[Skip to main content](#vessel-content) # Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade ## - **[bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile")** - [![bsimoes's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar48805.jpg)](/forum/user/48805-bsimoes "View bsimoes's Profile") - [ Offline](/forum/user/48805-bsimoes) Less More - Posts: 45 - Thank you received: 0 - - 8 years 4 months ago [\#294521](#294521) by [bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile") Replied by *[bsimoes](/forum/user/48805-bsimoes "View bsimoes's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294521 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hi, After enable the error reporting and debug mode I verified that it is a problem with a plugin of template. Isn't a Hikashop problem. Sorry about that!! Best regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[designer71](/forum/user/39268-designer71 "View designer71's Profile")** - [![designer71's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/beer.png)](/forum/user/39268-designer71 "View designer71's Profile") - [ Offline](/forum/user/39268-designer71) Less More - Posts: 79 - Thank you received: 4 - - 8 years 4 months ago [\#294537](#294537) by [designer71](/forum/user/39268-designer71 "View designer71's Profile") Replied by *[designer71](/forum/user/39268-designer71 "View designer71's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294537 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hi! I use HikaShop Business 3.22 I can to use this hotfix patch, posted by Jerome on my site? Or, it possible only for version 3.4? Thank you! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 8 years 4 months ago - 8 years 4 months ago [\#294539](#294539) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294539 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hello, The manual patch is working for HikaShop **3.x** (Note that HikaShop 2.x cannot support Joomla 3.7 or newer) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Last edit: 8 years 4 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile"). Reason: add precisions The following user(s) said Thank You: [designer71](/forum/user/39268-designer71 "View designer71's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[umek](/forum/user/942-umek "View umek's Profile")** - [![umek's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/942-umek "View umek's Profile") - [ Offline](/forum/user/942-umek) Less More - Posts: 42 - Thank you received: 0 - - 8 years 4 months ago - 8 years 4 months ago [\#294547](#294547) by [umek](/forum/user/942-umek "View umek's Profile") Replied by *[umek](/forum/user/942-umek "View umek's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294547 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* hi, I still have the same problem after deploying all 4 patches [ webmalta.net/~flowerla/index.php/online-...category/19-get-well](http://webmalta.net/~flowerla/index.php/online-shop/category/19-get-well) can you kindly help pls Joomla 3.8.10 hikashop 2.6.3 Last edit: 8 years 4 months ago by [umek](/forum/user/942-umek "View umek's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[erickb](/forum/user/4069-erickb "View erickb's Profile")** - [![erickb's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4069-erickb "View erickb's Profile") - [ Offline](/forum/user/4069-erickb) Less More - Posts: 2697 - Thank you received: 74 - - 8 years 4 months ago [\#294553](#294553) by [erickb](/forum/user/4069-erickb "View erickb's Profile") Replied by *[erickb](/forum/user/4069-erickb "View erickb's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294553 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* where is the patch for Hikashop 3.4.0 ? , my customer's subscription expired on June 9th thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 8 years 4 months ago [\#294554](#294554) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294554 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hi, @umek: HikaShop 2.6.3 is not supposed to be compatible with Joomla 3.8. It's already a miracle that you're able to use it without it crashing everywhere. Update your HikaShop to the 3.4.1, that should help. @erickb: Jerome gave the patchs at the beginning of this thread. Here: [ www.hikashop.com/forum/install-update/89...-upgrade.html#294471](https://www.hikashop.com/forum/install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade.html#294471) Note that the subscription, and its renewal is here specially for us to be able to continue to support HikaShop and provide new versions with new / improved features, but also to keep it compatible with new versions of Joomla. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")** - [![jazzmang's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar5807_2014-05-02.jpg)](/forum/user/5807-jazzmang "View jazzmang's Profile") Topic Author - [ Offline](/forum/user/5807-jazzmang) Less More - Posts: 291 - Thank you received: 26 - - - [](http://www.interkan.net) - 8 years 4 months ago - 8 years 4 months ago [\#294558](#294558) by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") Replied by *[jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294558 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Noticing some URL changes with the HikaShop 3.4.1 that I'm not sure is related to this or not. But on one site I'm getting SEF URLs now that end with things like category_pathway-18.html i.e. [ www.kansasoriginals.com/catalog/item/kan...gory\_pathway-18.html](https://www.kansasoriginals.com/catalog/item/kansas-blows-me-away-mug/category_pathway-18.html) The URL used to be [ www.kansasoriginals.com/catalog/item/kan...ows-me-away-mug.html](https://www.kansasoriginals.com/catalog/item/kansas-blows-me-away-mug.html) This is one of the two sites that we have "Force canonical URLs on listings" set to "No, generate URLs". We do it this way since the clients like to changes categories and re-arrange things and don't want things ties to categories or paths because of it. I think this is related to some other changes in 3.4.1 as if I manually patch 3.4.0, this doesn't happen. Last edit: 8 years 4 months ago by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile"). Reason: Added information about manual patching 3.4.0 / not happening Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EnerW](/forum/user/38634-enerw "View EnerW's Profile")** - [![EnerW's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38634-enerw "View EnerW's Profile") - [ Offline](/forum/user/38634-enerw) Less More - Posts: 101 - Thank you received: 8 - - 8 years 4 months ago [\#294562](#294562) by [EnerW](/forum/user/38634-enerw "View EnerW's Profile") Replied by *[EnerW](/forum/user/38634-enerw "View EnerW's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294562 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Evening, this morning I did upgrade Joomla to version 3.8.10 and installed the Hikashop 3.4.0 release of this morning as well. At this moment I would like to install the Hikashop 3.4.1 release but that is not possible, it breaks off with a copy file failed. Installing the update from the tmp directory does not work as well. On another machine I just did upgrade Joomla to version 3.8.10 and directly installed the Hikashop 3.4.1 release with no problem. Any idea what could cause this, or will I just get back to the backup of this morning? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EnerW](/forum/user/38634-enerw "View EnerW's Profile")** - [![EnerW's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38634-enerw "View EnerW's Profile") - [ Offline](/forum/user/38634-enerw) Less More - Posts: 101 - Thank you received: 8 - - 8 years 4 months ago [\#294567](#294567) by [EnerW](/forum/user/38634-enerw "View EnerW's Profile") Replied by *[EnerW](/forum/user/38634-enerw "View EnerW's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294567 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Did some tests and other extension will update with no problem at all, so I suspect that something went wrong with the Hikashop 3.4.0 update of this morning. After I reinstalled the backup the install of Hikashop 3.4.1 went without any problem, so if nobody else experience this problem I think it is a failure on my side. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 8 years 4 months ago - 8 years 4 months ago [\#294560](#294560) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294560 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hi, @jazzmang: The 3.4.1 only contains bug fixes and these patches. It's actually the latest build of the 3.4.0 + the patches for Joomla 3.8.10. So if you were already using a recent build of HikaShop 3.4.0, you have the exact same code plus the patches. So it won't change the URLs. The "category_pathway" parameter comes from having the "simplified breacrumbs" setting deactivated. That parameters allows HikaShop to track the category used to access the product page in order to construct a complete pathway from the main category of the menu item to the category of the product. @EnerW: If your download of the install package failed in the middle, that could happen. In that case, just download again the install package and install the new one and it should work. Last edit: 8 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). The following user(s) said Thank You: [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EnerW](/forum/user/38634-enerw "View EnerW's Profile")** - [![EnerW's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38634-enerw "View EnerW's Profile") - [ Offline](/forum/user/38634-enerw) Less More - Posts: 101 - Thank you received: 8 - - 8 years 4 months ago [\#294593](#294593) by [EnerW](/forum/user/38634-enerw "View EnerW's Profile") Replied by *[EnerW](/forum/user/38634-enerw "View EnerW's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294593 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Morning Nicolas, nope the package was fine no idea what went wrong but it is working now. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[FedHillt](/forum/user/40648-fedhillt "View FedHillt's Profile")** - [![FedHillt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40648-fedhillt "View FedHillt's Profile") - [ Offline](/forum/user/40648-fedhillt) Less More - Posts: 8 - Thank you received: 1 - - 8 years 4 months ago [\#294636](#294636) by [FedHillt](/forum/user/40648-fedhillt "View FedHillt's Profile") Replied by *[FedHillt](/forum/user/40648-fedhillt "View FedHillt's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294636 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Joomla Version - Joomla! 3.8.8, trying to upgrade to 3.8.10 PHP - 7.2.5 MySQLi - 5.6.36-82.1-log HikaShop - 3.4.1 Hi, I'm having the same problem. When I update Joomla to 3.8.10, all of my categories disappear. I've tried installing hikashop 3.4.1 from a zip, but that didn't do anything. Right now I've set Joomla back to 3.8.8 so it works, but I would like to get this issue sorted out so I can upgrade. Thank you for the help! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 8 years 4 months ago [\#294638](#294638) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294638 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hello, Please read very carefully my first answer in the first page of that thread. If you do have view override for "category / listing" ; you will have issues. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[FedHillt](/forum/user/40648-fedhillt "View FedHillt's Profile")** - [![FedHillt's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40648-fedhillt "View FedHillt's Profile") - [ Offline](/forum/user/40648-fedhillt) Less More - Posts: 8 - Thank you received: 1 - - 8 years 4 months ago [\#294693](#294693) by [FedHillt](/forum/user/40648-fedhillt "View FedHillt's Profile") Replied by *[FedHillt](/forum/user/40648-fedhillt "View FedHillt's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294693 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hi, I checked all the files, they seem to be updated correctly. However, I noticed that there is no module.php in "administrator/components/com_hikashop/helpers/module.php" The only files I have in helpers are - index.html route.php [ ![noModulePHPFile.PNG](/forum/attachment/44047) ](/forum/attachment/44047 "...ulePHPFile.PNG") Thanks for your help! - [ ![noModulePHPFile.PNG](/forum/attachment/44047) ](/forum/attachment/44047 "...ulePHPFile.PNG") [ ](/forum/attachment/44047?download=1 "...ulePHPFile.PNG") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4077 - - [](http://obsi.dev) - 8 years 4 months ago [\#294696](#294696) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294696 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hello, So you're in "components/com_hikashop/helpers/" folder and not in "**administrator**/components/com_hikashop/helpers/". Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Fangu](/forum/user/56064-fangu "View Fangu's Profile")** - [![Fangu's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56064-fangu "View Fangu's Profile") - [ Offline](/forum/user/56064-fangu) Less More - Posts: 11 - Thank you received: 1 - - 8 years 4 months ago [\#294717](#294717) by [Fangu](/forum/user/56064-fangu "View Fangu's Profile") Replied by *[Fangu](/forum/user/56064-fangu "View Fangu's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294717 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hi I have updated to HikaShop 3.4.1 Essentials at the same time as updating Joomla 3.8.8 to 3.8.10 and I have the problem with the empty product page when I click a product category in the category listing page. But I also have direct links from the Joomla main menu to the product listing pages - and they still work! The difference is this: When I click the Category image or title in the category listing page it generates this URL .../index.php/tourist-information/hikashop-menu-for-categories-listing/category/paintings and the resulting page is blank except for the header and main menu. But from the main menu I have this link .../index.php/tourist-information/hikashop-menu-for-categories-listing/paintings and this one displays the products perfectly as before the update. Is there any way I can remove .../category/... from the URL generated by HikaShop? Your help is much appreciated! Regards, Jimmy Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 8 years 4 months ago [\#294746](#294746) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294746 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hi, The "category" part comes from the "category SEF name" setting of your HikaShop configuration. Empty that setting to remove it. Also, make sure that you don't have the file templates/YOUR_TEMPLATE/html/com_hikashop/category/listing.php If you do, remove it. As Jerome said several times now, this view override can cause such problems if it isn't updated / removed. The following user(s) said Thank You: [Fangu](/forum/user/56064-fangu "View Fangu's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mad-q](/forum/user/4784-mad-q "View mad-q's Profile")** - [![mad-q's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/4784-mad-q "View mad-q's Profile") - [ Offline](/forum/user/4784-mad-q) Less More - Posts: 234 - Thank you received: 4 - - 8 years 4 months ago [\#294857](#294857) by [mad-q](/forum/user/4784-mad-q "View mad-q's Profile") Replied by *[mad-q](/forum/user/4784-mad-q "View mad-q's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294857 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hello, I have made the changes and also upgraded to Hikashop 3.5.0 running Joomla 3.8.10 and I still have no products. Can you please advise what I should be changing to sort this issue out. [ www.craven-equipment.co.uk](http://www.craven-equipment.co.uk) [ craven-equipment.co.uk/index.php/luggage/category/34-comet](http://craven-equipment.co.uk/index.php/luggage/category/34-comet) Cheers Iain Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ron.janssen@opreij.nl](/forum/user/26915-ron-janssen-opreij-nl "View ron.janssen@opreij.nl's Profile")** - [![ron.janssen@opreij.nl's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26915-ron-janssen-opreij-nl "View ron.janssen@opreij.nl's Profile") - [ Offline](/forum/user/26915-ron-janssen-opreij-nl) Less More - Posts: 4 - Thank you received: 0 - - 8 years 4 months ago [\#294866](#294866) by [ron.janssen@opreij.nl](/forum/user/26915-ron-janssen-opreij-nl "View ron.janssen@opreij.nl's Profile") Replied by *[ron.janssen@opreij.nl](/forum/user/26915-ron-janssen-opreij-nl "View ron.janssen@opreij.nl's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294866 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* The same problem here. I've installed a backup from my site to Xammp and updated to joomla 3.8.10 and Hikashop 3.5.0 still no products in listing. Also changed templates to see if somewhere there might be the problem, but no result. - [ ![website-display.jpg](/forum/attachment/44088) ](/forum/attachment/44088 "...te-display.jpg") [ ](/forum/attachment/44088?download=1 "...te-display.jpg") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14293 - - 8 years 4 months ago - 8 years 4 months ago [\#294859](#294859) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20#294859 "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.")* Hi, @mad-q: Did you try renaming the file templates/YOUR_TEMPLATE/html/com_hikashop/category/listing.php ? Templates need to be updated to use the new version of the listing.php file in their overrides as Joomla's changes require a modification in that view file. @ron.janssen@opreij.nl: We're not able to reproduce your issue. Please provide a backend access and a link to the page with the issue as well as a FTP access and a link to this thread via our contact form: [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Last edit: 8 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile"). The following user(s) said Thank You: [mad-q](/forum/user/4784-mad-q "View mad-q's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4NC1jYXRlZ29yeS1saXN0aW5ncy1tZW51LWl0ZW0taXMtZW1wdHktYWZ0ZXItam9vbWxhLTMtOC05LTEwLXVwZ3JhZGU/c3RhcnQ9MjAmdG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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