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#  [Install &amp; Update](/forum/25-install-update "View Category 'Install &amp; Update'")  6313 topics

| Having an installation or update issue? You will probably find some help here. |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/25-install-update/910798-visibility-of-published-default-icons-in-product-variants) | [Visibility of “Published / Default” icons in product variants](/forum/25-install-update/910798-visibility-of-published-default-icons-in-product-variants "-- HikaShop version -- : 6.6.0  Hi Nicolas.  After updating HikaShop, we have noticed that in the product variants list, the icons indicating whether a variant is Published and/or set as Default are now barely visible.  I have attached a screenshot. As you can see, especially in the “Published” column, the white icons on the light grey background have very little contrast. Previously, these statuses were much easier to identify at a glance.  Are you aware of this change or of any styling issue related to the latest HikaShop versions?  If so, is a fix planned? In the meantime, is there any backend CSS we can safely modify to make these icons more visible without causing issues with future updates?  We are currently using HikaShop 6.6.0.  Thank you.  Best regards, José Ángel Hermanos Galiano")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910798-visibility-of-published-default-icons-in-product-variants#373296 "Hello,  That build does contain the fix, but the fix is only in a CSS file, which is installed in the media folder of Joomla, separately from the rest of HikaShop. And the problem you reported came from a change in a PHP file, so seeing it appear after the update doesn't tell us that the CSS file was updated too. Two checks:  1. In the Configuration menu of HikaShop, Display tab, click on the pencil next to the &quot;Back-end CSS File&quot; setting. First, make sure it is set to &quot;default&quot;. Also, the edit button displays the file as it is on your server. Search for the text span.icon-publish in it. If it is not there, add these two rules at the end and save:  2. If the text is there, open   www.yourwebsite.com/media/com&#95;hikashop/css/backend&#95;default.css  in your browser, with your own domain, and search for it again. If you don't find it there, a cache in front of your website, a CDN like Cloudflare for example, is serving the old file, and emptying its cache will solve it.  If neither of the two explains it, we'll need a backend access to your website to look at it directly. You can send it to us with our contact form,   www.hikashop.com/support/contact-us.html , along with a link to this thread.") 1 month 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:212 | [Last Post](/forum/25-install-update/910798-visibility-of-published-default-icons-in-product-variants#373296 "Hello,  That build does contain the fix, but the fix is only in a CSS file, which is installed in the media folder of Joomla, separately from the rest of HikaShop. And the problem you reported came from a change in a PHP file, so seeing it appear after the update doesn't tell us that the CSS file was updated too. Two checks:  1. In the Configuration menu of HikaShop, Display tab, click on the pencil next to the &quot;Back-end CSS File&quot; setting. First, make sure it is set to &quot;default&quot;. Also, the edit button displays the file as it is on your server. Search for the text span.icon-publish in it. If it is not there, add these two rules at the end and save:  2. If the text is there, open   www.yourwebsite.com/media/com&#95;hikashop/css/backend&#95;default.css  in your browser, with your own domain, and search for it again. If you don't find it there, a cache in front of your website, a CDN like Cloudflare for example, is serving the old file, and emptying its cache will solve it.  If neither of the two explains it, we'll need a backend access to your website to look at it directly. You can send it to us with our contact form,   www.hikashop.com/support/contact-us.html , along with a link to this thread.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 month 3 weeks ago |
| [](/forum/25-install-update/910790-no-admission-to-documentation) | [No admission to Documentation](/forum/25-install-update/910790-no-admission-to-documentation "-- HikaShop version -- : 6.6 -- Joomla version -- : 5.4.8 -- PHP version -- : 8.3 -- Error-message(debug-mod must be tuned on) -- : This content is blocked. Contact the site owner to fix the issue.  Hi, I have developed an issue with Actions - change status, sending emails to customers when the 'send a notification email' box is NOT ticked??  EDIT: it has also stretched the Explorer Menu?  I also found another issue when getting info for this issue, I seem to be blocked from viewing, Documentation and update/about I use Chrome and have also tried Firefox with the same result? see attached ?")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 3 weeks ago, by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")       [Last Post](/forum/25-install-update/910790-no-admission-to-documentation#373279 "fixed thank you") 1 month 3 weeks ago     by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") | Replies:8  Views:362 | [Last Post](/forum/25-install-update/910790-no-admission-to-documentation#373279 "fixed thank you") by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile")      1 month 3 weeks ago |
| [](/forum/25-install-update/910785-importing-a-category-tree-when-several-categories-share-the-same-name) | [Importing a category tree when several categories share the same name](/forum/25-install-update/910785-importing-a-category-tree-when-several-categories-share-the-same-name "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6;1.3 -- PHP version -- : 8.3  Hi We use HikaShop on Joomla (FaLang: ru, en, ua, ge). Our catalog is a tree where leaf categories often have the same display name under different parents. Example:  Judaica → Hamsa Christianity → Hamsa (later) Brand A → Hand cream / Brand B → Hand cream The names on the storefront must stay identical. Renaming leaves (“Hamsa Judaica”, “Hand cream 1”) is not acceptable.  What we tried  Product import (Products → Import) with parent&#95;category + categories, and “Create automatically missing categories” enabled. HikaShop looks up categories by name and takes the first match. The second “Hamsa” is not created; products from both branches land in one category. parent&#95;category does not disambiguate an existing category.  Putting only the leaf name in categories (as in a HikaShop product export) — same result.  Docs say the categories column can be IDs or namekeys. That works for assigning products, but only after the two “Hamsa” categories already exist. Product import does not seem able to create two categories with the same category&#95;name and different namekeys.  Nicolas wrote on the forum that aliases cannot be used for this, and that category IDs should be used instead.  Question  What is the supported way to create and update such a tree automatically (CSV, mass action, or another built-in tool), so that:  display names may repeat; each category has a stable unique key (namekey or ID); later product imports can attach products by that key, not by name? Is there a category-only import (not the product importer) that accepts category&#95;name + category&#95;namekey + parent? Or can product import create a missing category by namekey while keeping a separate display name?  We would rather not maintain a custom PHP script or import #&#95;&#95;hikashop&#95;category by hand. If the product CSV cannot do this, please confirm that, and tell us the official workflow you recommend.  Thank you")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 3 weeks ago, by [designer71](/forum/user/39268-designer71 "View designer71's Profile")       [Last Post](/forum/25-install-update/910785-importing-a-category-tree-when-several-categories-share-the-same-name#373233 "Perfect! thank you!") 1 month 3 weeks ago     by [designer71](/forum/user/39268-designer71 "View designer71's Profile") | Replies:7  Views:328 | [Last Post](/forum/25-install-update/910785-importing-a-category-tree-when-several-categories-share-the-same-name#373233 "Perfect! thank you!") by [designer71](/forum/user/39268-designer71 "View designer71's Profile")      1 month 3 weeks ago |
| [](/forum/25-install-update/910784-product-import-unexpectedly-changes-tax-category) | [Product import unexpectedly changes tax category](/forum/25-install-update/910784-product-import-unexpectedly-changes-tax-category "Hi,  I have noticed an issue when updating existing products through HikaShop import.  The import itself works correctly and updates the product information as expected. However, after importing, the product's Tax category is automatically changed.  Before the import, the product has:  Tax category: Impuestos España  After the import, it changes automatically to:  Tax category: Electronic goods &amp; services  I am not intentionally modifying the tax category during the import.  Could you please tell me:  What CSV field/column controls the product tax category during an import? If that column is not included in the CSV, should HikaShop preserve the existing tax category? Could HikaShop be assigning a default tax category during the import? Is there any configuration or import behaviour that could explain why Electronic goods &amp; services is being assigned automatically?  The product already exists in HikaShop; I am using the import mainly to update its content, not to create a new product.  I can provide the CSV headers and an example imported row if necessary.  I have attached screenshots showing the tax category before and after the import.  Thanks.")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 1 month 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910784-product-import-unexpectedly-changes-tax-category#373197 "Hi,  Thank you for the clear report, you found a bug and I could reproduce it here.  To answer your questions in order:  - The column is product&#95;tax&#95;id, and it takes either the identifier of a tax category or its name. - Yes, when that column is not in your file, an update should leave the tax category of the product alone. - It does not, and that is the bug: the tax category HikaShop gives to a product being created was also applied to the products being updated. The one it picks is the last of your tax categories in the ordering of Configuration &gt; Taxes, which is why &quot;Electronic goods &amp; services&quot; is the one you see. - So there is no setting behind it, nothing on your side to correct.  It is fixed on our end and the fix has been added on our end. Download the install package of HikaShop on our website and install it on yours in order to get it.  Without the patch, adding a product&#95;tax&#95;id column to your file with the value you want, for example:  keeps each product on its own tax category through the import. If all the products of the file share the same one, that is a single value repeated on every row.") 1 month 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:193 | [Last Post](/forum/25-install-update/910784-product-import-unexpectedly-changes-tax-category#373197 "Hi,  Thank you for the clear report, you found a bug and I could reproduce it here.  To answer your questions in order:  - The column is product&#95;tax&#95;id, and it takes either the identifier of a tax category or its name. - Yes, when that column is not in your file, an update should leave the tax category of the product alone. - It does not, and that is the bug: the tax category HikaShop gives to a product being created was also applied to the products being updated. The one it picks is the last of your tax categories in the ordering of Configuration &gt; Taxes, which is why &quot;Electronic goods &amp; services&quot; is the one you see. - So there is no setting behind it, nothing on your side to correct.  It is fixed on our end and the fix has been added on our end. Download the install package of HikaShop on our website and install it on yours in order to get it.  Without the patch, adding a product&#95;tax&#95;id column to your file with the value you want, for example:  keeps each product on its own tax category through the import. If all the products of the file share the same one, that is a single value repeated on every row.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 month 3 weeks ago |
| [](/forum/25-install-update/910782-exclude-payment-methode-depending-on-product-or-category) | [Exclude payment methode depending on product or category](/forum/25-install-update/910782-exclude-payment-methode-depending-on-product-or-category "-- HikaShop version -- : 6.5.2 -- Joomla version -- : ‎6.1.3 -- PHP version -- : 8.3.x  Hi,  Is is possible to exclude a payment option if a certain product (or a product from a certain category) is selected in the cart? I want to hide a payment option when a large product is selected so payment only can be done via bank transfer.  Hope you have a trick.  Thanks")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 months 54 minutes ago, by [Rixters](/forum/user/28762-rixters "View Rixters's Profile")       [Last Post](/forum/25-install-update/910782-exclude-payment-methode-depending-on-product-or-category#373180 "Thanks for the help! I'll see if I can create a plugin for that.") 1 month 4 weeks ago     by [Rixters](/forum/user/28762-rixters "View Rixters's Profile") | Replies:2  Views:244 | [Last Post](/forum/25-install-update/910782-exclude-payment-methode-depending-on-product-or-category#373180 "Thanks for the help! I'll see if I can create a plugin for that.") by [Rixters](/forum/user/28762-rixters "View Rixters's Profile")      1 month 4 weeks ago |
| [](/forum/25-install-update/910781-mollie-plugin) | [mollie plugin](/forum/25-install-update/910781-mollie-plugin "-- url of the page with the problem -- :   www.ubuntushop.biz  -- HikaShop version -- : 6.5.2 -- Joomla version -- : 5.4 -- PHP version -- : 8.4 -- Error-message(debug-mod must be tuned on) -- : mollie plugin does not work anymore. Logs: 2026-08-28T06:20:10+0000&#93; Unable to connect to Mollie. Maximum number of retries (5) reached. 08.28.26 06:21:16 - mollie  &#91;2026-08-28T06:21:16+0000&#93; Unable to connect to Mollie. Maximum number of retries (5) reached. 08.28.26 06:23:48 - mollie  &#91;2026-08-28T06:23:48+0000&#93; Unable to connect to Mollie. Maximum number of retries (5) reached. 08.28.26 06:34:06 - mollie  &#91;2026-08-28T06:34:06+0000&#93; Unable to connect to Mollie. Maximum number of retries (5) reached. 08.28.26 06:43:19 - mollie  &#91;2026-08-28T06:43:19+0000&#93; Unable to connect to Mollie. Maximum number of retries (5) reached.  mollie plugin does not work anymore; 2026-08-28T06:20:10+0000&#93; Unable to connect to Mollie. Maximum number of retries (5) reached. 08.28.26 06:21:16 - mollie  &#91;2026-08-28T06:21:16+0000&#93; Unable to connect to Mollie. Maximum number of retries (5) reached. 08.28.26 06:23:48 - mollie  &#91;2026-08-28T06:23:48+0000&#93; Unable to connect to Mollie. Maximum number of retries (5) reached. 08.28.26 06:34:06 - mollie  &#91;2026-08-28T06:34:06+0000&#93; Unable to connect to Mollie. Maximum number of retries (5) reached. 08.28.26 06:43:19 - mollie  &#91;2026-08-28T06:43:19+0000&#93; Unable to connect to Mollie. Maximum number of retries (5) reached.  debug: Deprecated: Mollie&#92;Api&#92;Endpoints&#92;SettlementCaptureEndpoint::pageForId(): Implicitly marking parameter $from as nullable is deprecated, the explicit nullable type must be used instead in /var/www/ubuntushopbiz/plugins/hikashoppayment/mollie/mollie-api/src/Endpoints/SettlementCaptureEndpoint.php on line 39  Deprecated: Mollie&#92;Api&#92;Endpoints&#92;SettlementCaptureEndpoint::pageForId(): Implicitly marking parameter $limit as nullable is deprecated, the explicit nullable type must be used instead in /var/www/ubuntushopbiz/plugins/hikashoppayment/mollie/mollie-api/src/Endpoints/SettlementCaptureEndpoint.php on line 39  Deprecated: Mollie&#92;Api&#92;Endpoints&#92;SettlementChargebackEndpoint::pageForId(): Implicitly marking parameter $from as nullable is deprecated, the explicit nullable type must be used instead in /var/www/ubuntushopbiz/plugins/hikashoppayment/mollie/mollie-api/src/Endpoints/SettlementChargebackEndpoint.php on line 42  Deprecated: Mollie&#92;Api&#92;Endpoints&#92;SettlementChargebackEndpoint::pageForId(): Implicitly marking parameter $limit as nullable is deprecated, the explicit nullable type must be used instead in /var/www/ubuntushopbiz/plugins/hikashoppayment/mollie/mollie-api/src/Endpoints/SettlementChargebackEndpoint.php on line 42  Deprecated: Mollie&#92;Api&#92;Endpoints&#92;SettlementRefundEndpoint::pageForId(): Implicitly marking parameter $from as nullable is deprecated, the explicit nullable type must be used instead in /var/www/ubuntushopbiz/plugins/hikashoppayment/mollie/mollie-api/src/Endpoints/SettlementRefundEndpoint.php on line 42  Deprecated: Mollie&#92;Api&#92;Endpoints&#92;SettlementRefundEndpoint::pageForId(): Implicitly marking parameter $limit as nullable is deprecated, the explicit nullable type must be used instead in /var/www/ubuntushopbiz/plugins/hikashoppayment/mollie/mollie-api/src/Endpoints/SettlementRefundEndpoint.php on line 42")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 months 3 hours ago, by [duportail](/forum/user/82788-duportail "View duportail's Profile")       [Last Post](/forum/25-install-update/910781-mollie-plugin#373178 "ok, i have restarted my server and mollie is working again. Maybe there was an ip range blocked.") 1 month 4 weeks ago     by [duportail](/forum/user/82788-duportail "View duportail's Profile") | Replies:4  Views:272 | [Last Post](/forum/25-install-update/910781-mollie-plugin#373178 "ok, i have restarted my server and mollie is working again. Maybe there was an ip range blocked.") by [duportail](/forum/user/82788-duportail "View duportail's Profile")      1 month 4 weeks ago |
| [](/forum/25-install-update/910778-make-en-au-the-default-language) | [Make en-AU the default language](/forum/25-install-update/910778-make-en-au-the-default-language "-- HikaShop version -- : 6.5.2 &#91;2608261812&#93; -- Joomla version -- : 6.1.3 -- PHP version -- : 8.4.24  I have the following language situation  Joomla en-AU = enabled Joomla en-AU = default Joomla en-GB = disabled  HikaShop en-AU = available HikaShop en-GB = available  How do I force HikaShop to adopt en-AU as the default language and potentially disable en-GB?  I've been chasing language file updates and its doing my head in as both languages are available with HikaShop and some parts of the HikaShop Component are en-GB and others en-AU and emails sent are using one or the other in no particular order.  OK I can edit both Overrides, as a workaround .... but it would be just great to customise one language file and not two  Hoping I'm missing something simple")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 months 1 day ago, by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile")       [Last Post](/forum/25-install-update/910778-make-en-au-the-default-language#373175 "Hi,  Thank you for your feedback on this. We're going to improve the mechanism with language files updates with HikaShop 6.6.0 that we plan on releasing in September.") 1 month 4 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:220 | [Last Post](/forum/25-install-update/910778-make-en-au-the-default-language#373175 "Hi,  Thank you for your feedback on this. We're going to improve the mechanism with language files updates with HikaShop 6.6.0 that we plan on releasing in September.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      1 month 4 weeks ago |
| [](/forum/25-install-update/910776-need-help-to-setup-eu-taxes-with-rest-of-the-world-taxes) | [Need help to setup EU taxes with rest of the world taxes.](/forum/25-install-update/910776-need-help-to-setup-eu-taxes-with-rest-of-the-world-taxes "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.3  I've set up the EU tax rules and they're all working correctly. I've also enabled floating taxes so prices stay consistent across the EU.  The problem is that when someone orders from outside the EU, they're still charged the full (tax-inclusive) price. It should instead be the price without tax, since these customers pay import taxes/VAT in their own country.  I created a tax zone containing all continents except Europe, plus the UK, but I'm not sure this is the right approach.  What is the best way to set this up in HikaShop so that non-EU orders are automatically charged the tax-exclusive price?  Thanks!")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 months 2 days ago, by [Rixters](/forum/user/28762-rixters "View Rixters's Profile")       [Last Post](/forum/25-install-update/910776-need-help-to-setup-eu-taxes-with-rest-of-the-world-taxes#373155 "Hi,  The right approach is to have two prices in the product: The price for the EU and the price for the rest of the world. You can use the &quot;zone&quot; setting of the prices to restrict them to the correct zone. That way, when the customer is in the EU, they will get one price and the tax will be removed from it based on the customer type, its country, etc. And when the customer is not in the EU, they will get the other price. And with no tax rule configured for countries outside the EU, no tax will apply.") 2 months 2 days ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:211 | [Last Post](/forum/25-install-update/910776-need-help-to-setup-eu-taxes-with-rest-of-the-world-taxes#373155 "Hi,  The right approach is to have two prices in the product: The price for the EU and the price for the rest of the world. You can use the &quot;zone&quot; setting of the prices to restrict them to the correct zone. That way, when the customer is in the EU, they will get one price and the tax will be removed from it based on the customer type, its country, etc. And when the customer is not in the EU, they will get the other price. And with no tax rule configured for countries outside the EU, no tax will apply.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      2 months 2 days ago |
| [](/forum/25-install-update/910554-export-customer-details-to-austpost-business) | [Export Customer Details to AustPost Business](/forum/25-install-update/910554-export-customer-details-to-austpost-business "-- HikaShop version -- : 6.5.0 &#91;2605281459&#93; -- Joomla version -- : 6.1.1 -- PHP version -- : 8.4.21  We are using the Australia Post eDeliver Shipping Plugin to calculate postage rates between our dispatch point postcode and that of our customer Works brilliantly.  We run an AustPost Business account and have a specified format and barcoding as provided by them to expedite postage at a discount to standard rates.  Obviously this platform isn't going to be a &quot;partner&quot; any time soon as below   auspost.com.au/business/ecommerce/integrate-your-shipping  What is required to go on the label is Name, Full Postal Address, Phone and Email and from that a label including a barcode to match that gets printed on our compatible printer  Seeking to discover if there is a way for the customer details to be able to be automatically exported (CSV) via email when an order is placed so we can place/import that into the AustPost portal to print the barcode on our compatible printer.  Maybe someone here has already achieved the same or has a solution/workaround to it's not all manual, as we are at present?  Thanks")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 months 4 weeks ago, by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile")       [Last Post](/forum/25-install-update/910554-export-customer-details-to-austpost-business#373007 "Thanks Nicolas.  I was becoming paranoid thinking I'd stuffed up and missed something blindingly obvious.") 2 months 3 weeks ago     by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") | Replies:13  Views:452 | [Last Post](/forum/25-install-update/910554-export-customer-details-to-austpost-business#373007 "Thanks Nicolas.  I was becoming paranoid thinking I'd stuffed up and missed something blindingly obvious.") by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile")      2 months 3 weeks ago |
| [](/forum/25-install-update/910616-i-am-encountering-an-error-when-trying-to-install-hikashop) | [I am encountering an error when trying to install HikaShop](/forum/25-install-update/910616-i-am-encountering-an-error-when-trying-to-install-hikashop "-- HikaShop version -- : 6.5.0 -- Joomla version -- : 6.1.1 -- PHP version -- : 8.3  Hello HikaShop support,  I am encountering an error when trying to install HikaShop for the first time on a Joomla website. This is a fresh installation with no previous HikaShop data present.  Error messages shown after installation attempt: 1. Warning: Table 'ID470049&#95;DemoAllUnited.r1e6l&#95;hikashop&#95;config' doesn't exist 2. Error: Error installing component  Could you please advise what might be causing this and what the recommended steps are to resolve it?  Thank you in advance.  Kind regards, Lumiga")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 months 5 days ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")       [Last Post](/forum/25-install-update/910616-i-am-encountering-an-error-when-trying-to-install-hikashop#372940 "Hello,  Your test isolates it perfectly, and we have reproduced it here. It is a bug on our side, and it has nothing to do with the database, the host or ModSecurity. Thank you for the very detailed tests, they are what allowed us to find it.  The trigger is a leftover com&#95;hikashop folder on the site. Joomla decides between a fresh install and an update by looking at the folders, not at the database: in ComponentAdapter::checkExtensionInFilesystem(), if components/com&#95;hikashop, administrator/components/com&#95;hikashop or api/components/com&#95;hikashop already exists, and the extension provides an update() method in its install script, which HikaShop does, Joomla routes the installation as an update. And for the &quot;update&quot; route, InstallerAdapter::parseQueries() does not run the SQL file declared in the manifest, which is the file that creates the tables of HikaShop. So no table is created, HikaShop then queries its configuration table, the query fails, and Joomla aborts with the two messages you get.  That is why a really fresh Joomla works and a restored one does not: the restore brings back the folders of HikaShop while the tables are gone, and deleting the rows of the extensions table does not remove those folders.  So to answer your questions: - What decides fresh install versus update: the presence of the component folder on disk, decided by Joomla before our install script even runs, not anything of ours in the database. - What the Akeeba restore changes: nothing it does wrong. It simply puts the files back, and the empty database then no longer matches them. - A debug switch: not needed here, the fix removes the problem.  We fixed it: HikaShop now creates its missing tables itself in that situation, instead of stopping. We reproduced your exact case on a Joomla 6.1 site with the com&#95;hikashop folders present and no HikaShop table, and the installation now goes through.  So you can download the install package on our website and install it on yours and then the problem should not happen.  Alternatively, delete the com&#95;hikashop folders before installing: components/com&#95;hikashop, administrator/components/com&#95;hikashop, api/components/com&#95;hikashop, and media/com&#95;hikashop, then install the package again. That works with the version you already have.") 2 months 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:11  Views:435 | [Last Post](/forum/25-install-update/910616-i-am-encountering-an-error-when-trying-to-install-hikashop#372940 "Hello,  Your test isolates it perfectly, and we have reproduced it here. It is a bug on our side, and it has nothing to do with the database, the host or ModSecurity. Thank you for the very detailed tests, they are what allowed us to find it.  The trigger is a leftover com&#95;hikashop folder on the site. Joomla decides between a fresh install and an update by looking at the folders, not at the database: in ComponentAdapter::checkExtensionInFilesystem(), if components/com&#95;hikashop, administrator/components/com&#95;hikashop or api/components/com&#95;hikashop already exists, and the extension provides an update() method in its install script, which HikaShop does, Joomla routes the installation as an update. And for the &quot;update&quot; route, InstallerAdapter::parseQueries() does not run the SQL file declared in the manifest, which is the file that creates the tables of HikaShop. So no table is created, HikaShop then queries its configuration table, the query fails, and Joomla aborts with the two messages you get.  That is why a really fresh Joomla works and a restored one does not: the restore brings back the folders of HikaShop while the tables are gone, and deleting the rows of the extensions table does not remove those folders.  So to answer your questions: - What decides fresh install versus update: the presence of the component folder on disk, decided by Joomla before our install script even runs, not anything of ours in the database. - What the Akeeba restore changes: nothing it does wrong. It simply puts the files back, and the empty database then no longer matches them. - A debug switch: not needed here, the fix removes the problem.  We fixed it: HikaShop now creates its missing tables itself in that situation, instead of stopping. We reproduced your exact case on a Joomla 6.1 site with the com&#95;hikashop folders present and no HikaShop table, and the installation now goes through.  So you can download the install package on our website and install it on yours and then the problem should not happen.  Alternatively, delete the com&#95;hikashop folders before installing: components/com&#95;hikashop, administrator/components/com&#95;hikashop, api/components/com&#95;hikashop, and media/com&#95;hikashop, then install the package again. That works with the version you already have.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      2 months 3 weeks ago |
| [](/forum/25-install-update/910614-error-on-update-to-6-5) | [Error on update to 6.5](/forum/25-install-update/910614-error-on-update-to-6-5 "-- HikaShop version -- : 6.5 -- Joomla version -- : 6.1.1 -- PHP version -- : 8.3 -- Error-message(debug-mod must be tuned on) -- : Error: Cannot redeclare com&#95;install() (previously declared in /home/heleyupu/public&#95;html/tmp/hika/install.hikashop.php:27) Symfony&#92;Component&#92;ErrorHandler&#92;Error&#92; FatalError Show exception properties in /home/heleyupu/public&#95;html/administrator/components/com&#95;payzen/script.install.php (line 40) }}// Joomla 1.5.if (function&#95;exists('com&#95;install')) { function com&#95;install() { $installClass = new com&#95;payzenInstallerScript(); $installClass-&gt;install(); }}  hello i have a problem on update to 6.5 i have this error  thanks for any help")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 4 months 6 days ago, by [c-line](/forum/user/30778-c-line "View c-line's Profile")       [Last Post](/forum/25-install-update/910614-error-on-update-to-6-5#372924 "Hi,  A new version of PayZen component has been released, it fixes the problem reported on this thread, and other compatibility issues with Joomla 6.x. The new version can be downloaded on the following link:   github.com/lyra/plugin-hikashop/releases...p&#95;2.x-6.x&#95;v2.2.0.zip .  Best regards.") 2 months 3 weeks ago     by [pole.cms.lyra](/forum/user/84418-pole-cms-lyra "View pole.cms.lyra's Profile") | Replies:3  Views:270 | [Last Post](/forum/25-install-update/910614-error-on-update-to-6-5#372924 "Hi,  A new version of PayZen component has been released, it fixes the problem reported on this thread, and other compatibility issues with Joomla 6.x. The new version can be downloaded on the following link:   github.com/lyra/plugin-hikashop/releases...p&#95;2.x-6.x&#95;v2.2.0.zip .  Best regards.") by [pole.cms.lyra](/forum/user/84418-pole-cms-lyra "View pole.cms.lyra's Profile")      2 months 3 weeks ago |
| [](/forum/25-install-update/910733-guest-purchase-is-invalid) | [Guest Purchase - Is invalid](/forum/25-install-update/910733-guest-purchase-is-invalid "-- url of the page with the problem -- :   community.advancn.org  -- HikaShop version -- : 6.5.2 -- Joomla version -- : 5.4.7 -- PHP version -- : 8.4.23 -- Error-message(debug-mod must be tuned on) -- : Invalid Token  Hello. When I attempt to make a purchase as a Guest the system states &quot;Invalid Token&quot;")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 months 3 weeks ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile")       [Last Post](/forum/25-install-update/910733-guest-purchase-is-invalid#372919 "Hello,  Your shop pages are served from the LiteSpeed cache. I loaded community.advancn.org/estore twice, from two different sessions, and both times the answer came with the header &quot;x-litespeed-cache: hit&quot;, without any session cookie, and with exactly the same security token in the page (csrf.token 870646592487c9cbc27f8e4769348d76). So each guest sends a token which belongs to another visitor's old session and HikaShop refuses it with &quot;Invalid Token&quot;. Logged in users don't have the problem because their pages are not taken from the cache.  Please exclude the HikaShop pages from that cache and purge it. If you use the LiteSpeed Cache plugin for Joomla, add com&#95;hikashop and the cart, checkout and shop menu items to its exclusion list. If the cache is activated on the server with the .htaccess file instead, this kind of rule will do it :  Please also check that the &quot;System - Page Cache&quot; plugin of Joomla is disabled and that the cache is turned off in the global configuration of Joomla, as they create the same problem.") 2 months 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:240 | [Last Post](/forum/25-install-update/910733-guest-purchase-is-invalid#372919 "Hello,  Your shop pages are served from the LiteSpeed cache. I loaded community.advancn.org/estore twice, from two different sessions, and both times the answer came with the header &quot;x-litespeed-cache: hit&quot;, without any session cookie, and with exactly the same security token in the page (csrf.token 870646592487c9cbc27f8e4769348d76). So each guest sends a token which belongs to another visitor's old session and HikaShop refuses it with &quot;Invalid Token&quot;. Logged in users don't have the problem because their pages are not taken from the cache.  Please exclude the HikaShop pages from that cache and purge it. If you use the LiteSpeed Cache plugin for Joomla, add com&#95;hikashop and the cart, checkout and shop menu items to its exclusion list. If the cache is activated on the server with the .htaccess file instead, this kind of rule will do it :  Please also check that the &quot;System - Page Cache&quot; plugin of Joomla is disabled and that the cache is turned off in the global configuration of Joomla, as they create the same problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      2 months 3 weeks ago |
| [](/forum/25-install-update/910729-update-from-6-5-0-to-6-5-2-language-file-nog-working-any-more) | [Update from 6.5.0 to 6.5.2 language file nog working any more](/forum/25-install-update/910729-update-from-6-5-0-to-6-5-2-language-file-nog-working-any-more "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.3  Hi Support,  After updating HikaShop from 6.5.0 to 6.5.2, the translations are no longer loading anywhere in the back-end. Instead of the normal texts we now see the raw language keys everywhere (for example SHOW&#95;FOOTER, IMAGE&#95;POPUP&#95;MODE, USE&#95;CHOSEN, and even the update notice itself shows as UPDATE&#95;LANGUAGE / LOAD&#95;LATEST&#95;LANGUAGE). A screenshot is attached.  The important point: the Dutch language file is definitely present and installed. We have verified this:  - In HikaShop &gt; System &gt; Configuration &gt; Languages, Dutch (nl-NL) is listed as installed. When we open it with the Edit icon, the full list of translated strings is shown, so the file exists and is filled. - Via FTP the file nl-NL.com&#95;hikashop.ini is present and not empty, in both /language/nl-NL/ and /administrator/language/nl-NL/. - The files and folders have the correct read permissions.  What we have already tried, without any result: - Reinstalled the HikaShop 6.5.2 package over the existing installation. - Clicked &quot;Load latest from server&quot; for the Dutch language and saved. - Cleared the Joomla cache.  So the nl-NL file is present, but HikaShop keeps showing the untranslated keys after the update. Could you tell us what can cause the language file not to be loaded, and how to solve it?  Kind regards, Lumiga")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 months 4 weeks ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")       [Last Post](/forum/25-install-update/910729-update-from-6-5-0-to-6-5-2-language-file-nog-working-any-more#372915 "Hi,  The update only update the en language file, and it does it automatically on the server side, so a modSecurity should have no influence over it. Other languages are not included and need to be updated manually via the &quot;Load latest version from our server&quot; button of the language file edit screen. This manually process goes through the browser, and thus ModSecurity can block it. But blocking it shouldn't result in the file already there being deleted. So, in short, I'm still not clear on how this could have happened.") 2 months 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:301 | [Last Post](/forum/25-install-update/910729-update-from-6-5-0-to-6-5-2-language-file-nog-working-any-more#372915 "Hi,  The update only update the en language file, and it does it automatically on the server side, so a modSecurity should have no influence over it. Other languages are not included and need to be updated manually via the &quot;Load latest version from our server&quot; button of the language file edit screen. This manually process goes through the browser, and thus ModSecurity can block it. But blocking it shouldn't result in the file already there being deleted. So, in short, I'm still not clear on how this could have happened.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      2 months 3 weeks ago |
| [](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment) | [Order fails after hikaserial-order with paypal-payment](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment "-- HikaShop version -- : HikaShop Business 6.5.1 &#91;2607200830&#93;, HikaSubscription: 6.1.0 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : FF 152.0.9 -- Error-message(debug-mod must be tuned on) -- : 0 Call to a member function getType() on null  My Customers get redirected after sucessful paypal-payment to error page:  Please help.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 3 months 1 week ago, by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile")       [Last Post](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372901 "Hello, thanks for pointing that out. That’s very odd. I’ve now downloaded and installed it again! It seems to be working now. Thanks!") 2 months 4 weeks ago     by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile") | Replies:14  Views:333 | [Last Post](/forum/25-install-update/910690-order-fails-after-hikaserial-order-with-paypal-payment#372901 "Hello, thanks for pointing that out. That’s very odd. I’ve now downloaded and installed it again! It seems to be working now. Thanks!") by [P.M.](/forum/user/78358-p-m "View P.M.'s Profile")      2 months 4 weeks ago |
| [](/forum/25-install-update/910728-links-to-old-versions-of-hikashop) | [Links to old versions of HikaShop](/forum/25-install-update/910728-links-to-old-versions-of-hikashop "Hello dear community,  I need to test backward compatibilty with older versions of HikaShop, but I could not find any link on hikashop.com. Do you know if there a link to download them?  Best regards")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 2 months 4 weeks ago, by [pole.cms.lyra](/forum/user/84418-pole-cms-lyra "View pole.cms.lyra's Profile")       [Last Post](/forum/25-install-update/910728-links-to-old-versions-of-hikashop#372894 "Hi,  We do not provide access to old versions of HikaShop publicly. If you need a specific version, you can request access to it via our contact form:   www.hikashop.com/support/contact-us.html  We'll give you a temporary download link for it.") 2 months 4 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:198 | [Last Post](/forum/25-install-update/910728-links-to-old-versions-of-hikashop#372894 "Hi,  We do not provide access to old versions of HikaShop publicly. If you need a specific version, you can request access to it via our contact form:   www.hikashop.com/support/contact-us.html  We'll give you a temporary download link for it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      2 months 4 weeks ago |
| [](/forum/25-install-update/910670-je-ne-sais-pas-comment-on-met-a-jour) | [JE NE SAIS PAS COMMENT ON MET A JOUR](/forum/25-install-update/910670-je-ne-sais-pas-comment-on-met-a-jour "-- url of the page with the problem -- :   www.audedor.be/site/index.php/impression...asse-personnalisable  -- HikaShop version -- : 5.3.3 -- Joomla version -- : 6.0  Bonjour je ne sais pas comment on met a jour sans tout changer merci  autre problème j'aimerais pouvoir mettre que le client par le site puisse m'envoyer image ou texte a mettre sur leur t&#95;shirt merci d'avance")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 3 months 2 weeks ago, by [Régine](/forum/user/40407-regine "View Régine's Profile")       [Last Post](/forum/25-install-update/910670-je-ne-sais-pas-comment-on-met-a-jour#372881 "J'ai reussi merciiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii") 3 months 44 minutes ago     by [Régine](/forum/user/40407-regine "View Régine's Profile") | Replies:9  Views:241 | [Last Post](/forum/25-install-update/910670-je-ne-sais-pas-comment-on-met-a-jour#372881 "J'ai reussi merciiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii") by [Régine](/forum/user/40407-regine "View Régine's Profile")      3 months 44 minutes ago |
| [](/forum/25-install-update/910712-nach-dem-update-wird-das-mengenfeld-nicht-mehr-angezeigt) | [Nach dem Update wird das Mengenfeld nicht mehr angezeigt.](/forum/25-install-update/910712-nach-dem-update-wird-das-mengenfeld-nicht-mehr-angezeigt "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 5.4.7 -- PHP version -- : 8.4.16 -- Browser(s) name and version -- : firefox  Hallo, ich habe das Hikashop-Update durchgeführt. Und nun wird das Mengenfeld nicht mehr angezeigt. Es blinkt kurz und ist dann weg. Ich geh davon aus, das es überlagert wird. Bitte um Eure Hilfe. Vielen Dank.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 3 months 5 days ago, by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile")       [Last Post](/forum/25-install-update/910712-nach-dem-update-wird-das-mengenfeld-nicht-mehr-angezeigt#372878 "Thank you very mutch. Now it works") 3 months 2 hours ago     by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile") | Replies:2  Views:200 | [Last Post](/forum/25-install-update/910712-nach-dem-update-wird-das-mengenfeld-nicht-mehr-angezeigt#372878 "Thank you very mutch. Now it works") by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile")      3 months 2 hours ago |
| [](/forum/25-install-update/910716-missing-list-of-all-the-files-changed-between-the-6-5-0-and-the-previous-version) | [Missing List of all the files changed between the 6.5.0 and the previous version](/forum/25-install-update/910716-missing-list-of-all-the-files-changed-between-the-6-5-0-and-the-previous-version "-- HikaShop version -- : 6.5.2  Hi HikaShop team,  We are missing the list of all files changed between version 6.5.1 and 6.5.2 and the previous version.  It's now hard to find out which files have changed. We hope you can deliver this quickly.  Kind regards, Lumiga")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 3 months 4 days ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")       [Last Post](/forum/25-install-update/910716-missing-list-of-all-the-files-changed-between-the-6-5-0-and-the-previous-version#372865 "Okay, understandable if it's a different build every day. I need to get used to doing this a different way, but it's a good idea to do this with AI. I'm going to build an application that does this...") 3 months 3 days ago     by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") | Replies:3  Views:240 | [Last Post](/forum/25-install-update/910716-missing-list-of-all-the-files-changed-between-the-6-5-0-and-the-previous-version#372865 "Okay, understandable if it's a different build every day. I need to get used to doing this a different way, but it's a good idea to do this with AI. I'm going to build an application that does this...") by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile")      3 months 3 days ago |
| [](/forum/25-install-update/910714-urgent-site-down-critical-fatal-errors-when-try-to-updating-to-6-5-2-version) | [URGENT - SITE DOWN Critical fatal errors when try to updating to 6.5.2 version](/forum/25-install-update/910714-urgent-site-down-critical-fatal-errors-when-try-to-updating-to-6-5-2-version "-- HikaShop version -- : 6.5.2 -- Joomla version -- : 6.1.2 -- PHP version -- : 8.4.23 -- Browser(s) name and version -- : Google Chrome Versione 150.0.7871.130 (Build ufficiale) (a 64 bit) -- Error-message(debug-mod must be tuned on) -- : Si è verificato un errore. 0 Value of type null is not callable Call Stack # Function Location 1 () JROOT/administrator/components/com&#95;hikashop/helpers/helper.php:4175 2 include&#95;once() JROOT/tmp/install&#95;6a622329dc365/install.hikashop.php:14 3 com&#95;hikashop&#95;install() JROOT/tmp/install&#95;6a622329dc365/install.hikashop.php:1447 4 com&#95;hikashopInstallerScript-&gt;update() JROOT/libraries/src/Installer/LegacyInstallerScript.php:159 5 Joomla&#92;CMS&#92;Installer&#92;LegacyInstallerScript-&gt;&#95;&#95;call() JROOT/libraries/src/Installer/LegacyInstallerScript.php:188 6 Joomla&#92;CMS&#92;Installer&#92;LegacyInstallerScript-&gt;callOnScript() JROOT/libraries/src/Installer/LegacyInstallerScript.php:70 7 Joomla&#92;CMS&#92;Installer&#92;LegacyInstallerScript-&gt;update() JROOT/libraries/src/Installer/InstallerAdapter.php:1093 8 Joomla&#92;CMS&#92;Installer&#92;InstallerAdapter-&gt;triggerManifestScript() JROOT/libraries/src/Installer/InstallerAdapter.php:777 9 Joomla&#92;CMS&#92;Installer&#92;InstallerAdapter-&gt;install() JROOT/libraries/src/Installer/Installer.php:688 10 Joomla&#92;CMS&#92;Installer&#92;Installer-&gt;install() JROOT/administrator/components/com&#95;installer/src/Model/InstallModel.php:215 11 Joomla&#92;Component&#92;Installer&#92;Administrator&#92;Model&#92;InstallModel-&gt;install() JROOT/administrator/components/com&#95;installer/src/Controller/InstallController.php:52 12 Joomla&#92;Component&#92;Installer&#92;Administrator&#92;Controller&#92;InstallController-&gt;install() JROOT/libraries/src/MVC/Controller/BaseController.php:730 13 Joomla&#92;CMS&#92;MVC&#92;Controller&#92;BaseController-&gt;execute() JROOT/libraries/src/Dispatcher/ComponentDispatcher.php:143 14 Joomla&#92;CMS&#92;Dispatcher&#92;ComponentDispatcher-&gt;dispatch() JROOT/libraries/src/Component/ComponentHelper.php:361 15 Joomla&#92;CMS&#92;Component&#92;ComponentHelper::renderComponent() JROOT/libraries/src/Application/AdministratorApplication.php:150 16 Joomla&#92;CMS&#92;Application&#92;AdministratorApplication-&gt;dispatch() JROOT/libraries/src/Application/AdministratorApplication.php:206 17 Joomla&#92;CMS&#92;Application&#92;AdministratorApplication-&gt;doExecute() JROOT/libraries/src/Application/CMSApplication.php:320 18 Joomla&#92;CMS&#92;Application&#92;CMSApplication-&gt;execute() JROOT/administrator/includes/app.php:58 19 require&#95;once() JROOT/administrator/index.php:32  Hi Nicolas and the HikaShop Support Team,  &#42;&#42;URGENT - PRODUCTION SITE IS CURRENTLY OFFLINE AND LAUNCH IS BLOCKED.&#42;&#42;  Today we were scheduled to launch the commercialization of our product. However, after attempting to update HikaShop Business to version 6.5.2, our production site completely crashed with fatal PHP errors.  We hold active paid subscriptions for both HikaShop Business and HikaSerial, yet this update has completely halted our business operation. This is not the first time I have reported similar compatibility breakages after an update. It is deeply frustrating as a paying customer to face a crashed site right before a commercial launch and have to act as a QA tester for legacy code issues.  ---  ### Environment Details &#42; &#42;&#42;Joomla Version:&#42;&#42; 6.1.2 &#42; &#42;&#42;PHP Version:&#42;&#42; 8.4.23 (Ubuntu NTS) &#42; &#42;&#42;Web Server:&#42;&#42; Apache/2.4.58 (Ubuntu) &#42; &#42;&#42;Software:&#42;&#42; HikaShop Business 6.5.2 &amp; HikaSerial  ---  ### Technical Breakdown of the Fatal Errors  #### 1. HikaShop Core: &#96;TypeError: 0 Value of type null is not callable&#96; &#42; &#42;&#42;File:&#42;&#42; &#96;administrator/components/com&#95;hikashop/helpers/helper.php&#96; (lines ~4175 and ~1811) &#42; &#42;&#42;Stack Trace:&#42;&#42; Triggered during installation via &#96;hikashop&#95;loadTranslationFile()&#96; inside &#96;install.hikashop.php&#96;. &#42; &#42;&#42;Root Cause:&#42;&#42; Under PHP 8.4, &#96;$resetOverride-&gt;bindTo($lang, 'JLanguage')&#96; returns &#96;null&#96;. The code attempts to directly invoke &#96;$resetOverrideCB()&#96; without checking &#96;is&#95;callable()&#96;, instantly triggering a fatal &#96;TypeError&#96; crash.  #### 2. HikaSerial / Helper: Missing Legacy Joomla 3 Classes &#42; &#42;&#42;File:&#42;&#42; &#96;administrator/components/com&#95;hikaserial/helpers/helper.php&#96; &amp; &#96;plg&#95;hikashop&#95;serials&#96; &#42; &#42;&#42;Stack Trace:&#42;&#42; Triggered during the &#96;onHikashopBeforeCheckDB&#96; event. &#42; &#42;&#42;Root Cause:&#42;&#42; The HikaSerial helper still relies on obsolete Joomla 3 legacy classes that do not exist on Joomla 6.1.2, throwing consecutive fatal errors: &#42; &#96;Class &quot;JURI&quot; not found&#96; &#42; &#96;Class &quot;JControllerLegacy&quot; not found&#96; &#42; &#96;Class &quot;JObject&quot; not found&#96;  ---  ### Request Please provide an immediate patched ZIP package or hotfix for both HikaShop Business and HikaSerial that safely checks for callables under PHP 8.4 and replaces legacy Joomla 3 calls with native Joomla 6 namespaces.  Since our store is offline and our product launch is completely halted, a prompt response and resolution would be greatly appreciated.  Thank you.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 3 months 4 days ago, by [EmanueleP](/forum/user/82692-emanuelep "View EmanueleP's Profile")       [Last Post](/forum/25-install-update/910714-urgent-site-down-critical-fatal-errors-when-try-to-updating-to-6-5-2-version#372844 "Hi Nicolas and the HikaShop Support Team,  Thank you for the quick investigation and for providing the fix so promptly!  I’ve downloaded and installed the updated package, and I can confirm that the installation completed smoothly without any errors. The site is back up and running normally.  I really appreciate your fast response and hard work in resolving this issue so quickly.  Best regards, Emanuele") 3 months 3 days ago     by [EmanueleP](/forum/user/82692-emanuelep "View EmanueleP's Profile") | Replies:2  Views:229 | [Last Post](/forum/25-install-update/910714-urgent-site-down-critical-fatal-errors-when-try-to-updating-to-6-5-2-version#372844 "Hi Nicolas and the HikaShop Support Team,  Thank you for the quick investigation and for providing the fix so promptly!  I’ve downloaded and installed the updated package, and I can confirm that the installation completed smoothly without any errors. The site is back up and running normally.  I really appreciate your fast response and hard work in resolving this issue so quickly.  Best regards, Emanuele") by [EmanueleP](/forum/user/82692-emanuelep "View EmanueleP's Profile")      3 months 3 days ago |
| [](/forum/25-install-update/910711-update-6-5-0-to-6-5-2) | [Update 6.5.0 to 6.5.2?](/forum/25-install-update/910711-update-6-5-0-to-6-5-2 "-- HikaShop version -- : 6.5.0 -- Joomla version -- : 6.1.2  Hi there,  I am currently running Hikashop Business 6.5.0 and seem to have missed the update to 6.5.1.  Do I need to do that update before before I can get the latest 6.5.2?  Many thanks in advance. Leila")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 3 months 5 days ago, by [HatsukoiUK](/forum/user/83675-hatsukoiuk "View HatsukoiUK's Profile")       [Last Post](/forum/25-install-update/910711-update-6-5-0-to-6-5-2#372839 "That's great! Thanks for your help. I've done the update and it's all looking fine :-)") 3 months 4 days ago     by [HatsukoiUK](/forum/user/83675-hatsukoiuk "View HatsukoiUK's Profile") | Replies:2  Views:236 | [Last Post](/forum/25-install-update/910711-update-6-5-0-to-6-5-2#372839 "That's great! Thanks for your help. I've done the update and it's all looking fine :-)") by [HatsukoiUK](/forum/user/83675-hatsukoiuk "View HatsukoiUK's Profile")      3 months 4 days ago |
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