[Skip to main content](#vessel-content) # Cart is not updated only after browser refresh ## - **[EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile")** - [![EggerzKG's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56904-eggerzkg "View EggerzKG's Profile") Topic Author - [ Offline](/forum/user/56904-eggerzkg) Less More - Posts: 9 - Thank you received: 0 - - 8 years 5 months ago [\#293328](#293328) by [EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile") *[Cart is not updated only after browser refresh](/forum/25-install-update/894850-cart-is-not-updated-only-after-browser-refresh#293328 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7 -- Browser(s) name and version -- : FF Hi there, we encounter the following problem - the cart is not updated. The blue message box appeares, but the cart is only showing e.g. 1 item after a browser refresh. I read a post in the forum about the legacy cart system. This is turned of. What could be the reason or the next steps to troubleshoot? thanks a lot P.S.: You can ignor the prior post about the emails. Problem is solved.")* was created by *[EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile")* -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7 -- Browser(s) name and version -- : FF Hi there, we encounter the following problem - the cart is not updated. The blue message box appeares, but the cart is only showing e.g. 1 item after a browser refresh. I read a post in the forum about the legacy cart system. This is turned of. What could be the reason or the next steps to troubleshoot? thanks a lot P.S.: You can ignor the prior post about the emails. Problem is solved. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NDg1MC1jYXJ0LWlzLW5vdC11cGRhdGVkLW9ubHktYWZ0ZXItYnJvd3Nlci1yZWZyZXNoP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 8 years 5 months ago [\#293336](#293336) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Cart is not updated only after browser refresh](/forum/25-install-update/894850-cart-is-not-updated-only-after-browser-refresh#293336 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7 -- Browser(s) name and version -- : FF Hi there, we encounter the following problem - the cart is not updated. The blue message box appeares, but the cart is only showing e.g. 1 item after a browser refresh. I read a post in the forum about the legacy cart system. This is turned of. What could be the reason or the next steps to troubleshoot? thanks a lot P.S.: You can ignor the prior post about the emails. Problem is solved.")* Hello, That's weird, do you have any shipping method with the "debug" option set to YES ? If that's the case, can you test it with that option set to NO ? Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NDg1MC1jYXJ0LWlzLW5vdC11cGRhdGVkLW9ubHktYWZ0ZXItYnJvd3Nlci1yZWZyZXNoP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile")** - [![EggerzKG's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56904-eggerzkg "View EggerzKG's Profile") Topic Author - [ Offline](/forum/user/56904-eggerzkg) Less More - Posts: 9 - Thank you received: 0 - - 8 years 5 months ago [\#293484](#293484) by [EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile") Replied by *[EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile")* on topic *[Cart is not updated only after browser refresh](/forum/25-install-update/894850-cart-is-not-updated-only-after-browser-refresh#293484 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7 -- Browser(s) name and version -- : FF Hi there, we encounter the following problem - the cart is not updated. The blue message box appeares, but the cart is only showing e.g. 1 item after a browser refresh. I read a post in the forum about the legacy cart system. This is turned of. What could be the reason or the next steps to troubleshoot? thanks a lot P.S.: You can ignor the prior post about the emails. Problem is solved.")* Hello, thanks for your answer. Can you explain better what you mean with "shipping method" with debug? Cannot find such an optin in shipping method. If you meant Joomla System debug and error level report, first was on NO, I set the reporting to the lowest level. Thanks & best regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NDg1MC1jYXJ0LWlzLW5vdC11cGRhdGVkLW9ubHktYWZ0ZXItYnJvd3Nlci1yZWZyZXNoP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4080 - - [](http://obsi.dev) - 8 years 5 months ago [\#293511](#293511) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Cart is not updated only after browser refresh](/forum/25-install-update/894850-cart-is-not-updated-only-after-browser-refresh#293511 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7 -- Browser(s) name and version -- : FF Hi there, we encounter the following problem - the cart is not updated. The blue message box appeares, but the cart is only showing e.g. 1 item after a browser refresh. I read a post in the forum about the legacy cart system. This is turned of. What could be the reason or the next steps to troubleshoot? thanks a lot P.S.: You can ignor the prior post about the emails. Problem is solved.")* Hello, The cart is updated but the cart module you're using is not compatible with the HikaShop 3 cart system (or you do have a view override with HikaShop 2.x content). Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NDg1MC1jYXJ0LWlzLW5vdC11cGRhdGVkLW9ubHktYWZ0ZXItYnJvd3Nlci1yZWZyZXNoP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile")** - [![EggerzKG's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56904-eggerzkg "View EggerzKG's Profile") Topic Author - [ Offline](/forum/user/56904-eggerzkg) Less More - Posts: 9 - Thank you received: 0 - - 8 years 5 months ago [\#293683](#293683) by [EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile") Replied by *[EggerzKG](/forum/user/56904-eggerzkg "View EggerzKG's Profile")* on topic *[Cart is not updated only after browser refresh](/forum/25-install-update/894850-cart-is-not-updated-only-after-browser-refresh#293683 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7 -- Browser(s) name and version -- : FF Hi there, we encounter the following problem - the cart is not updated. The blue message box appeares, but the cart is only showing e.g. 1 item after a browser refresh. I read a post in the forum about the legacy cart system. This is turned of. What could be the reason or the next steps to troubleshoot? thanks a lot P.S.: You can ignor the prior post about the emails. Problem is solved.")* Hello, can you please explain better what you mean. We installed the latest version of Hikashop. To my best knowledge we use the Hikashop cart module that came with the install. I will check the view override. regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NDg1MC1jYXJ0LWlzLW5vdC11cGRhdGVkLW9ubHktYWZ0ZXItYnJvd3Nlci1yZWZyZXNoP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 8 years 5 months ago [\#293693](#293693) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cart is not updated only after browser refresh](/forum/25-install-update/894850-cart-is-not-updated-only-after-browser-refresh#293693 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.8 -- PHP version -- : 7 -- Browser(s) name and version -- : FF Hi there, we encounter the following problem - the cart is not updated. The blue message box appeares, but the cart is only showing e.g. 1 item after a browser refresh. I read a post in the forum about the legacy cart system. This is turned of. What could be the reason or the next steps to troubleshoot? thanks a lot P.S.: You can ignor the prior post about the emails. Problem is solved.")* Hi, Well, either you have a file templates/YOUR_TEMPLATE/html/com_hikashop/product/cart.php which creates that problem (and you can rename that file to deactivate it in order to use the default cart module display of HikaShop), or you have another cart module (check the type of the module in the Joomla modules manager, if it's not HikaShop cart module, then it's not our cart module but another one) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NDg1MC1jYXJ0LWlzLW5vdC11cGRhdGVkLW9ubHktYWZ0ZXItYnJvd3Nlci1yZWZyZXNoP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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