[Skip to main content](#vessel-content) # Error when installing Hikashop ## - **[ildiwhite](/forum/user/40526-ildiwhite "View ildiwhite's Profile")** - [![ildiwhite's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40526-ildiwhite "View ildiwhite's Profile") Topic Author - [ Offline](/forum/user/40526-ildiwhite) Less More - Posts: 16 - Thank you received: 0 - - 1 year 10 months ago - 1 year 10 months ago [\#364931](#364931) by [ildiwhite](/forum/user/40526-ildiwhite "View ildiwhite's Profile") *[Error when installing Hikashop](/forum/25-install-update/908964-error-when-installing-hikashop#364931 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.9 -- PHP version -- : 8.3.14 -- Browser(s) name and version -- : Firefox 133.0.3 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/xxxxxxxx/httpdocs/libraries/vendor/joomla/archive/src/Tar.php on line 185 I try to update Hikashop Business to 5.1.1 and 5.1.2, and I get the below er ror message: Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/xxxxxxxx/httpdocs/libraries/vendor/joomla/archive/src/Tar.php on line 185. Everyting seems to work, the page is accessible. Please help me to resolve this. Thank you.")* was created by *[ildiwhite](/forum/user/40526-ildiwhite "View ildiwhite's Profile")* -- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.9 -- PHP version -- : 8.3.14 -- Browser(s) name and version -- : Firefox 133.0.3 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/xxxxxxxx/httpdocs/libraries/vendor/joomla/archive/src/Tar.php on line 185 I try to update Hikashop Business to 5.1.1 and 5.1.2, and I get the below er [ ![Hikashop_error_2024-12-11-2.png](/forum/attachment/60077) ](/forum/attachment/60077 "...24-12-11-2.png") [ ![Hikashop_error_2024-12-11-2.png](/forum/attachment/60077) ](/forum/attachment/60077 "...24-12-11-2.png") ror message: Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/xxxxxxxx/httpdocs/libraries/vendor/joomla/archive/src/Tar.php on line 185. Everyting seems to work, the page is accessible. Please help me to resolve this. Thank you. - [ ![Hikashop_error_2024-12-11-2.png](/forum/attachment/60077) ](/forum/attachment/60077 "...24-12-11-2.png") [ ](/forum/attachment/60077?download=1 "...24-12-11-2.png") Last edit: 1 year 10 months ago by [ildiwhite](/forum/user/40526-ildiwhite "View ildiwhite's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwODk2NC1lcnJvci13aGVuLWluc3RhbGxpbmctaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14266 - - 1 year 10 months ago [\#364933](#364933) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Error when installing Hikashop](/forum/25-install-update/908964-error-when-installing-hikashop#364933 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.9 -- PHP version -- : 8.3.14 -- Browser(s) name and version -- : Firefox 133.0.3 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/xxxxxxxx/httpdocs/libraries/vendor/joomla/archive/src/Tar.php on line 185 I try to update Hikashop Business to 5.1.1 and 5.1.2, and I get the below er ror message: Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/xxxxxxxx/httpdocs/libraries/vendor/joomla/archive/src/Tar.php on line 185. Everyting seems to work, the page is accessible. Please help me to resolve this. Thank you.")* Hi, That error means that Joomla doesn't have enough time to extract all the files in the zip of HikaShop. So you can either increase the max_execution_time of your php.ini (you might need to ask your hosting) and then run the install again. Or you can also download the zip of the 5.1.2, extract the zip on your local computer. And then upload the content to the tmp folder of your website via the FTP access provided by your hosting. Then, you can use the "install from folder" tab of the Joomla installer to install it from the tmp folder where you uploaded everything and it will proceed to the update. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwODk2NC1lcnJvci13aGVuLWluc3RhbGxpbmctaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[ildiwhite](/forum/user/40526-ildiwhite "View ildiwhite's Profile")** - [![ildiwhite's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/40526-ildiwhite "View ildiwhite's Profile") Topic Author - [ Offline](/forum/user/40526-ildiwhite) Less More - Posts: 16 - Thank you received: 0 - - 1 year 10 months ago [\#364937](#364937) by [ildiwhite](/forum/user/40526-ildiwhite "View ildiwhite's Profile") Replied by *[ildiwhite](/forum/user/40526-ildiwhite "View ildiwhite's Profile")* on topic *[Error when installing Hikashop](/forum/25-install-update/908964-error-when-installing-hikashop#364937 "-- HikaShop version -- : 5.1.1 -- Joomla version -- : 4.4.9 -- PHP version -- : 8.3.14 -- Browser(s) name and version -- : Firefox 133.0.3 -- Error-message(debug-mod must be tuned on) -- : Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/xxxxxxxx/httpdocs/libraries/vendor/joomla/archive/src/Tar.php on line 185 I try to update Hikashop Business to 5.1.1 and 5.1.2, and I get the below er ror message: Fatal error: Maximum execution time of 30 seconds exceeded in /var/www/vhosts/xxxxxxxx/httpdocs/libraries/vendor/joomla/archive/src/Tar.php on line 185. Everyting seems to work, the page is accessible. Please help me to resolve this. Thank you.")* Hi Nicolas, Thank you for the detailed answer. I asked the host provider to increase the setting. Regards, Ildikó Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwODk2NC1lcnJvci13aGVuLWluc3RhbGxpbmctaGlrYXNob3A/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop- Install & Update- Product & Category Display- Content Creation- Sales and Orders- - Orders management- - Reports & Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import & Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel & Slider- - Mass Actions- - Filters & Search- - Discount & Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.168 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org) [](#top)