[Skip to main content](#vessel-content) # Product not added to cart This action only works when the use of cookies is acc. ## - **[Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile")** - [![Dijkshoorn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile") Topic Author - [ Offline](/forum/user/44827-dijkshoorn) Less More - Posts: 40 - Thank you received: 2 - - 3 years 6 months ago - 3 years 6 months ago [\#351221](#351221) by [Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile") *[Product not added to cart This action only works when the use of cookies is acc.](/forum/25-install-update/906302-product-not-added-to-cart-this-action-only-works-when-the-use-of-cookies-is-acc#351221 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : 4.2.9 -- Browser(s) name and version -- : Chrome Android I've migrated my website from joomla 3 to joomla 4. Everything seems fine, but I'm running into one problem. When I try to add a product to my cart on Chrome for Android I get the following message (I translated it from Dutch to English, so it might be different in English) "Product not added to cart. This action only works when the use of cookies is accepted." On Chrome for desktop (windows) it works without any problems.")* was created by *[Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile")* -- HikaShop version -- : 4.7.2 -- Joomla version -- : 4.2.9 -- Browser(s) name and version -- : Chrome Android I've migrated my website from joomla 3 to joomla 4. Everything seems fine, but I'm running into one problem. When I try to add a product to my cart on Chrome for Android I get the following message (I translated it from Dutch to English, so it might be different in English) "Product not added to cart. This action only works when the use of cookies is accepted." On Chrome for desktop (windows) it works without any problems. Last edit: 3 years 6 months ago by [Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwNjMwMi1wcm9kdWN0LW5vdC1hZGRlZC10by1jYXJ0LXRoaXMtYWN0aW9uLW9ubHktd29ya3Mtd2hlbi10aGUtdXNlLW9mLWNvb2tpZXMtaXMtYWNjP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86556 - Thank you received: 14304 - - 3 years 6 months ago [\#351227](#351227) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Product not added to cart This action only works when the use of cookies is acc.](/forum/25-install-update/906302-product-not-added-to-cart-this-action-only-works-when-the-use-of-cookies-is-acc#351227 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : 4.2.9 -- Browser(s) name and version -- : Chrome Android I've migrated my website from joomla 3 to joomla 4. Everything seems fine, but I'm running into one problem. When I try to add a product to my cart on Chrome for Android I get the following message (I translated it from Dutch to English, so it might be different in English) "Product not added to cart. This action only works when the use of cookies is accepted." On Chrome for desktop (windows) it works without any problems.")* Hi, I tried on your website with my smartphone on Android with Chrome and it worked fine too. Could it be that there is something on your Chrome blocking javascript or cookies or something like that ? I think it might be an issue limited to your smartphone Chrome settings and not something which can be dealt with on the server side. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwNjMwMi1wcm9kdWN0LW5vdC1hZGRlZC10by1jYXJ0LXRoaXMtYWN0aW9uLW9ubHktd29ya3Mtd2hlbi10aGUtdXNlLW9mLWNvb2tpZXMtaXMtYWNjP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile")** - [![Dijkshoorn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile") Topic Author - [ Offline](/forum/user/44827-dijkshoorn) Less More - Posts: 40 - Thank you received: 2 - - 3 years 6 months ago - 3 years 6 months ago [\#351307](#351307) by [Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile") Replied by *[Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile")* on topic *[Product not added to cart This action only works when the use of cookies is acc.](/forum/25-install-update/906302-product-not-added-to-cart-this-action-only-works-when-the-use-of-cookies-is-acc#351307 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : 4.2.9 -- Browser(s) name and version -- : Chrome Android I've migrated my website from joomla 3 to joomla 4. Everything seems fine, but I'm running into one problem. When I try to add a product to my cart on Chrome for Android I get the following message (I translated it from Dutch to English, so it might be different in English) "Product not added to cart. This action only works when the use of cookies is accepted." On Chrome for desktop (windows) it works without any problems.")* I'm sorry, I missed your reply. I think I entered the wrong website, I can't check.. It's on the development site. Thank you for your quick reply. Last edit: 3 years 6 months ago by [Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwNjMwMi1wcm9kdWN0LW5vdC1hZGRlZC10by1jYXJ0LXRoaXMtYWN0aW9uLW9ubHktd29ya3Mtd2hlbi10aGUtdXNlLW9mLWNvb2tpZXMtaXMtYWNjP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Philip](/forum/user/34318-philip "View Philip's Profile")** - [![Philip's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/34318-philip "View Philip's Profile") - [ Offline](/forum/user/34318-philip) Less More - Posts: 4820 - Thank you received: 652 - - 3 years 6 months ago [\#351312](#351312) by [Philip](/forum/user/34318-philip "View Philip's Profile") Replied by *[Philip](/forum/user/34318-philip "View Philip's Profile")* on topic *[Product not added to cart This action only works when the use of cookies is acc.](/forum/25-install-update/906302-product-not-added-to-cart-this-action-only-works-when-the-use-of-cookies-is-acc#351312 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : 4.2.9 -- Browser(s) name and version -- : Chrome Android I've migrated my website from joomla 3 to joomla 4. Everything seems fine, but I'm running into one problem. When I try to add a product to my cart on Chrome for Android I get the following message (I translated it from Dutch to English, so it might be different in English) "Product not added to cart. This action only works when the use of cookies is accepted." On Chrome for desktop (windows) it works without any problems.")* Hello, Unfortunately, I process a test with your last provided Url link, and on my android smartphone, and everything works as expected. We can now only be something on your Chrome blocking javascript or cookies, and so is only on your smartphone? Regards Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwNjMwMi1wcm9kdWN0LW5vdC1hZGRlZC10by1jYXJ0LXRoaXMtYWN0aW9uLW9ubHktd29ya3Mtd2hlbi10aGUtdXNlLW9mLWNvb2tpZXMtaXMtYWNjP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile")** - [![Dijkshoorn's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile") Topic Author - [ Offline](/forum/user/44827-dijkshoorn) Less More - Posts: 40 - Thank you received: 2 - - 3 years 6 months ago - 3 years 6 months ago [\#351325](#351325) by [Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile") Replied by *[Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile")* on topic *[Product not added to cart This action only works when the use of cookies is acc.](/forum/25-install-update/906302-product-not-added-to-cart-this-action-only-works-when-the-use-of-cookies-is-acc#351325 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : 4.2.9 -- Browser(s) name and version -- : Chrome Android I've migrated my website from joomla 3 to joomla 4. Everything seems fine, but I'm running into one problem. When I try to add a product to my cart on Chrome for Android I get the following message (I translated it from Dutch to English, so it might be different in English) "Product not added to cart. This action only works when the use of cookies is accepted." On Chrome for desktop (windows) it works without any problems.")* Thanks for checking. That's strange, it still won't let me add products to my cart on chome for android. I've checked the cookie and java settings on my phone but they seem to be fine (for accepting cookies). On desktop I can add products. I'll continue to look, if you guys have any other ideas I'd gladly hear them. Edit: I think I found the solution in this thread. I'll see if I can make this work. Seems difficult. [ www.hikashop.com/forum/checkout/902071-p...to-cart-cookies.html](https://www.hikashop.com/forum/checkout/902071-product-not-added-to-cart-cookies.html) Edit 2: When I add https in front of the url everything works fine. This solves the problem. Last edit: 3 years 6 months ago by [Dijkshoorn](/forum/user/44827-dijkshoorn "View Dijkshoorn's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwNjMwMi1wcm9kdWN0LW5vdC1hZGRlZC10by1jYXJ0LXRoaXMtYWN0aW9uLW9ubHktd29ya3Mtd2hlbi10aGUtdXNlLW9mLWNvb2tpZXMtaXMtYWNjP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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