[Skip to main content](#vessel-content) # email based on customer group ## - **[mxcom](/forum/user/5485-mxcom "View mxcom's Profile")** - [![mxcom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/5485-mxcom "View mxcom's Profile") Topic Author - [ Offline](/forum/user/5485-mxcom) Less More - Posts: 20 - Thank you received: 0 - - 5 years 11 months ago [\#325232](#325232) by [mxcom](/forum/user/5485-mxcom "View mxcom's Profile") *[email based on customer group](/forum/25-install-update/901072-email-based-on-customer-group#325232 "-- HikaShop version -- : HikaShop Business 4.2.1 Is it possible not to send emails (order creation, status, payment, etc) to specific group of customers? We want them to see their orders only via their customer account and not receive any email from Hikashop.")* was created by *[mxcom](/forum/user/5485-mxcom "View mxcom's Profile")* -- HikaShop version -- : HikaShop Business 4.2.1 Is it possible not to send emails (order creation, status, payment, etc) to specific group of customers? We want them to see their orders only via their customer account and not receive any email from Hikashop. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMTA3Mi1lbWFpbC1iYXNlZC1vbi1jdXN0b21lci1ncm91cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14269 - - 5 years 11 months ago [\#325245](#325245) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[email based on customer group](/forum/25-install-update/901072-email-based-on-customer-group#325245 "-- HikaShop version -- : HikaShop Business 4.2.1 Is it possible not to send emails (order creation, status, payment, etc) to specific group of customers? We want them to see their orders only via their customer account and not receive any email from Hikashop.")* Hi, There is no option for that. However, a small plugin could be developed to implement the onBeforeMailSend trigger [ www.hikashop.com/support/documentation/6...tml#onBeforeMailSend](https://www.hikashop.com/support/documentation/62-hikashop-developer-documentation.html#onBeforeMailSend) There, you could just check the user groups of the user of the order from the data in $mail->data with a few lines of PHP code and set $mail->published to false to deactivate the sending of the email based on the result of your check. If you're a PHP developer, it should be relatively easy to develop such a plugin. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMTA3Mi1lbWFpbC1iYXNlZC1vbi1jdXN0b21lci1ncm91cD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.152 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)