[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6325 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/910117-cart-fee-plugin) | [Cart Fee plugin](/forum/25-install-update/910117-cart-fee-plugin "-- HikaShop version -- : com_hikashop_business_v6.3.0_2026-02-18_02-24-24 -- Joomla version -- : 6.0.2 -- PHP version -- : 8.4.17 I'm looking at how best to add Packing and Handling Fees to be added in addition to the AustPost fees. Challenge is that we have items between 500g and 12.5kg so the P&HF costs between the two are considerable. We are looking to have a set of rules that work for both individual items and across combinations of orders So if a 500g item is purchased one fee applies and if it is added to the 12.5kg order that fee would be waved, and the 12.5kg fee would apply. Same would apply if say 3 of the 700g items, so one fee would apply rather than 3 of the individual fee. I see the in the Market Place and seeking further insights as to whether that Plugin is able to achieve what we're seeking?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 8 months 3 weeks ago, by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") [Last Post](/forum/25-install-update/910117-cart-fee-plugin#370483 "Hi, I think doing this with the Cart Fee plugin is indeed the way to go. You'll be able to configure different fees which would be added or not based on different rules you can configure. What rules to configure depends on the details of how you want to apply the P&HF, and how much these need to be for each combination.") 8 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:310 | [Last Post](/forum/25-install-update/910117-cart-fee-plugin#370483 "Hi, I think doing this with the Cart Fee plugin is indeed the way to go. You'll be able to configure different fees which would be added or not based on different rules you can configure. What rules to configure depends on the details of how you want to apply the P&HF, and how much these need to be for each combination.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 months 3 weeks ago | | [](/forum/25-install-update/910115-mollie-plugin-not-working-anymore-urgent) | [mollie plugin not working anymore , urgent](/forum/25-install-update/910115-mollie-plugin-not-working-anymore-urgent "-- url of the page with the problem -- : www.ubuntushop.biz -- HikaShop version -- : 6.3.0 -- Joomla version -- : 5.4 -- PHP version -- : 8.4 If i select mollie for payment, mollie is not starting. You only get the page that the order is placed. logs: [2026-02-16T14:39:44+0000] Error executing API call (422: Unprocessable Entity): The 'amount' field is off. Expected to be €95.00 (sum of the line items), got €85.00. Documentation: docs.mollie.com/reference/handling-errors . Request body: {"amount":{"currency":"EUR","value":"85.00"},"method":null,"description":"Order-0188 Ubuntushop","redirectUrl":"https:\/\/www.ubuntushop.biz\/index.php?option=com_hikashop&ctrl=checkout&task=after_end&lang=nl&order_id=188&Itemid=123","cancelUrl":"https:\/\/www.ubuntushop.biz\/index.php?option=com_hikashop&ctrl=order&task=cancel_order&order_id=188&Itemid=123","webhookUrl":"https:\/\/www.ubuntushop.biz\/index.php?option=com_hikashop&ctrl=checkout&task=notify¬if_payment=mollie&tmpl=component&lang=nl","metadata":{"order_id":188},"lines":[{"description":"Ubuntu 24.04 Custom Usb Automatische installatie stick","quantity":1,"unitPrice":{"currency":"EUR","value":"85.00"},"totalAmount":{"currency":"EUR","value":"85.00"}},{"description":"Stick Transport: Stick transport Belgium","quantity":1,"unitPrice":{"currency":"EUR","value":"10.00"},"totalAmount":{"currency":"EUR","value":"10.00"}},{"description":"Keyboard Layout: qwerty-us Field: amount") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 8 months 3 weeks ago, by [duportail](/forum/user/82788-duportail "View duportail's Profile") [Last Post](/forum/25-install-update/910115-mollie-plugin-not-working-anymore-urgent#370479 "my e-mail: I installed the module, from 25/10/25 and this one is working.") 8 months 3 weeks ago by [duportail](/forum/user/82788-duportail "View duportail's Profile") | Replies:6 Views:308 | [Last Post](/forum/25-install-update/910115-mollie-plugin-not-working-anymore-urgent#370479 "my e-mail: I installed the module, from 25/10/25 and this one is working.") by [duportail](/forum/user/82788-duportail "View duportail's Profile") 8 months 3 weeks ago | | [](/forum/25-install-update/910063-cron-reminder) | [Cron - Reminder](/forum/25-install-update/910063-cron-reminder "-- Error-message(debug-mod must be tuned on) -- : Error 1054 - Unknown column 'id' in 'field list' Hi Nicolas, A few days ago I told you about the error I was getting when trying to view the shopping carts. I installed the patch you recommended, but I can see that since then the reminder plugin has not been running correctly. Error 1054 - Unknown column 'id' in 'field list'. I’m attaching a screenshot.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 2 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/910063-cron-reminder?start=20#370465 "Hi Nicolas, I’ve changed one of the wait list parameters and it’s now working correctly. Many thanks, and sorry for the inconvenience.") 8 months 3 weeks ago by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") - [1](/forum/25-install-update/910063-cron-reminder?start=0 "Page:1") - [2](/forum/25-install-update/910063-cron-reminder?start=20 "Page:2") | Replies:21 Views:911 | [Last Post](/forum/25-install-update/910063-cron-reminder?start=20#370465 "Hi Nicolas, I’ve changed one of the wait list parameters and it’s now working correctly. Many thanks, and sorry for the inconvenience.") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") 8 months 3 weeks ago | | [](/forum/25-install-update/910099-order-button-and-product-image-moved-to-the-right-since-6-2-0-update) | [Order button and Product image moved to the right since 6.2.0 update](/forum/25-install-update/910099-order-button-and-product-image-moved-to-the-right-since-6-2-0-update "-- HikaShop version -- : 6.2.0 -- Joomla version -- : 5.4.1 -- PHP version -- : 8.3.13 Hi, For our product page, we are using the “Layout on product page” as “Reversed” unfortunately since the update 6.2.0 also the 6.3.0 we have the same problem. Problem is that at the product page, the order part as well as the product image, thumbnails are all moved from the center to the right, this was always for the last years perfectly centered nothing is changed in the template. When I go back to the previous version of 6.2.0 all works fine. I have tried to change the settings of the "hikashop_product_left_part" and the "hikashop_product_right_part" (see attachment) but whatever I do nothing is changed or it looks strange. Can someone please help me to place it back to the center? Regards, Wella") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 1 day ago, by [Wella](/forum/user/33127-wella "View Wella's Profile") [Last Post](/forum/25-install-update/910099-order-button-and-product-image-moved-to-the-right-since-6-2-0-update#370448 "Hi Nicolas, New code is working but there are some strange behavior and changes made: Changes: - justify-content: left; (is back to center) Center is used (per advised) instead of left because when image is minimum the image frame is not centered anymore. My example/reference page has multiple images that’s why placing it left was the previous choice, center is better. - gap: 85px; (is back to 35) Due to that the frame is now placed at the center, the gap between the image and ORDER button is nog big, the purpose of doing such is to move the image frame more to the center. Strange: - when I place the code, save it and open it again, this is what I see, part of the mobile layout code is gone: /* ============================================= MOBILE: Stack vertically, full width Screens The desktop and mobile layouts are now looking good, thank you very much for your support I really appreciate it :) . I was just informing you about the missing code, I only find it strange or it is normal then I don’t say anything anymore :lol: . Regards, Wella") 8 months 3 weeks ago by [Wella](/forum/user/33127-wella "View Wella's Profile") | Replies:4 Views:371 | [Last Post](/forum/25-install-update/910099-order-button-and-product-image-moved-to-the-right-since-6-2-0-update#370448 "Hi Nicolas, New code is working but there are some strange behavior and changes made: Changes: - justify-content: left; (is back to center) Center is used (per advised) instead of left because when image is minimum the image frame is not centered anymore. My example/reference page has multiple images that’s why placing it left was the previous choice, center is better. - gap: 85px; (is back to 35) Due to that the frame is now placed at the center, the gap between the image and ORDER button is nog big, the purpose of doing such is to move the image frame more to the center. Strange: - when I place the code, save it and open it again, this is what I see, part of the mobile layout code is gone: /* ============================================= MOBILE: Stack vertically, full width Screens The desktop and mobile layouts are now looking good, thank you very much for your support I really appreciate it :) . I was just informing you about the missing code, I only find it strange or it is normal then I don’t say anything anymore :lol: . Regards, Wella") by [Wella](/forum/user/33127-wella "View Wella's Profile") 8 months 3 weeks ago | | [](/forum/25-install-update/910107-show-order-weight-in-checkout) | [Show order Weight in checkout](/forum/25-install-update/910107-show-order-weight-in-checkout "-- url of the page with the problem -- : www.dailybread.co.uk -- HikaShop version -- : 6.2.0 -- Joomla version -- : 3 -- PHP version -- : 8 I want the customer to see the total weight of the order during checkout. This is due that we have different charges based on the weight and so it would help the customer to add or remove products. Thank you") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 8 months 4 weeks ago, by [dailybread](/forum/user/41988-dailybread "View dailybread's Profile") [Last Post](/forum/25-install-update/910107-show-order-weight-in-checkout#370414 "Hi, There is no option for that. However, it's possible with a small view override. Go in the menu Display>Views, edit the checkout / show_block_cart.php view file, and after: you could add something like that: and that would add the total weight at the bottom of the cart display view on the checkout.") 8 months 4 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:328 | [Last Post](/forum/25-install-update/910107-show-order-weight-in-checkout#370414 "Hi, There is no option for that. However, it's possible with a small view override. Go in the menu Display>Views, edit the checkout / show_block_cart.php view file, and after: you could add something like that: and that would add the total weight at the bottom of the cart display view on the checkout.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 8 months 4 weeks ago | | [](/forum/25-install-update/910100-error-1064-you-have-an-error-in-your-sql-syntax-check-the) | [Error: 1064 You have an error in your SQL syntax; check the ....](/forum/25-install-update/910100-error-1064-you-have-an-error-in-your-sql-syntax-check-the "-- HikaShop version -- : 6.3 -- Joomla version -- : 3.9 -- PHP version -- : 7.3 -- Browser(s) name and version -- : Firefox 140.7.0esr (64-Bit) -- Error-message(debug-mod must be tuned on) -- : 1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '*, SUM(prod.order_product_quantity) AS total FROM #__hikashop_order AS a L...' at line 1 Sorry for the Joomla version :-( . I am trying to update a intranet website with many plugins. During the update of Hikashop I found this error when I choose in joomla - Administrator -> Komponents->Hikashop: administrator/index.php?option=com_hikashop 1064 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near '*, SUM(prod.order_product_quantity) AS total FROM #__hikashop_order AS a L...' at line 1 This is not really an upgrade problem from version 3.5.1 to 5.0.4 to 6.3 which I did. The error was already there before. The shop seems to work....") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 1 day ago, by [Idrian65](/forum/user/39229-idrian65 "View Idrian65's Profile") [Last Post](/forum/25-install-update/910100-error-1064-you-have-an-error-in-your-sql-syntax-check-the#370408 "Thank you very much for the quick help! The main page works again, great.") 8 months 4 weeks ago by [Idrian65](/forum/user/39229-idrian65 "View Idrian65's Profile") | Replies:8 Views:508 | [Last Post](/forum/25-install-update/910100-error-1064-you-have-an-error-in-your-sql-syntax-check-the#370408 "Thank you very much for the quick help! The main page works again, great.") by [Idrian65](/forum/user/39229-idrian65 "View Idrian65's Profile") 8 months 4 weeks ago | | [](/forum/25-install-update/910082-products-disappear-when-i-upgrade-to-joomla-6) | [Products disappear when I upgrade to Joomla 6](/forum/25-install-update/910082-products-disappear-when-i-upgrade-to-joomla-6 "-- HikaShop version -- : 6.3 -- Joomla version -- : 6.02 -- PHP version -- : 8.5 -- Error-message(debug-mod must be tuned on) -- : White screen in the productes My website was working fine, and all the products were displayed perfectly. I updated to Joomla 6, and now the articles aren't displaying. Only the categories are visible. I've checked all the settings and can't find the problem. I've cleared the cache, rolled back one version, and the products are displaying correctly again. As soon as I update Joomla again, the problem returns. What am I doing wrong? I've run error debugging, but I don't see anything that helps me understand what's happening.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 1 week ago, by [luzbi82](/forum/user/59645-luzbi82 "View luzbi82's Profile") [Last Post](/forum/25-install-update/910082-products-disappear-when-i-upgrade-to-joomla-6#370330 "I have already responded to the contact form. Thank you!!") 9 months 4 days ago by [luzbi82](/forum/user/59645-luzbi82 "View luzbi82's Profile") | Replies:4 Views:1208 | [Last Post](/forum/25-install-update/910082-products-disappear-when-i-upgrade-to-joomla-6#370330 "I have already responded to the contact form. Thank you!!") by [luzbi82](/forum/user/59645-luzbi82 "View luzbi82's Profile") 9 months 4 days ago | | [](/forum/25-install-update/910083-probleme-modules-hikashop-apres-migration-joomla-5---joomla-6) | [Problème modules HikaShop après migration Joomla 5 → Joomla 6](/forum/25-install-update/910083-probleme-modules-hikashop-apres-migration-joomla-5---joomla-6 "-- HikaShop version -- : 6.3.0 -- Joomla version -- : 6.0.2 -- PHP version -- : 8.5.0 -- Browser(s) name and version -- : Chrome 144.0.7559.60 Bonjour, Depuis la mise à jour de Joomla 5 vers Joomla 6, je rencontre un comportement anormal avec les modules HikaShop. Problèmes constatés : Plusieurs modules HikaShop (Filter Module / Content Module) apparaissent comme inactifs / non opérationnels alors qu’ils sont bien en statut “Publié”, avec : Accès : Public Dates de publication valides Assignation de menus correcte Dans l’interface Extensions → Modules → Créer, les modules HikaShop ne sont plus proposés (HikaShop Filter / Content, etc.), alors qu’ils existent toujours et fonctionnent partiellement lorsqu’ils sont déjà créés. Ces modules fonctionnaient correctement avant la migration vers Joomla 6, sans modification de l’architecture du site. Contexte technique : Utilisation du YOOtheme Builder les pages Les modules HikaShop existants sont visibles dans la liste des modules Tests déjà effectués : Changement du statut (Publié / Non publié) Vérification des dates de publication et des droits d’accès Assignation de menus étendue (“Toutes les pages”) Vidage des caches Joomla / template Je joins des captures d’écran illustrant : - l’état des modules publiés - l’absence des modules HikaShop dans l’écran de création Avez-vous connaissance d’un problème de compatibilité Joomla 6, ou d’une mise à jour / correctif nécessaire pour rétablir le fonctionnement normal des modules HikaShop et leur visibilité dans l’interface Joomla ? Merci d’avance pour votre aide. Cordialement,") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 6 days ago, by [Grimault](/forum/user/61197-grimault "View Grimault's Profile") [Last Post](/forum/25-install-update/910083-probleme-modules-hikashop-apres-migration-joomla-5---joomla-6#370298 "Merci infiniment c'était exactement çà B) Vous faites un super boulot !!!") 9 months 6 days ago by [Grimault](/forum/user/61197-grimault "View Grimault's Profile") | Replies:2 Views:359 | [Last Post](/forum/25-install-update/910083-probleme-modules-hikashop-apres-migration-joomla-5---joomla-6#370298 "Merci infiniment c'était exactement çà B) Vous faites un super boulot !!!") by [Grimault](/forum/user/61197-grimault "View Grimault's Profile") 9 months 6 days ago | | [](/forum/25-install-update/910077-prices) | [Prices](/forum/25-install-update/910077-prices "Hi Nicolas, On our website we have three price levels (Normal, VIP, and Reseller). Since applying the patch that fixed the issues with the Reminder / Waitlist (etc.) plugins — or at least, this is when we noticed it — Reseller-level users are being charged with the Normal pricing when they place an order, instead of the pricing level assigned to their account. Could this be related to the patch? If so, could you please advise how to fix it (or what we should check/configure to ensure the correct price level is applied at checkout)? Thanks in advance.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 1 week ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/910077-prices#370269 "Hi Nicolas, It’s working correctly now. Thank you very much for your help and your work.") 9 months 1 week ago by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:7 Views:290 | [Last Post](/forum/25-install-update/910077-prices#370269 "Hi Nicolas, It’s working correctly now. Thank you very much for your help and your work.") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") 9 months 1 week ago | | [](/forum/25-install-update/910079-undefined-property-on-the-dashboard) | [Undefined property on the dashboard](/forum/25-install-update/910079-undefined-property-on-the-dashboard "-- HikaShop version -- : 6.3.0 -- Joomla version -- : 5.4.2 -- PHP version -- : 8.2.27 -- Browser(s) name and version -- : Google Chrome 144.0.7559.110 -- Error-message(debug-mod must be tuned on) -- : Getting some 'Undefined property' messages on the Dashboard. Picture enclosed Getting some 'Undefined property' messages on the Dashboard. Picture enclosed.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 1 week ago, by [kars.jans](/forum/user/44693-kars-jans "View kars.jans's Profile") [Last Post](/forum/25-install-update/910079-undefined-property-on-the-dashboard#370260 "Hi, Thank you for your feedback. We've made a patch for it. Download again the install package of the 6.3.0 on our website and install it on yours in order to get the patch.") 9 months 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:301 | [Last Post](/forum/25-install-update/910079-undefined-property-on-the-dashboard#370260 "Hi, Thank you for your feedback. We've made a patch for it. Download again the install package of the 6.3.0 on our website and install it on yours in order to get the patch.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 months 1 week ago | | [](/forum/25-install-update/910074-pb-affichage) | [Pb affichage](/forum/25-install-update/910074-pb-affichage "-- url of the page with the problem -- : www.sudkarting.fr -- HikaShop version -- : 6.3.0 -- Joomla version -- : 3.10.12 Bonjour, Suite à la mise à jour 6.3 de ce matin, problème d'affichage de Hikaserial, une fois que l'on quitte la configuration. A voir") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 1 week ago, by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") [Last Post](/forum/25-install-update/910074-pb-affichage#370237 "Non pas de "fatal error", juste à l'identique de la copie d'écran avec ou sans debogage. Je vous ferai passer un accès backend. Merci") 9 months 1 week ago by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") | Replies:4 Views:254 | [Last Post](/forum/25-install-update/910074-pb-affichage#370237 "Non pas de "fatal error", juste à l'identique de la copie d'écran avec ou sans debogage. Je vous ferai passer un accès backend. Merci") by [sudkarting](/forum/user/23503-sudkarting "View sudkarting's Profile") 9 months 1 week ago | | [](/forum/25-install-update/910073-500-a-database-error-has-occurred-please-enable-debug-mode-for-more-information) | [500 A database error has occurred. Please enable debug mode for more information](/forum/25-install-update/910073-500-a-database-error-has-occurred-please-enable-debug-mode-for-more-information "-- HikaShop version -- : 6.3 -- Joomla version -- : 5.42 -- PHP version -- : 8.3x -- Browser(s) name and version -- : Chrome à jour Version 144.0.7559.110 (Build officiel) (64 bits) -- Error-message(debug-mod must be tuned on) -- : 500 A database error has occurred. Please enable debug mode for more information.during update from 6.2 to 6.3 Hello I have this error during update from 6.2 to 6.3 You have an error in your SQL syntax; check the manual that corresponds to your MariaDB server version for the right syntax to use near") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 1 week ago, by [extonjaez](/forum/user/9469-extonjaez "View extonjaez's Profile") [Last Post](/forum/25-install-update/910073-500-a-database-error-has-occurred-please-enable-debug-mode-for-more-information#370221 "Works! Merci ;-)") 9 months 1 week ago by [extonjaez](/forum/user/9469-extonjaez "View extonjaez's Profile") | Replies:2 Views:340 | [Last Post](/forum/25-install-update/910073-500-a-database-error-has-occurred-please-enable-debug-mode-for-more-information#370221 "Works! Merci ;-)") by [extonjaez](/forum/user/9469-extonjaez "View extonjaez's Profile") 9 months 1 week ago | | [](/forum/25-install-update/910061-your-language-file-is-not-up-to-date-message-persists-after-loading-lang-file) | [Your language file is not up to date message persists after loading lang file](/forum/25-install-update/910061-your-language-file-is-not-up-to-date-message-persists-after-loading-lang-file "-- HikaShop version -- : 6.2.0 -- Joomla version -- : 5.4.2 -- PHP version -- : 8 -- Error-message(debug-mod must be tuned on) -- : Your language file is not up to date. Load the latest version from our server I know, don't remind me I have just updated to Hikashop Business 6.2.0. I got the message " Your language file is not up to date. Load the latest version from our server I know, don't remind me" I loaded the language file and saved it successfully, however I still get the same message when I go to Hikashop Configuration. I have cleared the Joomla cache but no difference. I have not added a language - current language is en-GB. This is the only language installed. Please advise action. Thanks and regards Brett") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 2 weeks ago, by [bmm01](/forum/user/14439-bmm01 "View bmm01's Profile") [Last Post](/forum/25-install-update/910061-your-language-file-is-not-up-to-date-message-persists-after-loading-lang-file#370176 "Hi, Thank you for digging into it. Indeed, I found the version was not correct in the ini file of the install package. I've regenerated a new install package for HikaShop's latest version and published it.") 9 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:387 | [Last Post](/forum/25-install-update/910061-your-language-file-is-not-up-to-date-message-persists-after-loading-lang-file#370176 "Hi, Thank you for digging into it. Indeed, I found the version was not correct in the ini file of the install package. I've regenerated a new install package for HikaShop's latest version and published it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 months 2 weeks ago | | [](/forum/25-install-update/910060-thumbails) | [Thumbails](/forum/25-install-update/910060-thumbails "Hello, We received a notification from our hosting provider indicating that we need to free up disk space. We believe we could remove many of the images stored by HikaShop. Is there any way to identify which thumbnail folders are currently being used by HikaShop and which ones are not, so we can safely delete the ones that are no longer needed? Best regards.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 2 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/910060-thumbails#370145 "Hi, You can delete all the thumbnails folders. HikaShop will automatically recreate the ones it needs when needed.") 9 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:274 | [Last Post](/forum/25-install-update/910060-thumbails#370145 "Hi, You can delete all the thumbnails folders. HikaShop will automatically recreate the ones it needs when needed.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 months 2 weeks ago | | [](/forum/25-install-update/910057-undefined-object-property) | [Undefined object property](/forum/25-install-update/910057-undefined-object-property "-- url of the page with the problem -- : ulmer-paddler.de -- HikaShop version -- : 6.2.0 -- Joomla version -- : 5.4.2 -- PHP version -- : 8.3.25 -- Browser(s) name and version -- : Firefox/147.0 -- Error-message(debug-mod must be tuned on) -- : Warning: Undefined property: stdClass::$extension_id in /var/www/vhosts/w877mfup.web151.alfahosting-server.de/ulmer-paddler.de/plugins/editors-xtd/hikashopproduct/hikashopproduct.php on line 58 Dear developers, Since updating to 6.2.0, the error message posted above appears when editing a normal article in Joomla. This occurs in both the backend and frontend. Greetings Michael") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 2 weeks ago, by [mhoelli](/forum/user/83621-mhoelli "View mhoelli's Profile") [Last Post](/forum/25-install-update/910057-undefined-object-property#370133 "Hi, Thank you for your feedback. We made a patch for this. Download again the install package of HikaShop on our website and install it on yours and you'll get the patch.") 9 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:284 | [Last Post](/forum/25-install-update/910057-undefined-object-property#370133 "Hi, Thank you for your feedback. We made a patch for this. Download again the install package of HikaShop on our website and install it on yours and you'll get the patch.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 months 2 weeks ago | | [](/forum/25-install-update/910042-modification-des-couleurs) | [Modification des couleurs](/forum/25-install-update/910042-modification-des-couleurs "-- url of the page with the problem -- : julie-julon.fr/index.php -- Joomla version -- : 5.4.2 -- PHP version -- : 8.5 -- Browser(s) name and version -- : Version 144.0.7559.59 (Build officiel) (x86_64) Bonjour, J'utilise Hikashop et j'ai pu, en ajoutant un fichier user.css changer les couleurs des boutons "Ajouter au panier". Est-il possible de la même manière de modifier la couleur du bandeau en haut de page (où se touve le logo) ou bien est-ce un réglage propre à Joomla ? PS : le site est provisoirement en maintenance. Merci et cordialement") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 3 weeks ago, by [clamy](/forum/user/74311-clamy "View clamy's Profile") [Last Post](/forum/25-install-update/910042-modification-des-couleurs#370073 "Dans le cas où vous ne pouvez pas passer sur Joomla 6, vous pouvez le faire à l'ancienne: coolcat-creations.com/en/blog/customize-...-cassiopeia-template Mais je vous recommande de tester la mise à jour sur une copie du site web pour trouver le problème avec la mise à jour et ainsi pouvoir la faire.") 9 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:280 | [Last Post](/forum/25-install-update/910042-modification-des-couleurs#370073 "Dans le cas où vous ne pouvez pas passer sur Joomla 6, vous pouvez le faire à l'ancienne: coolcat-creations.com/en/blog/customize-...-cassiopeia-template Mais je vous recommande de tester la mise à jour sur une copie du site web pour trouver le problème avec la mise à jour et ainsi pouvoir la faire.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 months 3 weeks ago | | [](/forum/25-install-update/910043-filter-by-payment-method) | [Filter by payment method](/forum/25-install-update/910043-filter-by-payment-method "In the new version of hikashop you cannot filter purchases by payment method") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/910043-filter-by-payment-method#370074 "Hi, I don't have the problem on my end. Could you logout from your backend, then login again (that will reset the user session and thus any filter data in the session), and try again ?") 9 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:322 | [Last Post](/forum/25-install-update/910043-filter-by-payment-method#370074 "Hi, I don't have the problem on my end. Could you logout from your backend, then login again (that will reset the user session and thus any filter data in the session), and try again ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 months 3 weeks ago | | [](/forum/25-install-update/910033-vat-issue-on-volume-price-pointed-products) | [VAT issue on volume price pointed products](/forum/25-install-update/910033-vat-issue-on-volume-price-pointed-products "When having multiple price points for volume of products the VAT doesn't seem to be calculating correctly. What could be wrong please?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 3 weeks ago, by [grayt7](/forum/user/30010-grayt7 "View grayt7's Profile") [Last Post](/forum/25-install-update/910033-vat-issue-on-volume-price-pointed-products#370063 "Hi, Thank you for your access. I was able to understand the issue and I've made a patch on our end. Update to HikaShop 6.2.0 and you'll get the patch for the issue.") 9 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:412 | [Last Post](/forum/25-install-update/910033-vat-issue-on-volume-price-pointed-products#370063 "Hi, Thank you for your access. I was able to understand the issue and I've made a patch on our end. Update to HikaShop 6.2.0 and you'll get the patch for the issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 months 3 weeks ago | | [](/forum/25-install-update/910040-shopping-cart) | [shopping cart](/forum/25-install-update/910040-shopping-cart "When I try to view shopping carts in the Customers - Purchases section, I get an error. Screenshot attached.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/910040-shopping-cart#370057 "Hi, Thanks for the feedback. I think I know what the problem is. I've made a patch which should help. Please download the install package of HikaShop on our website and install it on yours and it should fix the issue.") 9 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:347 | [Last Post](/forum/25-install-update/910040-shopping-cart#370057 "Hi, Thanks for the feedback. I think I know what the problem is. I've made a patch which should help. Please download the install package of HikaShop on our website and install it on yours and it should fix the issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 months 3 weeks ago | | [](/forum/25-install-update/910032-hikashop---best-practice-for-saving-custom-shipping-data-locker-selection) | [HikaShop – Best practice for saving custom shipping data (locker selection)](/forum/25-install-update/910032-hikashop---best-practice-for-saving-custom-shipping-data-locker-selection "-- HikaShop version -- : 5.1.5 -- Joomla version -- : 5.2.3 -- PHP version -- : 8.3 We are working on a custom shipping plugin for HikaShop (Joomla 5) that integrates BoxNow lockers selection during checkout. The flow is the following: Customer selects the BoxNow shipping method A popup widget opens and the customer selects a locker Locker data is correctly returned on the frontend (locker ID, name, address, postal code, city) The data is temporarily stored (via session / AJAX) What we want to achieve (and where we would appreciate your confirmation on best practice): ➡️ Persist the selected locker data into the final order, so that: It is visible in the order backend (admin) It can be used in order emails and order views It is properly linked to the shipping method Currently, we are handling this in the shipping plugin using onShippingSave() and injecting the locker data into $cart->shipping->shipping_params, letting HikaShop handle the order persistence automatically. Our questions: Is onShippingSave() the recommended hook to attach custom shipping-related data (such as locker info) to the order? Is storing this data inside shipping_params the correct and future-proof approach? Would you recommend any alternative hook or method (for example, onAfterOrderCreate) for this use case? Is there any official guideline or example for saving custom shipping metadata into an order? We want to stay fully aligned with HikaShop’s internal architecture and avoid hacks or direct database writes. Thank you in advance for your time and support — any guidance or confirmation would be greatly appreciated.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 9 months 3 weeks ago, by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") [Last Post](/forum/25-install-update/910032-hikashop---best-practice-for-saving-custom-shipping-data-locker-selection#370043 "Hi, We can. Please go through our contact form to request it for development purposes. www.hikashop.com/support/contact-us.html") 9 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:409 | [Last Post](/forum/25-install-update/910032-hikashop---best-practice-for-saving-custom-shipping-data-locker-selection#370043 "Hi, We can. Please go through our contact form to request it for development purposes. www.hikashop.com/support/contact-us.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 9 months 3 weeks ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.048 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)