[Skip to main content](#vessel-content) # Custom fields not showing in admin order details page ## - **[fullfusion](/forum/user/2962-fullfusion "View fullfusion's Profile")** - [![fullfusion's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar2962.png)](/forum/user/2962-fullfusion "View fullfusion's Profile") Topic Author - [ Offline](/forum/user/2962-fullfusion) Less More - Posts: 109 - Thank you received: 2 - - 6 years 4 weeks ago [\#324789](#324789) by [fullfusion](/forum/user/2962-fullfusion "View fullfusion's Profile") *[Custom fields not showing in admin order details page](/forum/25-install-update/900971-custom-fields-not-showing-in-admin-order-details-page#324789 "-- url of the page with the problem -- : dev.gardengatedecor.com/ -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.2.34 We have custom fields for some products that do not show up in the order details page. Attached is a screen shot showing the settings of one of the custom fields as an example.")* was created by *[fullfusion](/forum/user/2962-fullfusion "View fullfusion's Profile")* -- url of the page with the problem -- : [ dev.gardengatedecor.com/](https://dev.gardengatedecor.com/) -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.2.34 We have custom fields for some products that do not show up in the order details page. Attached is a screen shot showing the settings of one of the custom fields as an example. - [ ![ScreenShot2020-10-16at4.52.18PM.png](/forum/attachment/50772) ](/forum/attachment/50772 "...t4.52.18PM.png") [ ](/forum/attachment/50772?download=1 "...t4.52.18PM.png") - [ ![5512BA67E7B24FA0A6590B6A8AA42461.png](/forum/attachment/50773) ](/forum/attachment/50773 "...6A8AA42461.png") [ ](/forum/attachment/50773?download=1 "...6A8AA42461.png") - [ ![222B7C2B86AA418B86AFD4A1D952E310.png](/forum/attachment/50774) ](/forum/attachment/50774 "...A1D952E310.png") [ ](/forum/attachment/50774?download=1 "...A1D952E310.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMDk3MS1jdXN0b20tZmllbGRzLW5vdC1zaG93aW5nLWluLWFkbWluLW9yZGVyLWRldGFpbHMtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 6 years 3 weeks ago - 6 years 3 weeks ago [\#324807](#324807) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Custom fields not showing in admin order details page](/forum/25-install-update/900971-custom-fields-not-showing-in-admin-order-details-page#324807 "-- url of the page with the problem -- : dev.gardengatedecor.com/ -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.2.34 We have custom fields for some products that do not show up in the order details page. Attached is a screen shot showing the settings of one of the custom fields as an example.")* Hello, In order to better understand your context and better help you, can your **relative custom field settings** (a complete settings view, please). Precise your needs about this custom field, I mean if you need to that custom field to be select by the **customer OR** the **shop owner**. Awaiting news from you to progress on your subject. Regards Last edit: 6 years 3 weeks ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMDk3MS1jdXN0b20tZmllbGRzLW5vdC1zaG93aW5nLWluLWFkbWluLW9yZGVyLWRldGFpbHMtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[fullfusion](/forum/user/2962-fullfusion "View fullfusion's Profile")** - [![fullfusion's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar2962.png)](/forum/user/2962-fullfusion "View fullfusion's Profile") Topic Author - [ Offline](/forum/user/2962-fullfusion) Less More - Posts: 109 - Thank you received: 2 - - 6 years 3 weeks ago [\#324968](#324968) by [fullfusion](/forum/user/2962-fullfusion "View fullfusion's Profile") Replied by *[fullfusion](/forum/user/2962-fullfusion "View fullfusion's Profile")* on topic *[Custom fields not showing in admin order details page](/forum/25-install-update/900971-custom-fields-not-showing-in-admin-order-details-page#324968 "-- url of the page with the problem -- : dev.gardengatedecor.com/ -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.2.34 We have custom fields for some products that do not show up in the order details page. Attached is a screen shot showing the settings of one of the custom fields as an example.")* Attached are two other screen shots to provide the complete setting for the example field. This field (and others like it) is completed by customers purchasing products, but it is not required. The issue is that the site admin view of the order is not showing that those optional fields if they are used. - [ ![ScreenShot2020-10-22at10.46.18AM.png](/forum/attachment/50814) ](/forum/attachment/50814 "...10.46.18AM.png") [ ](/forum/attachment/50814?download=1 "...10.46.18AM.png") - [ ![ScreenShot2020-10-22at10.46.35AM.png](/forum/attachment/50815) ](/forum/attachment/50815 "...10.46.35AM.png") [ ](/forum/attachment/50815?download=1 "...10.46.35AM.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMDk3MS1jdXN0b20tZmllbGRzLW5vdC1zaG93aW5nLWluLWFkbWluLW9yZGVyLWRldGFpbHMtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 6 years 3 weeks ago [\#324988](#324988) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Custom fields not showing in admin order details page](/forum/25-install-update/900971-custom-fields-not-showing-in-admin-order-details-page#324988 "-- url of the page with the problem -- : dev.gardengatedecor.com/ -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.2.34 We have custom fields for some products that do not show up in the order details page. Attached is a screen shot showing the settings of one of the custom fields as an example.")* Hi, So it's a custom item field. The "backend listing" display setting of custom item fields refers to the listing of the products of the order in the backend. Since that option is turned off in your custom field, it's normal you don't see the custom field there. However, if you edit a product there, you should see the field in the popup with the value that has been entered by the customer since the backend form display setting is activated. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMDk3MS1jdXN0b20tZmllbGRzLW5vdC1zaG93aW5nLWluLWFkbWluLW9yZGVyLWRldGFpbHMtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[fullfusion](/forum/user/2962-fullfusion "View fullfusion's Profile")** - [![fullfusion's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar2962.png)](/forum/user/2962-fullfusion "View fullfusion's Profile") Topic Author - [ Offline](/forum/user/2962-fullfusion) Less More - Posts: 109 - Thank you received: 2 - - 6 years 2 weeks ago [\#325078](#325078) by [fullfusion](/forum/user/2962-fullfusion "View fullfusion's Profile") Replied by *[fullfusion](/forum/user/2962-fullfusion "View fullfusion's Profile")* on topic *[Custom fields not showing in admin order details page](/forum/25-install-update/900971-custom-fields-not-showing-in-admin-order-details-page#325078 "-- url of the page with the problem -- : dev.gardengatedecor.com/ -- HikaShop version -- : 4.3.0 -- Joomla version -- : 3.9.19 -- PHP version -- : 7.2.34 We have custom fields for some products that do not show up in the order details page. Attached is a screen shot showing the settings of one of the custom fields as an example.")* When I was looking into this, I thought I had checked that option to test it and it didn't work. At any rate, it's working now. Thank you for the help! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMDk3MS1jdXN0b20tZmllbGRzLW5vdC1zaG93aW5nLWluLWFkbWluLW9yZGVyLWRldGFpbHMtcGFnZT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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