changes the time has increased about 1 hour :-)))))  Might it be possible to fix that bug?  Best regards,  Frank")*

Any solution for this?

I have the same issue. I change the time and when I hit 'Enter' it reverts to 22:00.

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7 years 2 months ago [\#309910](#309910) by [pcomelearning](/forum/user/44215-pcomelearning "View pcomelearning's Profile")  Replied by *[pcomelearning](/forum/user/44215-pcomelearning "View pcomelearning's Profile")* on topic *[restrictions and dimensions: time increases when saving data](/forum/25-install-update/894021-restrictions-and-dimensions-time-increases-when-saving-data#309910 "-- url of the page with the problem -- : stattgarde.de -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : firefox  Hi togehter!  The restrictions and dimensions are not working properly anymore - I guess since one of the last updates. Every time I try to define a date and hour to start selling - the time changes every time I press &quot;SAVE&quot;. For example: start selling should be 2018-04-01 14:00 - I press SAVE and the hour increases to 15:00 - press SAVE again it is 16:00 and so on.  another problem: if I try to set different dates for the variations - the calendar is not opening anymore. The only possibility is to type in. and guess what: after saving changes the time has increased about 1 hour :-)))))  Might it be possible to fix that bug?  Best regards,  Frank")*

Actually, I have the exact same issue, where the time goes down by an hour each time I hit 'save'.

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7 years 2 months ago [\#309915](#309915) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[restrictions and dimensions: time increases when saving data](/forum/25-install-update/894021-restrictions-and-dimensions-time-increases-when-saving-data#309915 "-- url of the page with the problem -- : stattgarde.de -- HikaShop version -- : 3.3.0 -- Joomla version -- : 3.6.5 -- PHP version -- : 5.6 -- Browser(s) name and version -- : firefox  Hi togehter!  The restrictions and dimensions are not working properly anymore - I guess since one of the last updates. Every time I try to define a date and hour to start selling - the time changes every time I press &quot;SAVE&quot;. For example: start selling should be 2018-04-01 14:00 - I press SAVE and the hour increases to 15:00 - press SAVE again it is 16:00 and so on.  another problem: if I try to set different dates for the variations - the calendar is not opening anymore. The only possibility is to type in. and guess what: after saving changes the time has increased about 1 hour :-)))))  Might it be possible to fix that bug?  Best regards,  Frank")*

Hello,

It means that your hosting server and your Joomla are not configured with the same timezone.
It's unfortunately a common Joomla issue and your time shifting should be visible in other components than HikaShop.
You should check your Joomla global configuration and your hosting settings so they will use the same timezone settings.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

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