[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6325 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/909894-instal) | [Instal](/forum/25-install-update/909894-instal "-- HikaShop version -- : HikaShop Business 6.1.1 [2511142228] -- Joomla version -- : 5.4.0 -- PHP version -- : 8.4.13 -- Error-message(debug-mod must be tuned on) -- : No error showing Seeking to update to the following file downloaded .... com_hikashop_business_v6.1.1_2025-11-16_06-23-15 Cannot complete update. Install update commences and when completed the page with the additional plugins to download I get the following I have made no changes to any plugin/config/htaccess/server settings since previous update to HikaShop Business 6.1.1 [2511142228] which went like clockwork as always Updated another client site to check and that went as expected. Identical hosting and config settings Thoughts? -- edit --- GRRR title is all wrong and refuses to be changed") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 11 months 3 weeks ago, by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") [Last Post](/forum/25-install-update/909894-instal#369416 "That's what I figured thanks Nicholas What's got me confused is that currently there are no payment plugins enabled and we've never enabled or used Pin Payments. Finally got rid of the Pin Payment issue by deleting it from the database and removing the files for good measure. No idea why that was necessary Updating to the latest version error ... resolved Disabled the Content Security Policy in the System - HTTP Headers plugin and added to the .htaccess file Finally :woohoo: :woohoo: :woohoo:") 11 months 3 weeks ago by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") | Replies:5 Views:897 | [Last Post](/forum/25-install-update/909894-instal#369416 "That's what I figured thanks Nicholas What's got me confused is that currently there are no payment plugins enabled and we've never enabled or used Pin Payments. Finally got rid of the Pin Payment issue by deleting it from the database and removing the files for good measure. No idea why that was necessary Updating to the latest version error ... resolved Disabled the Content Security Policy in the System - HTTP Headers plugin and added to the .htaccess file Finally :woohoo: :woohoo: :woohoo:") by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") 11 months 3 weeks ago | | [](/forum/25-install-update/909890-do-you-do-custom-work-to-connect-payment-solutions) | [Do you do custom work to connect Payment Solutions](/forum/25-install-update/909890-do-you-do-custom-work-to-connect-payment-solutions "-- url of the page with the problem -- : newwavepeptides.co.uk/ Hi, I may have to choose a Payment Provider that you don't have an API for. Would you create a plug-in for them if we paid? If so what would your availability be and rough costs. We are speaking to some payment providers at the moment so don't currently know who we would use just yet. Thanks Paul.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 11 months 4 weeks ago, by [spytech](/forum/user/10534-spytech "View spytech's Profile") [Last Post](/forum/25-install-update/909890-do-you-do-custom-work-to-connect-payment-solutions#369387 "Thank you that is really helpful, I will reach out to them.") 11 months 3 weeks ago by [spytech](/forum/user/10534-spytech "View spytech's Profile") | Replies:2 Views:453 | [Last Post](/forum/25-install-update/909890-do-you-do-custom-work-to-connect-payment-solutions#369387 "Thank you that is really helpful, I will reach out to them.") by [spytech](/forum/user/10534-spytech "View spytech's Profile") 11 months 3 weeks ago | | [](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site) | [Updating Joomla site from V3 to V5 how to transfer hikashop to new site.](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site "-- HikaShop version -- : 5.1.5 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.1.33 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : none Hi, The life site safka.co.nz is being updated from joomla v3 to v5. This is being done on a dev site: internet4success.co.nz which I have updated to joomla v5 Both life and dev are using hikashop v5.1.5 Since life site is still receiving orders and customers - how do I go about copying hikashop from life to dev site? I understand I need to: 1/ export "hikashop" tables from live site to dev site. Adjust the table prefix if needed. 2/ Copy images from life site to dev in the following folders: images/com_hikashop/upload and media/com_hikashop/upload/safe There is some confusion on these 2 folders as I get different information depending upon where I am looking. Is this correct am I missing anything? Thanks Henk") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") 11 months 4 weeks ago by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") | Replies:8 Views:704 | [Last Post](/forum/25-install-update/909840-updating-joomla-site-from-v3-to-v5-how-to-transfer-hikashop-to-new-site#369365 "Thank you heaps for your reply. I will look into this feedback. I really appreciate your quick and clear responses. Cheers Henk") by [hkeyzer](/forum/user/55622-hkeyzer "View hkeyzer's Profile") 11 months 4 weeks ago | | [](/forum/25-install-update/909872-no-connect-width-paypal) | [No connect width Paypal](/forum/25-install-update/909872-no-connect-width-paypal "-- HikaShop version -- : 6.1.1 -- Joomla version -- : 6.0.0 -- PHP version -- : 8.4 Hello, I upgraded from version 5.0.0 to 6.1.1. Now I can no longer connect to PayPal. When I click “Connect,” I get the PayPal message “This page does not exist.” When I enter the client ID and client secret, including the merchant ID, the connection to PayPal is rejected at checkout. What is the problem? best regards langi") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 3 days ago, by [langi](/forum/user/70181-langi "View langi's Profile") [Last Post](/forum/25-install-update/909872-no-connect-width-paypal#369285 "Hi Thanks for the support. It's working now. I had to create a new app on Paypal.") 1 year 2 days ago by [langi](/forum/user/70181-langi "View langi's Profile") | Replies:4 Views:418 | [Last Post](/forum/25-install-update/909872-no-connect-width-paypal#369285 "Hi Thanks for the support. It's working now. I had to create a new app on Paypal.") by [langi](/forum/user/70181-langi "View langi's Profile") 1 year 2 days ago | | [](/forum/25-install-update/909868-order-status-change-customer-notivication-automatically-on-yes) | [Order Status change -> Customer notivication automatically on YES](/forum/25-install-update/909868-order-status-change-customer-notivication-automatically-on-yes "Hello everyone, Does anyone know if it would be possible to automatically set “Notify customer” to “Yes” when changing the status of an order? That way, I could change the status directly and save it immediately, and the customer would receive an email right away informing them of the status change. Unfortunately, I always have to click “Yes” manually because “No” is always selected by default. Thank you very much.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 5 days ago, by [Dravno](/forum/user/82390-dravno "View Dravno's Profile") [Last Post](/forum/25-install-update/909868-order-status-change-customer-notivication-automatically-on-yes#369253 "Hi, Here is a thread where we talk about changing this: www.hikashop.com/forum/4-how-to/15676-re...-yes-by-default.html Note that next version of HikaShop will have a hidden setting for this. You'll be able to just add an entry with the namekey order_notify_customer_default and the value 1 in the hikashop_config table in the database via your PHPMyAdmin so that the notification to the user will be activated by default in the backend interface of HikaShop, when modifying an order. That way, you won't need any view override, as it is still necessary at the moment.") 1 year 5 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:443 | [Last Post](/forum/25-install-update/909868-order-status-change-customer-notivication-automatically-on-yes#369253 "Hi, Here is a thread where we talk about changing this: www.hikashop.com/forum/4-how-to/15676-re...-yes-by-default.html Note that next version of HikaShop will have a hidden setting for this. You'll be able to just add an entry with the namekey order_notify_customer_default and the value 1 in the hikashop_config table in the database via your PHPMyAdmin so that the notification to the user will be activated by default in the backend interface of HikaShop, when modifying an order. That way, you won't need any view override, as it is still necessary at the moment.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 5 days ago | | [](/forum/25-install-update/909864-bug-with-hikashop-translate) | [Bug with hikashop\_translate()](/forum/25-install-update/909864-bug-with-hikashop-translate "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 6.0.0 -- PHP version -- : 8.3 Hikashop always translates product names. I have a product with both Cyrillic and English chars (that's how it's required): "Крем корректирующий Азеline (Азелайн)" See that it contains English chars "line", all other are Cyrillic. The problem is that function hikashop_translate() strips all non-English chars and translates it using weird simple LINE key which exists in Hikashop translation file. Please either don't strip the non-language chars via "$val = preg_replace('#[^A-Z_0-9]#','',strtoupper($o));" or rename all simple keys in language files, the keys like LINE, COLUMN, should not exists. In normal Joomla component all language keys should have the component-specific prefix: COM_HIKASHOP_") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 6 days ago, by [Denitz](/forum/user/42054-denitz "View Denitz's Profile") [Last Post](/forum/25-install-update/909864-bug-with-hikashop-translate#369240 "Thank you for your feedback on this. We'll look into it.") 1 year 5 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:599 | [Last Post](/forum/25-install-update/909864-bug-with-hikashop-translate#369240 "Thank you for your feedback on this. We'll look into it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 5 days ago | | [](/forum/25-install-update/909848-doing-a-test-upgrade-to-j-6-x) | [Doing a test upgrade to J! 6.x](/forum/25-install-update/909848-doing-a-test-upgrade-to-j-6-x "-- HikaShop version -- : 6.1.0 [2509232312] -- Joomla version -- : 5.4 -- PHP version -- : 8.4.13 Doing a quick test on a cloned site to ascertain readiness to move from J! 5.4.0 to J! 6.0 I'm getting the dreaded "Potential Upgrade Issue" alerts on the following ... * HikaShop Payment Notification plugin * HikaShop Product TAG translation * Hikashop Product Tag * Hikashop Registration Redirect Plugin * HikaShop Google Dynamic Remarketing (conversion tracking) * System - Hikashop Social Plugin * User - HikaSho Not in a rush right now but have 4 sites for clients with 6.1.0 Business installs and figured I'd start with the default site/components/modules/plugins with the only addition being HikaShop. Thoughts?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 1 week ago, by [yerg55](/forum/user/60833-yerg55 "View yerg55's Profile") [Last Post](/forum/25-install-update/909848-doing-a-test-upgrade-to-j-6-x#369237 "Thank you, Nicolas, for your quick and reassuring reply. I was more concerned about a blank page than a bug, which can always happen. And I can count on you to fix it.") 1 year 6 days ago by [netpresence.fr](/forum/user/32852-netpresence-fr "View netpresence.fr's Profile") | Replies:5 Views:777 | [Last Post](/forum/25-install-update/909848-doing-a-test-upgrade-to-j-6-x#369237 "Thank you, Nicolas, for your quick and reassuring reply. I was more concerned about a blank page than a bug, which can always happen. And I can count on you to fix it.") by [netpresence.fr](/forum/user/32852-netpresence-fr "View netpresence.fr's Profile") 1 year 6 days ago | | [](/forum/25-install-update/909860-custom-item-fields) | [Custom Item fields](/forum/25-install-update/909860-custom-item-fields "Is it correct that you can only specify categories or products, but not both? When I try to include both, it doesn’t work. It would be great if both were possible — otherwise, I’ll have to enter...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 1 week ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") [Last Post](/forum/25-install-update/909860-custom-item-fields#369219 "Hi, The restrictions area uses the "AND" logic. So, if you restrict a custom field to a specific user group with the "access level" setting, and if also select a category, then the custom field will be ignored unless the product is in that category AND the current user's user group matches with the user group selected. Similarly, if you restrict a custom field to a category and to a product, then the custom field will be ignored unless the current product matches with the selected product AND one of its categories is also selected in the categories setting. Note that you can create an unpublished category. Select it as a second or third category in your products, and then select that category in the custom field's categories setting. That way, the restriction will be enforced and the category won't be visible on the frontend. You can even have both the "stickers" category and that unpublished category together in the categories setting.") 1 year 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:417 | [Last Post](/forum/25-install-update/909860-custom-item-fields#369219 "Hi, The restrictions area uses the "AND" logic. So, if you restrict a custom field to a specific user group with the "access level" setting, and if also select a category, then the custom field will be ignored unless the product is in that category AND the current user's user group matches with the user group selected. Similarly, if you restrict a custom field to a category and to a product, then the custom field will be ignored unless the current product matches with the selected product AND one of its categories is also selected in the categories setting. Note that you can create an unpublished category. Select it as a second or third category in your products, and then select that category in the custom field's categories setting. That way, the restriction will be enforced and the category won't be visible on the frontend. You can even have both the "stickers" category and that unpublished category together in the categories setting.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 1 week ago | | [](/forum/25-install-update/909859-hikashop-smart-search-plugin-causes-php-warnings-in-finder-result-php-after-nove) | [HikaShop Smart Search plugin causes PHP warnings in Finder\\Result.php after Nove](/forum/25-install-update/909859-hikashop-smart-search-plugin-causes-php-warnings-in-finder-result-php-after-nove "-- HikaShop version -- : 6.1.0 (old and new) -- Joomla version -- : 5.4.0 -- PHP version -- : 8.3 Hi HikaShop team, After updating from the September 4th build of HikaShop 6.1.0 to the November 3rd build of the same version, I started getting multiple PHP warnings on all Joomla Smart Search (com_finder) pages. The warnings are: What I found: The issue appears only when the HikaShop Products Smart Search plugin is enabled. When I disable that plugin and rebuild the index, the warnings disappear. When I re-enable it and rebuild the index again, the warnings return immediately. The rest of the Finder plugins (Content, Tags, etc.) work fine. This behavior is reproducible on multiple websites after updating to the 6.1.0 (November 3) release. Steps to reproduce: Update HikaShop 6.1.0 (September 4 build) → 6.1.0 (November 3 build) Go to Components → Smart Search → Index → Rebuild Perform a frontend search (via com_finder or YOOtheme integration) → PHP warnings appear in Finder\Result.php Temporary workaround: Disabling the plugin and rebuilding the index eliminates the issue. It seems the plugin returns an array instead of an object during indexing. Hope you can fix this issue. Thanks in advance for your help, Lumiga") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 1 week ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") [Last Post](/forum/25-install-update/909859-hikashop-smart-search-plugin-causes-php-warnings-in-finder-result-php-after-nove#369216 "Hi, Thanks for the feedback. While I was able to reproduce the issue on my end, it didn't came from something changed in HikaShop 6.1.0. I was even able to reproduce the warning with previous versions of HikaShop and we didn't change anything related to the Smart search (finder) since almost 6 months ago. From what I could see, it comes from several things together : - the error reporting displaying warnings on your website. This should not be the case on live websites, for security reasons - the lack of checks when unserializing taxonomies in the finder component's helper result file during the display of results on the frontend - the finder component only storing taxonomy nodes for the last element of the branch array instead of doing it for all of them, resulting in missing node ids during the indexing - the finder plugin in HikaShop not properly reseting the taxonomies array when indexing the elements because of a lack of that capability provided by the joomla finder component's helper while handling multilingual capabilities I think it might also be linked to changed in Joomla 5.4 / 6.0 with the finder component since this was not a problem before I was able to circumvent the issue by reseting the taxonomies in a crude way during the indexing so as the finder component can do its work without unexpected data. I've added the patch on our end. Download the install package of the 6.1.0 on our website and install it on yours to get the patch. You'll have to reindex the content so that the plugin can provide data to the finder component without unexpected data.") 1 year 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:416 | [Last Post](/forum/25-install-update/909859-hikashop-smart-search-plugin-causes-php-warnings-in-finder-result-php-after-nove#369216 "Hi, Thanks for the feedback. While I was able to reproduce the issue on my end, it didn't came from something changed in HikaShop 6.1.0. I was even able to reproduce the warning with previous versions of HikaShop and we didn't change anything related to the Smart search (finder) since almost 6 months ago. From what I could see, it comes from several things together : - the error reporting displaying warnings on your website. This should not be the case on live websites, for security reasons - the lack of checks when unserializing taxonomies in the finder component's helper result file during the display of results on the frontend - the finder component only storing taxonomy nodes for the last element of the branch array instead of doing it for all of them, resulting in missing node ids during the indexing - the finder plugin in HikaShop not properly reseting the taxonomies array when indexing the elements because of a lack of that capability provided by the joomla finder component's helper while handling multilingual capabilities I think it might also be linked to changed in Joomla 5.4 / 6.0 with the finder component since this was not a problem before I was able to circumvent the issue by reseting the taxonomies in a crude way during the indexing so as the finder component can do its work without unexpected data. I've added the patch on our end. Download the install package of the 6.1.0 on our website and install it on yours to get the patch. You'll have to reindex the content so that the plugin can provide data to the finder component without unexpected data.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 1 week ago | | [](/forum/25-install-update/909853-file-upload-field-returns-error-failed-to-load-resource) | [File upload field returns error “Failed to load resource:](/forum/25-install-update/909853-file-upload-field-returns-error-failed-to-load-resource "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.3 Hi HikaShop team, I created a custom field of type Item with File upload enabled. The file upload itself works correctly on the website, but the field is shown in red after uploading. But when I look at /media/com_hikashop/upload/safe all the files are there. When I check in the browser console, I see the following error: Failed to load resource: the server responded with a status of 500 () hikashop.js?v=610:200 failed parsing JSON in string below: hikashop.js?v=610:201 {closure} I have already tested the following to rule out conflicts: Using the default HikaShop layout (no overrides) Restoring the root .htaccess file to Joomla’s default Testing without any custom scripts or CSS Do you have any idea where I should look to solve this issue? Best regards, Lumiga") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 1 week ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") [Last Post](/forum/25-install-update/909853-file-upload-field-returns-error-failed-to-load-resource#369198 "Hi, The upload process takes several steps : - the file is received by the server 1- Joomla is loaded 2- HikaShop is loaded 3- HikaShop is called for the processing 4- HikaShop copies the uploaded file from the PHP temporary folder to its upload folder 5- HikaShop generates data to be sent back to the browser 6- HikaShop formats the data via a view file If you get a 500 error with the upload, it means that there is likely a PHP error during all that processing. And if you have the file in the upload folder, it means that it happens after step 4. Still, without the real error message behind the generic 500 error, it will be hard to say what the problem is. I would recommend activating the "debug" setting of the Joomla configuration and trying again. Then, in the developer tools of your browser, look at the HTTP request with the 500 status code and check its response from the server. It should hopefully contain the error message along with the call stack etc. If that's not the case, it could be your template hiding the details with a custom templates/YOUR_TEMPLATE/error.php file. So renaming that file temporarily via FTP could help to get the details. Or it could also be your web server configured to not provide the details. In that case, you'll have to check the PHP error log or the web server error log for more details on the issue.") 1 year 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:501 | [Last Post](/forum/25-install-update/909853-file-upload-field-returns-error-failed-to-load-resource#369198 "Hi, The upload process takes several steps : - the file is received by the server 1- Joomla is loaded 2- HikaShop is loaded 3- HikaShop is called for the processing 4- HikaShop copies the uploaded file from the PHP temporary folder to its upload folder 5- HikaShop generates data to be sent back to the browser 6- HikaShop formats the data via a view file If you get a 500 error with the upload, it means that there is likely a PHP error during all that processing. And if you have the file in the upload folder, it means that it happens after step 4. Still, without the real error message behind the generic 500 error, it will be hard to say what the problem is. I would recommend activating the "debug" setting of the Joomla configuration and trying again. Then, in the developer tools of your browser, look at the HTTP request with the 500 status code and check its response from the server. It should hopefully contain the error message along with the call stack etc. If that's not the case, it could be your template hiding the details with a custom templates/YOUR_TEMPLATE/error.php file. So renaming that file temporarily via FTP could help to get the details. Or it could also be your web server configured to not provide the details. In that case, you'll have to check the PHP error log or the web server error log for more details on the issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 1 week ago | | [](/forum/25-install-update/909837-how-do-i-set-the-notify-customer-field-to-yes-preselected-by-default) | [How do I set the Notify Customer field to YES (preselected) by default?](/forum/25-install-update/909837-how-do-i-set-the-notify-customer-field-to-yes-preselected-by-default "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.4.0 -- PHP version -- : 8.3 -- Browser(s) name and version -- : Firefox How do I set the Notify Customer field to YES (preselected) by default? By default, customers should always be notified when the status changes. Thanks in Advance") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [spike252](/forum/user/83674-spike252 "View spike252's Profile") [Last Post](/forum/25-install-update/909837-how-do-i-set-the-notify-customer-field-to-yes-preselected-by-default#369184 "Hello, The HikaMarket view is : "ordermarket / status". You need to modify the lineto set the checkbox checked by default For HikaMarket questions, please use the HikaMarket section of the forum so I'll be notified of your questions. Regards,") 1 year 1 week ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:6 Views:532 | [Last Post](/forum/25-install-update/909837-how-do-i-set-the-notify-customer-field-to-yes-preselected-by-default#369184 "Hello, The HikaMarket view is : "ordermarket / status". You need to modify the lineto set the checkbox checked by default For HikaMarket questions, please use the HikaMarket section of the forum so I'll be notified of your questions. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 1 year 1 week ago | | [](/forum/25-install-update/909846-mobile-only-pagination-for-categories-on-homepage) | [Mobile-only pagination for categories on homepage](/forum/25-install-update/909846-mobile-only-pagination-for-categories-on-homepage "Hello, On my homepage I display almost 40 product categories (HikaShop categories listing). I would like that only on mobile this block uses pagination (e.g., 8–12 categories per page with a page menu or a “load more”), while on desktop the full grid remains visible. Questions: Does HikaShop natively support pagination for a categories listing (menu/module) only on mobile—via any parameter or setting? If not, what’s your recommended approach to achieve it (override of the category / listing view, menu settings, or duplicating the module with CSS show/hide by breakpoint)? Are there any known limitations for paginating categories (not products) when the listing is placed on the homepage? Is there a recommended hook/event to implement an accessible pagination without breaking updates?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 1 week ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/909846-mobile-only-pagination-for-categories-on-homepage#369167 "Hi, You can configure a category listing menu item with pagination. As long as the number of rows and columns of the menu item is lower than the total number of elements, HikaShop will automatically display a pagination for the listing. And if the number is lower, the pagination won't be displayed. However, it's not possible to change the number of columns / rows of a menu item based on the device type of the user displaying the menu item. What is possible is to create two different menu items, configure each one differently so that one has the pagination and not the other, and then use CSS to hide / display the menu items based on the user's device: www.facebook.com/groups/joomlanospam/posts/10160353155880997/ While this would work for most menu items, it wouldn't help for the homepage. So, up to this point, that's what I would say for someone who doesn't / can't code. If you're a developer, I would recommend making an override of the category / listing_div view file via the menu Display>Views. There, you can add : - some CSS code to hide the rows of categories you don't want to be displayed by default on mobile devices. For example: - a "load more" button with a bit of javascript to display more rows. For example: That's of course a simplified solution to get you started. The real code will need more complex javascript and proper coding. Since this won't be a real pagination, I don't think you should add a nav tag. If you want to add a nav tag around the categories listing pagination displayed by HikaShop, in that same category / listing_div view file, you can add the tag around the pagination near the bottom of the view file:") 1 year 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:408 | [Last Post](/forum/25-install-update/909846-mobile-only-pagination-for-categories-on-homepage#369167 "Hi, You can configure a category listing menu item with pagination. As long as the number of rows and columns of the menu item is lower than the total number of elements, HikaShop will automatically display a pagination for the listing. And if the number is lower, the pagination won't be displayed. However, it's not possible to change the number of columns / rows of a menu item based on the device type of the user displaying the menu item. What is possible is to create two different menu items, configure each one differently so that one has the pagination and not the other, and then use CSS to hide / display the menu items based on the user's device: www.facebook.com/groups/joomlanospam/posts/10160353155880997/ While this would work for most menu items, it wouldn't help for the homepage. So, up to this point, that's what I would say for someone who doesn't / can't code. If you're a developer, I would recommend making an override of the category / listing_div view file via the menu Display>Views. There, you can add : - some CSS code to hide the rows of categories you don't want to be displayed by default on mobile devices. For example: - a "load more" button with a bit of javascript to display more rows. For example: That's of course a simplified solution to get you started. The real code will need more complex javascript and proper coding. Since this won't be a real pagination, I don't think you should add a nav tag. If you want to add a nav tag around the categories listing pagination displayed by HikaShop, in that same category / listing_div view file, you can add the tag around the pagination near the bottom of the view file:") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 1 week ago | | [](/forum/25-install-update/909843-white-line-around-the-custom-fields-in-the-invoice-and-e-mail) | [White line around the custom fields in the invoice and e-mail](/forum/25-install-update/909843-white-line-around-the-custom-fields-in-the-invoice-and-e-mail "Hi Support, Is it possible to remove the white lines that appear under each custom field in the PDF invoice and e-mail? This concerns product information from a product created with the Calculation Plugin. Please see the attached screenshots: Thanks in advance for your help! Best regards, Lumiga") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") [Last Post](/forum/25-install-update/909843-white-line-around-the-custom-fields-in-the-invoice-and-e-mail#369150 "Hi, We use a "p" HTML tag around each line of custom item field in order to make it more readable. browsers will automatically add some margin at the top and bottom of "p" tags: stackoverflow.com/questions/20850594/wha...argin-value-of-p-tag So, if you don't want that, you need to add some CSS to counteract this. For example: p{margin:0;} For the emails you can edit an email in the System>Emails menu. Then, edit the template, and in the popup, you'll find a bunch of CSS code already there. Add it to that area. Then, save the template override and save the email with that template override selected. Then, edit the other emails and change the template to use that modified one. For the PDF invoice plugin, you can edit its settings via the Joomla plugins manager. There, you have the "layout" setting to select the layout to use. Search for that layout in the Display>Views menu of HikaShop. Edit it for your frontend template, and you'll see again a bunch of CSS code near the top of the file where you can add that extra CSS code.") 1 year 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:435 | [Last Post](/forum/25-install-update/909843-white-line-around-the-custom-fields-in-the-invoice-and-e-mail#369150 "Hi, We use a "p" HTML tag around each line of custom item field in order to make it more readable. browsers will automatically add some margin at the top and bottom of "p" tags: stackoverflow.com/questions/20850594/wha...argin-value-of-p-tag So, if you don't want that, you need to add some CSS to counteract this. For example: p{margin:0;} For the emails you can edit an email in the System>Emails menu. Then, edit the template, and in the popup, you'll find a bunch of CSS code already there. Add it to that area. Then, save the template override and save the email with that template override selected. Then, edit the other emails and change the template to use that modified one. For the PDF invoice plugin, you can edit its settings via the Joomla plugins manager. There, you have the "layout" setting to select the layout to use. Search for that layout in the Display>Views menu of HikaShop. Edit it for your frontend template, and you'll see again a bunch of CSS code near the top of the file where you can add that extra CSS code.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 2 weeks ago | | [](/forum/25-install-update/909841-j5-4-0) | [j5.4.0](/forum/25-install-update/909841-j5-4-0 "-- HikaShop version -- : Starter 6.1.0 -- Joomla version -- : 5.3.3 -- PHP version -- : 8.4 -- Browser(s) name and version -- : n/a -- Error-message(debug-mod must be tuned on) -- : n/a Hi, Can you please tell me if Hikashop Starter 6.1.0 is compatible with j5.4.0? Thanks, Gary") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [gcopping](/forum/user/77804-gcopping "View gcopping's Profile") [Last Post](/forum/25-install-update/909841-j5-4-0#369137 "Hi, It is.") 1 year 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:378 | [Last Post](/forum/25-install-update/909841-j5-4-0#369137 "Hi, It is.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 2 weeks ago | | [](/forum/25-install-update/909839-error-saving-warehouse) | [error saving warehouse](/forum/25-install-update/909839-error-saving-warehouse "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.4 -- PHP version -- : 8.2 -- Browser(s) name and version -- : Microsoft Edge -- Error-message(debug-mod must be tuned on) -- : receiving error when attempting to save warehouse: Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong." Help me resolve this receiving error when attempting to save new warehouse item: Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong." Help me resolve this") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [wrina iamwe](/forum/user/34481-wrina-iamwe "View wrina iamwe's Profile") [Last Post](/forum/25-install-update/909839-error-saving-warehouse#369134 "Hi, Can you activate the "debug" setting of the Joomla configuration and try again ? You should hopefully get an error message with more information about the problem, allowing us to tell you what to do. If not, then please look in the PHP error log of your hosting (you might have to ask your hosting support) for a "fatal error" message. It should describe what the problem is, allowing us to tell you what to do.") 1 year 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:494 | [Last Post](/forum/25-install-update/909839-error-saving-warehouse#369134 "Hi, Can you activate the "debug" setting of the Joomla configuration and try again ? You should hopefully get an error message with more information about the problem, allowing us to tell you what to do. If not, then please look in the PHP error log of your hosting (you might have to ask your hosting support) for a "fatal error" message. It should describe what the problem is, allowing us to tell you what to do.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 2 weeks ago | | [](/forum/25-install-update/909565-order-number-code) | [Order Number code](/forum/25-install-update/909565-order-number-code "-- HikaShop version -- : 6.0.0 -- Joomla version -- : 5.3.2 -- PHP version -- : 8.1 how can i set my order code generation number to start with 100001 (not 000001)") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 3 months ago, by [khashiz](/forum/user/61259-khashiz "View khashiz's Profile") [Last Post](/forum/25-install-update/909565-order-number-code#369118 "Hi, Then, you can create a massaction with triggers "when product is created" and "when product is updated" and an action "update the values" on the "product_code" column with the mode "operation" and the value: product.product_id This way, the product code will get the id of the product as value automatically.") 1 year 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1055 | [Last Post](/forum/25-install-update/909565-order-number-code#369118 "Hi, Then, you can create a massaction with triggers "when product is created" and "when product is updated" and an action "update the values" on the "product_code" column with the mode "operation" and the value: product.product_id This way, the product code will get the id of the product as value automatically.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 2 weeks ago | | [](/forum/25-install-update/909826-hikashop-stripe-connect-payment-plugin-joomla-5-4-0-compatible) | [Hikashop Stripe Connect Payment Plugin Joomla 5.4.0 compatible](/forum/25-install-update/909826-hikashop-stripe-connect-payment-plugin-joomla-5-4-0-compatible "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.3.4 -- PHP version -- : 8.4 Hi, is the Hikashop Stripe Connect Payment Plugin Version 1.2.5 with Joomla 5.4.0 compatible ?, could not find any information and Joomla updater signs a warning. thanks. kind regards") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [netzgrafik](/forum/user/46176-netzgrafik "View netzgrafik's Profile") [Last Post](/forum/25-install-update/909826-hikashop-stripe-connect-payment-plugin-joomla-5-4-0-compatible#369119 "This shows up by update Joomla to 5.4.0: Third-party extension checks Update required Please update the extensions before updating Joomla. Please be especially careful if the extension is also listed as incompatible with the current version of Joomla! The update was successful, thank you!") 1 year 2 weeks ago by [netzgrafik](/forum/user/46176-netzgrafik "View netzgrafik's Profile") | Replies:2 Views:544 | [Last Post](/forum/25-install-update/909826-hikashop-stripe-connect-payment-plugin-joomla-5-4-0-compatible#369119 "This shows up by update Joomla to 5.4.0: Third-party extension checks Update required Please update the extensions before updating Joomla. Please be especially careful if the extension is also listed as incompatible with the current version of Joomla! The update was successful, thank you!") by [netzgrafik](/forum/user/46176-netzgrafik "View netzgrafik's Profile") 1 year 2 weeks ago | | [](/forum/25-install-update/909830-gif-anime-directement-dans-la-fenetre) | [gif animé directement dans la fenêtre](/forum/25-install-update/909830-gif-anime-directement-dans-la-fenetre "Bonjour, Sue la page produit, la deuxième photo est un gif animé. Pour le moment au survol de la miniature, le gif apparait mais pas animé. Il faut cliquer sur le gif et une pop-up s'ouvre avec l'animation. Y a-t-il un moyen que lors du survol de la miniature le gif s'anime dans la fenêtre prncipale (à l'endroit de l'image, sans pop-up)?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 2 weeks ago, by [Rejouisens](/forum/user/82752-rejouisens "View Rejouisens's Profile") [Last Post](/forum/25-install-update/909830-gif-anime-directement-dans-la-fenetre#369103 "Bonjour, Le système de génération de miniatures ne gère pas les gif animés. C'est assez complexe à rajouter. Ce que vous pouvez faire, c'est de désactiver l'option "Thumbnails" de la configuration HikaShop: www.hikashop.com/support/documentation/5...fig.html#main_images Ainsi, HikaShop utilisera directement l'image d'origine pour l'affichage sur la page produit. Et si vous ne voulez pas de popup, c'est l'option "Image popup mode": www.hikashop.com/support/documentation/5...html#display_general") 1 year 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:433 | [Last Post](/forum/25-install-update/909830-gif-anime-directement-dans-la-fenetre#369103 "Bonjour, Le système de génération de miniatures ne gère pas les gif animés. C'est assez complexe à rajouter. Ce que vous pouvez faire, c'est de désactiver l'option "Thumbnails" de la configuration HikaShop: www.hikashop.com/support/documentation/5...fig.html#main_images Ainsi, HikaShop utilisera directement l'image d'origine pour l'affichage sur la page produit. Et si vous ne voulez pas de popup, c'est l'option "Image popup mode": www.hikashop.com/support/documentation/5...html#display_general") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 2 weeks ago | | [](/forum/25-install-update/909818-joomla-5-4-0) | [Joomla 5.4.0](/forum/25-install-update/909818-joomla-5-4-0 "-- Error-message(debug-mod must be tuned on) -- : Joomla cannot detect the compatibility of the extension for this version of Joomla. Good morning. In the steps prior to updating Joomla to version 5.4.0, this message appears. Joomla cannot detect the compatibility of the extension for this version of Joomla. I just wanted to check with you that there’s no problem with proceeding with the update.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 3 weeks ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/909818-joomla-5-4-0#369057 "Hi, Yes, for plugins included in HikaShop like these on your screenshot, there is no problem as long as you have the latest version of HikaShop.") 1 year 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:605 | [Last Post](/forum/25-install-update/909818-joomla-5-4-0#369057 "Hi, Yes, for plugins included in HikaShop like these on your screenshot, there is no problem as long as you have the latest version of HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 3 weeks ago | | [](/forum/25-install-update/909796-paypal-gateway-not-working) | [PayPal gateway not working](/forum/25-install-update/909796-paypal-gateway-not-working "-- HikaShop version -- : 6.1 -- Joomla version -- : 5.3.4 -- PHP version -- : 8.4 Hey, I have an odd error on the site. PayPal does work but after payment it goes to an error page (See screenshots). There are no overrides and I have tested on the default template. Also, sometimes, payment is taken, even though the message is "The payment request was refused by PayPal" Can you please help me try to get to the bottom of this please? Many thanks.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 1 year 3 weeks ago, by [grayt7](/forum/user/30010-grayt7 "View grayt7's Profile") [Last Post](/forum/25-install-update/909796-paypal-gateway-not-working#368993 "Hi, The console indicates there is a PHP error. You can see at the bottom left corner of your screenshot the text "SyntaxError: Unexpected token" which points at a PHP error, when it is expecting a JSON text to be returned by the server. This is probably linked to the error you had in your second screenshot in your first message. Are you not able to reproduce it with the "debug" setting of the Joomla configuration page activated ? The extra details would allow us to tell you what to do. Otherwise, PHP error log should also contain the full error message if you have access to it. And if nothing is possible, please provide a backend access via our contact form so that we can directly reproduce the issue on your website and investigate deeper.") 1 year 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:504 | [Last Post](/forum/25-install-update/909796-paypal-gateway-not-working#368993 "Hi, The console indicates there is a PHP error. You can see at the bottom left corner of your screenshot the text "SyntaxError: Unexpected token" which points at a PHP error, when it is expecting a JSON text to be returned by the server. This is probably linked to the error you had in your second screenshot in your first message. Are you not able to reproduce it with the "debug" setting of the Joomla configuration page activated ? The extra details would allow us to tell you what to do. Otherwise, PHP error log should also contain the full error message if you have access to it. And if nothing is possible, please provide a backend access via our contact form so that we can directly reproduce the issue on your website and investigate deeper.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 1 year 3 weeks ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.049 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)