[Skip to main content](#vessel-content) # Can't purchase business version ## - **[kriptonus](/forum/user/59817-kriptonus "View kriptonus's Profile")** - [![kriptonus's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59817-kriptonus "View kriptonus's Profile") Topic Author - [ Offline](/forum/user/59817-kriptonus) Less More - Posts: 14 - Thank you received: 0 - - 5 years 10 months ago [\#326998](#326998) by [kriptonus](/forum/user/59817-kriptonus "View kriptonus's Profile") *[Can't purchase business version](/forum/25-install-update/901437-cant-purchase-business-version#326998 "Hi! I tried to pay business version of Hikashop, but got an error message. From it I understood, that didn't fill in post code (however it didn't mark as necessary). Now I can't refill in again and pay. Order number D4S5Y4E52 . Recently I've tried to buy business version again and have got next message: Error {"message": "Wrong or missing parameters (see details).", "id": "e1437bb0372111eb8ec7ad3d5832ed92", "object": "error", "details": {"shipping": {"postcode": "You must provide a non-empty string."}}}")* was created by *[kriptonus](/forum/user/59817-kriptonus "View kriptonus's Profile")* Hi! I tried to pay business version of Hikashop, but got an error message. From it I understood, that didn't fill in post code (however it didn't mark as necessary). Now I can't refill in again and pay. Order number D4S5Y4E52 . Recently I've tried to buy business version again and have got next message: Error {"message": "Wrong or missing parameters (see details).", "id": "e1437bb0372111eb8ec7ad3d5832ed92", "object": "error", "details": {"shipping": {"postcode": "You must provide a non-empty string."}}} Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMTQzNy1jYW50LXB1cmNoYXNlLWJ1c2luZXNzLXZlcnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86324 - Thank you received: 14286 - - 5 years 10 months ago [\#327015](#327015) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Can't purchase business version](/forum/25-install-update/901437-cant-purchase-business-version#327015 "Hi! I tried to pay business version of Hikashop, but got an error message. From it I understood, that didn't fill in post code (however it didn't mark as necessary). Now I can't refill in again and pay. Order number D4S5Y4E52 . Recently I've tried to buy business version again and have got next message: Error {"message": "Wrong or missing parameters (see details).", "id": "e1437bb0372111eb8ec7ad3d5832ed92", "object": "error", "details": {"shipping": {"postcode": "You must provide a non-empty string."}}}")* Hi, You need to go through the checkout again and there, you'll be able to edit your address where you'll be able to fill in your post code. The error comes from our payment gateway which requires the post code to be filled to accept payments. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMTQzNy1jYW50LXB1cmNoYXNlLWJ1c2luZXNzLXZlcnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[kriptonus](/forum/user/59817-kriptonus "View kriptonus's Profile")** - [![kriptonus's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59817-kriptonus "View kriptonus's Profile") Topic Author - [ Offline](/forum/user/59817-kriptonus) Less More - Posts: 14 - Thank you received: 0 - - 5 years 10 months ago [\#327038](#327038) by [kriptonus](/forum/user/59817-kriptonus "View kriptonus's Profile") Replied by *[kriptonus](/forum/user/59817-kriptonus "View kriptonus's Profile")* on topic *[Can't purchase business version](/forum/25-install-update/901437-cant-purchase-business-version#327038 "Hi! I tried to pay business version of Hikashop, but got an error message. From it I understood, that didn't fill in post code (however it didn't mark as necessary). Now I can't refill in again and pay. Order number D4S5Y4E52 . Recently I've tried to buy business version again and have got next message: Error {"message": "Wrong or missing parameters (see details).", "id": "e1437bb0372111eb8ec7ad3d5832ed92", "object": "error", "details": {"shipping": {"postcode": "You must provide a non-empty string."}}}")* Yes, I've already done it, but it doesn't work. I created new order and had an error again: × Error {"message": "Wrong or missing parameters (see details).", "id": "aee745ae387311eb8ec9ad3d5832ed92", "object": "error", "details": {"shipping": {"postcode": "You must provide a non-empty string."}}} Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMTQzNy1jYW50LXB1cmNoYXNlLWJ1c2luZXNzLXZlcnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[kriptonus](/forum/user/59817-kriptonus "View kriptonus's Profile")** - [![kriptonus's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/59817-kriptonus "View kriptonus's Profile") Topic Author - [ Offline](/forum/user/59817-kriptonus) Less More - Posts: 14 - Thank you received: 0 - - 5 years 10 months ago [\#327039](#327039) by [kriptonus](/forum/user/59817-kriptonus "View kriptonus's Profile") Replied by *[kriptonus](/forum/user/59817-kriptonus "View kriptonus's Profile")* on topic *[Can't purchase business version](/forum/25-install-update/901437-cant-purchase-business-version#327039 "Hi! I tried to pay business version of Hikashop, but got an error message. From it I understood, that didn't fill in post code (however it didn't mark as necessary). Now I can't refill in again and pay. Order number D4S5Y4E52 . Recently I've tried to buy business version again and have got next message: Error {"message": "Wrong or missing parameters (see details).", "id": "e1437bb0372111eb8ec7ad3d5832ed92", "object": "error", "details": {"shipping": {"postcode": "You must provide a non-empty string."}}}")* I've cancelled all orders and tried to buy again. I've done it, thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMTQzNy1jYW50LXB1cmNoYXNlLWJ1c2luZXNzLXZlcnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar34318_2015-11-18-2.png)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 654 - - 5 years 10 months ago - 5 years 10 months ago [\#327040](#327040) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Can't purchase business version](/forum/25-install-update/901437-cant-purchase-business-version#327040 "Hi! I tried to pay business version of Hikashop, but got an error message. From it I understood, that didn't fill in post code (however it didn't mark as necessary). Now I can't refill in again and pay. Order number D4S5Y4E52 . Recently I've tried to buy business version again and have got next message: Error {"message": "Wrong or missing parameters (see details).", "id": "e1437bb0372111eb8ec7ad3d5832ed92", "object": "error", "details": {"shipping": {"postcode": "You must provide a non-empty string."}}}")* Hello, You need to complete your **shipping address** with a **postcode** to be able to complete your order. Regards Last edit: 5 years 10 months ago by [Philip](/forum/user/34318-philip "View Philip's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwMTQzNy1jYW50LXB1cmNoYXNlLWJ1c2luZXNzLXZlcnNpb24/dG1wbD1tYXJrZG93bg==) or [Create an account](/register) to join the conversation. 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