[Skip to main content](#vessel-content) # Total price zero ## - **[khashiz](/forum/user/61259-khashiz "View khashiz's Profile")** - [![khashiz's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/61259-khashiz "View khashiz's Profile") Topic Author - [ Offline](/forum/user/61259-khashiz) Less More - Posts: 240 - Thank you received: 13 - - 8 months 2 weeks ago [\#370553](#370553) by [khashiz](/forum/user/61259-khashiz "View khashiz's Profile") *[Total price zero](/forum/25-install-update/910131-total-price-zero#370553 "-- HikaShop version -- : 6.3.0 -- Joomla version -- : 6.0.3 -- PHP version -- : 8.3 my products prices are $100 i have a discount coupn which is also $100 when i use it and my total price converts to zero. all payments methods are gone. that is fine because there is no payment required. but when i click complete order button, page refreshed and i didnt go to after checkout page what should i do when custmoer have a coupon more than his total price ?")* was created by *[khashiz](/forum/user/61259-khashiz "View khashiz's Profile")* -- HikaShop version -- : 6.3.0 -- Joomla version -- : 6.0.3 -- PHP version -- : 8.3 my products prices are $100 i have a discount coupn which is also $100 when i use it and my total price converts to zero. all payments methods are gone. that is fine because there is no payment required. but when i click complete order button, page refreshed and i didnt go to after checkout page what should i do when custmoer have a coupon more than his total price ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDEzMS10b3RhbC1wcmljZS16ZXJvP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86363 - Thank you received: 14296 - - 8 months 2 weeks ago [\#370559](#370559) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Total price zero](/forum/25-install-update/910131-total-price-zero#370559 "-- HikaShop version -- : 6.3.0 -- Joomla version -- : 6.0.3 -- PHP version -- : 8.3 my products prices are $100 i have a discount coupn which is also $100 when i use it and my total price converts to zero. all payments methods are gone. that is fine because there is no payment required. but when i click complete order button, page refreshed and i didnt go to after checkout page what should i do when custmoer have a coupon more than his total price ?")* Hi, The problem is likely not with the coupon. It could be that you configured your product with a weight but no shipping method is available and thus the checkout doesn't let you proceed. It's hard to tell exactly what the problem is. Could you do some screenshots of the checkout and the checkout workflow ? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDEzMS10b3RhbC1wcmljZS16ZXJvP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.055 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)