[Skip to main content](#vessel-content) # I am getting an error notice from Paypal account on my email ## - **[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")** - [![manoj.infowind's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") Topic Author - [ Offline](/forum/user/56380-manoj-infowind) Less More - Posts: 29 - Thank you received: 0 - - 8 years 4 months ago [\#295350](#295350) by [manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile") *[I am getting an error notice from Paypal account on my email](/forum/25-install-update/895256-i-am-getting-an-error-notice-from-paypal-account-on-my-email#295350 "-- HikaShop version -- : HikaShop Business: 3.4.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : I am getting an error notice from Paypal account on my email Hi, I am getting following error message in my email from Paypal - ========================================================= Hello Darryl Grayson , Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: www.kidpositive.com/index.php?+option=co...pl=component&lang=en If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue. Thanks, PayPal ==================================================== I am not sure, why I am getting this. Please let me know on this. Thanks")* was created by *[manoj.infowind](/forum/user/56380-manoj-infowind "View manoj.infowind's Profile")* -- HikaShop version -- : HikaShop Business: 3.4.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : I am getting an error notice from Paypal account on my email Hi, I am getting following error message in my email from Paypal - ========================================================= Hello Darryl Grayson , Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: [ www.kidpositive.com/index.php?+option=co...pl=component&lang=en](https://www.kidpositive.com/index.php?+option=com_hikashop&ctrl=checkout&task=notify¬if_paym+ent=paypal&tmpl=component&lang=en) If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue. Thanks, PayPal ==================================================== I am not sure, why I am getting this. Please let me know on this. Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTI1Ni1pLWFtLWdldHRpbmctYW4tZXJyb3Itbm90aWNlLWZyb20tcGF5cGFsLWFjY291bnQtb24tbXktZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 8 years 3 months ago [\#295391](#295391) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[I am getting an error notice from Paypal account on my email](/forum/25-install-update/895256-i-am-getting-an-error-notice-from-paypal-account-on-my-email#295391 "-- HikaShop version -- : HikaShop Business: 3.4.0 -- Joomla version -- : 3.4.5 -- PHP version -- : 5.6.31 -- Error-message(debug-mod must be tuned on) -- : I am getting an error notice from Paypal account on my email Hi, I am getting following error message in my email from Paypal - ========================================================= Hello Darryl Grayson , Please check your server that handles PayPal Instant Payment Notifications (IPN). IPNs sent to the following URL(s) are failing: www.kidpositive.com/index.php?+option=co...pl=component&lang=en If you do not recognize this URL, you may be using a service provider that is using IPN on your behalf. Please contact your service provider with the above information. If this problem continues, IPNs may be disabled for your account. Thank you for your prompt attention to this issue. Thanks, PayPal ==================================================== I am not sure, why I am getting this. Please let me know on this. Thanks")* Hi, You have some + in the notification URL hich shouldn't be there. Are you sure that you didn't add them when copy/pasting or something ? If not, then it means that in the IPN URL setting of your PayPal merchant account, you've added that URL with the invalid + and that would explain the problem: [ www.tipsandtricks-hq.com/ecommerce/how-t...pn-notification-2796](https://www.tipsandtricks-hq.com/ecommerce/how-to-setup-paypal-ipn-notification-2796) So check that setting and make sure you don't have the + signs in the URL. Otherwise, payment notification errors can come from a lot of things. Here is a list of things you can check in order to understand why the payment notifications fail: [ www.hikashop.com/support/documentation/i...or.html#notification](https://www.hikashop.com/support/documentation/integrated-documentation/10-hikashop/33-hikashop-payment-paypal-error.html#notification) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NTI1Ni1pLWFtLWdldHRpbmctYW4tZXJyb3Itbm90aWNlLWZyb20tcGF5cGFsLWFjY291bnQtb24tbXktZW1haWw/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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