[Skip to main content](#vessel-content) # How to stop checkout autoscroll ## - **[daduts](/forum/user/1658-daduts "View daduts's Profile")** - [![daduts's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/1658-daduts "View daduts's Profile") Topic Author - [ Offline](/forum/user/1658-daduts) Less More - Posts: 97 - Thank you received: 8 - - 1 year 3 weeks ago [\#368988](#368988) by [daduts](/forum/user/1658-daduts "View daduts's Profile") *[How to stop checkout autoscroll](/forum/25-install-update/909797-how-to-stop-checkout-autoscroll#368988 "-- url of the page with the problem -- : safetyzonespecialists.com/checkout/checkout -- HikaShop version -- : 6.1.0 -- Joomla version -- : 4.4.14 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : Firefox 143.0.4 -- Error-message(debug-mod must be tuned on) -- : No shipping method found When a guest clicks our shopping cart to checkout, the page autoscrolls to the "no shipping method found" error message in the shipping section of the checkout page. This occurs in guest mode as the guest has not yet entered their address or logged in. We like our location of the shipping section below our cart section. Is there a way to disable that autoscroll ? Thanks : D")* was created by *[daduts](/forum/user/1658-daduts "View daduts's Profile")* -- url of the page with the problem -- : [ safetyzonespecialists.com/checkout/checkout](https://safetyzonespecialists.com/checkout/checkout) -- HikaShop version -- : 6.1.0 -- Joomla version -- : 4.4.14 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : Firefox 143.0.4 -- Error-message(debug-mod must be tuned on) -- : No shipping method found When a guest clicks our shopping cart to checkout, the page autoscrolls to the "no shipping method found" error message in the shipping section of the checkout page. This occurs in guest mode as the guest has not yet entered their address or logged in. We like our location of the shipping section below our cart section. Is there a way to disable that autoscroll ? Thanks : D Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwOTc5Ny1ob3ctdG8tc3RvcC1jaGVja291dC1hdXRvc2Nyb2xsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 1 year 3 weeks ago [\#368989](#368989) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[How to stop checkout autoscroll](/forum/25-install-update/909797-how-to-stop-checkout-autoscroll#368989 "-- url of the page with the problem -- : safetyzonespecialists.com/checkout/checkout -- HikaShop version -- : 6.1.0 -- Joomla version -- : 4.4.14 -- PHP version -- : 8.2.29 -- Browser(s) name and version -- : Firefox 143.0.4 -- Error-message(debug-mod must be tuned on) -- : No shipping method found When a guest clicks our shopping cart to checkout, the page autoscrolls to the "no shipping method found" error message in the shipping section of the checkout page. This occurs in guest mode as the guest has not yet entered their address or logged in. We like our location of the shipping section below our cart section. Is there a way to disable that autoscroll ? Thanks : D")* Hi, I would rather recommend to fix the source of the message rather than the auto scroll, which is quite useful on mobile devices when the user submits something and there is a error message. Without the auto scroll, users can easily miss these. First, if you don't normally have no shipping methods found once the user enters his address, you can potentially turn off the error message display setting of the shipping view of your checkout workflow, under the Checkout tab of the HikaShop configuration. Another possibility is to modify your checkout workflow to be a two steps checkout. One step with the login / address views, and one step with the payment and shipping views. That way, on the second step where the customer can select the shipping method, the customer will have already entered his address on the first step. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkwOTc5Ny1ob3ctdG8tc3RvcC1jaGVja291dC1hdXRvc2Nyb2xsP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? 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