[Skip to main content](#vessel-content) # No fields provided for billing? ## - **[mikekiy](/forum/user/33571-mikekiy "View mikekiy's Profile")** - [![mikekiy's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/33571-mikekiy "View mikekiy's Profile") Topic Author - [ Offline](/forum/user/33571-mikekiy) Less More - Posts: 63 - Thank you received: 1 - - 3 years 5 months ago [\#351737](#351737) by [mikekiy](/forum/user/33571-mikekiy "View mikekiy's Profile") *[No fields provided for billing?](/forum/25-install-update/906398-no-fields-provided-for-billing#351737 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : 4.3.1 -- PHP version -- : 8.0.23 -- Browser(s) name and version -- : all We recently migrated a J3 site to J4. All is good, however when we checkout a product we get to the billing flow and there are now no billing details to fill in and we cannot proceed past. Please advise? Many thanks")* was created by *[mikekiy](/forum/user/33571-mikekiy "View mikekiy's Profile")* -- HikaShop version -- : 4.7.2 -- Joomla version -- : 4.3.1 -- PHP version -- : 8.0.23 -- Browser(s) name and version -- : all We recently migrated a J3 site to J4. All is good, however when we checkout a product we get to the billing flow and there are now no billing details to fill in and we cannot proceed past. Please advise? Many thanks - [ ![hikashop_2.png](/forum/attachment/57038) ](/forum/attachment/57038 "hikashop_2.png") [ ](/forum/attachment/57038?download=1 "hikashop_2.png") - [ ![hikashop_1.png](/forum/attachment/57039) ](/forum/attachment/57039 "hikashop_1.png") [ ](/forum/attachment/57039?download=1 "hikashop_1.png") - [ ![hikashop_3.png](/forum/attachment/57040) ](/forum/attachment/57040 "hikashop_3.png") [ ](/forum/attachment/57040?download=1 "hikashop_3.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwNjM5OC1uby1maWVsZHMtcHJvdmlkZWQtZm9yLWJpbGxpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86541 - Thank you received: 14304 - - 3 years 5 months ago [\#351740](#351740) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[No fields provided for billing?](/forum/25-install-update/906398-no-fields-provided-for-billing#351740 "-- HikaShop version -- : 4.7.2 -- Joomla version -- : 4.3.1 -- PHP version -- : 8.0.23 -- Browser(s) name and version -- : all We recently migrated a J3 site to J4. All is good, however when we checkout a product we get to the billing flow and there are now no billing details to fill in and we cannot proceed past. Please advise? Many thanks")* Hi, You've removed the "login" view from your checkout workflow. An address needs to be linked to a user, and if you're not already logged in (or provided your email address for the guest form), the address view won't display anything. So you want to add back the "login" view in your checkout workflow in the HikaShop configuration. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwNjM5OC1uby1maWVsZHMtcHJvdmlkZWQtZm9yLWJpbGxpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.058 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)