[Skip to main content](#vessel-content) # URGENT - SITE DOWN Critical fatal errors when try to updating to 6.5.2 version ## - **[EmanueleP](/forum/user/82692-emanuelep "View EmanueleP's Profile")** - [![EmanueleP's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82692-emanuelep "View EmanueleP's Profile") Topic Author - [ Offline](/forum/user/82692-emanuelep) Less More - Posts: 3 - Thank you received: 0 - - 3 months 4 days ago [\#372821](#372821) by [EmanueleP](/forum/user/82692-emanuelep "View EmanueleP's Profile") *[URGENT - SITE DOWN Critical fatal errors when try to updating to 6.5.2 version](/forum/25-install-update/910714-urgent-site-down-critical-fatal-errors-when-try-to-updating-to-6-5-2-version#372821 "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : Google Chrome Versione 150.0.7871.130 (Build ufficiale) (a 64 bit) -- Error-message(debug-mod must be tuned on) -- : Si è verificato un errore. 0 Value of type null is not callable Call Stack # Function Location 1 () JROOT/administrator/components/com_hikashop/helpers/helper.php:4175 2 include_once() JROOT/tmp/install_6a622329dc365/install.hikashop.php:14 3 com_hikashop_install() JROOT/tmp/install_6a622329dc365/install.hikashop.php:1447 4 com_hikashopInstallerScript->update() JROOT/libraries/src/Installer/LegacyInstallerScript.php:159 5 Joomla\CMS\Installer\LegacyInstallerScript->__call() JROOT/libraries/src/Installer/LegacyInstallerScript.php:188 6 Joomla\CMS\Installer\LegacyInstallerScript->callOnScript() JROOT/libraries/src/Installer/LegacyInstallerScript.php:70 7 Joomla\CMS\Installer\LegacyInstallerScript->update() JROOT/libraries/src/Installer/InstallerAdapter.php:1093 8 Joomla\CMS\Installer\InstallerAdapter->triggerManifestScript() JROOT/libraries/src/Installer/InstallerAdapter.php:777 9 Joomla\CMS\Installer\InstallerAdapter->install() JROOT/libraries/src/Installer/Installer.php:688 10 Joomla\CMS\Installer\Installer->install() JROOT/administrator/components/com_installer/src/Model/InstallModel.php:215 11 Joomla\Component\Installer\Administrator\Model\InstallModel->install() JROOT/administrator/components/com_installer/src/Controller/InstallController.php:52 12 Joomla\Component\Installer\Administrator\Controller\InstallController->install() JROOT/libraries/src/MVC/Controller/BaseController.php:730 13 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/libraries/src/Dispatcher/ComponentDispatcher.php:143 14 Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361 15 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:150 16 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:206 17 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:320 18 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:58 19 require_once() JROOT/administrator/index.php:32 Hi Nicolas and the HikaShop Support Team, **URGENT - PRODUCTION SITE IS CURRENTLY OFFLINE AND LAUNCH IS BLOCKED.** Today we were scheduled to launch the commercialization of our product. However, after attempting to update HikaShop Business to version 6.5.2, our production site completely crashed with fatal PHP errors. We hold active paid subscriptions for both HikaShop Business and HikaSerial, yet this update has completely halted our business operation. This is not the first time I have reported similar compatibility breakages after an update. It is deeply frustrating as a paying customer to face a crashed site right before a commercial launch and have to act as a QA tester for legacy code issues. --- ### Environment Details * **Joomla Version:** 6.1.2 * **PHP Version:** 8.4.23 (Ubuntu NTS) * **Web Server:** Apache/2.4.58 (Ubuntu) * **Software:** HikaShop Business 6.5.2 & HikaSerial --- ### Technical Breakdown of the Fatal Errors #### 1. HikaShop Core: `TypeError: 0 Value of type null is not callable` * **File:** `administrator/components/com_hikashop/helpers/helper.php` (lines ~4175 and ~1811) * **Stack Trace:** Triggered during installation via `hikashop_loadTranslationFile()` inside `install.hikashop.php`. * **Root Cause:** Under PHP 8.4, `$resetOverride->bindTo($lang, 'JLanguage')` returns `null`. The code attempts to directly invoke `$resetOverrideCB()` without checking `is_callable()`, instantly triggering a fatal `TypeError` crash. #### 2. HikaSerial / Helper: Missing Legacy Joomla 3 Classes * **File:** `administrator/components/com_hikaserial/helpers/helper.php` & `plg_hikashop_serials` * **Stack Trace:** Triggered during the `onHikashopBeforeCheckDB` event. * **Root Cause:** The HikaSerial helper still relies on obsolete Joomla 3 legacy classes that do not exist on Joomla 6.1.2, throwing consecutive fatal errors: * `Class "JURI" not found` * `Class "JControllerLegacy" not found` * `Class "JObject" not found` --- ### Request Please provide an immediate patched ZIP package or hotfix for both HikaShop Business and HikaSerial that safely checks for callables under PHP 8.4 and replaces legacy Joomla 3 calls with native Joomla 6 namespaces. Since our store is offline and our product launch is completely halted, a prompt response and resolution would be greatly appreciated. Thank you.")* was created by *[EmanueleP](/forum/user/82692-emanuelep "View EmanueleP's Profile")* -- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : Google Chrome Versione 150.0.7871.130 (Build ufficiale) (a 64 bit) -- Error-message(debug-mod must be tuned on) -- : Si è verificato un errore. 0 Value of type null is not callable Call Stack \# Function Location 1 () JROOT/administrator/components/com_hikashop/helpers/helper.php:4175 2 include_once() JROOT/tmp/install_6a622329dc365/install.hikashop.php:14 3 com_hikashop_install() JROOT/tmp/install_6a622329dc365/install.hikashop.php:1447 4 com_hikashopInstallerScript->update() JROOT/libraries/src/Installer/LegacyInstallerScript.php:159 5 Joomla\CMS\Installer\LegacyInstallerScript->__call() JROOT/libraries/src/Installer/LegacyInstallerScript.php:188 6 Joomla\CMS\Installer\LegacyInstallerScript->callOnScript() JROOT/libraries/src/Installer/LegacyInstallerScript.php:70 7 Joomla\CMS\Installer\LegacyInstallerScript->update() JROOT/libraries/src/Installer/InstallerAdapter.php:1093 8 Joomla\CMS\Installer\InstallerAdapter->triggerManifestScript() JROOT/libraries/src/Installer/InstallerAdapter.php:777 9 Joomla\CMS\Installer\InstallerAdapter->install() JROOT/libraries/src/Installer/Installer.php:688 10 Joomla\CMS\Installer\Installer->install() JROOT/administrator/components/com_installer/src/Model/InstallModel.php:215 11 Joomla\Component\Installer\Administrator\Model\InstallModel->install() JROOT/administrator/components/com_installer/src/Controller/InstallController.php:52 12 Joomla\Component\Installer\Administrator\Controller\InstallController->install() JROOT/libraries/src/MVC/Controller/BaseController.php:730 13 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/libraries/src/Dispatcher/ComponentDispatcher.php:143 14 Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361 15 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:150 16 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:206 17 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:320 18 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:58 19 require_once() JROOT/administrator/index.php:32 Hi Nicolas and the HikaShop Support Team, **URGENT - PRODUCTION SITE IS CURRENTLY OFFLINE AND LAUNCH IS BLOCKED.** Today we were scheduled to launch the commercialization of our product. However, after attempting to update HikaShop Business to version 6.5.2, our production site completely crashed with fatal PHP errors. We hold active paid subscriptions for both HikaShop Business and HikaSerial, yet this update has completely halted our business operation. This is not the first time I have reported similar compatibility breakages after an update. It is deeply frustrating as a paying customer to face a crashed site right before a commercial launch and have to act as a QA tester for legacy code issues. --- \### Environment Details * **Joomla Version:** 6.1.2 * **PHP Version:** 8.4.23 (Ubuntu NTS) * **Web Server:** Apache/2.4.58 (Ubuntu) * **Software:** HikaShop Business 6.5.2 & HikaSerial --- \### Technical Breakdown of the Fatal Errors \#### 1. HikaShop Core: `TypeError: 0 Value of type null is not callable` * **File:** `administrator/components/com_hikashop/helpers/helper.php` (lines ~4175 and ~1811) * **Stack Trace:** Triggered during installation via `hikashop_loadTranslationFile()` inside `install.hikashop.php`. * **Root Cause:** Under PHP 8.4, `$resetOverride->bindTo($lang, 'JLanguage')` returns `null`. The code attempts to directly invoke `$resetOverrideCB()` without checking `is_callable()`, instantly triggering a fatal `TypeError` crash. \#### 2. HikaSerial / Helper: Missing Legacy Joomla 3 Classes * **File:** `administrator/components/com_hikaserial/helpers/helper.php` & `plg_hikashop_serials` * **Stack Trace:** Triggered during the `onHikashopBeforeCheckDB` event. * **Root Cause:** The HikaSerial helper still relies on obsolete Joomla 3 legacy classes that do not exist on Joomla 6.1.2, throwing consecutive fatal errors: * `Class "JURI" not found` * `Class "JControllerLegacy" not found` * `Class "JObject" not found` --- \### Request Please provide an immediate patched ZIP package or hotfix for both HikaShop Business and HikaSerial that safely checks for callables under PHP 8.4 and replaces legacy Joomla 3 calls with native Joomla 6 namespaces. Since our store is offline and our product launch is completely halted, a prompt response and resolution would be greatly appreciated. Thank you. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDcxNC11cmdlbnQtc2l0ZS1kb3duLWNyaXRpY2FsLWZhdGFsLWVycm9ycy13aGVuLXRyeS10by11cGRhdGluZy10by02LTUtMi12ZXJzaW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile") - [ Away](/forum/user/63-nicolas) Less More - Posts: 86290 - Thank you received: 14269 - - 3 months 4 days ago [\#372827](#372827) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[URGENT - SITE DOWN Critical fatal errors when try to updating to 6.5.2 version](/forum/25-install-update/910714-urgent-site-down-critical-fatal-errors-when-try-to-updating-to-6-5-2-version#372827 "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : Google Chrome Versione 150.0.7871.130 (Build ufficiale) (a 64 bit) -- Error-message(debug-mod must be tuned on) -- : Si è verificato un errore. 0 Value of type null is not callable Call Stack # Function Location 1 () JROOT/administrator/components/com_hikashop/helpers/helper.php:4175 2 include_once() JROOT/tmp/install_6a622329dc365/install.hikashop.php:14 3 com_hikashop_install() JROOT/tmp/install_6a622329dc365/install.hikashop.php:1447 4 com_hikashopInstallerScript->update() JROOT/libraries/src/Installer/LegacyInstallerScript.php:159 5 Joomla\CMS\Installer\LegacyInstallerScript->__call() JROOT/libraries/src/Installer/LegacyInstallerScript.php:188 6 Joomla\CMS\Installer\LegacyInstallerScript->callOnScript() JROOT/libraries/src/Installer/LegacyInstallerScript.php:70 7 Joomla\CMS\Installer\LegacyInstallerScript->update() JROOT/libraries/src/Installer/InstallerAdapter.php:1093 8 Joomla\CMS\Installer\InstallerAdapter->triggerManifestScript() JROOT/libraries/src/Installer/InstallerAdapter.php:777 9 Joomla\CMS\Installer\InstallerAdapter->install() JROOT/libraries/src/Installer/Installer.php:688 10 Joomla\CMS\Installer\Installer->install() JROOT/administrator/components/com_installer/src/Model/InstallModel.php:215 11 Joomla\Component\Installer\Administrator\Model\InstallModel->install() JROOT/administrator/components/com_installer/src/Controller/InstallController.php:52 12 Joomla\Component\Installer\Administrator\Controller\InstallController->install() JROOT/libraries/src/MVC/Controller/BaseController.php:730 13 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/libraries/src/Dispatcher/ComponentDispatcher.php:143 14 Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361 15 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:150 16 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:206 17 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:320 18 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:58 19 require_once() JROOT/administrator/index.php:32 Hi Nicolas and the HikaShop Support Team, **URGENT - PRODUCTION SITE IS CURRENTLY OFFLINE AND LAUNCH IS BLOCKED.** Today we were scheduled to launch the commercialization of our product. However, after attempting to update HikaShop Business to version 6.5.2, our production site completely crashed with fatal PHP errors. We hold active paid subscriptions for both HikaShop Business and HikaSerial, yet this update has completely halted our business operation. This is not the first time I have reported similar compatibility breakages after an update. It is deeply frustrating as a paying customer to face a crashed site right before a commercial launch and have to act as a QA tester for legacy code issues. --- ### Environment Details * **Joomla Version:** 6.1.2 * **PHP Version:** 8.4.23 (Ubuntu NTS) * **Web Server:** Apache/2.4.58 (Ubuntu) * **Software:** HikaShop Business 6.5.2 & HikaSerial --- ### Technical Breakdown of the Fatal Errors #### 1. HikaShop Core: `TypeError: 0 Value of type null is not callable` * **File:** `administrator/components/com_hikashop/helpers/helper.php` (lines ~4175 and ~1811) * **Stack Trace:** Triggered during installation via `hikashop_loadTranslationFile()` inside `install.hikashop.php`. * **Root Cause:** Under PHP 8.4, `$resetOverride->bindTo($lang, 'JLanguage')` returns `null`. The code attempts to directly invoke `$resetOverrideCB()` without checking `is_callable()`, instantly triggering a fatal `TypeError` crash. #### 2. HikaSerial / Helper: Missing Legacy Joomla 3 Classes * **File:** `administrator/components/com_hikaserial/helpers/helper.php` & `plg_hikashop_serials` * **Stack Trace:** Triggered during the `onHikashopBeforeCheckDB` event. * **Root Cause:** The HikaSerial helper still relies on obsolete Joomla 3 legacy classes that do not exist on Joomla 6.1.2, throwing consecutive fatal errors: * `Class "JURI" not found` * `Class "JControllerLegacy" not found` * `Class "JObject" not found` --- ### Request Please provide an immediate patched ZIP package or hotfix for both HikaShop Business and HikaSerial that safely checks for callables under PHP 8.4 and replaces legacy Joomla 3 calls with native Joomla 6 namespaces. Since our store is offline and our product launch is completely halted, a prompt response and resolution would be greatly appreciated. Thank you.")* Hello, We are sorry for the disruption. We found the cause and we have a fix. The error comes from the old Joomla class names (like JLanguage, JObject, JPlugin) that several HikaShop add-ons still use. On Joomla 6, when Joomla's own Backward Compatibility plugin is enabled, HikaShop was leaving it to that plugin to provide those names. But that plugin only sets them up later during the page load, while some elements can need them earlier in some cases. So the name was not defined yet at that moment, which is the "Value of type null is not callable" error you saw in helper.php, and the "class not found" errors related to HikaSerial. HikaShop now sets these names up itself, early and in every case, so the update completes and the shop and the add-ons load normally. HikaSerial does not need any change. Download the new install package of HikaShop on our website and install it on yours and it will add the patch and it should all work fine again. We reproduced your exact configuration (Joomla 6, HikaShop 6.5.2, HikaSerial, with the compatibility plugin enabled), confirmed the crash, and confirmed that this fix removes it. It will also be included in the next HikaShop release. The following user(s) said Thank You: [EmanueleP](/forum/user/82692-emanuelep "View EmanueleP's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDcxNC11cmdlbnQtc2l0ZS1kb3duLWNyaXRpY2FsLWZhdGFsLWVycm9ycy13aGVuLXRyeS10by11cGRhdGluZy10by02LTUtMi12ZXJzaW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[EmanueleP](/forum/user/82692-emanuelep "View EmanueleP's Profile")** - [![EmanueleP's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/82692-emanuelep "View EmanueleP's Profile") Topic Author - [ Offline](/forum/user/82692-emanuelep) Less More - Posts: 3 - Thank you received: 0 - - 3 months 3 days ago [\#372844](#372844) by [EmanueleP](/forum/user/82692-emanuelep "View EmanueleP's Profile") Replied by *[EmanueleP](/forum/user/82692-emanuelep "View EmanueleP's Profile")* on topic *[URGENT - SITE DOWN Critical fatal errors when try to updating to 6.5.2 version](/forum/25-install-update/910714-urgent-site-down-critical-fatal-errors-when-try-to-updating-to-6-5-2-version#372844 "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : Google Chrome Versione 150.0.7871.130 (Build ufficiale) (a 64 bit) -- Error-message(debug-mod must be tuned on) -- : Si è verificato un errore. 0 Value of type null is not callable Call Stack # Function Location 1 () JROOT/administrator/components/com_hikashop/helpers/helper.php:4175 2 include_once() JROOT/tmp/install_6a622329dc365/install.hikashop.php:14 3 com_hikashop_install() JROOT/tmp/install_6a622329dc365/install.hikashop.php:1447 4 com_hikashopInstallerScript->update() JROOT/libraries/src/Installer/LegacyInstallerScript.php:159 5 Joomla\CMS\Installer\LegacyInstallerScript->__call() JROOT/libraries/src/Installer/LegacyInstallerScript.php:188 6 Joomla\CMS\Installer\LegacyInstallerScript->callOnScript() JROOT/libraries/src/Installer/LegacyInstallerScript.php:70 7 Joomla\CMS\Installer\LegacyInstallerScript->update() JROOT/libraries/src/Installer/InstallerAdapter.php:1093 8 Joomla\CMS\Installer\InstallerAdapter->triggerManifestScript() JROOT/libraries/src/Installer/InstallerAdapter.php:777 9 Joomla\CMS\Installer\InstallerAdapter->install() JROOT/libraries/src/Installer/Installer.php:688 10 Joomla\CMS\Installer\Installer->install() JROOT/administrator/components/com_installer/src/Model/InstallModel.php:215 11 Joomla\Component\Installer\Administrator\Model\InstallModel->install() JROOT/administrator/components/com_installer/src/Controller/InstallController.php:52 12 Joomla\Component\Installer\Administrator\Controller\InstallController->install() JROOT/libraries/src/MVC/Controller/BaseController.php:730 13 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/libraries/src/Dispatcher/ComponentDispatcher.php:143 14 Joomla\CMS\Dispatcher\ComponentDispatcher->dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361 15 Joomla\CMS\Component\ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:150 16 Joomla\CMS\Application\AdministratorApplication->dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:206 17 Joomla\CMS\Application\AdministratorApplication->doExecute() JROOT/libraries/src/Application/CMSApplication.php:320 18 Joomla\CMS\Application\CMSApplication->execute() JROOT/administrator/includes/app.php:58 19 require_once() JROOT/administrator/index.php:32 Hi Nicolas and the HikaShop Support Team, **URGENT - PRODUCTION SITE IS CURRENTLY OFFLINE AND LAUNCH IS BLOCKED.** Today we were scheduled to launch the commercialization of our product. However, after attempting to update HikaShop Business to version 6.5.2, our production site completely crashed with fatal PHP errors. We hold active paid subscriptions for both HikaShop Business and HikaSerial, yet this update has completely halted our business operation. This is not the first time I have reported similar compatibility breakages after an update. It is deeply frustrating as a paying customer to face a crashed site right before a commercial launch and have to act as a QA tester for legacy code issues. --- ### Environment Details * **Joomla Version:** 6.1.2 * **PHP Version:** 8.4.23 (Ubuntu NTS) * **Web Server:** Apache/2.4.58 (Ubuntu) * **Software:** HikaShop Business 6.5.2 & HikaSerial --- ### Technical Breakdown of the Fatal Errors #### 1. HikaShop Core: `TypeError: 0 Value of type null is not callable` * **File:** `administrator/components/com_hikashop/helpers/helper.php` (lines ~4175 and ~1811) * **Stack Trace:** Triggered during installation via `hikashop_loadTranslationFile()` inside `install.hikashop.php`. * **Root Cause:** Under PHP 8.4, `$resetOverride->bindTo($lang, 'JLanguage')` returns `null`. The code attempts to directly invoke `$resetOverrideCB()` without checking `is_callable()`, instantly triggering a fatal `TypeError` crash. #### 2. HikaSerial / Helper: Missing Legacy Joomla 3 Classes * **File:** `administrator/components/com_hikaserial/helpers/helper.php` & `plg_hikashop_serials` * **Stack Trace:** Triggered during the `onHikashopBeforeCheckDB` event. * **Root Cause:** The HikaSerial helper still relies on obsolete Joomla 3 legacy classes that do not exist on Joomla 6.1.2, throwing consecutive fatal errors: * `Class "JURI" not found` * `Class "JControllerLegacy" not found` * `Class "JObject" not found` --- ### Request Please provide an immediate patched ZIP package or hotfix for both HikaShop Business and HikaSerial that safely checks for callables under PHP 8.4 and replaces legacy Joomla 3 calls with native Joomla 6 namespaces. Since our store is offline and our product launch is completely halted, a prompt response and resolution would be greatly appreciated. Thank you.")* Hi Nicolas and the HikaShop Support Team, Thank you for the quick investigation and for providing the fix so promptly! I’ve downloaded and installed the updated package, and I can confirm that the installation completed smoothly without any errors. The site is back up and running normally. I really appreciate your fast response and hard work in resolving this issue so quickly. Best regards, Emanuele Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI1LWluc3RhbGwtdXBkYXRlLzkxMDcxNC11cmdlbnQtc2l0ZS1kb3duLWNyaXRpY2FsLWZhdGFsLWVycm9ycy13aGVuLXRyeS10by11cGRhdGluZy10by02LTUtMi12ZXJzaW9uP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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