[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6327 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/829730-votes-display-not-correct) | [Votes display not correct](/forum/25-install-update/829730-votes-display-not-correct "This problem only happened after updated to Hikashop 2.0 The numbers of votes display not correct. The setting of access level for votes or comments is to public. For example following page, the number of vote always display "1" www.ispecial.eu/index.php/iphone-shop/iphone-5/product/36-izon Thank you for advice.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [shiva](/forum/user/8394-shiva "View shiva's Profile") [Last Post](/forum/25-install-update/829730-votes-display-not-correct#78087 "Hi Shiva, I just tried on your website and the total vote has been increased. (1 > 2) Don't forget that if you try many times from the same user, the vote is only updated so no vote are added. When clicking you can see a message "Vote updated".") 13 years 11 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:22 | [Last Post](/forum/25-install-update/829730-votes-display-not-correct#78087 "Hi Shiva, I just tried on your website and the total vote has been increased. (1 > 2) Don't forget that if you try many times from the same user, the vote is only updated so no vote are added. When clicking you can see a message "Vote updated".") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829731-filtertyp-cursor) | [Filtertyp Cursor](/forum/25-install-update/829731-filtertyp-cursor "Hello Nicolas, Hallo HikashopTeam, I am sure, it is my fault. But is it possible to set the Filter Typ Cursor (on Price) to start the filterin right after the relaese? Ok....here an example. 0_________50__________100 (Filter thing on price). Whem I move the range slider on the Slider, then make a update of the listing without clicking a "Do filter button". Cheers Gabor") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [gaborgaborgabor](/forum/user/96-gaborgaborgabor "View gaborgaborgabor's Profile") [Last Post](/forum/25-install-update/829731-filtertyp-cursor#78061 "Hi, It is possible to create some javascript which would submit the "filter" form. The fast solution is to create a specific javascript (using jQuery and triggers). Otherwise, a modification of filters would be required. Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:32 | [Last Post](/forum/25-install-update/829731-filtertyp-cursor#78061 "Hi, It is possible to create some javascript which would submit the "filter" form. The fast solution is to create a specific javascript (using jQuery and triggers). Otherwise, a modification of filters would be required. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829729-plugin-paiement-banque-populaire-lorraine) | [Plugin Paiement Banque Populaire (Lorraine)](/forum/25-install-update/829729-plugin-paiement-banque-populaire-lorraine "Bonjour, Est-ce que Hikashop supporte le système de paiement de la Banque Populaire de Lorraine (Systempay). Voici le lien : L'article mène aussi à la doc : Cordialement, Geneviève.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [Guibert](/forum/user/9490-guibert "View Guibert's Profile") [Last Post](/forum/25-install-update/829729-plugin-paiement-banque-populaire-lorraine#77996 "Bonsoir, C'est un oublis de notre part. Le site de démo est une installation d'HikaShop business avec HikaSerial et HikaMarket. Nous mettons à jour nos extensions le plus souvent possible mais il est vrai que nous avons oublié d'installer différents plugins externes qui ne sont pas fournis dans le paquet d'installation d'HikaShop, comme systempay. Cordialement,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:5 Views:17 | [Last Post](/forum/25-install-update/829729-plugin-paiement-banque-populaire-lorraine#77996 "Bonsoir, C'est un oublis de notre part. Le site de démo est une installation d'HikaShop business avec HikaSerial et HikaMarket. Nous mettons à jour nos extensions le plus souvent possible mais il est vrai que nous avons oublié d'installer différents plugins externes qui ne sont pas fournis dans le paquet d'installation d'HikaShop, comme systempay. Cordialement,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829712-order-status-language-translation-problem) | [Order status language translation problem](/forum/25-install-update/829712-order-status-language-translation-problem "Hi! I cannot edit/translate the order status. The descripton field is normal, containing a text area, but there is no text field to translate the "Status name" please view the image attached.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [abbakhan](/forum/user/11485-abbakhan "View abbakhan's Profile") [Last Post](/forum/25-install-update/829712-order-status-language-translation-problem#77945 "Hi, Right, the previous fix didn't fix all of the problems. I have made another tests and I have found your specific problem, so, the new package that I have just put online, would fix it. Sorry for the inconvenient. Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:9 Views:40 | [Last Post](/forum/25-install-update/829712-order-status-language-translation-problem#77945 "Hi, Right, the previous fix didn't fix all of the problems. I have made another tests and I have found your specific problem, so, the new package that I have just put online, would fix it. Sorry for the inconvenient. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829720-solved-captcha-compatability) | [\[SOLVED\] Captcha Compatability](/forum/25-install-update/829720-solved-captcha-compatability "Hi, Does the following link which contains the HikaShop Captcha plugin works with Joomla 2.5.8 and HikaShop 2.0? www.hikashop.com/en/support/documentatio...-with-recaptcha.html Thanks & Regards, Manjesh.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [manjeshmohan](/forum/user/9480-manjeshmohan "View manjeshmohan's Profile") [Last Post](/forum/25-install-update/829720-solved-captcha-compatability#77697 "Thanks for your support. It got solved now. Regards, Manjesh.") 13 years 11 months ago by [manjeshmohan](/forum/user/9480-manjeshmohan "View manjeshmohan's Profile") | Replies:6 Views:60 | [Last Post](/forum/25-install-update/829720-solved-captcha-compatability#77697 "Thanks for your support. It got solved now. Regards, Manjesh.") by [manjeshmohan](/forum/user/9480-manjeshmohan "View manjeshmohan's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829702-fatal-error-class-jparameter) | [Fatal error: Class 'JParameter'](/forum/25-install-update/829702-fatal-error-class-jparameter "Hello, after upgrading from essential to business shop I get this error: Fatal error: Class 'JParameter' not found in /jagd/administrator/components/com_hikashop/helpers/helper.php on line 1400 What can I do?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [muehlbauerma](/forum/user/11699-muehlbauerma "View muehlbauerma's Profile") [Last Post](/forum/25-install-update/829702-fatal-error-class-jparameter#77688 "Hi, "give with" ? The demo template is not include in the HikaShop package. I know that Nicolas sent sometimes the template, but I don't know the conditions and I don't have the template package. Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:13 Views:63 | [Last Post](/forum/25-install-update/829702-fatal-error-class-jparameter#77688 "Hi, "give with" ? The demo template is not include in the HikaShop package. I know that Nicolas sent sometimes the template, but I don't know the conditions and I don't have the template package. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829723-language-instalation-problem) | [Language instalation problem](/forum/25-install-update/829723-language-instalation-problem "Hi, I have installed the languages files English, German and Danish in both joomla and hikashop as described in the dokumentation files. I have manged to get the German and English sites to work but am unable to get the danish site to work. English site : www.kitesyd.dk/new/index.php/en/ German site : www.kitesyd.dk/new/index.php/de However when I change the suffix to 'da' the site just gets redirected to www.kitesyd.dk/new/index.php/en/da and gives out an error code. Where am I going wrong? kid regards, Matt") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [mattdimmock@hotmail.com](/forum/user/11038-mattdimmock-hotmail-com "View mattdimmock@hotmail.com's Profile") [Last Post](/forum/25-install-update/829723-language-instalation-problem#77677 "Hi, I don't think that your problem is HikaShop related. You should ask your question on the translation component forum.") 13 years 11 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:29 | [Last Post](/forum/25-install-update/829723-language-instalation-problem#77677 "Hi, I don't think that your problem is HikaShop related. You should ask your question on the translation component forum.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829711-payment-plugin) | [Payment plugin](/forum/25-install-update/829711-payment-plugin "My payment plugins aren't allowing updates anymore.. they just freeze, I can still navigate to other areas like products.. and other areas in Joomla but I can't update anything within the payment...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [langkatech](/forum/user/7030-langkatech "View langkatech's Profile") [Last Post](/forum/25-install-update/829711-payment-plugin#77656 "Thanks, I would have never thought to do that. I wonder what happened to make that editor stop working. Its the only one I have used setting up the site. Thank you.") 13 years 11 months ago by [langkatech](/forum/user/7030-langkatech "View langkatech's Profile") | Replies:5 Views:51 | [Last Post](/forum/25-install-update/829711-payment-plugin#77656 "Thanks, I would have never thought to do that. I wonder what happened to make that editor stop working. Its the only one I have used setting up the site. Thank you.") by [langkatech](/forum/user/7030-langkatech "View langkatech's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829722-fatal-error) | [Fatal Error](/forum/25-install-update/829722-fatal-error "Hello, I have a store that has been operating great for quite some time now. I recently noticed when I click ->Categories then Select a category, I get a BIG NASTY Error. I updated Hikashop as well as Joomla (currently 2.5.8) to no resolve. Can you look at the screenshot and see what may be causing this? And if it's simply a server side resource restriction that needs to be increased, please let me know exactly what this is saying so I can communicate with the host. Thank you!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [adeptdesigns](/forum/user/4465-adeptdesigns "View adeptdesigns's Profile") [Last Post](/forum/25-install-update/829722-fatal-error#77638 "Hi, Your problem is a memory limit problem. Your page consume more than 64MB of memory, so the process stop because this is your current limit. Please check with your web hosting ; you have to increase your PHP memory limit (128MB would be fine). Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:48 | [Last Post](/forum/25-install-update/829722-fatal-error#77638 "Hi, Your problem is a memory limit problem. Your page consume more than 64MB of memory, so the process stop because this is your current limit. Please check with your web hosting ; you have to increase your PHP memory limit (128MB would be fine). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829709-disable-pagination-on-selected-categories) | [Disable pagination on selected categories](/forum/25-install-update/829709-disable-pagination-on-selected-categories "Hi! Is it possible to disable the pagination in a selected category? Not all via css. I need to have in my mainpage a product listing category with no pagination and all the other categories,should display pagination.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [verzevoul](/forum/user/8351-verzevoul "View verzevoul's Profile") [Last Post](/forum/25-install-update/829709-disable-pagination-on-selected-categories#77599 "Hi, As I said, I modified the code in your previous post. Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:11 Views:43 | [Last Post](/forum/25-install-update/829709-disable-pagination-on-selected-categories#77599 "Hi, As I said, I modified the code in your previous post. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829719-order-confirmation-email) | [Order Confirmation Email](/forum/25-install-update/829719-order-confirmation-email "Does anyone know why my install is not sending confirmation emails? When i complete an order the customer is NOT receiving a order email. Any info would be greatly appreciated!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [jonesy800](/forum/user/8090-jonesy800 "View jonesy800's Profile") [Last Post](/forum/25-install-update/829719-order-confirmation-email#77581 "Hi, Is your "order status notification" email published ? Did you override it ? Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:24 | [Last Post](/forum/25-install-update/829719-order-confirmation-email#77581 "Hi, Is your "order status notification" email published ? Did you override it ? Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829695-error-after-update-with-product-page) | [Error after update with product page](/forum/25-install-update/829695-error-after-update-with-product-page "Hi after doing a new update today for a HikaShop 2.0 in back end I got this error for changing things for the product and also on front end.(disable all the cache and no SEFs) Error SQL=SELECT category_id FROM jos_hikashop_product_category WHERE product_id=1 OR product_parent_id=1 ORDER BY ordering ASC I also tried to add a new product to a category and got this error when clicking on the category that worked but error when clicking on the product 0 SQL=SELECT category_id FROM jos_hikashop_product_category WHERE product_id=2 OR product_parent_id=2 ORDER BY ordering ASC Any tips to fix this or is this a bug? I tried to remove alla categories and products but the error appear anyhow when new set up with categories and products. The error appear when clicking on the product. 0 SQL=SELECT category_id FROM jos_hikashop_product_category WHERE product_id=3 OR product_parent_id=3 ORDER BY ordering ASC rgds Joomla 3.0.2 and HikaShop 2.0") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 4 hours ago, by [ssnobben](/forum/user/10468-ssnobben "View ssnobben's Profile") [Last Post](/forum/25-install-update/829695-error-after-update-with-product-page#77449 "Thanks that did it! Now everything works.. :P") 13 years 11 months ago by [ssnobben](/forum/user/10468-ssnobben "View ssnobben's Profile") | Replies:6 Views:95 | [Last Post](/forum/25-install-update/829695-error-after-update-with-product-page#77449 "Thanks that did it! Now everything works.. :P") by [ssnobben](/forum/user/10468-ssnobben "View ssnobben's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829685-no-item-on-shopp-cart-after-adding-it-to-the-cart) | [No item on shopp cart after adding it to the cart](/forum/25-install-update/829685-no-item-on-shopp-cart-after-adding-it-to-the-cart "Hi! when I try to add some product to the cart, I do not get it to appear on the shopping cart. After pressing the button "proceed to checkout" on pop up message, I get the message "the cart is empty". All the cache is off. Essential 2.0 Joomla 2.5.8 Need your help. Thank you!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 day ago, by [Batas](/forum/user/9486-batas "View Batas's Profile") [Last Post](/forum/25-install-update/829685-no-item-on-shopp-cart-after-adding-it-to-the-cart#77364 "Hi, I've made several tests and I cannot reproduce the problem on the front-end. I didn't see any weird thing, just one little thing (which has no link with HikaShop) with your "carousel" on your index page which is pretty nice but have a strange animation when going to the left. Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:8 Views:80 | [Last Post](/forum/25-install-update/829685-no-item-on-shopp-cart-after-adding-it-to-the-cart#77364 "Hi, I've made several tests and I cannot reproduce the problem on the front-end. I didn't see any weird thing, just one little thing (which has no link with HikaShop) with your "carousel" on your index page which is pretty nice but have a strange animation when going to the left. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829675-sips-atos-payment-config-bug) | [SIPS ATOS payment config bug](/forum/25-install-update/829675-sips-atos-payment-config-bug "While configuring the SIPS ATOS payment plugin i encountered the following bug. This happens after clicking on the "payment possibilities" button.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 3 days ago, by [Ch3vr0n](/forum/user/2857-ch3vr0n "View Ch3vr0n's Profile") [Last Post](/forum/25-install-update/829675-sips-atos-payment-config-bug#77351 "sorry to bump this old thread but i just had to login on FTP to do some stuff. and i noticed several images like "INTERVAL.gif", "VISA.gif","MASTERCARD.gif" and others & a folder simply called " l "...") 13 years 11 months ago by [Ch3vr0n](/forum/user/2857-ch3vr0n "View Ch3vr0n's Profile") | Replies:8 Views:61 | [Last Post](/forum/25-install-update/829675-sips-atos-payment-config-bug#77351 "sorry to bump this old thread but i just had to login on FTP to do some stuff. and i noticed several images like "INTERVAL.gif", "VISA.gif","MASTERCARD.gif" and others & a folder simply called " l "...") by [Ch3vr0n](/forum/user/2857-ch3vr0n "View Ch3vr0n's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829716-notice-on-product-page) | [Notice on product page](/forum/25-install-update/829716-notice-on-product-page "Hello, Sorry for the next question I`am not a really well know with script so i don`t know what the do with the following notice on top of the product page. Notice: Trying to get property of non-object in /home/vhosting/j/vhost0028562/domains/universal-gemstone.com/htdocs/www/templates/beez_20/html/com_hikashop/product/listing.php on line 105 Notice: Trying to get property of non-object in /home/vhosting/j/vhost0028562/domains/universal-gemstone.com/htdocs/www/templates/beez_20/html/com_hikashop/product/listing.php on line 125 greetings Jan Evert") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [janevert](/forum/user/6711-janevert "View janevert's Profile") [Last Post](/forum/25-install-update/829716-notice-on-product-page#77349 "thanks problem solved") 13 years 11 months ago by [janevert](/forum/user/6711-janevert "View janevert's Profile") | Replies:4 Views:31 | [Last Post](/forum/25-install-update/829716-notice-on-product-page#77349 "thanks problem solved") by [janevert](/forum/user/6711-janevert "View janevert's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829054-no-stock-showing-for-products-with-unlimited-qty) | ["No stock" showing for products with unlimited qty](/forum/25-install-update/829054-no-stock-showing-for-products-with-unlimited-qty "Hi Nicolas, My problem is that when I import my products with characteristics, there is "No stock" in frontend for all my variants of that products even there is "-1" for the quantity for the product and for all its variants - see attached csv. I imported only one product to show you the problem and to make the csv as small as possible for the purpose of your help... This is what I did: I made a csv file with all products (all done the same way as the one attached to this message). I created one Characteristic named "Varianta" with about 1500 values and imported it as a table in phpmyadmin. Then I imported my product to Hikashop. Product shoved, but to see the characteristic with correct prices in frontend I had to open that product in backend and add characteristics (that one called "Varianta" which I imported in phpmyadmin) to it. After saving - the correct prices and correct characteristics showed in frontend, but everything is out of stock - even there are "unlimited" quantities in product details in backend. 1. What to do to make the product in stock? 2. How to make all the characteristics(variants of product set in characteristics) show with correct prices immediately after importing without having to open each product, add characteristics and save it? It is quiet annoying when you have about 1000 products and all with characteristics... I guess you will need to see my shop to solve this bug...so I am sending you access details in PM. Thanks Vaclav") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [vaclav](/forum/user/6663-vaclav "View vaclav's Profile") [Last Post](/forum/25-install-update/829054-no-stock-showing-for-products-with-unlimited-qty#77334 "Sorry didn't reply early, Yes there were variants and there were published, and had a quantity of "-1". I fixed the problem, but it require for me to delete this products and re-created all the info, luckily this happened on only 3 products, they are showing fine now, but still don't know what was the problem. Like I mention before, this happen when I updated to Essentials version.") 13 years 11 months ago by [jwmartinez](/forum/user/9515-jwmartinez "View jwmartinez's Profile") | Replies:5 Views:457 | [Last Post](/forum/25-install-update/829054-no-stock-showing-for-products-with-unlimited-qty#77334 "Sorry didn't reply early, Yes there were variants and there were published, and had a quantity of "-1". I fixed the problem, but it require for me to delete this products and re-created all the info, luckily this happened on only 3 products, they are showing fine now, but still don't know what was the problem. Like I mention before, this happen when I updated to Essentials version.") by [jwmartinez](/forum/user/9515-jwmartinez "View jwmartinez's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829699-solved-error-after-update) | [\[solved\] error after update](/forum/25-install-update/829699-solved-error-after-update "Hello, After the update to 2.0 al my images show sold :( while it should only show after a item is sold, this we add then manual. The add "sold" i add by articel as second catogry greetings Jan Evert") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [janevert](/forum/user/6711-janevert "View janevert's Profile") [Last Post](/forum/25-install-update/829699-solved-error-after-update#77253 ":woohoo: Thanks for sugestion problem is solved. This topic can be closed") 13 years 11 months ago by [janevert](/forum/user/6711-janevert "View janevert's Profile") | Replies:7 Views:68 | [Last Post](/forum/25-install-update/829699-solved-error-after-update#77253 ":woohoo: Thanks for sugestion problem is solved. This topic can be closed") by [janevert](/forum/user/6711-janevert "View janevert's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829714-update-customer-info-in-back-end) | [update customer info in back end](/forum/25-install-update/829714-update-customer-info-in-back-end "Hi Nicolas, A customer has updated their phone number. Now she displays the correct number in the front end. But in the back end I'm still seeing the old number. www.hidesign.it") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [Nello](/forum/user/1361-nello "View Nello's Profile") [Last Post](/forum/25-install-update/829714-update-customer-info-in-back-end#77236 "Hi, Where do you still see the same phone number in the backend ? In the order ? Or in the user address ? It's normal that the order would still display the old number since the user cannot change any information of an order from the frontend. However, I don't see how the number would not be updated in the address of the user account.") 13 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:41 | [Last Post](/forum/25-install-update/829714-update-customer-info-in-back-end#77236 "Hi, Where do you still see the same phone number in the backend ? In the order ? Or in the user address ? It's normal that the order would still display the old number since the user cannot change any information of an order from the frontend. However, I don't see how the number would not be updated in the address of the user account.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829713-fedex-error-php-line-330) | [Fedex error php line 330](/forum/25-install-update/829713-fedex-error-php-line-330 "While checking out I am getting the error "Warning: Invalid argument supplied for foreach() in /home/content/72/6734272/html/plugins/hikashopshipping/fedex.php on line 330" and when I went into the...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [keeisenhour](/forum/user/11186-keeisenhour "View keeisenhour's Profile") [Last Post](/forum/25-install-update/829713-fedex-error-php-line-330#77234 "Can you edit the plugins/hikashopshipping/fedex.php file and check that you have the version 2.0 there ? If not, please make sure that the folder plugins/hikashopshipping and the file plugins/hikashopshipping/fedex.php are writable (set temporarily the access rights to 777) and update again HikaShop.") 13 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:30 | [Last Post](/forum/25-install-update/829713-fedex-error-php-line-330#77234 "Can you edit the plugins/hikashopshipping/fedex.php file and check that you have the version 2.0 there ? If not, please make sure that the folder plugins/hikashopshipping and the file plugins/hikashopshipping/fedex.php are writable (set temporarily the access rights to 777) and update again HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 11 months ago | | [](/forum/25-install-update/828814-hikashop-1-5-6-client-denied-by-server-configura) | [HikaShop 1.5.6 / client denied by server configura](/forum/25-install-update/828814-hikashop-1-5-6-client-denied-by-server-configura "Hello, after upgrading to HikaShop 1.5.6 our product-images are no longer visible. These images did show up in the previous version, and we did not change any server configuration during install. In the webserver's error log I have such messages as below Apache errorlog: [Fri Jan 27 11:37:00 2012] [error] [client XXX.XXX.XXX.XXX] client denied by server configuration: /home/httpd/vhosts/XXXXXX/httpdocs/images/XXXXXX/shop/images/thumbnail_100x100/ts_pr_edn_front_cover2.jpg, referer: www.XXXXXXX/index.php/featured-books Any ideas here? best regards Ruediger Schultz") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [Schultz-IT-Solutions](/forum/user/5798-schultz-it-solutions "View Schultz-IT-Solutions's Profile") [Last Post](/forum/25-install-update/828814-hikashop-1-5-6-client-denied-by-server-configura#77211 "ah well, this clarifies the issue. there is a configuration mistake, as the download/save directory is the same as the images directory. I will correct this and reactivate the .htaccess thanks for your help. best regards Ruediger") 13 years 11 months ago by [Schultz-IT-Solutions](/forum/user/5798-schultz-it-solutions "View Schultz-IT-Solutions's Profile") | Replies:4 Views:440 | [Last Post](/forum/25-install-update/828814-hikashop-1-5-6-client-denied-by-server-configura#77211 "ah well, this clarifies the issue. there is a configuration mistake, as the download/save directory is the same as the images directory. I will correct this and reactivate the .htaccess thanks for your help. best regards Ruediger") by [Schultz-IT-Solutions](/forum/user/5798-schultz-it-solutions "View Schultz-IT-Solutions's Profile") 13 years 11 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.049 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)