[Skip to main content](#vessel-content) # Problem with thumbnails in product page ## - **[Urbinati](/forum/user/31080-urbinati "View Urbinati's Profile")** - [![Urbinati's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31080.jpg)](/forum/user/31080-urbinati "View Urbinati's Profile") Topic Author - [ Offline](/forum/user/31080-urbinati) Less More - Posts: 63 - Thank you received: 0 - - - - [](http://www.dreamlordpress.it) - 7 years 8 months ago [\#303442](#303442) by [Urbinati](/forum/user/31080-urbinati "View Urbinati's Profile") *[Problem with thumbnails in product page](/forum/25-install-update/896835-problem-with-thumbnails-in-product-page#303442 "-- url of the page with the problem -- : www.dreamlordpress.it/acquista/negozio/p...accelerata-libro-pdf -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2.14 -- Browser(s) name and version -- : Chrome, Firefox, Edge -- Error-message(debug-mod must be tuned on) -- : No error massage Hi, I put 300x250 for image, 125x100 for thumbnails in Hikashop-Configuration-Main-Photo, but ther thumbnails aren't properly shown. Is there a way to properly check if they're properly created or not, and why? Thank you.")* was created by *[Urbinati](/forum/user/31080-urbinati "View Urbinati's Profile")* -- url of the page with the problem -- : [ www.dreamlordpress.it/acquista/negozio/p...accelerata-libro-pdf](https://www.dreamlordpress.it/acquista/negozio/prodotto/fate-edizione-accelerata-libro-pdf) -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2.14 -- Browser(s) name and version -- : Chrome, Firefox, Edge -- Error-message(debug-mod must be tuned on) -- : No error massage Hi, I put 300x250 for image, 125x100 for thumbnails in Hikashop-Configuration-Main-Photo, but ther thumbnails aren't properly shown. Is there a way to properly check if they're properly created or not, and why? Thank you. --- Dreamlord Press [ www.dreamlordpress.it](http://www.dreamlordpress.it) Roleplaying Games in the new era Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NjgzNS1wcm9ibGVtLXdpdGgtdGh1bWJuYWlscy1pbi1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86289 - Thank you received: 14265 - - 7 years 8 months ago [\#303445](#303445) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Problem with thumbnails in product page](/forum/25-install-update/896835-problem-with-thumbnails-in-product-page#303445 "-- url of the page with the problem -- : www.dreamlordpress.it/acquista/negozio/p...accelerata-libro-pdf -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2.14 -- Browser(s) name and version -- : Chrome, Firefox, Edge -- Error-message(debug-mod must be tuned on) -- : No error massage Hi, I put 300x250 for image, 125x100 for thumbnails in Hikashop-Configuration-Main-Photo, but ther thumbnails aren't properly shown. Is there a way to properly check if they're properly created or not, and why? Thank you.")* Hi, This is something in your template / website which forces the size of the thumbnails to be full size by adding a "style" attribute directly to the img tags. Because of that, it overrides the CSS by default in HikaShop to set the size of the thumbnails : [ monosnap.com/file/JIv8WlkT1te6CyJo1J3s0UCLSAkgzn](https://monosnap.com/file/JIv8WlkT1te6CyJo1J3s0UCLSAkgzn) So you can add such CSS to force the size of the thumbnails and that might help: img.hikashop_child_image { height: 100px !important; } If that doesn't work, then you'll have to check with the default joomla template selected instead of your template to see if it comes from your template or not, etc to find which extension does that. And once you find it, contact the support of that extension to check with them what does that and what can be done. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NjgzNS1wcm9ibGVtLXdpdGgtdGh1bWJuYWlscy1pbi1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Urbinati](/forum/user/31080-urbinati "View Urbinati's Profile")** - [![Urbinati's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31080.jpg)](/forum/user/31080-urbinati "View Urbinati's Profile") Topic Author - [ Offline](/forum/user/31080-urbinati) Less More - Posts: 63 - Thank you received: 0 - - - - [](http://www.dreamlordpress.it) - 7 years 8 months ago [\#303488](#303488) by [Urbinati](/forum/user/31080-urbinati "View Urbinati's Profile") Replied by *[Urbinati](/forum/user/31080-urbinati "View Urbinati's Profile")* on topic *[Problem with thumbnails in product page](/forum/25-install-update/896835-problem-with-thumbnails-in-product-page#303488 "-- url of the page with the problem -- : www.dreamlordpress.it/acquista/negozio/p...accelerata-libro-pdf -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2.14 -- Browser(s) name and version -- : Chrome, Firefox, Edge -- Error-message(debug-mod must be tuned on) -- : No error massage Hi, I put 300x250 for image, 125x100 for thumbnails in Hikashop-Configuration-Main-Photo, but ther thumbnails aren't properly shown. Is there a way to properly check if they're properly created or not, and why? Thank you.")* Hi nicolas, I excluded "hikashop_child_image" from jch_optimize lazy load image option, and everything got to work again. Thank you very much for putting me on the right path. --- Dreamlord Press [ www.dreamlordpress.it](http://www.dreamlordpress.it) Roleplaying Games in the new era Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NjgzNS1wcm9ibGVtLXdpdGgtdGh1bWJuYWlscy1pbi1wcm9kdWN0LXBhZ2U/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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