[Skip to main content](#vessel-content) # After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End ## - **[MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")** - [![MSTACE's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-07-05.jpeg)](/forum/user/7448-mstace "View MSTACE's Profile") Topic Author - [ Offline](/forum/user/7448-mstace) Less More - Posts: 301 - Thank you received: 11 - - 8 years 4 months ago - 8 years 4 months ago [\#294502](#294502) by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") *[After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End](/forum/25-install-update/895088-after-joomla-3-8-10-update-all-products-are-gone-from-front-end#294502 "-- url of the page with the problem -- : www.bridgetsflowers.co.nz -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1.18 After the Joomla 3.8.10 Update All PRODUCTS are Gone from the Front End. The main SHOP menu item shows the Categories, but within those there are NO PRODUCTS showing. If you have a direct link to a product then you can still see that product, but not within any category. I have also turned off all SEO/SEF but no change. I have rebuilt the menu and also cleared all cache but no effect. Changing the template to the default BEEZ also has no effect, If you create a main menu item using Hikashop "Products listing" it will ONLY SHOW products when you select an actual Category. It will not show anything if you select ROOT or the Main Category which holds all of the Categories. This is affecting all of my client websites.")* was created by *[MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")* -- url of the page with the problem -- : [ www.bridgetsflowers.co.nz](https://www.bridgetsflowers.co.nz) -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1.18 After the Joomla 3.8.10 Update All PRODUCTS are Gone from the Front End. The main SHOP menu item shows the Categories, but within those there are NO PRODUCTS showing. If you have a direct link to a product then you can still see that product, but not within any category. I have also turned off all SEO/SEF but no change. I have rebuilt the menu and also cleared all cache but no effect. Changing the template to the default BEEZ also has no effect, If you create a main menu item using Hikashop "Products listing" it will ONLY SHOW products when you select an actual Category. It will not show anything if you select ROOT or the Main Category which holds all of the Categories. This is affecting all of my client websites. Last edit: 8 years 4 months ago by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4OC1hZnRlci1qb29tbGEtMy04LTEwLXVwZGF0ZS1hbGwtcHJvZHVjdHMtYXJlLWdvbmUtZnJvbS1mcm9udC1lbmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gus](/forum/user/39157-gus "View gus's Profile")** - [![gus's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar39157.png)](/forum/user/39157-gus "View gus's Profile") - [ Offline](/forum/user/39157-gus) - Il benessere con stile Less More - Posts: 17 - Thank you received: 2 - - - [](http://www.puntobenesseresrl.it) - 8 years 4 months ago [\#294503](#294503) by [gus](/forum/user/39157-gus "View gus's Profile") Replied by *[gus](/forum/user/39157-gus "View gus's Profile")* on topic *[After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End](/forum/25-install-update/895088-after-joomla-3-8-10-update-all-products-are-gone-from-front-end#294503 "-- url of the page with the problem -- : www.bridgetsflowers.co.nz -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1.18 After the Joomla 3.8.10 Update All PRODUCTS are Gone from the Front End. The main SHOP menu item shows the Categories, but within those there are NO PRODUCTS showing. If you have a direct link to a product then you can still see that product, but not within any category. I have also turned off all SEO/SEF but no change. I have rebuilt the menu and also cleared all cache but no effect. Changing the template to the default BEEZ also has no effect, If you create a main menu item using Hikashop "Products listing" it will ONLY SHOW products when you select an actual Category. It will not show anything if you select ROOT or the Main Category which holds all of the Categories. This is affecting all of my client websites.")* I have the same problem with mine --- - page with issue: [ www.puntobenesseresrl.it](http://www.puntobenesseresrl.it) - HikaShop Business 6.4.0 \[2603261144\] - Joomla! 4.4.14 Stable \[ Pamoja \] 30-September-2025 16:00 GMT - PHP 8.3.19 - Chrome Version 147.0.7727.56 (Build ufficiale) (arm64) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4OC1hZnRlci1qb29tbGEtMy04LTEwLXVwZGF0ZS1hbGwtcHJvZHVjdHMtYXJlLWdvbmUtZnJvbS1mcm9udC1lbmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sales@technoran.gr](/forum/user/34660-sales-technoran-gr "View sales@technoran.gr's Profile")** - [![sales@technoran.gr's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34660-sales-technoran-gr "View sales@technoran.gr's Profile") - [ Offline](/forum/user/34660-sales-technoran-gr) Less More - Posts: 23 - Thank you received: 2 - - 8 years 4 months ago [\#294504](#294504) by [sales@technoran.gr](/forum/user/34660-sales-technoran-gr "View sales@technoran.gr's Profile") Replied by *[sales@technoran.gr](/forum/user/34660-sales-technoran-gr "View sales@technoran.gr's Profile")* on topic *[After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End](/forum/25-install-update/895088-after-joomla-3-8-10-update-all-products-are-gone-from-front-end#294504 "-- url of the page with the problem -- : www.bridgetsflowers.co.nz -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1.18 After the Joomla 3.8.10 Update All PRODUCTS are Gone from the Front End. The main SHOP menu item shows the Categories, but within those there are NO PRODUCTS showing. If you have a direct link to a product then you can still see that product, but not within any category. I have also turned off all SEO/SEF but no change. I have rebuilt the menu and also cleared all cache but no effect. Changing the template to the default BEEZ also has no effect, If you create a main menu item using Hikashop "Products listing" it will ONLY SHOW products when you select an actual Category. It will not show anything if you select ROOT or the Main Category which holds all of the Categories. This is affecting all of my client websites.")* I'm also facing the same problem after update to 3.8.10 Joomla version Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4OC1hZnRlci1qb29tbGEtMy04LTEwLXVwZGF0ZS1hbGwtcHJvZHVjdHMtYXJlLWdvbmUtZnJvbS1mcm9udC1lbmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gus](/forum/user/39157-gus "View gus's Profile")** - [![gus's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar39157.png)](/forum/user/39157-gus "View gus's Profile") - [ Offline](/forum/user/39157-gus) - Il benessere con stile Less More - Posts: 17 - Thank you received: 2 - - - [](http://www.puntobenesseresrl.it) - 8 years 4 months ago [\#294505](#294505) by [gus](/forum/user/39157-gus "View gus's Profile") Replied by *[gus](/forum/user/39157-gus "View gus's Profile")* on topic *[After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End](/forum/25-install-update/895088-after-joomla-3-8-10-update-all-products-are-gone-from-front-end#294505 "-- url of the page with the problem -- : www.bridgetsflowers.co.nz -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1.18 After the Joomla 3.8.10 Update All PRODUCTS are Gone from the Front End. The main SHOP menu item shows the Categories, but within those there are NO PRODUCTS showing. If you have a direct link to a product then you can still see that product, but not within any category. I have also turned off all SEO/SEF but no change. I have rebuilt the menu and also cleared all cache but no effect. Changing the template to the default BEEZ also has no effect, If you create a main menu item using Hikashop "Products listing" it will ONLY SHOW products when you select an actual Category. It will not show anything if you select ROOT or the Main Category which holds all of the Categories. This is affecting all of my client websites.")* this might be the solution [ www.hikashop.com/forum/install-update/89...-upgrade.html#294471](https://www.hikashop.com/forum/install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade.html#294471) --- - page with issue: [ www.puntobenesseresrl.it](http://www.puntobenesseresrl.it) - HikaShop Business 6.4.0 \[2603261144\] - Joomla! 4.4.14 Stable \[ Pamoja \] 30-September-2025 16:00 GMT - PHP 8.3.19 - Chrome Version 147.0.7727.56 (Build ufficiale) (arm64) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4OC1hZnRlci1qb29tbGEtMy04LTEwLXVwZGF0ZS1hbGwtcHJvZHVjdHMtYXJlLWdvbmUtZnJvbS1mcm9udC1lbmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")** - [![MSTACE's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-07-05.jpeg)](/forum/user/7448-mstace "View MSTACE's Profile") Topic Author - [ Offline](/forum/user/7448-mstace) Less More - Posts: 301 - Thank you received: 11 - - 8 years 4 months ago [\#294507](#294507) by [MSTACE](/forum/user/7448-mstace "View MSTACE's Profile") Replied by *[MSTACE](/forum/user/7448-mstace "View MSTACE's Profile")* on topic *[After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End](/forum/25-install-update/895088-after-joomla-3-8-10-update-all-products-are-gone-from-front-end#294507 "-- url of the page with the problem -- : www.bridgetsflowers.co.nz -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1.18 After the Joomla 3.8.10 Update All PRODUCTS are Gone from the Front End. The main SHOP menu item shows the Categories, but within those there are NO PRODUCTS showing. If you have a direct link to a product then you can still see that product, but not within any category. I have also turned off all SEO/SEF but no change. I have rebuilt the menu and also cleared all cache but no effect. Changing the template to the default BEEZ also has no effect, If you create a main menu item using Hikashop "Products listing" it will ONLY SHOW products when you select an actual Category. It will not show anything if you select ROOT or the Main Category which holds all of the Categories. This is affecting all of my client websites.")* The Hot Fixes did not work. BUT they have patched Hikashop 3.4.0. Download it again from your account and install it. THIS FIXES THE ISSUE. The following user(s) said Thank You: [gus](/forum/user/39157-gus "View gus's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4OC1hZnRlci1qb29tbGEtMy04LTEwLXVwZGF0ZS1hbGwtcHJvZHVjdHMtYXJlLWdvbmUtZnJvbS1mcm9udC1lbmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sales@technoran.gr](/forum/user/34660-sales-technoran-gr "View sales@technoran.gr's Profile")** - [![sales@technoran.gr's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34660-sales-technoran-gr "View sales@technoran.gr's Profile") - [ Offline](/forum/user/34660-sales-technoran-gr) Less More - Posts: 23 - Thank you received: 2 - - 8 years 4 months ago [\#294508](#294508) by [sales@technoran.gr](/forum/user/34660-sales-technoran-gr "View sales@technoran.gr's Profile") Replied by *[sales@technoran.gr](/forum/user/34660-sales-technoran-gr "View sales@technoran.gr's Profile")* on topic *[After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End](/forum/25-install-update/895088-after-joomla-3-8-10-update-all-products-are-gone-from-front-end#294508 "-- url of the page with the problem -- : www.bridgetsflowers.co.nz -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1.18 After the Joomla 3.8.10 Update All PRODUCTS are Gone from the Front End. The main SHOP menu item shows the Categories, but within those there are NO PRODUCTS showing. If you have a direct link to a product then you can still see that product, but not within any category. I have also turned off all SEO/SEF but no change. I have rebuilt the menu and also cleared all cache but no effect. Changing the template to the default BEEZ also has no effect, If you create a main menu item using Hikashop "Products listing" it will ONLY SHOW products when you select an actual Category. It will not show anything if you select ROOT or the Main Category which holds all of the Categories. This is affecting all of my client websites.")* Yes, I follow the istructions of this article [ www.hikashop.com/forum/install-update/89...-8-9-10-upgrade.html](http://www.hikashop.com/forum/install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade.html) and all fixed. Everithing is working fine. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4OC1hZnRlci1qb29tbGEtMy04LTEwLXVwZGF0ZS1hbGwtcHJvZHVjdHMtYXJlLWdvbmUtZnJvbS1mcm9udC1lbmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[gus](/forum/user/39157-gus "View gus's Profile")** - [![gus's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar39157.png)](/forum/user/39157-gus "View gus's Profile") - [ Offline](/forum/user/39157-gus) - Il benessere con stile Less More - Posts: 17 - Thank you received: 2 - - - [](http://www.puntobenesseresrl.it) - 8 years 4 months ago [\#294509](#294509) by [gus](/forum/user/39157-gus "View gus's Profile") Replied by *[gus](/forum/user/39157-gus "View gus's Profile")* on topic *[After Joomla 3.8.10 Update All PRODUCTS are GONE from Front End](/forum/25-install-update/895088-after-joomla-3-8-10-update-all-products-are-gone-from-front-end#294509 "-- url of the page with the problem -- : www.bridgetsflowers.co.nz -- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.10 -- PHP version -- : 7.1.18 After the Joomla 3.8.10 Update All PRODUCTS are Gone from the Front End. The main SHOP menu item shows the Categories, but within those there are NO PRODUCTS showing. If you have a direct link to a product then you can still see that product, but not within any category. I have also turned off all SEO/SEF but no change. I have rebuilt the menu and also cleared all cache but no effect. Changing the template to the default BEEZ also has no effect, If you create a main menu item using Hikashop "Products listing" it will ONLY SHOW products when you select an actual Category. It will not show anything if you select ROOT or the Main Category which holds all of the Categories. This is affecting all of my client websites.")* I can confirm, download and installed the 3.4.0 versio patched and everything is properly working as before update to J 3.8.10 thank you guys ciao --- - page with issue: [ www.puntobenesseresrl.it](http://www.puntobenesseresrl.it) - HikaShop Business 6.4.0 \[2603261144\] - Joomla! 4.4.14 Stable \[ Pamoja \] 30-September-2025 16:00 GMT - PHP 8.3.19 - Chrome Version 147.0.7727.56 (Build ufficiale) (arm64) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTA4OC1hZnRlci1qb29tbGEtMy04LTEwLXVwZGF0ZS1hbGwtcHJvZHVjdHMtYXJlLWdvbmUtZnJvbS1mcm9udC1lbmQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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