[Skip to main content](#vessel-content) # Google recaptcha err not working and i tray to fix but can't ## - **[i8acom](/forum/user/46283-i8acom "View i8acom's Profile")** - [![i8acom's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/46283-i8acom "View i8acom's Profile") Topic Author - [ Offline](/forum/user/46283-i8acom) Less More - Posts: 53 - Thank you received: 1 - - 2 years 8 months ago [\#359145](#359145) by [i8acom](/forum/user/46283-i8acom "View i8acom's Profile") *[Google recaptcha err not working and i tray to fix but can't](/forum/25-install-update/907766-google-recaptcha-err-not-working-and-i-tray-to-fix-but-cant#359145 "-- HikaShop version -- : 5.0.3 -- Joomla version -- : Joomla! 3.10.11 -- PHP version -- : 7.3.33 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : Google recaptcha err not working Hello joomla, i came back again long time no see ^^ i have a problm when my customer regis member on the website the joomla show recaptcha err not working as picture i attach file below thanks")* was created by *[i8acom](/forum/user/46283-i8acom "View i8acom's Profile")* -- HikaShop version -- : 5.0.3 -- Joomla version -- : Joomla! 3.10.11 -- PHP version -- : 7.3.33 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : Google recaptcha err not working Hello joomla, i came back again long time no see ^^ i have a problm when my customer regis member on the website the joomla show recaptcha err not working as picture i attach file below thanks - [ ![998897.png](/forum/attachment/58835) ](/forum/attachment/58835 "998897.png") [ ](/forum/attachment/58835?download=1 "998897.png") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwNzc2Ni1nb29nbGUtcmVjYXB0Y2hhLWVyci1ub3Qtd29ya2luZy1hbmQtaS10cmF5LXRvLWZpeC1idXQtY2FudD90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86555 - Thank you received: 14304 - - 2 years 8 months ago [\#359147](#359147) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Google recaptcha err not working and i tray to fix but can't](/forum/25-install-update/907766-google-recaptcha-err-not-working-and-i-tray-to-fix-but-cant#359147 "-- HikaShop version -- : 5.0.3 -- Joomla version -- : Joomla! 3.10.11 -- PHP version -- : 7.3.33 -- Browser(s) name and version -- : Firefox -- Error-message(debug-mod must be tuned on) -- : Google recaptcha err not working Hello joomla, i came back again long time no see ^^ i have a problm when my customer regis member on the website the joomla show recaptcha err not working as picture i attach file below thanks")* Hi, The error message indicates that the key you've configured in the settings of the plugin is incorrect. So I would recommend verifying it in your ReCaptcha account and use the correct type of key (v2) linked to the correct URL of the website when configuring the plugin : [ stackoverflow.com/questions/53108522/goo...ner-invalid-key-type](https://stackoverflow.com/questions/53108522/google-recaptcha-v3-0-not-working-error-for-site-owner-invalid-key-type) Also, with the advances in AI in the past few years, ReCaptcha and other captcha solutions are less and less useful to prevent spam. I would recommend switching to OSpam-a-not: [ extensions.joomla.org/extension/ospam-a-not/](https://extensions.joomla.org/extension/ospam-a-not/) It is easier for the user as they don't have to do anything, and spam bots have a harder time circumventing it due to the way it works. 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