[Skip to main content](#vessel-content) # Guest checkout no address ## - **[mikekiy](/forum/user/33571-mikekiy "View mikekiy's Profile")** - [![mikekiy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33571-mikekiy "View mikekiy's Profile") Topic Author - [ Offline](/forum/user/33571-mikekiy) Less More - Posts: 63 - Thank you received: 1 - - 7 years 10 months ago [\#302454](#302454) by [mikekiy](/forum/user/33571-mikekiy "View mikekiy's Profile") *[Guest checkout no address](/forum/25-install-update/896640-guest-checkout-no-address#302454 "-- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.1 Hello, We have enabled guest checkout and setup the checkout workflow as per attachment. But at no point do we get user details / address etc. I would expect guest checkout to request a name, email address and address details? What are we doing wrong here?")* was created by *[mikekiy](/forum/user/33571-mikekiy "View mikekiy's Profile")* -- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.1 Hello, We have enabled guest checkout and setup the checkout workflow as per attachment. But at no point do we get user details / address etc. I would expect guest checkout to request a name, email address and address details? What are we doing wrong here? - [ ![Screenshot_2019-01-11Sydney-Davies-Administration-Configuration.png](/forum/attachment/45795) ](/forum/attachment/45795 "...figuration.png") [ ](/forum/attachment/45795?download=1 "...figuration.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NjY0MC1ndWVzdC1jaGVja291dC1uby1hZGRyZXNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26400 - Thank you received: 4079 - - [](http://obsi.dev) - 7 years 10 months ago [\#302456](#302456) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Guest checkout no address](/forum/25-install-update/896640-guest-checkout-no-address#302456 "-- HikaShop version -- : 4.0.1 -- Joomla version -- : 3.9.1 -- PHP version -- : 7.1 Hello, We have enabled guest checkout and setup the checkout workflow as per attachment. But at no point do we get user details / address etc. I would expect guest checkout to request a name, email address and address details? What are we doing wrong here?")* Hello, Even if you are using the "guest checkout", you must have a "login" block in your checkout workflow to let the customer provide its email address and access to the other "blocks" which require an account (even if it's a guest one), like "address". Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NjY0MC1ndWVzdC1jaGVja291dC1uby1hZGRyZXNzP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.049 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)