[Skip to main content](#vessel-content) # Cannot create or modify products ## - **[roffez](/forum/user/34088-roffez "View roffez's Profile")** - [![roffez's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34088-roffez "View roffez's Profile") Topic Author - [ Offline](/forum/user/34088-roffez) Less More - Posts: 4 - Thank you received: 0 - - 7 years 1 month ago [\#311148](#311148) by [roffez](/forum/user/34088-roffez "View roffez's Profile") *[Cannot create or modify products](/forum/25-install-update/898316-cannot-create-or-modify-products#311148 "-- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.11 -- PHP version -- : 7.2.22 -- Browser(s) name and version -- : Chrome Linux 76.0.3809.100 -- Error-message(debug-mod must be tuned on) -- : Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:87 When I try to add or modify an existing product, the product edit page appears (but without any styling), and I got a number of JS errors in "index.php": Uncaught TypeError: Cannot read property 'ready' of undefined at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:45 Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:87 Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:110 Uncaught TypeError: Cannot read property 'ready' of undefined at index.php?option=com…sk=edit&cid[]=1:316 All other thing seem to work.")* was created by *[roffez](/forum/user/34088-roffez "View roffez's Profile")* -- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.11 -- PHP version -- : 7.2.22 -- Browser(s) name and version -- : Chrome Linux 76.0.3809.100 -- Error-message(debug-mod must be tuned on) -- : Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:87 When I try to add or modify an existing product, the product edit page appears (but without any styling), and I got a number of JS errors in "index.php": Uncaught TypeError: Cannot read property 'ready' of undefined at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:45 Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:87 Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:110 Uncaught TypeError: Cannot read property 'ready' of undefined at index.php?option=com…sk=edit&cid[]=1:316 All other thing seem to work. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5ODMxNi1jYW5ub3QtY3JlYXRlLW9yLW1vZGlmeS1wcm9kdWN0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 7 years 1 month ago [\#311151](#311151) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cannot create or modify products](/forum/25-install-update/898316-cannot-create-or-modify-products#311151 "-- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.11 -- PHP version -- : 7.2.22 -- Browser(s) name and version -- : Chrome Linux 76.0.3809.100 -- Error-message(debug-mod must be tuned on) -- : Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:87 When I try to add or modify an existing product, the product edit page appears (but without any styling), and I got a number of JS errors in "index.php": Uncaught TypeError: Cannot read property 'ready' of undefined at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:45 Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:87 Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:110 Uncaught TypeError: Cannot read property 'ready' of undefined at index.php?option=com…sk=edit&cid[]=1:316 All other thing seem to work.")* Hi, This indicates that some javascript file from HikaShop is missing/not loaded on the page. Not sure why that would happen. We would need an access to the page with the issue to be able to analyze the situation. Could you provide such access along with a link to this thread via our contact form ? [ www.hikashop.com/support/contact-us.html](https://www.hikashop.com/support/contact-us.html) Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5ODMxNi1jYW5ub3QtY3JlYXRlLW9yLW1vZGlmeS1wcm9kdWN0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14268 - - 7 years 1 month ago [\#311207](#311207) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Cannot create or modify products](/forum/25-install-update/898316-cannot-create-or-modify-products#311207 "-- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.11 -- PHP version -- : 7.2.22 -- Browser(s) name and version -- : Chrome Linux 76.0.3809.100 -- Error-message(debug-mod must be tuned on) -- : Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:87 When I try to add or modify an existing product, the product edit page appears (but without any styling), and I got a number of JS errors in "index.php": Uncaught TypeError: Cannot read property 'ready' of undefined at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:45 Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:87 Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:110 Uncaught TypeError: Cannot read property 'ready' of undefined at index.php?option=com…sk=edit&cid[]=1:316 All other thing seem to work.")* Hi, If I look at the product edition page you gave in your message I can see at the bottom a fatal error message coming from your JCE editor: [ monosnap.com/file/fzaune1bJNSieutP24PUg8o1ORr3zs](https://monosnap.com/file/fzaune1bJNSieutP24PUg8o1ORr3zs) So I went to the "Advanced" tab of the HikaShop configuration and changed the "editor" setting to "tinyMCE" and the page now displays properly. I would recommend to contact the JCE support regarding that error. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5ODMxNi1jYW5ub3QtY3JlYXRlLW9yLW1vZGlmeS1wcm9kdWN0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[roffez](/forum/user/34088-roffez "View roffez's Profile")** - [![roffez's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34088-roffez "View roffez's Profile") Topic Author - [ Offline](/forum/user/34088-roffez) Less More - Posts: 4 - Thank you received: 0 - - 7 years 1 month ago [\#311208](#311208) by [roffez](/forum/user/34088-roffez "View roffez's Profile") Replied by *[roffez](/forum/user/34088-roffez "View roffez's Profile")* on topic *[Cannot create or modify products](/forum/25-install-update/898316-cannot-create-or-modify-products#311208 "-- HikaShop version -- : 4.2.1 -- Joomla version -- : 3.9.11 -- PHP version -- : 7.2.22 -- Browser(s) name and version -- : Chrome Linux 76.0.3809.100 -- Error-message(debug-mod must be tuned on) -- : Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:87 When I try to add or modify an existing product, the product edit page appears (but without any styling), and I got a number of JS errors in "index.php": Uncaught TypeError: Cannot read property 'ready' of undefined at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:45 Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:87 Uncaught TypeError: window.oNamebox is not a constructor at index.php?option=com_hikashop&ctrl=product&task=edit&cid[]=1:110 Uncaught TypeError: Cannot read property 'ready' of undefined at index.php?option=com…sk=edit&cid[]=1:316 All other thing seem to work.")* Perfect, thank you! Will drop JCE in favour of tinyMCE. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzg5ODMxNi1jYW5ub3QtY3JlYXRlLW9yLW1vZGlmeS1wcm9kdWN0cz90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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