[Skip to main content](#vessel-content) # Can't update hikashop ## - **[kyratn](/forum/user/38342-kyratn "View kyratn's Profile")** - [![kyratn's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/gallery/redswirl.jpg)](/forum/user/38342-kyratn "View kyratn's Profile") Topic Author - [ Offline](/forum/user/38342-kyratn) Less More - Posts: 1119 - Thank you received: 114 - - [](http://kyra.lt) - 7 years 8 months ago - 7 years 8 months ago [\#304535](#304535) by [kyratn](/forum/user/38342-kyratn "View kyratn's Profile") *[Can't update hikashop](/forum/25-install-update/897060-cant-update-hikashop#304535 "Hi, Just found there is Hikashop 4.0.3 As usual tried to update it on my localhost via "Upload package file". After component installation was successful message i get another message that your version is 4.0.0 and the latest stable is 4.0.2.... Trying to install on localhost. PHP 7.1.22 Hikashop current 4.0.0 Joomla 3.9.0 Seems plugin files are updated correctly as i have some changes in userpoint plugin and i need to reapply it again after each update... Never had such issues. Thanks")* was created by *[kyratn](/forum/user/38342-kyratn "View kyratn's Profile")* Hi, Just found there is Hikashop 4.0.3 As usual tried to update it on my localhost via "Upload package file". After component installation was successful message i get another message that your version is 4.0.0 and the latest stable is 4.0.2.... Trying to install on localhost. PHP 7.1.22 Hikashop current 4.0.0 Joomla 3.9.0 Seems plugin files are updated correctly as i have some changes in userpoint plugin and i need to reapply it again after each update... Never had such issues. [ ![fail.png](/forum/attachment/46304) ](/forum/attachment/46304 "fail.png") Thanks - [ ![fail.png](/forum/attachment/46304) ](/forum/attachment/46304 "fail.png") [ ](/forum/attachment/46304?download=1 "fail.png") Last edit: 7 years 8 months ago by [kyratn](/forum/user/38342-kyratn "View kyratn's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NzA2MC1jYW50LXVwZGF0ZS1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 7 years 8 months ago [\#304538](#304538) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Can't update hikashop](/forum/25-install-update/897060-cant-update-hikashop#304538 "Hi, Just found there is Hikashop 4.0.3 As usual tried to update it on my localhost via "Upload package file". After component installation was successful message i get another message that your version is 4.0.0 and the latest stable is 4.0.2.... Trying to install on localhost. PHP 7.1.22 Hikashop current 4.0.0 Joomla 3.9.0 Seems plugin files are updated correctly as i have some changes in userpoint plugin and i need to reapply it again after each update... Never had such issues. Thanks")* Hi, Go in the HikaShop configuration and check the version number. If it's still 4.0.0, then rename the folders administrator/components/com_hikashop/ and components/com_hikashop via FTP and run the installation with the install package from our website and it will add these folders with all the correct files etc and you should also get the latest version. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NzA2MC1jYW50LXVwZGF0ZS1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[jvstratum](/forum/user/38128-jvstratum "View jvstratum's Profile")** - [![jvstratum's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/38128-jvstratum "View jvstratum's Profile") - [ Offline](/forum/user/38128-jvstratum) Less More - Posts: 54 - Thank you received: 2 - - 7 years 8 months ago - 7 years 8 months ago [\#304546](#304546) by [jvstratum](/forum/user/38128-jvstratum "View jvstratum's Profile") Replied by *[jvstratum](/forum/user/38128-jvstratum "View jvstratum's Profile")* on topic *[Can't update hikashop](/forum/25-install-update/897060-cant-update-hikashop#304546 "Hi, Just found there is Hikashop 4.0.3 As usual tried to update it on my localhost via "Upload package file". After component installation was successful message i get another message that your version is 4.0.0 and the latest stable is 4.0.2.... Trying to install on localhost. PHP 7.1.22 Hikashop current 4.0.0 Joomla 3.9.0 Seems plugin files are updated correctly as i have some changes in userpoint plugin and i need to reapply it again after each update... Never had such issues. Thanks")* Hi, Same problem here (4.0.2 -> 4.03), except that it says that 3.0.0 is the current version. Renaming the suggested folders and reinstalling 4.0.3 gave an error. I deleted the folders and reinstalled 4.0.3. The result is unchanged, it keeps saying I've got 3.0.0 installed. [ ![hikashop.png](/forum/attachment/46312) ](/forum/attachment/46312 "hikashop.png") [ ![hikashop_error.png](/forum/attachment/46311) ](/forum/attachment/46311 "...shop_error.png") - [ ![hikashop_error.png](/forum/attachment/46311) ](/forum/attachment/46311 "...shop_error.png") [ ](/forum/attachment/46311?download=1 "...shop_error.png") - [ ![hikashop.png](/forum/attachment/46312) ](/forum/attachment/46312 "hikashop.png") [ ](/forum/attachment/46312?download=1 "hikashop.png") Last edit: 7 years 8 months ago by [jvstratum](/forum/user/38128-jvstratum "View jvstratum's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NzA2MC1jYW50LXVwZGF0ZS1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86359 - Thank you received: 14296 - - 7 years 8 months ago [\#304551](#304551) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Can't update hikashop](/forum/25-install-update/897060-cant-update-hikashop#304551 "Hi, Just found there is Hikashop 4.0.3 As usual tried to update it on my localhost via "Upload package file". After component installation was successful message i get another message that your version is 4.0.0 and the latest stable is 4.0.2.... Trying to install on localhost. PHP 7.1.22 Hikashop current 4.0.0 Joomla 3.9.0 Seems plugin files are updated correctly as i have some changes in userpoint plugin and i need to reapply it again after each update... Never had such issues. Thanks")* Hi, Sorry for that, we found the issue on our end. Please download again the install package on our website and install it on yours and you'll get it working. The following user(s) said Thank You: [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile"), [jvstratum](/forum/user/38128-jvstratum "View jvstratum's Profile"), [kyratn](/forum/user/38342-kyratn "View kyratn's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NzA2MC1jYW50LXVwZGF0ZS1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")** - [![neo191987's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar35364.jpg)](/forum/user/35364-neo191987 "View neo191987's Profile") - [ Offline](/forum/user/35364-neo191987) Less More - Posts: 431 - Thank you received: 19 - - 7 years 8 months ago [\#304552](#304552) by [neo191987](/forum/user/35364-neo191987 "View neo191987's Profile") Replied by *[neo191987](/forum/user/35364-neo191987 "View neo191987's Profile")* on topic *[Can't update hikashop](/forum/25-install-update/897060-cant-update-hikashop#304552 "Hi, Just found there is Hikashop 4.0.3 As usual tried to update it on my localhost via "Upload package file". After component installation was successful message i get another message that your version is 4.0.0 and the latest stable is 4.0.2.... Trying to install on localhost. PHP 7.1.22 Hikashop current 4.0.0 Joomla 3.9.0 Seems plugin files are updated correctly as i have some changes in userpoint plugin and i need to reapply it again after each update... Never had such issues. Thanks")* I was just about to write to you on this topic. Instead version 4.0.3 was 4.0.0. Already working properly Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5NzA2MC1jYW50LXVwZGF0ZS1oaWthc2hvcD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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