[Skip to main content](#vessel-content) # Order fails after hikaserial-order with paypal-payment ## - **[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")** - [![P.M.'s Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar78358.png?1792269314)](/forum/user/78358-p-m "View P.M.'s Profile") Topic Author - [ Offline](/forum/user/78358-p-m) Less More - Posts: 68 - Thank you received: 9 - - - [](http://www.breisig.live) - 3 months 1 week ago [\#372712](#372712) by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372712 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* was created by *[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")* -- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Code: 0 Call to a member function getType() on null Please help. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")** - [![P.M.'s Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar78358.png?1792269314)](/forum/user/78358-p-m "View P.M.'s Profile") Topic Author - [ Offline](/forum/user/78358-p-m) Less More - Posts: 68 - Thank you received: 9 - - - [](http://www.breisig.live) - 3 months 1 week ago [\#372713](#372713) by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") Replied by *[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372713 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* I have alos this error: Deprecated: Creation of dynamic property plgHikashopProductorderListing::$paramBase is deprecated in /var/www/breisig.live/www/htdocs/plugins/hikashop/productorderlisting/productorderlisting.php on line 5 Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")** - [![P.M.'s Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar78358.png?1792269314)](/forum/user/78358-p-m "View P.M.'s Profile") Topic Author - [ Offline](/forum/user/78358-p-m) Less More - Posts: 68 - Thank you received: 9 - - - [](http://www.breisig.live) - 3 months 1 week ago [\#372731](#372731) by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") Replied by *[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372731 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* Do you need more information, If yes what information? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 3 months 6 days ago [\#372737](#372737) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372737 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* Hello, Please download HikaSerial 6.1.1 from your subscription page: [ www.hikashop.com/my-account/your-subscriptions.html](https://www.hikashop.com/my-account/your-subscriptions.html) Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")** - [![P.M.'s Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar78358.png?1792269314)](/forum/user/78358-p-m "View P.M.'s Profile") Topic Author - [ Offline](/forum/user/78358-p-m) Less More - Posts: 68 - Thank you received: 9 - - - [](http://www.breisig.live) - 3 months 6 days ago [\#372739](#372739) by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") Replied by *[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372739 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* > michael.koch@breisig.live wrote: I have alos this error: > Deprecated: Creation of dynamic property plgHikashopProductorderListing::$paramBase is deprecated in /var/www/breisig.live/www/htdocs/plugins/hikashop/productorderlisting/productorderlisting.php on line 5 Hello, Has this bug been fixed yet? Where can I download the fixed plugin? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14269 - - 3 months 6 days ago [\#372743](#372743) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372743 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* Hi, This was fixed 2 months ago. You need to update the plugin: [ www.hikashop.com/marketplace/product/254...t-order-history.html](https://www.hikashop.com/marketplace/product/254-product-order-history.html) The following user(s) said Thank You: [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile")** - [![sudkarting's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar23503.png)](/forum/user/23503-sudkarting "View sudkarting's Profile") - [ Away](/forum/user/23503-sudkarting) Less More - Posts: 411 - Thank you received: 17 - - 3 months 6 days ago - 3 months 6 days ago [\#372762](#372762) by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") Replied by *[sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372762 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* Bonjour, J'ai mis à jour Hikashop en 6.5.2 et Hikaserial 6.1.1 et normalement je reçoit et le client aussi le mail avec le serial après le paiement PayPal. J'ai bien eu la notification du paiement PayPal et la commande est confirmée dans le panneau d'administration mais ni mon client ni moi n'avons reçu le mail avec commande confirmée et le serial en pièces jointe. Je ne sais pas si c'est dû à Hikaserial ou à Hikashop, mes paramètres 'envoi n'ont pas été modifié depuis 5-6 ans... A voir... Last edit: 3 months 6 days ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14269 - - 3 months 6 days ago [\#372767](#372767) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372767 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* Bonjour, La première chose à faire c'est de vérifier si l'email est dans Customers>Emails history dans le backend d'HikaShop. Si l'email est là, alors HikaShop a envoyé l'email au serveur d'email de l'hébergeur et c'est un problème d'envoi, pas un problème de génération de l'email. Dans ce cas, il faudra surement voir avec l'hébergeur pourquoi l'email n'a pas pu être envoyé. Si l'email n'est pas là, alors soit il est désactivé dans System>Emails, soit il y a une erreur lors de sa génération. En supposant qu'il est publié, éditez le et utilisez le bouton "preview" sur la commande en question pour essayer de le regénérer. Il n'y aura pas d'envoi, c'est uniquement pour vérifier que l'email peut être généré. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")** - [![P.M.'s Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar78358.png?1792269314)](/forum/user/78358-p-m "View P.M.'s Profile") Topic Author - [ Offline](/forum/user/78358-p-m) Less More - Posts: 68 - Thank you received: 9 - - - [](http://www.breisig.live) - 3 months 6 days ago [\#372778](#372778) by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") Replied by *[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372778 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* Hello, I’m having the same problem. My email settings haven’t been changed either, and they were working fine until the last update. What’s more, since this morning, whenever I change the status of a HikaSerial order to ‘delivered’, I get the following error message in the backend (!): ‘0 Call to a member function trigger() on null’. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile")** - [![sudkarting's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar23503.png)](/forum/user/23503-sudkarting "View sudkarting's Profile") - [ Away](/forum/user/23503-sudkarting) Less More - Posts: 411 - Thank you received: 17 - - 3 months 5 days ago [\#372780](#372780) by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") Replied by *[sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372780 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* Bonjour, Le mail avec commande confirmée est bien présent pour le client mais pas pour moi dans le journal des emails mais n'a pas été envoyé ni à moi ni au client. J'ai eu une commande le 10/07 avec Hikaserial 6.1.0 et Hikashop 6.5.0 et là tout était ok avec l'envoi des mails...depuis je suis passé à 6.1.1 pour hikaserial et 6.5.2 pour Hikashop. Il doit bien y avoir un soucis... Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14269 - - 3 months 5 days ago [\#372785](#372785) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372785 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* @sudkarting: Si l'email est dans l'historique des emails, cela signifie que l'email a été envoyé au serveur email de l'hébergeur. Après, c'est le serveur d'envoi qui se charge d'envoyer l'email et HikaShop n'a aucune visibilité sur le résultat ou la cause d'un échec. Je crains qu'il faille contacter le support de l'hébergeur pour voir avec eux pourquoi l'email n'est pas reçu. @P.M.: Can you activate the "debug system" setting of the Joomla configuration and reproduce the error again ? You should get an error with more information which will allow us to tell you what to do. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 3 months 3 days ago [\#372855](#372855) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372855 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* Hello P.M. Please redownload HikaSerial 6.1.1 to get the fix on the PDF Serial plugin. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. The following user(s) said Thank You: [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")** - [![P.M.'s Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar78358.png?1792269314)](/forum/user/78358-p-m "View P.M.'s Profile") Topic Author - [ Offline](/forum/user/78358-p-m) Less More - Posts: 68 - Thank you received: 9 - - - [](http://www.breisig.live) - 2 months 4 weeks ago - 2 months 4 weeks ago [\#372890](#372890) by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") Replied by *[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372890 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* > nicolas wrote: @sudkarting: > @P.M.: > Can you activate the "debug system" setting of the Joomla configuration and reproduce the error again ? You should get an error with more information which will allow us to tell you what to do. Yes, of course, sorry – I’ve been away for the last few days. If I adjust the following values in an order and save them: [ ![[img](https://i.imgur.com/NyLsQch.png) ](https://i.imgur.com/NyLsQch.png "[img") I get the following error message: Code: An error has occurred. 0 Call to a member function trigger() on null Call Stack # Function Location 1 () JROOT/plugins/hikaserial/pdfserial/pdfserial.php:128 2 plgHikaserialPdfserial->onBeforeSerialMailSend() JROOT/libraries/src/Plugin/CMSPlugin.php:386 3 Joomla\CMS\Plugin\CMSPlugin->{closure:Joomla\CMS\Plugin\CMSPlugin::registerLegacyListener():370}() JROOT/libraries/vendor/joomla/event/src/Dispatcher.php:454 4 Joomla\Event\Dispatcher->dispatch() JROOT/libraries/src/Application/EventAware.php:111 5 Joomla\CMS\Application\WebApplication->triggerEvent() JROOT/administrator/components/com_hikaserial/helpers/helper.php:893 6 hikaSerialBridgeDispatcher->trigger() JROOT/administrator/components/com_hikaserial/classes/mail.php:129 7 hikaserialMailClass->beforeMailSend() JROOT/plugins/hikashop/serials/serials.php:386 8 plgHikashopSerials->onBeforeMailSend() JROOT/libraries/src/Plugin/CMSPlugin.php:386 9 Joomla\CMS\Plugin\CMSPlugin->{closure:Joomla\CMS\Plugin\CMSPlugin::registerLegacyListener():370}() JROOT/libraries/vendor/joomla/event/src/Dispatcher.php:454 10 Joomla\Event\Dispatcher->dispatch() JROOT/libraries/src/Application/EventAware.php:111 11 Joomla\CMS\Application\WebApplication->triggerEvent() JROOT/administrator/components/com_hikashop/classes/mail.php:875 12 hikashopMailClass->preProcessMail() JROOT/administrator/components/com_hikashop/classes/mail.php:911 13 hikashopMailClass->sendMail() JROOT/administrator/components/com_hikashop/classes/order.php:633 14 hikashopOrderClass->save() JROOT/administrator/components/com_hikashop/classes/order.php:1487 15 hikashopOrderClass->saveForm() JROOT/administrator/components/com_hikashop/controllers/order.php:776 16 OrderController->save() JROOT/libraries/src/MVC/Controller/BaseController.php:730 17 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/administrator/components/com_hikashop/helpers/helper.php:2908 18 hikashopController->execute() JROOT/administrator/components/com_hikashop/hikashop.php:78 19 require_once() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:71 20 Joomla\CMS\Dispatcher\LegacyComponentDispatcher::{closure:Joomla\CMS\Dispatcher\LegacyComponentDispatcher::dispatch():70}() JROOT/libraries/src/Dispatcher/LegacyComponentDispatcher.php:73 21 Joomla\CMS\Dispatcher\LegacyComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361 22 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:150 23 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:206 24 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:320 25 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:58 26 require_once() JROOT/administrator/index.php:32 No emails are being sent – but via the Hikashop list in the backend: [ ![[img ](https://i.imgur.com/Nzq9QKf.png) ](https://i.imgur.com/Nzq9QKf.png "[img ") The problem only occurs when I enable email sending: [ ![[img ](https://i.imgur.com/C0JXxhc.png) ](https://i.imgur.com/C0JXxhc.png "[img ") Last edit: 2 months 4 weeks ago by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14269 - - 2 months 4 weeks ago [\#372893](#372893) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372893 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* Hi, Your error indicates you don't have the patch Jerome pushed 5 days ago when he told you to download again the install package of HikaSerial and install it on your website. So either you didn't do it, or you use the wrong package, or you have a problem with the permissions on the plugins folder which prevented the install process from updating the /plugins/hikaserial/pdfserial/pdfserial.php file with the file from the install package in back/extensions/plg_hikaserial_pdfserial/ The following user(s) said Thank You: [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")** - [![P.M.'s Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar78358.png?1792269314)](/forum/user/78358-p-m "View P.M.'s Profile") Topic Author - [ Offline](/forum/user/78358-p-m) Less More - Posts: 68 - Thank you received: 9 - - - [](http://www.breisig.live) - 2 months 4 weeks ago - 2 months 4 weeks ago [\#372901](#372901) by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") Replied by *[P.M.](/forum/user/78358-p-m "View P.M.'s Profile")* on topic *[Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372901 "-- HikaShop version -- : HikaShop Business 6.5.1 [2607200830], HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null My Customers get redirected after sucessful paypal-payment to error page: Please help.")* Hello, thanks for pointing that out. That’s very odd. I’ve now downloaded and installed it again! It seems to be working now. Thanks! Last edit: 2 months 4 weeks ago by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile"). The following user(s) said Thank You: [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDY5MC1vcmRlci1mYWlscy1hZnRlci1oaWthc2VyaWFsLW9yZGVyLXdpdGgtcGF5cGFsLXBheW1lbnQ/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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