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#   After Update on 4.1 checkout is not working anymore

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- **[Markus Schnier](/forum/user/44597-markus-schnier "View Markus Schnier's Profile")**
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7 years 4 months ago [\#307370](#307370) by [Markus Schnier](/forum/user/44597-markus-schnier "View Markus Schnier's Profile")  *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307370 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")* was created by *[Markus Schnier](/forum/user/44597-markus-schnier "View Markus Schnier's Profile")*

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.6
-- PHP version -- : 7.2.0

Hi,
after the update on 4.1 the checkout has a bug. After clicking final confirmation on

/index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4

the systems jumps back to

/index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show

the credential for our test side I sent via the contact formular

I hope you can help

thanks and best regards
Markus

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7 years 4 months ago [\#307374](#307374) by [nyanginator](/forum/user/50337-nyanginator "View nyanginator's Profile")  Replied by *[nyanginator](/forum/user/50337-nyanginator "View nyanginator's Profile")* on topic *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307374 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")*

I am encountering the same problem.

-- HikaShop version -- : 4.1.0
-- Joomla version -- : 3.9.6
-- PHP version -- : 7.219

To be sure it's not my code, I tried:

1. Clean install of Joomla 3.9.6
2. Download and install HikaShop 4.1.0 (set a PayPal address to have the PayPal payment method)
3. Create a single product and try to checkout with it.
4. On clicking Finish, instead of jumping to PayPal, it now goes back to "checkout/task-show", as Markus mentioned.

Thanks for any assistance.

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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7 years 4 months ago [\#307382](#307382) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307382 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")*

Hi,

Thank you. This comes from a patch we added yesterday for this issue:
[ www.hikashop.com/forum/checkout/877600-c...html?start=20#307358](https://www.hikashop.com/forum/checkout/877600-checkout-checkout.html?start=20#307358)
I've added another patch today to fi that. Please download again the install package on our website and install it on yours and it will fix the problem.

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7 years 4 months ago [\#307429](#307429) by [Markus Schnier](/forum/user/44597-markus-schnier "View Markus Schnier's Profile")  Replied by *[Markus Schnier](/forum/user/44597-markus-schnier "View Markus Schnier's Profile")* on topic *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307429 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")*

Hi Nicolas,
thanks - now it's working again.
best regards
Markus

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7 years 4 months ago -  7 years 4 months ago [\#307564](#307564) by [mariussport](/forum/user/9713-mariussport "View mariussport's Profile")  Replied by *[mariussport](/forum/user/9713-mariussport "View mariussport's Profile")* on topic *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307564 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")*

Hi Nicolas,

On 2 test sites the checkout doesn't move to the second step at all. Before the update Hikashop 4.1.0 ZIP from today 12 june 14:00 and 18:00 hour, both sites worked perfect in de checkout. We had never this problem. (1 local and 1 online)[ ](https://lebasport.be)[ lebasport.be](https://lebasport.be)

The official site is not updated yet because we want receive orders.

see the attachments with the cart and shop cart step 1. We use the "cart design"

best regards,

Marius Klabers (Joomla comm. Breda NL)

- [ ![cartdesign.png](/forum/attachment/46994) ](/forum/attachment/46994 "cartdesign.png") [ ](/forum/attachment/46994?download=1 "cartdesign.png")
- [ ![stop-at-step1.png](/forum/attachment/46995) ](/forum/attachment/46995 "stop-at-step1.png") [ ](/forum/attachment/46995?download=1 "stop-at-step1.png")

Last edit: 7 years 4 months ago by [mariussport](/forum/user/9713-mariussport "View mariussport's Profile").

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7 years 4 months ago [\#307580](#307580) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307580 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")*

Hi,

This looks like a different issue than what was reported on this thread.
So I'm not sure why you have that problem.
Could you provide a backend and a FTP access so that we can look into it ?
Please do so via our contact form and include a link to this thread for reference:
[ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html)

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7 years 4 months ago [\#307619](#307619) by [WJ](/forum/user/39643-wj "View WJ's Profile")  Replied by *[WJ](/forum/user/39643-wj "View WJ's Profile")* on topic *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307619 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")*

After the latest update, with the latest patch, I can't get to the next step in the checkout.
login credentials send via mail.

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7 years 4 months ago [\#307638](#307638) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307638 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")*

Hi,

@WJ :
The issue comes from a strange setup of your checkout.
You've created a menu item "registration form" of the type "URL" with a URL you apparently would like for the checkout and then selected that menu item in the "force menu on checkout".
I would rather recommend that you change the type of that menu item to "HikaShop checkout", change its alias to "naar-de-ideal-kassa" and then it should work properly with the URL [ www.vishandelschilder.nl/naar-de-ideal-kassa](https://www.vishandelschilder.nl/naar-de-ideal-kassa)
It's actually a miracle that the way you set it up didn't cause any issue until now ![:)](/media/kunena/emoticons/8.png ":)")

@mariussport :
Similarily, on lebasport.nl your "force menu on checkout" setting is set to the "Bestelling en Login" menu item which isn't either a hikashop type menu item but a Joomla article. Please try to use a HikaShop checkout menu item type for that "force a menu on checkout" setting. Now, I wasn't able to reproduce the issue on your website as you still have the 4.0.3, but I highly suspect that this is the problem.

In fact, with your feedbacks, I've noted on my end to add some warning in the HikaShop configuration for such situation.

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7 years 4 months ago [\#307639](#307639) by [lemanico](/forum/user/3810-lemanico "View lemanico's Profile")  Replied by *[lemanico](/forum/user/3810-lemanico "View lemanico's Profile")* on topic *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307639 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")*

Hi,
I have a similar problem after update
HikaShop Business 4.1.0 [1906121151]
joomla 3.9.8
php 7.2
[ www.joomspirit.com](https://www.joomspirit.com)

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7 years 4 months ago [\#307641](#307641) by [mariussport](/forum/user/9713-mariussport "View mariussport's Profile")  Replied by *[mariussport](/forum/user/9713-mariussport "View mariussport's Profile")* on topic *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307641 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")*

Hi Nicolas,

Perfect now I set the "force menu to" None. The cart is working perfect till the end!
I was thinking already that way, but i was looking to "continue shopping URL" but that was nearly!
Thank you for the quick answer.

best regards, Marius

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7 years 4 months ago [\#307642](#307642) by [lemanico](/forum/user/3810-lemanico "View lemanico's Profile")  Replied by *[lemanico](/forum/user/3810-lemanico "View lemanico's Profile")* on topic *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307642 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")*

Nicolas &amp; Mariussport
thank you for this very effective forum
I do the same and it works again
I don't no why this configuration change
regards

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7 years 4 months ago [\#307654](#307654) by [WJ](/forum/user/39643-wj "View WJ's Profile")  Replied by *[WJ](/forum/user/39643-wj "View WJ's Profile")* on topic *[After Update on 4.1 checkout is not working anymore](/forum/25-install-update/897622-after-update-on-4-1-checkout-is-not-working-anymore#307654 "-- HikaShop version -- : 4.1.0 -- Joomla version -- : 3.9.6 -- PHP version -- : 7.2.0  Hi, after the update on 4.1 the checkout has a bug. After clicking final confirmation on  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/cid-4  the systems jumps back to  /index.php/ebike-uebersicht/e-bikes-ueber-25kmh/checkout/task-show  the credential for our test side I sent via the contact formular  I hope you can help  thanks and best regards Markus")*

Hi Nicolas, all sorted thanks for the quick reply!!

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