[Skip to main content](#vessel-content) # Can't Access Configuration after update to Hikashop 4.0.2 ## - **[brob34](/forum/user/26327-brob34 "View brob34's Profile")** - [![brob34's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26327-brob34 "View brob34's Profile") Topic Author - [ Offline](/forum/user/26327-brob34) Less More - Posts: 29 - Thank you received: 2 - - 7 years 8 months ago [\#303691](#303691) by [brob34](/forum/user/26327-brob34 "View brob34's Profile") *[Can't Access Configuration after update to Hikashop 4.0.2](/forum/25-install-update/896891-cant-access-configuration-after-update-to-hikashop-4-0-2#303691 "-- url of the page with the problem -- : mafiaoutdoors.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : syntax error, unexpected ''*' (T_ENCAPSED_AND_WHITESPACE) I have updated to latest version (4.0.2) and now I can't access the configuration area of my Hikashop. I ahve attached a screenshot of the page as it appears now. Please help. Thank you.")* was created by *[brob34](/forum/user/26327-brob34 "View brob34's Profile")* -- url of the page with the problem -- : mafiaoutdoors.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : syntax error, unexpected ''*' (T_ENCAPSED_AND_WHITESPACE) I have updated to latest version (4.0.2) and now I can't access the configuration area of my Hikashop. I ahve attached a screenshot of the page as it appears now. Please help. Thank you. [ ![ScreenShot2019-02-11at4.14.54PM.png](/forum/attachment/46095) ](/forum/attachment/46095 "...t4.14.54PM.png") [ ![ScreenShot2019-02-11at4.14.54PM.png](/forum/attachment/46095) ](/forum/attachment/46095 "...t4.14.54PM.png") - [ ![ScreenShot2019-02-11at4.14.54PM.png](/forum/attachment/46095) ](/forum/attachment/46095 "...t4.14.54PM.png") [ ](/forum/attachment/46095?download=1 "...t4.14.54PM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Njg5MS1jYW50LWFjY2Vzcy1jb25maWd1cmF0aW9uLWFmdGVyLXVwZGF0ZS10by1oaWthc2hvcC00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[ylepogam](/forum/user/31424-ylepogam "View ylepogam's Profile")** - [![ylepogam's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31424.png)](/forum/user/31424-ylepogam "View ylepogam's Profile") - [ Offline](/forum/user/31424-ylepogam) Less More - Posts: 46 - Thank you received: 2 - - - - [](http://www.polynesiapulse.com) - 7 years 8 months ago [\#303694](#303694) by [ylepogam](/forum/user/31424-ylepogam "View ylepogam's Profile") Replied by *[ylepogam](/forum/user/31424-ylepogam "View ylepogam's Profile")* on topic *[Can't Access Configuration after update to Hikashop 4.0.2](/forum/25-install-update/896891-cant-access-configuration-after-update-to-hikashop-4-0-2#303694 "-- url of the page with the problem -- : mafiaoutdoors.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : syntax error, unexpected ''*' (T_ENCAPSED_AND_WHITESPACE) I have updated to latest version (4.0.2) and now I can't access the configuration area of my Hikashop. I ahve attached a screenshot of the page as it appears now. Please help. Thank you.")* I have the same problem for a customer. even PHP 7.3 doesn't solve the issue Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Njg5MS1jYW50LWFjY2Vzcy1jb25maWd1cmF0aW9uLWFmdGVyLXVwZGF0ZS10by1oaWthc2hvcC00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[kernel64](/forum/user/9275-kernel64 "View kernel64's Profile")** - [![kernel64's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar_2013-06-28-2.jpg)](/forum/user/9275-kernel64 "View kernel64's Profile") - [ Offline](/forum/user/9275-kernel64) Less More - Posts: 86 - Thank you received: 9 - - [](http://www.cads.nl) - 7 years 8 months ago [\#303701](#303701) by [kernel64](/forum/user/9275-kernel64 "View kernel64's Profile") Replied by *[kernel64](/forum/user/9275-kernel64 "View kernel64's Profile")* on topic *[Can't Access Configuration after update to Hikashop 4.0.2](/forum/25-install-update/896891-cant-access-configuration-after-update-to-hikashop-4-0-2#303701 "-- url of the page with the problem -- : mafiaoutdoors.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : syntax error, unexpected ''*' (T_ENCAPSED_AND_WHITESPACE) I have updated to latest version (4.0.2) and now I can't access the configuration area of my Hikashop. I ahve attached a screenshot of the page as it appears now. Please help. Thank you.")* Please reinstall a hikeashop version from yesterday or the day before that...... I have the same problem with the 4.0.2 version is downloaded this morning..... size of the file is smaller than the size of yesterday's file. --- Kind regards, Cornel Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Njg5MS1jYW50LWFjY2Vzcy1jb25maWd1cmF0aW9uLWFmdGVyLXVwZGF0ZS10by1oaWthc2hvcC00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[patrickus](/forum/user/8007-patrickus "View patrickus's Profile")** - [![patrickus's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8007-patrickus "View patrickus's Profile") - [ Offline](/forum/user/8007-patrickus) Less More - Posts: 59 - Thank you received: 1 - - 7 years 8 months ago [\#303704](#303704) by [patrickus](/forum/user/8007-patrickus "View patrickus's Profile") Replied by *[patrickus](/forum/user/8007-patrickus "View patrickus's Profile")* on topic *[Can't Access Configuration after update to Hikashop 4.0.2](/forum/25-install-update/896891-cant-access-configuration-after-update-to-hikashop-4-0-2#303704 "-- url of the page with the problem -- : mafiaoutdoors.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : syntax error, unexpected ''*' (T_ENCAPSED_AND_WHITESPACE) I have updated to latest version (4.0.2) and now I can't access the configuration area of my Hikashop. I ahve attached a screenshot of the page as it appears now. Please help. Thank you.")* Hi, Unfortunately, I have no access to yesterday's file ! How to do that ? Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Njg5MS1jYW50LWFjY2Vzcy1jb25maWd1cmF0aW9uLWFmdGVyLXVwZGF0ZS10by1oaWthc2hvcC00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[CorneliaML](/forum/user/55054-corneliaml "View CorneliaML's Profile")** - [![CorneliaML's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/55054-corneliaml "View CorneliaML's Profile") - [ Offline](/forum/user/55054-corneliaml) Less More - Posts: 49 - Thank you received: 2 - - 7 years 8 months ago [\#303705](#303705) by [CorneliaML](/forum/user/55054-corneliaml "View CorneliaML's Profile") Replied by *[CorneliaML](/forum/user/55054-corneliaml "View CorneliaML's Profile")* on topic *[Can't Access Configuration after update to Hikashop 4.0.2](/forum/25-install-update/896891-cant-access-configuration-after-update-to-hikashop-4-0-2#303705 "-- url of the page with the problem -- : mafiaoutdoors.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : syntax error, unexpected ''*' (T_ENCAPSED_AND_WHITESPACE) I have updated to latest version (4.0.2) and now I can't access the configuration area of my Hikashop. I ahve attached a screenshot of the page as it appears now. Please help. Thank you.")* Good morning, same problem here, I will restore our site vom last nights backup and wait until this is resolved. Thanks, Torsten Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Njg5MS1jYW50LWFjY2Vzcy1jb25maWd1cmF0aW9uLWFmdGVyLXVwZGF0ZS10by1oaWthc2hvcC00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86322 - Thank you received: 14281 - - 7 years 8 months ago [\#303710](#303710) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Can't Access Configuration after update to Hikashop 4.0.2](/forum/25-install-update/896891-cant-access-configuration-after-update-to-hikashop-4-0-2#303710 "-- url of the page with the problem -- : mafiaoutdoors.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : syntax error, unexpected ''*' (T_ENCAPSED_AND_WHITESPACE) I have updated to latest version (4.0.2) and now I can't access the configuration area of my Hikashop. I ahve attached a screenshot of the page as it appears now. Please help. Thank you.")* Hi, Download again the install package on our website and install it again on yours and you'll get the patch for that. The following user(s) said Thank You: [CorneliaML](/forum/user/55054-corneliaml "View CorneliaML's Profile"), [n00bster](/forum/user/56367-n00bster "View n00bster's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Njg5MS1jYW50LWFjY2Vzcy1jb25maWd1cmF0aW9uLWFmdGVyLXVwZGF0ZS10by1oaWthc2hvcC00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[patrickus](/forum/user/8007-patrickus "View patrickus's Profile")** - [![patrickus's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/8007-patrickus "View patrickus's Profile") - [ Offline](/forum/user/8007-patrickus) Less More - Posts: 59 - Thank you received: 1 - - 7 years 8 months ago [\#303716](#303716) by [patrickus](/forum/user/8007-patrickus "View patrickus's Profile") Replied by *[patrickus](/forum/user/8007-patrickus "View patrickus's Profile")* on topic *[Can't Access Configuration after update to Hikashop 4.0.2](/forum/25-install-update/896891-cant-access-configuration-after-update-to-hikashop-4-0-2#303716 "-- url of the page with the problem -- : mafiaoutdoors.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : syntax error, unexpected ''*' (T_ENCAPSED_AND_WHITESPACE) I have updated to latest version (4.0.2) and now I can't access the configuration area of my Hikashop. I ahve attached a screenshot of the page as it appears now. Please help. Thank you.")* Hi, Everythink fine ! Thank you Nicolas! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Njg5MS1jYW50LWFjY2Vzcy1jb25maWd1cmF0aW9uLWFmdGVyLXVwZGF0ZS10by1oaWthc2hvcC00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[CorneliaML](/forum/user/55054-corneliaml "View CorneliaML's Profile")** - [![CorneliaML's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/55054-corneliaml "View CorneliaML's Profile") - [ Offline](/forum/user/55054-corneliaml) Less More - Posts: 49 - Thank you received: 2 - - 7 years 8 months ago [\#303724](#303724) by [CorneliaML](/forum/user/55054-corneliaml "View CorneliaML's Profile") Replied by *[CorneliaML](/forum/user/55054-corneliaml "View CorneliaML's Profile")* on topic *[Can't Access Configuration after update to Hikashop 4.0.2](/forum/25-install-update/896891-cant-access-configuration-after-update-to-hikashop-4-0-2#303724 "-- url of the page with the problem -- : mafiaoutdoors.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : syntax error, unexpected ''*' (T_ENCAPSED_AND_WHITESPACE) I have updated to latest version (4.0.2) and now I can't access the configuration area of my Hikashop. I ahve attached a screenshot of the page as it appears now. Please help. Thank you.")* Thanks for fixing this, Nicolas ![:)](/media/kunena/emoticons/3.png ":)") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Njg5MS1jYW50LWFjY2Vzcy1jb25maWd1cmF0aW9uLWFmdGVyLXVwZGF0ZS10by1oaWthc2hvcC00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. - **[ylepogam](/forum/user/31424-ylepogam "View ylepogam's Profile")** - [![ylepogam's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar31424.png)](/forum/user/31424-ylepogam "View ylepogam's Profile") - [ Offline](/forum/user/31424-ylepogam) Less More - Posts: 46 - Thank you received: 2 - - - - [](http://www.polynesiapulse.com) - 7 years 8 months ago [\#303725](#303725) by [ylepogam](/forum/user/31424-ylepogam "View ylepogam's Profile") Replied by *[ylepogam](/forum/user/31424-ylepogam "View ylepogam's Profile")* on topic *[Can't Access Configuration after update to Hikashop 4.0.2](/forum/25-install-update/896891-cant-access-configuration-after-update-to-hikashop-4-0-2#303725 "-- url of the page with the problem -- : mafiaoutdoors.com -- HikaShop version -- : 4.0.2 -- Joomla version -- : 3.9.2 -- PHP version -- : 7.2 -- Browser(s) name and version -- : Chrome -- Error-message(debug-mod must be tuned on) -- : syntax error, unexpected ''*' (T_ENCAPSED_AND_WHITESPACE) I have updated to latest version (4.0.2) and now I can't access the configuration area of my Hikashop. I ahve attached a screenshot of the page as it appears now. Please help. Thank you.")* txs Nicolas! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5Njg5MS1jYW50LWFjY2Vzcy1jb25maWd1cmF0aW9uLWFmdGVyLXVwZGF0ZS10by1oaWthc2hvcC00LTAtMj90bXBsPW1hcmtkb3du) or [Create an account](/register) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? 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