[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6324 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade) | [Category Listings Menu item is empty after Joomla 3.8.9/.10 upgrade](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade "-- HikaShop version -- : 3.4.0 -- Joomla version -- : 3.8.9 -- PHP version -- : 5.6.36 -- Browser(s) name and version -- : any -- Error-message(debug-mod must be tuned on) -- : None Working fine before Joomla 3.8.9 security update and for years before that. It will show sub-categories and the category description. But no products are showing. No other changes other than this 3.8.9 upgrade. Edit - I upgraded to Joomla 3.8.10 release, same issue = no products showing in Categories (menu or otherwise). I cannot find any web error logs or debug entries. I also replicated this on on our internal test site by just upgrading to 3.8.9. SEF options don't seem to matter. Product Listings menu item works fine however, so specific to Category Listings.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 8 years 4 months ago, by [jazzmang](/forum/user/5807-jazzmang "View jazzmang's Profile") [Last Post](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=40#297869 "Hi, We try as much as possible.") 8 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=0 "Page:1") - [2](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=20 "Page:2") - [3](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=40 "Page:3") | Replies:50 Views:44k | [Last Post](/forum/25-install-update/895084-category-listings-menu-item-is-empty-after-joomla-3-8-9-10-upgrade?start=40#297869 "Hi, We try as much as possible.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 years 1 month ago | | | | [](/forum/25-install-update/100000119-hikashop-log-plugin) | [hikashop log plugin](/forum/25-install-update/100000119-hikashop-log-plugin "-- url of the page with the problem -- : www.ubuntushop.biz -- HikaShop version -- : 6.8.1 -- Joomla version -- : 5.4 -- PHP version -- : 8.5 -- Browser(s) name and version -- :  Firefox 159.0 -- Error-message(debug-mod must be tuned on) -- : no entries in new log plugin Payment plugins debug on, but the hikashop log plugin does not have entries Or does it only write log when order is confirmed?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 days 8 hours ago, by [duportail](/forum/user/82788-duportail "View duportail's Profile") [Last Post](/forum/25-install-update/100000119-hikashop-log-plugin#100000620 "Bonjour, A ce sujet, doit on laisser activé le mode débogage dans le mode de paiement ou c'est seulement pour une recherche de problèmes éventuels ? Merci") 4 hours 14 minutes ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:1 Views:27 | [Last Post](/forum/25-install-update/100000119-hikashop-log-plugin#100000620 "Bonjour, A ce sujet, doit on laisser activé le mode débogage dans le mode de paiement ou c'est seulement pour une recherche de problèmes éventuels ? Merci") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 4 hours 14 minutes ago | | [](/forum/25-install-update/100000122-order-admin-notification-shows-order-code-instead-of-numeric-order-id) | [Order admin notification shows order code instead of numeric order ID](/forum/25-install-update/100000122-order-admin-notification-shows-order-code-instead-of-numeric-order-id "-- Browser(s) name and version -- : Chrome 156.0 Hello Nicolas, After updating to HikaShop Business 6.7.1, I've noticed a change in the order notification emails sent to the administrator. Previously, the first lines of the email included the numeric order ID, for example: "Hello, You can access the order details directly by clicking on the link below after logging into your administration: 92860." Now, after the update, the same email displays an alphanumeric order code instead, for example: H9Q2N8K60. This is a problem for us because we use the numeric order ID extensively in our daily order management and internal processes. My questions are: * Is this an intentional change introduced in the latest version, or could it be a bug? * Is there a way to restore the numeric order ID in the administrator notification email, as it appeared before? * Could both identifiers be displayed in the email, without changing the existing order numbering configuration? We would prefer a solution that doesn't require modifying HikaShop core files and that will remain compatible with future updates. Thank you for your help. Best regards, José Ángel Hermanos Galiano") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 12 hours 50 minutes ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/100000122-order-admin-notification-shows-order-code-instead-of-numeric-order-id#100000617 "It works. Thank so much!!") 9 hours 23 minutes ago by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:1 Views:17 | [Last Post](/forum/25-install-update/100000122-order-admin-notification-shows-order-code-instead-of-numeric-order-id#100000617 "It works. Thank so much!!") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") 9 hours 23 minutes ago | | [](/forum/25-install-update/100000121-ajout-plugin) | [Ajout Plugin](/forum/25-install-update/100000121-ajout-plugin "-- HikaShop version -- : 6.8.1 -- Joomla version -- : 5.4.10 -- Browser(s) name and version -- :  Chrome 156.0 Bonjour, J'ai pris l'habitude de mettre à jour Hikashop très très régulièrement afin de bénéficier des corrections et surtout des nombreuses nouveautés et je constate que depuis quelques mises à jour j'ai l'ajout du même plugin à chaque fois...Dans mon cas, j'ai 13 fois ce plugin > ") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 day 7 hours ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") [Last Post](/forum/25-install-update/100000121-ajout-plugin#100000612 "-- HikaShop version -- : 6.8.1 -- Joomla version -- : 5.4.10 -- Browser(s) name and version -- :  Chrome 156.0 Bonjour, J'ai pris l'habitude de mettre à jour Hikashop très très régulièrement afin de bénéficier des corrections et surtout des nombreuses nouveautés et je constate que depuis quelques mises à jour j'ai l'ajout du même plugin à chaque fois...Dans mon cas, j'ai 13 fois ce plugin > ") 13 hours 24 minutes ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:0 Views:21 | [Last Post](/forum/25-install-update/100000121-ajout-plugin#100000612 "-- HikaShop version -- : 6.8.1 -- Joomla version -- : 5.4.10 -- Browser(s) name and version -- :  Chrome 156.0 Bonjour, J'ai pris l'habitude de mettre à jour Hikashop très très régulièrement afin de bénéficier des corrections et surtout des nombreuses nouveautés et je constate que depuis quelques mises à jour j'ai l'ajout du même plugin à chaque fois...Dans mon cas, j'ai 13 fois ce plugin > ") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 13 hours 24 minutes ago | | [](/forum/25-install-update/900033-new-order-notification-via-sms) | [new order notification via SMS](/forum/25-install-update/900033-new-order-notification-via-sms "Hello! How can we send new order notification via SMS on phone. please help. Thank you, Sharat") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 years 5 months ago, by [sdhakad](/forum/user/5771-sdhakad "View sdhakad's Profile") [Last Post](/forum/25-install-update/900033-new-order-notification-via-sms#100000586 "Hi, For anyone reading this: HikaShop can now do this with the plugin. It sends an SMS when an order reaches the statuses you choose, with your own text for each one, and it can text your own mobile numbers when a new order comes in. The messages go through your own Twilio, Vonage, OVHcloud or seven.io account, which bills each message.") 2 days 5 hours ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:1187 | [Last Post](/forum/25-install-update/900033-new-order-notification-via-sms#100000586 "Hi, For anyone reading this: HikaShop can now do this with the plugin. It sends an SMS when an order reaches the statuses you choose, with your own text for each one, and it can text your own mobile numbers when a new order comes in. The messages go through your own Twilio, Vonage, OVHcloud or seven.io account, which bills each message.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 days 5 hours ago | | [](/forum/25-install-update/908881-coinbase-plugin) | [coinbase plugin](/forum/25-install-update/908881-coinbase-plugin "-- url of the page with the problem -- : www.ubuntushop.biz -- HikaShop version -- : 5.1.1 -- Joomla version -- : 5.1 -- PHP version -- : 8.3 I asked them if this will work on latest hikasop and joomla 5, but no answer. www.nordmograph.com/extensions/index.php...egory_id=4&Itemid=58 can someone tell here if this payment will work?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 11 months ago, by [duportail](/forum/user/82788-duportail "View duportail's Profile") [Last Post](/forum/25-install-update/908881-coinbase-plugin#100000582 "Hi, For anyone reading this: we now have a payment plugin that works on current versions. The customer pays in USDC or USDT from any wallet on the Coinbase payment page and you are credited in USDC. It needs a verified Coinbase Business account, which Coinbase opens to companies of the United States and Singapore. For other countries, there are also our and plugins.") 2 days 5 hours ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:657 | [Last Post](/forum/25-install-update/908881-coinbase-plugin#100000582 "Hi, For anyone reading this: we now have a payment plugin that works on current versions. The customer pays in USDC or USDT from any wallet on the Coinbase payment page and you are credited in USDC. It needs a verified Coinbase Business account, which Coinbase opens to companies of the United States and Singapore. For other countries, there are also our and plugins.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 days 5 hours ago | | [](/forum/25-install-update/100000112-checkout-payment-issues-after-update) | [Checkout payment Issues after update](/forum/25-install-update/100000112-checkout-payment-issues-after-update "-- HikaShop version -- : 6.8.1 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.3.36 -- Browser(s) name and version -- : Chrome 157.0 -- Error-message(debug-mod must be tuned on) -- : no error text. Hi,  after updating hikashop business to 6.8.0 and then 6.8.1, I have a payment issue in the checkout proces. IF I chose paypal payment, once finished the checkout, I receive a page that tells me "thank you, order completed and the order is paid", but I'm no longer redirected to the paypal page for the payment. IF I chose payment with bank transfer, I receive a page that tells me "thank you, order completed and the order is paid", but I no longer receive the page that shows the coordinates for the bank transfer. I do not touch anything into the hikashop configuration. What's going on?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 3 days 11 hours ago, by [gus](/forum/user/39157-gus "View gus's Profile") [Last Post](/forum/25-install-update/100000112-checkout-payment-issues-after-update#100000566 "Hi Nicolas, I've reinstalled 6.8.1 Business right now, nothing change. Here the screenshot of orders page of the two test orders I placed after update; in the "order status" column, both appear as "created," but in reality, on the frontend, both showed a status of "completed and paid." (The mail I receive from the page says "order created", not completed or paid.) ERRATA CORRIGE: I find out the error and the "order statuses" columns you meant, there are into System>order statuses , not Orders>order statuses. Enclose new screenshot, it was  red on unpaid, I've put green on unpaid and it works. Problem Solved, thank you.") 3 days 3 hours ago by [gus](/forum/user/39157-gus "View gus's Profile") | Replies:1 Views:43 | [Last Post](/forum/25-install-update/100000112-checkout-payment-issues-after-update#100000566 "Hi Nicolas, I've reinstalled 6.8.1 Business right now, nothing change. Here the screenshot of orders page of the two test orders I placed after update; in the "order status" column, both appear as "created," but in reality, on the frontend, both showed a status of "completed and paid." (The mail I receive from the page says "order created", not completed or paid.) ERRATA CORRIGE: I find out the error and the "order statuses" columns you meant, there are into System>order statuses , not Orders>order statuses. Enclose new screenshot, it was  red on unpaid, I've put green on unpaid and it works. Problem Solved, thank you.") by [gus](/forum/user/39157-gus "View gus's Profile") 3 days 3 hours ago | | [](/forum/25-install-update/100000110-paypal-plugin-issue-with-6-8-1-update) | [PayPal Plugin issue with 6.8.1 update](/forum/25-install-update/100000110-paypal-plugin-issue-with-6-8-1-update "-- HikaShop version -- : 6.8.1 -- Browser(s) name and version -- : Firefox 159.0 Hello, I am testing the update from 6.6 to 6.81 and I am having an issue with the updated PayPal Payment Plugin. I got it working by setting up new credentials in Paypal, but I can not get the Venmo button to show and I also preferred how the previous version had the credit/debit card option displayed as a button below the other payment options (paypal, pay later, venmo, etc). It seems this version requires that the full credit card fields be displayed along with the other "button" options.  Im curious what the fix is to get venmo to show as maybe that will also reveal the missing credit/debit card button layout i prefer, but assuming it does not, would it be viable for me to use the previous PayPal plugin? is that previous version still available to me after the update? Thank you! Matt") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 3 days 16 hours ago, by [Mrooke2](/forum/user/83984-mrooke2 "View Mrooke2's Profile") [Last Post](/forum/25-install-update/100000110-paypal-plugin-issue-with-6-8-1-update#100000556 "Bonjour, Il manque la traduction...Enfin, non si on charge le dernier ficher langue elle est présente, mais ce dernier ne se charge pas au téléchargement de la version (à confirmer) A suivre") 3 days 7 hours ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:2 Views:72 | [Last Post](/forum/25-install-update/100000110-paypal-plugin-issue-with-6-8-1-update#100000556 "Bonjour, Il manque la traduction...Enfin, non si on charge le dernier ficher langue elle est présente, mais ce dernier ne se charge pas au téléchargement de la version (à confirmer) A suivre") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 3 days 7 hours ago | | [](/forum/25-install-update/100000108-merchant-api) | [Merchant API](/forum/25-install-update/100000108-merchant-api "-- url of the page with the problem -- : nordicdental.dk/ -- Browser(s) name and version -- : Chrome 156.0") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 4 days 6 hours ago, by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile") [Last Post](/forum/25-install-update/100000108-merchant-api#100000537 "-- url of the page with the problem -- : nordicdental.dk/ -- Browser(s) name and version -- : Chrome 156.0") 4 days 2 hours ago by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile") | Replies:0 Views:32 | [Last Post](/forum/25-install-update/100000108-merchant-api#100000537 "-- url of the page with the problem -- : nordicdental.dk/ -- Browser(s) name and version -- : Chrome 156.0") by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile") 4 days 2 hours ago | | [](/forum/25-install-update/100000107-texte-retractation) | [Texte Retractation](/forum/25-install-update/100000107-texte-retractation "-- Browser(s) name and version -- : Chrome 156.0 Bonjour, La nouvelle version et ses nouveautés..., pouvez vous m'expliquer les textes pour la rétractation ? Merci") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 4 days 8 hours ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") [Last Post](/forum/25-install-update/100000107-texte-retractation#100000534 "-- Browser(s) name and version -- : Chrome 156.0 Bonjour, La nouvelle version et ses nouveautés..., pouvez vous m'expliquer les textes pour la rétractation ? Merci") 4 days 5 hours ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:0 Views:29 | [Last Post](/forum/25-install-update/100000107-texte-retractation#100000534 "-- Browser(s) name and version -- : Chrome 156.0 Bonjour, La nouvelle version et ses nouveautés..., pouvez vous m'expliquer les textes pour la rétractation ? Merci") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 4 days 5 hours ago | | [](/forum/25-install-update/100000103-texte) | [Texte](/forum/25-install-update/100000103-texte "-- HikaShop version -- : 6.8.0 -- Joomla version -- : 5.4.10 -- Browser(s) name and version -- : Chrome 156.0 Bonjour, Beaucoup de nouveautés sur cette version 6.8.0, encore bravo ! J'ai fait un test avec une commande en virement et certains textes méritent d'être "ajustés" et je n'ai pas vu ce que vous appelez la page de remerciements... Merci") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 4 days 13 hours ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") [Last Post](/forum/25-install-update/100000103-texte#100000529 "Au top ! Comme préconisé par vos soins, j'ai ajouté le code au fichier CSS pour la partie publique (custom dans mon cas)  Merci encore et bravo pour ces nouveautés.                                                                            ") 4 days 8 hours ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:1 Views:36 | [Last Post](/forum/25-install-update/100000103-texte#100000529 "Au top ! Comme préconisé par vos soins, j'ai ajouté le code au fichier CSS pour la partie publique (custom dans mon cas)  Merci encore et bravo pour ces nouveautés.                                                                            ") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 4 days 8 hours ago | | [](/forum/25-install-update/100000098-pdf-invoice-plugin-5-2-15-installer-does-not-finish-and-test-invoice-files-in) | [PDF Invoice plugin 5.2.15 - installer does not finish, and test invoice files in](/forum/25-install-update/100000098-pdf-invoice-plugin-5-2-15-installer-does-not-finish-and-test-invoice-files-in "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 6.2.0 -- PHP version -- : 8.5.12 -- Browser(s) name and version -- : Safari 605.1 Hello, I updated the PDF Invoice plugin from 5.0.14 to 5.2.15 and would like to report two things. 1. The installer does not finish When I install the zip from the Joomla extension installer, the first attempt ended with an error. On the second attempt, the installation screen stayed on "installing" and never finished. However, the Extensions: Manage list now shows version 5.2.15, and PDF invoices are generated correctly with tc-lib-pdf 8.83.0, so the plugin itself works fine. The package is about 20 MB with almost 2,000 files, so the installer may be hitting a time limit at the very end. Environment: - Joomla 6.2.0 - HikaShop 6.7.1 - PHP 8.5.12 - Previous plugin version: 5.0.14 (installed without problems) I also checked the zip file itself. It extracts without errors and the PHP files have no syntax errors, so the archive does not seem to be damaged. 2. Test invoice files are included in the package The package contains test invoice files in attachinvoice/invoices/: - 32 files named facturx_42_*.xml - 7 files named ubl_99999_*.xml These look like generated invoices from your test environment. They would be copied to every site that installs the update. Could you remove them from the package? Thank you for your continued work on this plugin.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 days 14 hours ago, by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile") [Last Post](/forum/25-install-update/100000098-pdf-invoice-plugin-5-2-15-installer-does-not-finish-and-test-invoice-files-in#100000517 "Thank you for the detailed answer, and for removing the test files so quickly. Your explanation about the installer makes sense to me. My hosting provider seems to have recently added some measures against vulnerabilities, and I have felt that pages respond more slowly since then. That is very likely why the page stopped while the files were already installed. I have now updated to 5.2.16 through the Joomla updater, and this time the installation finished normally without any problem. I also added the Japanese translation for the new string. Thank you again for your quick support.") 4 days 21 hours ago by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile") | Replies:1 Views:59 | [Last Post](/forum/25-install-update/100000098-pdf-invoice-plugin-5-2-15-installer-does-not-finish-and-test-invoice-files-in#100000517 "Thank you for the detailed answer, and for removing the test files so quickly. Your explanation about the installer makes sense to me. My hosting provider seems to have recently added some measures against vulnerabilities, and I have felt that pages respond more slowly since then. That is very likely why the page stopped while the files were already installed. I have now updated to 5.2.16 through the Joomla updater, and this time the installation finished normally without any problem. I also added the Japanese translation for the new string. Thank you again for your quick support.") by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile") 4 days 21 hours ago | | [](/forum/25-install-update/100000099-grundpreis-wird-ohne-steuern-angezeigt) | [Grundpreis wird ohne Steuern angezeigt.](/forum/25-install-update/100000099-grundpreis-wird-ohne-steuern-angezeigt "-- url of the page with the problem -- : baeckerei-tauscher.de/component/hikashop...r-1,0kg.html?Itemid= -- HikaShop version -- : 6.7.1 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.5.12-nmm1 -- Browser(s) name and version -- : Firefox 159.0 Guten Morgen. Der Grundpreis für 1kg wird ohne Mehrwertsteuer angezeigt. Obwohl der Produktpreis mit Mehrwertsteuer angezeigt wird. Und ich habe in der Konfiguration auch schon eingestellt, dass der Produktpreis mit MwSt. ist. Fall-Beispiel: Stollen 1kg kostet 25,70 € (Grundpreis 21,42 € /kg) - Korrekt wäre: Grundpreis: 25,70 € / kg Woran liegt das und wie kann ich den Fehler beheben?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 days 13 hours ago, by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile") [Last Post](/forum/25-install-update/100000099-grundpreis-wird-ohne-steuern-angezeigt#100000501 "Entschuldige, es war mein Fehler. Das Gewicht war als 1,2 kg angegeben und daraufhin war der Grundpreis falsch.") 5 days 9 hours ago by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile") | Replies:1 Views:39 | [Last Post](/forum/25-install-update/100000099-grundpreis-wird-ohne-steuern-angezeigt#100000501 "Entschuldige, es war mein Fehler. Das Gewicht war als 1,2 kg angegeben und daraufhin war der Grundpreis falsch.") by [metzlermedia](/forum/user/40637-metzlermedia "View metzlermedia's Profile") 5 days 9 hours ago | | [](/forum/25-install-update/910586-formulaire-de-retractation-legale) | [Formulaire de rétractation légale](/forum/25-install-update/910586-formulaire-de-retractation-legale "Bonjour En recevant cette information : bpifrance-creation.fr/encyclopedie/droit...s-regles-applicables est-il prévu quelque chose sur Hikashop ? Merci") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 4 months 4 weeks ago, by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") [Last Post](/forum/25-install-update/910586-formulaire-de-retractation-legale#100000506 "Bonjour Sauf erreur je n'ai pas eu de réponse :) Merci d'avance") 5 days 12 hours ago by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") | Replies:19 Views:572 | [Last Post](/forum/25-install-update/910586-formulaire-de-retractation-legale#100000506 "Bonjour Sauf erreur je n'ai pas eu de réponse :) Merci d'avance") by [houba\_houbi](/forum/user/58193-houba-houbi "View houba_houbi's Profile") 5 days 12 hours ago | | [](/forum/25-install-update/100000093-error-with-geolocation-plugin) | [Error with Geolocation plugin](/forum/25-install-update/100000093-error-with-geolocation-plugin "-- url of the page with the problem -- : www.earmaster.com -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.9 Stable -- PHP version -- : 8.5.12 -- Browser(s) name and version -- : Chrome 156.0 -- Error-message(debug-mod must be tuned on) -- : Lock wait timeout exceeded; try restarting transaction We regularly got this unhandled exception on ordinary front-end pages, often non-shop pages visited by new visitors: Each occurrence means a visitor waits about 50 seconds and then gets an error page. Cause Line 327 is the cleanup query at the end of getZone(): This runs for every visitor without an existing session: every new visitor, and every bot or client that doesn't keep cookies. The table only has an index on (geolocation_type, geolocation_ref_id). So the DELETE has to scan and lock every "visit" row, not just the expired ones. On our site that's about 1.87 million rows. The IP lookup in the same function has no index on geolocation_ip either. When several new visitors arrive at the same time, these queries queue behind each other until one times out. Workaround we applied Adding two indexes solved it for us: EXPLAIN confirms the DELETE now uses idx_type_created. Suggestions * Add these indexes (or equivalent ones) to the table definition and the update script, so they survive updates and other sites get them too. * Run the purge occasionally, for example once a day or through a scheduled task, instead of on every new visitor's first page view. * Rows with geolocation_type = 'bot' are never purged. We have about 245,000 of them after a year, and the number keeps growing. * Possible typo: a few lines above the DELETE in getZone(), if(empty($zones)) looks like it should be if(!empty($zones)). In practice the fallback query below it usually finds the zone anyway, but it's worth checking.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 days 9 hours ago, by [earmaster](/forum/user/35023-earmaster "View earmaster's Profile") [Last Post](/forum/25-install-update/100000093-error-with-geolocation-plugin#100000477 "-- url of the page with the problem -- : www.earmaster.com -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.9 Stable -- PHP version -- : 8.5.12 -- Browser(s) name and version -- : Chrome 156.0 -- Error-message(debug-mod must be tuned on) -- : Lock wait timeout exceeded; try restarting transaction We regularly got this unhandled exception on ordinary front-end pages, often non-shop pages visited by new visitors: Each occurrence means a visitor waits about 50 seconds and then gets an error page. Cause Line 327 is the cleanup query at the end of getZone(): This runs for every visitor without an existing session: every new visitor, and every bot or client that doesn't keep cookies. The table only has an index on (geolocation_type, geolocation_ref_id). So the DELETE has to scan and lock every "visit" row, not just the expired ones. On our site that's about 1.87 million rows. The IP lookup in the same function has no index on geolocation_ip either. When several new visitors arrive at the same time, these queries queue behind each other until one times out. Workaround we applied Adding two indexes solved it for us: EXPLAIN confirms the DELETE now uses idx_type_created. Suggestions * Add these indexes (or equivalent ones) to the table definition and the update script, so they survive updates and other sites get them too. * Run the purge occasionally, for example once a day or through a scheduled task, instead of on every new visitor's first page view. * Rows with geolocation_type = 'bot' are never purged. We have about 245,000 of them after a year, and the number keeps growing. * Possible typo: a few lines above the DELETE in getZone(), if(empty($zones)) looks like it should be if(!empty($zones)). In practice the fallback query below it usually finds the zone anyway, but it's worth checking.") 6 days 6 hours ago by [earmaster](/forum/user/35023-earmaster "View earmaster's Profile") | Replies:0 Views:46 | [Last Post](/forum/25-install-update/100000093-error-with-geolocation-plugin#100000477 "-- url of the page with the problem -- : www.earmaster.com -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.9 Stable -- PHP version -- : 8.5.12 -- Browser(s) name and version -- : Chrome 156.0 -- Error-message(debug-mod must be tuned on) -- : Lock wait timeout exceeded; try restarting transaction We regularly got this unhandled exception on ordinary front-end pages, often non-shop pages visited by new visitors: Each occurrence means a visitor waits about 50 seconds and then gets an error page. Cause Line 327 is the cleanup query at the end of getZone(): This runs for every visitor without an existing session: every new visitor, and every bot or client that doesn't keep cookies. The table only has an index on (geolocation_type, geolocation_ref_id). So the DELETE has to scan and lock every "visit" row, not just the expired ones. On our site that's about 1.87 million rows. The IP lookup in the same function has no index on geolocation_ip either. When several new visitors arrive at the same time, these queries queue behind each other until one times out. Workaround we applied Adding two indexes solved it for us: EXPLAIN confirms the DELETE now uses idx_type_created. Suggestions * Add these indexes (or equivalent ones) to the table definition and the update script, so they survive updates and other sites get them too. * Run the purge occasionally, for example once a day or through a scheduled task, instead of on every new visitor's first page view. * Rows with geolocation_type = 'bot' are never purged. We have about 245,000 of them after a year, and the number keeps growing. * Possible typo: a few lines above the DELETE in getZone(), if(empty($zones)) looks like it should be if(!empty($zones)). In practice the fallback query below it usually finds the zone anyway, but it's worth checking.") by [earmaster](/forum/user/35023-earmaster "View earmaster's Profile") 6 days 6 hours ago | | [](/forum/25-install-update/907940-paiement-cb-sur-reservation-chambre-repas-option-avec-agenda) | [paiement CB sur réservation chambre + repas + option avec agenda](/forum/25-install-update/907940-paiement-cb-sur-reservation-chambre-repas-option-avec-agenda "Bonjour je cherche une solution pour une petit propriétaire qui souhaite mettre en place une réservation * location d'une chambre à une date ou période * option visite d'un musée * option repas (1 ou 2 adultes, 1 enfant éventuellement) * Paiement par CB, Je pense que je peux réaliser cela, sauf l'inscription dans un agenda. A tout hasard y aurait-il une solution ? sinon je cherche une extension de booking/thème mais pour l'instant je n'en trouve pas de satisfaisante") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 years 7 months ago, by [HDcms](/forum/user/50536-hdcms "View HDcms's Profile") [Last Post](/forum/25-install-update/907940-paiement-cb-sur-reservation-chambre-repas-option-avec-agenda#100000439 "Bonjour, Pour ceux qui passeraient par là, c'est maintenant possible directement avec HikaShop grâce au plugin . Le client choisit ses dates d'arrivée et de départ sur un calendrier qui montre les nuits disponibles, et le nombre de chambres est géré nuit par nuit. Le prix peut être à la nuit, avec des saisons (été, week-ends, fêtes) qui changent le prix. Les options comme les repas ou une visite restent des options de produit HikaShop, et tout est payé dans la même commande, par carte. La démo de notre template Haven montre une chambre réservable : haven.demo.hikashop.com/ Il faut HikaShop Business") 1 week 3 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:519 | [Last Post](/forum/25-install-update/907940-paiement-cb-sur-reservation-chambre-repas-option-avec-agenda#100000439 "Bonjour, Pour ceux qui passeraient par là, c'est maintenant possible directement avec HikaShop grâce au plugin . Le client choisit ses dates d'arrivée et de départ sur un calendrier qui montre les nuits disponibles, et le nombre de chambres est géré nuit par nuit. Le prix peut être à la nuit, avec des saisons (été, week-ends, fêtes) qui changent le prix. Les options comme les repas ou une visite restent des options de produit HikaShop, et tout est payé dans la même commande, par carte. La démo de notre template Haven montre une chambre réservable : haven.demo.hikashop.com/ Il faut HikaShop Business") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 week 3 days ago | | [](/forum/25-install-update/100000078-images-disappear-after-update) | [Images disappear after update](/forum/25-install-update/100000078-images-disappear-after-update "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.3.36 -- Browser(s) name and version -- : Chrome 156.0 Hello, After the update, no images, no .webp, no .avif. If I turn off generating .webp and .avif, images appear. If I delete the thumbnail directory, then turn on .webp, images appear. If I turn on .avif, nothing appears until I turn off .avif. Names in the thumbnail have extensions: .png, _png.webp .phg.webp .png.avif  if I turn off .webp or .avif and turn back on .webp then get .png.webp.webp and same for .avif .etc.   Also, when .avif generation is on and no images appear on image inspection: I found plugin:  System - DJ-WebP which I disabled but no effect so I left it unpublished, please advise. The page is currently working with .webp turned on but if .avif is turned on it fails like above.  I also applied the fix from:    Please help, Marc") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 weeks 14 hours ago, by [marcw](/forum/user/76961-marcw "View marcw's Profile") [Last Post](/forum/25-install-update/100000078-images-disappear-after-update#100000384 "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.3.36 -- Browser(s) name and version -- : Chrome 156.0 Hello, After the update, no images, no .webp, no .avif. If I turn off generating .webp and .avif, images appear. If I delete the thumbnail directory, then turn on .webp, images appear. If I turn on .avif, nothing appears until I turn off .avif. Names in the thumbnail have extensions: .png, _png.webp .phg.webp .png.avif  if I turn off .webp or .avif and turn back on .webp then get .png.webp.webp and same for .avif .etc.   Also, when .avif generation is on and no images appear on image inspection: <picture><source srcset="/images/com_hikashop/upload/thumbnails/100x100f/wordstudyOT.png.avif 1x, /images/com_hikashop/upload/thumbnails/200x200f/wordstudyOT.png.avif 2x" type="image/avif"><source srcset="/images/com_hikashop/upload/thumbnails/100x100f/wordstudyOT.png.webp 1x, /images/com_hikashop/upload/thumbnails/200x200f/wordstudyOT.png.webp 2x" type="image/webp"><img src="/images/com_hikashop/upload/thumbnails/100x100f/wordstudyOT.png" srcset="/images/com_hikashop/upload/thumbnails/100x100f/wordstudyOT.png 1x, /images/com_hikashop/upload/thumbnails/200x200f/wordstudyOT.png 2x" class="hikashop_product_listing_image" alt="Complete Word Study Old Testament" title="Complete Word Study Old Testament" width="100" height="100" loading="lazy" decoding="async"></picture> I found plugin:  System - DJ-WebP which I disabled but no effect so I left it unpublished, please advise. The page is currently working with .webp turned on but if .avif is turned on it fails like above.  I also applied the fix from:    Please help, Marc") 2 weeks 12 hours ago by [marcw](/forum/user/76961-marcw "View marcw's Profile") | Replies:0 Views:104 | [Last Post](/forum/25-install-update/100000078-images-disappear-after-update#100000384 "-- HikaShop version -- : 6.7.1 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.3.36 -- Browser(s) name and version -- : Chrome 156.0 Hello, After the update, no images, no .webp, no .avif. If I turn off generating .webp and .avif, images appear. If I delete the thumbnail directory, then turn on .webp, images appear. If I turn on .avif, nothing appears until I turn off .avif. Names in the thumbnail have extensions: .png, _png.webp .phg.webp .png.avif  if I turn off .webp or .avif and turn back on .webp then get .png.webp.webp and same for .avif .etc.   Also, when .avif generation is on and no images appear on image inspection: I found plugin:  System - DJ-WebP which I disabled but no effect so I left it unpublished, please advise. The page is currently working with .webp turned on but if .avif is turned on it fails like above.  I also applied the fix from:    Please help, Marc") by [marcw](/forum/user/76961-marcw "View marcw's Profile") 2 weeks 12 hours ago | | [](/forum/25-install-update/910791-paiement-paypal-bloque) | [paiement PayPal Bloqué](/forum/25-install-update/910791-paiement-paypal-bloque "-- url of the page with the problem -- : www.sudkarting.fr -- HikaShop version -- : 6.6.0 -- Joomla version -- : 5.4.8 Bonjour, Depuis la mise à jour de ce matin en 6.6.0, je n'arrive pas à avoir la fenêtre de saisie de la carte même si je désactive Cookie Hint et Jchoptimize... Merci") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 months 1 week ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") [Last Post](/forum/25-install-update/910791-paiement-paypal-bloque?start=40#100000364 "Bonjour, Je suis passé en version 6.7.1 et j’ai eu une commande hier avec un paiement PayPal mais j’ai eu 2 commandes, 1 annulée et ensuite 1 créé puis confirmée…malheureusement j’ai enlevé le mode debogage dans le mode de paiement. J’imagine qu’il est impossible de savoir pourquoi il y a eu cette commande annulée. Il me semblait avoir lu que maintenant quand le paiement de la commande échouait on restait sur la même commande et on recevait pourquoi elle a échoué. Est-ce que j’ai mal compris ? Merci ") 2 weeks 2 days ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") - [1](/forum/25-install-update/910791-paiement-paypal-bloque?start=0 "Page:1") - [2](/forum/25-install-update/910791-paiement-paypal-bloque?start=20 "Page:2") - [3](/forum/25-install-update/910791-paiement-paypal-bloque?start=40 "Page:3") | Replies:43 Views:1031 | [Last Post](/forum/25-install-update/910791-paiement-paypal-bloque?start=40#100000364 "Bonjour, Je suis passé en version 6.7.1 et j’ai eu une commande hier avec un paiement PayPal mais j’ai eu 2 commandes, 1 annulée et ensuite 1 créé puis confirmée…malheureusement j’ai enlevé le mode debogage dans le mode de paiement. J’imagine qu’il est impossible de savoir pourquoi il y a eu cette commande annulée. Il me semblait avoir lu que maintenant quand le paiement de la commande échouait on restait sur la même commande et on recevait pourquoi elle a échoué. Est-ce que j’ai mal compris ? Merci ") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 2 weeks 2 days ago | | [](/forum/25-install-update/100000062-products-down-after-update) | [Products down after update](/forum/25-install-update/100000062-products-down-after-update "-- url of the page with the problem -- : nordicdental.dk/dental-shop/oralscanner/alliedstar-oralscannere -- Browser(s) name and version -- : Chrome 156.0 Products down after update. I need to reinstall my page now. [/font][/size][/color]") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 weeks 5 days ago, by [Peter Kjeldsen](/forum/user/33928-peter-kjeldsen "View Peter Kjeldsen's Profile") [Last Post](/forum/25-install-update/100000062-products-down-after-update#100000337 "Hi, This message comes from one of your mass actions, not from the database problem of the other day. When a product is saved, HikaShop runs the mass actions that have the "After a product is updated" trigger. Since HikaShop 6.7.0, an "Update values" action that calculates a value from the price (for example price.price_value*1.25) forgets to include the price table in its query, so MySQL refuses it with "Unknown column hk_price.price_value" and the save stops. This is why it only happens with some saves: those where that mass action applies. We have corrected it on our end. Download again the install package of HikaShop on our website and install it on yours in order to get the patch. Your mass action will then calculate its value again and products will save normally. If the message still appears after that, please tell us which mass actions you have with a product trigger and what their actions are set to.") 2 weeks 4 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:112 | [Last Post](/forum/25-install-update/100000062-products-down-after-update#100000337 "Hi, This message comes from one of your mass actions, not from the database problem of the other day. When a product is saved, HikaShop runs the mass actions that have the "After a product is updated" trigger. Since HikaShop 6.7.0, an "Update values" action that calculates a value from the price (for example price.price_value*1.25) forgets to include the price table in its query, so MySQL refuses it with "Unknown column hk_price.price_value" and the save stops. This is why it only happens with some saves: those where that mass action applies. We have corrected it on our end. Download again the install package of HikaShop on our website and install it on yours in order to get the patch. Your mass action will then calculate its value again and products will save normally. If the message still appears after that, please tell us which mass actions you have with a product trigger and what their actions are set to.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 2 weeks 4 days ago | | [](/forum/25-install-update/100000061-website-really-slow) | [Website Really Slow](/forum/25-install-update/100000061-website-really-slow "-- HikaShop version -- : 6.7.0 -- Joomla version -- : 5.4.10 -- PHP version -- : 8.5.11 -- Browser(s) name and version -- : Chrome 153.0 -- Error-message(debug-mod must be tuned on) -- : None on display - system is just extremely slow Hello,  My website is running really slow. I contacted my hosting platform and they stated that it was due to hikashop - see note from them below :: " Thank you for your ticket, I did some testing on your website, and it is very slow, but it does not seem to be related to the server. It appears that this is a plugin of your hikashop plugin. You need to check and disable it temporarily and see if that helps. You will need to check each plugin and see which one is causing you this issue. I would suggest you ask your site developer to do this for you. Thank you.  Rochen Limited" Could you all help me with this process? - Has anyone else complained of a slow site due to hika??? Thanks, ") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 2 weeks 6 days ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/25-install-update/100000061-website-really-slow#100000303 "Thank you for the information - very much appreciated.  I have copied the debug info below. Also if you would like to login to see it for yourself  USER NAME: hikashop Password: hikashop# Longest debug:    beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs The following was reported:    beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs") 2 weeks 5 days ago by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") | Replies:1 Views:144 | [Last Post](/forum/25-install-update/100000061-website-really-slow#100000303 "Thank you for the information - very much appreciated.  I have copied the debug info below. Also if you would like to login to see it for yourself  USER NAME: hikashop Password: hikashop# Longest debug:    beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs The following was reported:    beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (334μs) afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (10.6ms) beforeRenderModule mod_hikashop (Store Header) (720B) (5μs) afterRenderModule mod_hikashop (Store Header) (18.71KB) (724μs) beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (279μs) afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (7.63ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.34KB) (739μs) beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (400μs) afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (9.18ms) beforeRenderModule mod_hikashop (Store Header) (720B) (6μs) afterRenderModule mod_hikashop (Store Header) (18.13KB) (690μs) beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (336μs) afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (7.51ms) beforeRenderModule mod_hikashop (Store Header) (720B) (8μs) afterRenderModule mod_hikashop (Store Header) (17.77KB) (872μs) 1 x afterRenderRawModule mod_hikashop (Store Header) (582.5KB) (0.02%) 10.60ms 1 x afterRenderRawModule mod_hikashop (Store Header) (299.04KB) (0.02%) 9.18ms 1 x afterRenderRawModule mod_hikashop (Store Header) (303.47KB) (0.01%) 7.63ms 1 x afterRenderRawModule mod_hikashop (Store Header) (290.7KB) (0.01%) 7.51ms 1 x afterRenderModule mod_hikashop (Store Header) (17.77KB) (0%) 872μs 1 x afterRenderModule mod_hikashop (Store Header) (18.34KB) (0%) 739μs 1 x afterRenderModule mod_hikashop (Store Header) (18.71KB) (0%) 724μs 1 x afterRenderModule mod_hikashop (Store Header) (18.13KB) (0%) 690μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.72KB) (0%) 400μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.35KB) (0%) 336μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (31.3KB) (0%) 334μs 1 x beforeRenderRawModule mod_hikashop (Store Header) (30.93KB) (0%) 279μs 4 x beforeRenderModule mod_hikashop (Store Header) (720B) (0%) 25μs") by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") 2 weeks 5 days ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.058 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)