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#  [Install & Update](/forum/25-install-update "View Category 'Install & Update'")  6324 topics

| Having an installation or update issue? You will probably find some help here. |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/25-install-update/910209-add-photo-to-product-page) | [Add photo to product page](/forum/25-install-update/910209-add-photo-to-product-page "-- HikaShop version -- : 6.4.0 -- Joomla version -- : 4.4.0 -- PHP version -- : 8.3.30  Hello,  Since i've updated to the 6.4.0 version i just can't add any photo to the product page. However i can select the photo and press de save button, it doesn't appear. Is there any solution for it?  Best regards")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 2 weeks ago, by [nicobraam](/forum/user/50754-nicobraam "View nicobraam's Profile")       [Last Post](/forum/25-install-update/910209-add-photo-to-product-page#370963 "Hi,  That's probably a javascript issue. If you open the console of your browser on the product page and you retry, do you see an error ? Could you provide a backend access via our contact form in order to check on the situation ?   www.hikashop.com/support/contact-us.html") 7 months 2 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:290 | [Last Post](/forum/25-install-update/910209-add-photo-to-product-page#370963 "Hi,  That's probably a javascript issue. If you open the console of your browser on the product page and you retry, do you see an error ? Could you provide a backend access via our contact form in order to check on the situation ?   www.hikashop.com/support/contact-us.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      7 months 2 weeks ago |
| [](/forum/25-install-update/910205-maximum-weight-for-order) | [Maximum Weight for Order](/forum/25-install-update/910205-maximum-weight-for-order "-- HikaShop version -- : HikaShop Business 6.4.0 &#91;2603202315&#93; -- Joomla version -- : 6.0.3 -- PHP version -- : 8.4.18  Among 8 items we are selling one weighs 12.5kg  Looking as to what settings to make the following happen  If someone orders this product then no other products can be ordered with it OR If someone orders other items and then goes to order the 12.5kg item they cannot do so  Thanks")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 2 weeks ago, by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile")       [Last Post](/forum/25-install-update/910205-maximum-weight-for-order#370960 "Thanks Now to get my skates on and check this out and test Will revert") 7 months 2 weeks ago     by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") | Replies:4  Views:338 | [Last Post](/forum/25-install-update/910205-maximum-weight-for-order#370960 "Thanks Now to get my skates on and check this out and test Will revert") by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile")      7 months 2 weeks ago |
| [](/forum/25-install-update/910204-cdn) | [CDN](/forum/25-install-update/910204-cdn "Hi Nicolas.  We would like to ask for your recommendation regarding the use of a CDN with HikaShop.  Our website is built with Joomla + HikaShop and hosted on SiteGround. We are currently considering enabling the free SiteGround CDN, mainly to improve loading speed and stability on heavier pages.  Our main concern is about pages that contain a lot of content, especially: • product or category pages with many variants • pages with a significant amount of text • pages with many product images • pages where HikaShop generates dynamic product-related content  SiteGround explains that their free CDN mainly caches static resources such as images, CSS and JavaScript, while dynamic caching is part of their premium plan. Before enabling the free CDN, we would like to know whether HikaShop generally considers this a good practice for improving front-end performance.  More specifically, we would like to understand the following: 1. Does HikaShop recommend using a CDN to improve performance and loading speed on Joomla websites, especially for heavy product/category pages? 2. In your experience, is there any known issue or important precaution when using a CDN with HikaShop on pages that include many variants, a lot of text, and many images? 3. If only the free SiteGround CDN is enabled, and it mainly caches static assets, do you see any risk of conflicts with HikaShop pages or product rendering? 4. Are there any recommendations regarding cache management when product-related content is updated, for example: • product images • product descriptions • meta data • prices • stock / availability • variant-related information 5. If Joomla system cache is also enabled, is there any specific advice on how to combine Joomla cache with a CDN when using HikaShop? 6. Are there any parts of HikaShop pages that you would especially recommend not to cache aggressively, or any configuration that should be avoided?  Our objective is not only to improve user-side loading performance, but also to keep the site stable and avoid problems with outdated content or inconsistent product information after updates.  So, in short, we would really appreciate your opinion on this: Would you recommend using the free SiteGround CDN with HikaShop in a store like ours, and if so, are there any best practices, limitations or precautions we should keep in mind?  Thank you very much for your help.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 2 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910204-cdn#370939 "Thanks Nicolas.") 7 months 2 weeks ago     by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:2  Views:395 | [Last Post](/forum/25-install-update/910204-cdn#370939 "Thanks Nicolas.") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")      7 months 2 weeks ago |
| [](/forum/25-install-update/910197-urgent-does-not-load-the-attached-file) | [URGENT - Does not load the attached file](/forum/25-install-update/910197-urgent-does-not-load-the-attached-file "Hi Nicolas. I just realized that when a client uploads a file for a custom order, it doesn't reach us or get recorded. I don't know if it has to do with what we have yet to see about price&#95;calculate")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 2 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910197-urgent-does-not-load-the-attached-file#370900 "Hi Nicolas. It works ok. Thanks.") 7 months 2 weeks ago     by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:2  Views:314 | [Last Post](/forum/25-install-update/910197-urgent-does-not-load-the-attached-file#370900 "Hi Nicolas. It works ok. Thanks.") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")      7 months 2 weeks ago |
| [](/forum/25-install-update/910190-urgent-prices-are-not-displayed---issue-with-price-calculations) | [URGENT: Prices are not displayed — issue with Price Calculations](/forum/25-install-update/910190-urgent-prices-are-not-displayed---issue-with-price-calculations "Hi Nicolas,  After updating to HikaShop 6.4.0, I’m facing a critical issue: on some product pages the price is not displayed on screen when the price depends on HikaShop – Price Calculations (price computed from custom fields such as width/height/quantity/shape).  What happens  The calculation is triggered (an XHR request returns HTTP 200), but the price never renders.  The browser console shows:  Uncaught TypeError: Cannot read properties of null (reading 'price')  Triggered inside the xhr.onreadystatechange callback (hikashop.js).  Technical evidence (Network/XHR)  In Network → XHR there is a request named calculate returning:  Response: No product id  And in Payload / Form data, only these parameters are sent:  {&quot;cart&#95;type&quot;:&quot;cart&quot;,&quot;add&quot;:&quot;1&quot;,&quot;ctrl&quot;:&quot;product&quot;,&quot;task&quot;:&quot;updatecart&quot;,&quot;return&#95;url&quot;:&quot;aHR0cHM6Ly93d3cuaGVybWFub3NnYWxpYW5vLmVzL2NvbXByYXIvZXRpcXVldGFzLXBlcnNvbmFsaXphZGFz&quot;}  As you can see, product&#95;id is not being sent.  DOM evidence  In Elements, I can see:    This span is empty (no ID inside), so the AJAX/calculation flow cannot retrieve the product&#95;id and the request ends with “No product id”. Then the JS tries to read .price and crashes.  Important notes  This does not affect all products: it happens only on products where the price is calculated using Price Calculations with custom fields.  Products with a “normal” price (no calculation) are not affected.  Example URL    www.hermanosgaliano.es/comprar/etiquetas-personalizadas  Request  Could you please confirm if this is a regression in 6.4.0 and provide a patch? It looks like the issue is that product&#95;id is not injected into the DOM (or is not being read properly) when building the calculate/updatecart request.  Thank you in advance — this is urgent because it directly impacts conversions.  Best regards, José Ángel Hermanos Galiano")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910190-urgent-prices-are-not-displayed---issue-with-price-calculations#370896 "Nicolas. It's true and I apologize for that. I was testing on another computer that had not removed the cookies/cache from the url. The only thing left pending is not being able to upload files.") 7 months 2 weeks ago     by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:7  Views:514 | [Last Post](/forum/25-install-update/910190-urgent-prices-are-not-displayed---issue-with-price-calculations#370896 "Nicolas. It's true and I apologize for that. I was testing on another computer that had not removed the cookies/cache from the url. The only thing left pending is not being able to upload files.") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")      7 months 2 weeks ago |
| [](/forum/25-install-update/910194-issue-with-weights-screen-blanking-out-after-updating-to-hikashop-6-4-0) | [Issue with "Weights" screen blanking out after updating to HikaShop 6.4.0](/forum/25-install-update/910194-issue-with-weights-screen-blanking-out-after-updating-to-hikashop-6-4-0 "-- HikaShop version -- : 6.4.0 -- Joomla version -- : 6.0.3 -- PHP version -- : 8.5.2 -- Browser(s) name and version -- : Safari 26.3.1  After updating to HikaShop 6.4.0, the &quot;Weights&quot; configuration screen has become extremely slow. While no explicit error message is displayed, the page ends up as a blank white screen.  Even in versions prior to 6.4.0, I experienced this same &quot;blank screen&quot; issue whenever I set the display quantity for &quot;Weights&quot; to &quot;200.&quot; It seems that the current update has exacerbated this performance issue, possibly due to the processing load.  Could you please look into this and advise on a fix or a workaround?")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile")       [Last Post](/forum/25-install-update/910194-issue-with-weights-screen-blanking-out-after-updating-to-hikashop-6-4-0#370891 "I am happy to report that the issue has been resolved by installing the latest update. Thank you very much for your support.  On a side note, congratulations on the release of HikaShop 6.4.0! With this new version, I am currently preparing to migrate my site to a new template that is fully compatible with HikaShop 6.4.0. I expect to have more questions as I move forward with these updates and customizations, so I look forward to your continued assistance.") 7 months 2 weeks ago     by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile") | Replies:4  Views:404 | [Last Post](/forum/25-install-update/910194-issue-with-weights-screen-blanking-out-after-updating-to-hikashop-6-4-0#370891 "I am happy to report that the issue has been resolved by installing the latest update. Thank you very much for your support.  On a side note, congratulations on the release of HikaShop 6.4.0! With this new version, I am currently preparing to migrate my site to a new template that is fully compatible with HikaShop 6.4.0. I expect to have more questions as I move forward with these updates and customizations, so I look forward to your continued assistance.") by [Alouette00](/forum/user/53482-alouette00 "View Alouette00's Profile")      7 months 2 weeks ago |
| [](/forum/25-install-update/910184-product-snippets-hikashop-6-4-0) | [Product snippets Hikashop 6.4.0](/forum/25-install-update/910184-product-snippets-hikashop-6-4-0 "Hi Nicolas, With HikaShop 6.4.0, Google Search Console is reporting errors in Product snippets. I’m attaching a screenshot with an example URL. Do you know what this could be related to?")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910184-product-snippets-hikashop-6-4-0#370869 "Hi Nicolas. It works ok. Thanks so much!!") 7 months 3 weeks ago     by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:11  Views:383 | [Last Post](/forum/25-install-update/910184-product-snippets-hikashop-6-4-0#370869 "Hi Nicolas. It works ok. Thanks so much!!") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")      7 months 3 weeks ago |
| [](/forum/25-install-update/910191-prevent-google-from-using-review-text-as-serp-snippet-keep-aggregaterating) | [Prevent Google from using review text as SERP snippet (keep aggregateRating)](/forum/25-install-update/910191-prevent-google-from-using-review-text-as-serp-snippet-keep-aggregaterating "Hi Nicolas, Quick note: the text below has been drafted with the help of ChatGPT (I’m sending it so you can quickly understand the issue and what I’m asking for).  I’m working on the SEO of a HikaShop product page and I’ve noticed Google is using a customer review sentence as the SERP snippet description instead of the meta description.  Affected URL:   www.hermanosgaliano.es/comprar/cajas-con-ventana-transparente  What I’ve verified in Google Search Console:  The URL is indexed.  Declared canonical = Google-selected canonical.  The correct title and meta description are detected in the “crawled page”.  However, in Google’s snippet, the description text is taken verbatim from a review (e.g. “Without a doubt, these are the best…”). That review text exists in two places:  In the visible HTML comments block (the review content container).  In the JSON-LD ProductGroup under review&#91;&#93;.reviewBody.  What I need (ideally in a supported way, without editing core files) is an option to prevent review text from being used as a SERP snippet, while keeping the rating rich results. Possible approaches:  A) Automatically add data-nosnippet to the HTML container that prints each review text (e.g. .hika&#95;comment&#95;listing&#95;content), so Google won’t use those sentences to build the snippet, while keeping the reviews visible to users.  and/or  B) A HikaShop option to not output reviewBody in the JSON-LD (while keeping aggregateRating and reviewCount), or to output reviews without the free-text body (rating/author/date only), to reduce the chance Google selects review text for the snippet.  Goal:  Keep eligibility for rich results (price/stock/aggregate rating stars).  Only prevent Google from using customer review sentences as the snippet description, to keep messaging consistent with the meta description.  Is there an existing setting for this, or would you consider adding it to the reviews output / structured data generation?  Thank you, José Ángel")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910191-prevent-google-from-using-review-text-as-serp-snippet-keep-aggregaterating#370859 "Hi,  This is expected Google behavior. Google may choose to display any visible text from the page as the SERP snippet if it considers it more relevant to the user's search query, even when a meta description is set.  We've added the data-nosnippet attribute to the review text container and the shop's answer container in the vote listing template. This tells Google not to use the content of these elements as a SERP snippet, while keeping the review text fully visible to users and fully functional in the JSON-LD structured data (aggregateRating, reviewBody, etc.). Your rich results eligibility is not affected.   developers.google.com/search/docs/crawli...#data-nosnippet-attr  The fix is available in the updated 6.4.0 package. Please download and reinstall from your member area. If you have a view override of vote / listing, you will need to add data-nosnippet to the corresponding divs in your override as well.  Regarding removing reviewBody from JSON-LD: we don't recommend this. Google uses reviewBody to validate that reviews are legitimate and to display review snippets in rich results. Removing it could reduce your rich results eligibility.") 7 months 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:276 | [Last Post](/forum/25-install-update/910191-prevent-google-from-using-review-text-as-serp-snippet-keep-aggregaterating#370859 "Hi,  This is expected Google behavior. Google may choose to display any visible text from the page as the SERP snippet if it considers it more relevant to the user's search query, even when a meta description is set.  We've added the data-nosnippet attribute to the review text container and the shop's answer container in the vote listing template. This tells Google not to use the content of these elements as a SERP snippet, while keeping the review text fully visible to users and fully functional in the JSON-LD structured data (aggregateRating, reviewBody, etc.). Your rich results eligibility is not affected.   developers.google.com/search/docs/crawli...#data-nosnippet-attr  The fix is available in the updated 6.4.0 package. Please download and reinstall from your member area. If you have a view override of vote / listing, you will need to add data-nosnippet to the corresponding divs in your override as well.  Regarding removing reviewBody from JSON-LD: we don't recommend this. Google uses reviewBody to validate that reviews are legitimate and to display review snippets in rich results. Removing it could reduce your rich results eligibility.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      7 months 3 weeks ago |
| [](/forum/25-install-update/910177-hikashop-update-to-grid-layout) | [Hikashop update to Grid layout](/forum/25-install-update/910177-hikashop-update-to-grid-layout "-- HikaShop version -- : 6.3.0 -- Joomla version -- : 5.4.3 -- PHP version -- : 8.2.30 -- Browser(s) name and version -- : 148.0.2  Morning,  been wrestling with the “new and modern” grid layout and find it irritating.  Did you really need to add the following line to the (main) hikashop.css file?  .hk-row &gt; &#91;class&#42;=&quot;hkc-&quot;&#93;, .hk-row-fluid &gt; &#91;class&#42;=&quot;hkc-&quot;&#93;, .hk-container-fluid &gt; &#91;class&#42;=&quot;hkc-&quot;&#93; { width: auto !important; float: none !important; }  It’s rude, unprofessional and does screw up older layouts since each and every older css rule needs to be overwritten with it’s own, higher class, css important! rule.  I suppose that the new grid layout is nice if you start from scratch, but above rule does not leave any simple fix for older templates other than to remove it from the hikashop.css and have to remove it again with each update.  Just me blowing of some steam…  Rene")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [EnerW](/forum/user/38634-enerw "View EnerW's Profile")       [Last Post](/forum/25-install-update/910177-hikashop-update-to-grid-layout#370845 "Hi,  Thank you for the detailed feedback on the grid layout system and for identifying the registration form issue.  You're right. The register button and the &quot;Fields marked with an asterisk (&#42;) are required.&quot; text were not wrapped in proper grid containers, unlike the form fields above them. This caused them to not align correctly with the label/input grid layout.  We've fixed both elements by wrapping them in the same hkform-group / hkc-sm-8 structure used by the other form rows. The fix is available in the updated 6.4.0 package.") 7 months 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:1807 | [Last Post](/forum/25-install-update/910177-hikashop-update-to-grid-layout#370845 "Hi,  Thank you for the detailed feedback on the grid layout system and for identifying the registration form issue.  You're right. The register button and the &quot;Fields marked with an asterisk (&#42;) are required.&quot; text were not wrapped in proper grid containers, unlike the form fields above them. This caused them to not align correctly with the label/input grid layout.  We've fixed both elements by wrapping them in the same hkform-group / hkc-sm-8 structure used by the other form rows. The fix is available in the updated 6.4.0 package.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      7 months 3 weeks ago |
| [](/forum/25-install-update/910187-urgent---adding-more-than-one-unit-to-the-cart-doesnt-work) | [URGENT – Adding more than one unit to the cart doesn’t work](/forum/25-install-update/910187-urgent---adding-more-than-one-unit-to-the-cart-doesnt-work "Hi Nicolas,  I’ve just detected something very important: when trying to add 2 or more units of the same variant to the cart from a product page, only 1 unit is added to the cart.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910187-urgent---adding-more-than-one-unit-to-the-cart-doesnt-work#370840 "thanks") 7 months 3 weeks ago     by [duportail](/forum/user/82788-duportail "View duportail's Profile") | Replies:7  Views:546 | [Last Post](/forum/25-install-update/910187-urgent---adding-more-than-one-unit-to-the-cart-doesnt-work#370840 "thanks") by [duportail](/forum/user/82788-duportail "View duportail's Profile")      7 months 3 weeks ago |
| [](/forum/25-install-update/910180-diamond-ai-pro---ai-product-descriptions-images-for-hikashop-shared-with-nico) | [Diamond AI PRO – AI product descriptions &amp; images for HikaShop (shared with Nico](/forum/25-install-update/910180-diamond-ai-pro---ai-product-descriptions-images-for-hikashop-shared-with-nico "-- HikaShop version -- : 6.4.0 -- Joomla version -- : 5x -- PHP version -- : 8  Hi everyone,  With Nicolas’ permission, I would like to share a tool I built for HikaShop stores called Diamond AI PRO.  Many HikaShop stores have hundreds or even thousands of products, and writing unique product descriptions for all of them can take an enormous amount of time. The goal of this extension is to make that process much faster using AI.  Diamond AI PRO can automatically generate SEO-optimized product descriptions in bulk, while adapting the writing style depending on the product type.  Some of the main features:  • Bulk AI generation for product descriptions • Context-aware writing style based on product type • SEO-optimized text structure • Optional AI image generation (DALL-E 3) • Internal linking suggestions • Designed specifically for HikaShop product catalogs  The idea is simply to help store owners save time while still having high-quality product content.  If anyone would like to see how it works, more information and purchase options are available here:    pagefixai.com/hikashop-diamond/  I would also be very interested to hear feedback from the HikaShop community.  Best regards Gergely")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [pagefixai](/forum/user/84026-pagefixai "View pagefixai's Profile")       [Last Post](/forum/25-install-update/910180-diamond-ai-pro---ai-product-descriptions-images-for-hikashop-shared-with-nico#370838 "Hi,  Thanks for taking the time to watch the demo and for the detailed feedback, I really appreciate it.  About the speed — you’re right. If you only generate content for a few products, it doesn’t feel much faster than using ChatGPT manually. That’s not really where the plugin is meant to shine. It’s more about handling larger batches. When you’re dealing with dozens or even hundreds of products, not having to switch between tabs, copy-paste, and manually format everything starts to make a noticeable difference. The idea is to keep everything inside HikaShop and make the whole process more consistent and less repetitive.  Regarding the images, that’s a fair concern as well. The system doesn’t actually “know” the exact real product, so the images are more illustrative than precise. They’re mainly there to help when a product doesn’t have a proper image yet, or to improve the overall look of a catalog. That’s also why the image part is optional and can be adjusted or skipped entirely. I wouldn’t position it as a replacement for official product photos, more like a fallback or visual enhancement.  About the CSS, I agree with you. The inline styles are there to make sure the content looks acceptable across different templates without extra setup, but I understand that in a real shop it’s better if styling is handled by the template. I’ll probably make this more flexible so the output can be cleaner if needed.  Overall, the goal isn’t really to replace manual ChatGPT usage in every situation, but to make the workflow smoother when working directly inside HikaShop, especially when the number of products starts to grow.  Thanks again for the feedback, it’s genuinely useful.") 7 months 3 weeks ago     by [pagefixai](/forum/user/84026-pagefixai "View pagefixai's Profile") | Replies:2  Views:482 | [Last Post](/forum/25-install-update/910180-diamond-ai-pro---ai-product-descriptions-images-for-hikashop-shared-with-nico#370838 "Hi,  Thanks for taking the time to watch the demo and for the detailed feedback, I really appreciate it.  About the speed — you’re right. If you only generate content for a few products, it doesn’t feel much faster than using ChatGPT manually. That’s not really where the plugin is meant to shine. It’s more about handling larger batches. When you’re dealing with dozens or even hundreds of products, not having to switch between tabs, copy-paste, and manually format everything starts to make a noticeable difference. The idea is to keep everything inside HikaShop and make the whole process more consistent and less repetitive.  Regarding the images, that’s a fair concern as well. The system doesn’t actually “know” the exact real product, so the images are more illustrative than precise. They’re mainly there to help when a product doesn’t have a proper image yet, or to improve the overall look of a catalog. That’s also why the image part is optional and can be adjusted or skipped entirely. I wouldn’t position it as a replacement for official product photos, more like a fallback or visual enhancement.  About the CSS, I agree with you. The inline styles are there to make sure the content looks acceptable across different templates without extra setup, but I understand that in a real shop it’s better if styling is handled by the template. I’ll probably make this more flexible so the output can be cleaner if needed.  Overall, the goal isn’t really to replace manual ChatGPT usage in every situation, but to make the workflow smoother when working directly inside HikaShop, especially when the number of products starts to grow.  Thanks again for the feedback, it’s genuinely useful.") by [pagefixai](/forum/user/84026-pagefixai "View pagefixai's Profile")      7 months 3 weeks ago |
| [](/forum/25-install-update/910185-cannot-find-ucp-plugin) | [cannot find ucp plugin](/forum/25-install-update/910185-cannot-find-ucp-plugin "-- url of the page with the problem -- :   www.ubuntushop.biz  -- HikaShop version -- : 6.4.0 -- Joomla version -- : 5.4 -- PHP version -- : 8.4  cannot find ucp plugin")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [duportail](/forum/user/82788-duportail "View duportail's Profile")       [Last Post](/forum/25-install-update/910185-cannot-find-ucp-plugin#370832 "thanks. Can you also look at   www.hikashop.com/forum/install-update/91...n-t-work.html#370827  kinda urgent") 7 months 3 weeks ago     by [duportail](/forum/user/82788-duportail "View duportail's Profile") | Replies:2  Views:262 | [Last Post](/forum/25-install-update/910185-cannot-find-ucp-plugin#370832 "thanks. Can you also look at   www.hikashop.com/forum/install-update/91...n-t-work.html#370827  kinda urgent") by [duportail](/forum/user/82788-duportail "View duportail's Profile")      7 months 3 weeks ago |
| [](/forum/25-install-update/910186-hikashop-6-4-0-json-ld-show-microdata-php) | [HikaShop 6.4.0 JSON-LD - (show\_microdata.php)](/forum/25-install-update/910186-hikashop-6-4-0-json-ld-show-microdata-php "Hi Nicolas. This text is a recommendation from ChatGPT. Attached you’ll find a .txt file that ChatGPT says fixes this “issue.” --- I’ve updated to HikaShop 6.4.0 (the version that should add productGroupID to ProductGroup and truncate/normalize the JSON-LD description to Google’s limit). However, after the update, Google Search Console (Shopping → Merchant listings) still reports:  Missing field productGroupID in the  (ProductGroup)  Invalid string length for field description in the   When checking the page source, the JSON-LD ProductGroup still contains a very long description (basically the full body) and does not include productGroupID.  Root cause found: My site has a Joomla template override at:  /templates//html/com&#95;hikashop/product/show&#95;microdata.php  This override file is marked version 5.0.4 and still generates the old JSON-LD / microdata logic, so it bypasses the updated schema output from HikaShop 6.4.0. That’s why your 6.4.0 fixes do not appear on the frontend.  Why this matters / suggested solution: Many Joomla sites keep old overrides for years. After upgrading HikaShop, these overrides can silently keep outputting outdated structured data, causing Shopping/Merchant listing warnings again.  A practical approach is to either:  Provide a note in the release/upgrade instructions (6.4.0) warning users to check for templates/.../com&#95;hikashop/product/show&#95;microdata.php overrides that may block the schema fixes, and/or  Provide an updated reference version of show&#95;microdata.php compatible with 6.4.0 (including productGroupID in ProductGroup and description normalization + truncation), so users can update their overrides safely without removing them.  If needed, I can share the exact override file content from my site and the resulting JSON-LD output for a sample product.  Thanks!")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910186-hikashop-6-4-0-json-ld-show-microdata-php#370828 "Ok. Thanks so much.") 7 months 3 weeks ago     by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:3  Views:481 | [Last Post](/forum/25-install-update/910186-hikashop-6-4-0-json-ld-show-microdata-php#370828 "Ok. Thanks so much.") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")      7 months 3 weeks ago |
| [](/forum/25-install-update/910182-backend-hikashop-orders) | [Backend - Hikashop - Orders](/forum/25-install-update/910182-backend-hikashop-orders "Hi Nicolas,  With the new HikaShop 6.4.0 version we have noticed the following:  In the backend, under HikaShop → Orders, the dropdown on each order line (which allowed changing the order status without opening the order) is no longer displayed.  The order statuses in HikaShop are now shown in English, and the translations have been lost (in our case, we had them translated into Spanish).")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910182-backend-hikashop-orders#370810 "Hi,  Thanks for the feedback. Both issues are related. This was a regression introduced in 6.4.0 by the new &quot;import&quot; button on the orders listing. The code for that button was overwriting an internal variable that was used by the order listing template to detect whether the page is displayed inside a popup. As a result, the template was incorrectly skipping the status dropdown and falling back to displaying the raw status code instead of the translated name. I've made a patch for it. Download again the install package of HikaShop on our website and install it on yours to get it.") 7 months 3 weeks ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:210 | [Last Post](/forum/25-install-update/910182-backend-hikashop-orders#370810 "Hi,  Thanks for the feedback. Both issues are related. This was a regression introduced in 6.4.0 by the new &quot;import&quot; button on the orders listing. The code for that button was overwriting an internal variable that was used by the order listing template to detect whether the page is displayed inside a popup. As a result, the template was incorrectly skipping the status dropdown and falling back to displaying the raw status code instead of the translated name. I've made a patch for it. Download again the install package of HikaShop on our website and install it on yours to get it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      7 months 3 weeks ago |
| [](/forum/25-install-update/910181-hikashop-6-4-0-breadcrumbs) | [Hikashop 6.4.0 - Breadcrumbs](/forum/25-install-update/910181-hikashop-6-4-0-breadcrumbs "Hi Nicolas,  On my staging/test website I’ve installed HikaShop 6.4.0.  In the Full breadcrumb configuration (set to Automatic), the breadcrumb path now shows like this: Home / Category / Product name: main variant  Is there a reason why it was changed to this format?  From a user point of view, I think it would be more accurate to display: Home / Category / Product name  The reason is that if a customer selects a different variant in the selector, the breadcrumbs don’t change, and the page still displays the main variant in the breadcrumb trail.  I’m attaching 3 screenshots with an example.")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910181-hikashop-6-4-0-breadcrumbs#370808 "It works ok. Thanks so much.") 7 months 3 weeks ago     by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:4  Views:248 | [Last Post](/forum/25-install-update/910181-hikashop-6-4-0-breadcrumbs#370808 "It works ok. Thanks so much.") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")      7 months 3 weeks ago |
| [](/forum/25-install-update/910179-gpt-merchant) | [GPT Merchant](/forum/25-install-update/910179-gpt-merchant "Hello,  We use Joomla + HikaShop and already rely on the HikaShop Google Products / Merchant feed plugin.  OpenAI is onboarding merchants for ChatGPT product feeds and Instant Checkout through its Agentic Commerce documentation. At this stage, our priority is the product feed, not checkout.  We would like to know:  1. Do you have any plans to support an OpenAI / ChatGPT merchant product feed natively? 2. If not, what would be the cleanest way to generate a second feed from HikaShop based on the existing Google Products plugin? 3. Can the current plugin output be customized or extended easily to map additional fields required by another merchant feed specification? 4. For stores with variants, multipacks, custom product fields, brand, GTIN/MPN and stock, what export approach would you recommend to avoid modifying core files?  Our store has around 1,600–2,000 unique SKUs.  Thank you.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910179-gpt-merchant#370795 "Nicolas! Thanks so much.") 7 months 3 weeks ago     by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:2  Views:301 | [Last Post](/forum/25-install-update/910179-gpt-merchant#370795 "Nicolas! Thanks so much.") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")      7 months 3 weeks ago |
| [](/forum/25-install-update/910175-gsc-merchant-listings-error-productgroup-description-too-long-json-ld---excee) | [GSC Merchant listings error: ProductGroup.description too long (JSON-LD) – excee](/forum/25-install-update/910175-gsc-merchant-listings-error-productgroup-description-too-long-json-ld---excee "Hello Nicolas, I’m getting Google Search Console emails for Merchant listings / structured data:  “The length of the string value for field ‘description’ is invalid (in ‘’).”  On this product page, HikaShop outputs JSON-LD with @type: &quot;ProductGroup&quot; and the description field contains almost the entire long product content (tables + FAQs + full copy), so the string exceeds Google’s 5000 character limit for description.  URL:   www.hermanosgaliano.es/comprar/papel-secamanos  In the page source:  @type: &quot;ProductGroup&quot;  description: &quot;&quot; (over 5000 chars)  Could you please update the structured data generator so that:  ProductGroup.description is capped to ription” field if available, so it complies with Google Merchant/structured data requirements and avoids GSC errors?  Thanks!")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910175-gsc-merchant-listings-error-productgroup-description-too-long-json-ld---excee#370777 "Thanks so much.") 7 months 3 weeks ago     by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:3  Views:380 | [Last Post](/forum/25-install-update/910175-gsc-merchant-listings-error-productgroup-description-too-long-json-ld---excee#370777 "Thanks so much.") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")      7 months 3 weeks ago |
| [](/forum/25-install-update/910169-error-sending-payment-notification-to-admin) | [Error sending payment notification to admin](/forum/25-install-update/910169-error-sending-payment-notification-to-admin "-- url of the page with the problem -- :   cancunflowershop.com.mx  -- HikaShop version -- : 6.3.0 -- Error-message(debug-mod must be tuned on) -- : &quot;Could not access file:   www.cancunflowershop.com.mx/media/com&#95;hi...ail/header&#95;black.png  An error happened during the resending of the email&quot;  HikaShop is not sending the Payment Confirmed. When trying to resend email from Email History the following error message appears: &quot;Could not access file:   www.cancunflowershop.com.mx/media/com&#95;hi...ail/header&#95;black.png  An error happened during the resending of the email&quot;  The file is in place and accessible and it shows fine on the preview.  Thank you in advance")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 7 months 4 weeks ago, by [Navarro](/forum/user/82106-navarro "View Navarro's Profile")       [Last Post](/forum/25-install-update/910169-error-sending-payment-notification-to-admin#370759 "It's working now.  Thank you so much :-)") 7 months 4 weeks ago     by [Navarro](/forum/user/82106-navarro "View Navarro's Profile") | Replies:2  Views:250 | [Last Post](/forum/25-install-update/910169-error-sending-payment-notification-to-admin#370759 "It's working now.  Thank you so much :-)") by [Navarro](/forum/user/82106-navarro "View Navarro's Profile")      7 months 4 weeks ago |
| [](/forum/25-install-update/910165-product-snippets) | [Product snippets](/forum/25-install-update/910165-product-snippets "Hi Nicolas,  I wanted to mention something I’ve been seeing for the past few days in Google Search Console.  When I check the indexing status of a page, under the Product snippets section, Google only seems to detect/show the main variant of each product.  Is this just how Google works, or could it be related to some HikaShop configuration?")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 8 months 10 hours ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")       [Last Post](/forum/25-install-update/910165-product-snippets#370737 "Thanks, Nicolas. I’ll wait for the new version to be available.  Best regards.") 7 months 4 weeks ago     by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:4  Views:283 | [Last Post](/forum/25-install-update/910165-product-snippets#370737 "Thanks, Nicolas. I’ll wait for the new version to be available.  Best regards.") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile")      7 months 4 weeks ago |
| [](/forum/25-install-update/910164-affichage-tableau-de-bord) | [Affichage tableau de bord](/forum/25-install-update/910164-affichage-tableau-de-bord "Bonjour,  Désolé de vous solliciter pour ça mais pouvez-vous me rappeler comment dois-je procéder pour afficher mon tableau de bord en plein largeur (voir ci-joint ?  Bonne journée,")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 8 months 12 hours ago, by [Pierreco](/forum/user/38925-pierreco "View Pierreco's Profile")       [Last Post](/forum/25-install-update/910164-affichage-tableau-de-bord#370721 "Bonjour,  Le template d'administration Atum de Joomla force un affichage en 2 colonnes pour les modules du tableau de bord. C'est ce qui compresse le module HikaShop.  Pour passer en une seule colonne, vous pouvez ajouter du CSS personnalisé dans votre template d'administration. Allez dans Système &gt; Templates du site &gt; Atum &gt; onglet &quot;user.css&quot; (ou creez le fichier media/templates/administrator/atum/css/user.css) et ajoutez :  Cela affichera tous les modules du tableau de bord en pleine largeur.") 8 months 8 hours ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:271 | [Last Post](/forum/25-install-update/910164-affichage-tableau-de-bord#370721 "Bonjour,  Le template d'administration Atum de Joomla force un affichage en 2 colonnes pour les modules du tableau de bord. C'est ce qui compresse le module HikaShop.  Pour passer en une seule colonne, vous pouvez ajouter du CSS personnalisé dans votre template d'administration. Allez dans Système &gt; Templates du site &gt; Atum &gt; onglet &quot;user.css&quot; (ou creez le fichier media/templates/administrator/atum/css/user.css) et ajoutez :  Cela affichera tous les modules du tableau de bord en pleine largeur.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      8 months 8 hours ago |
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