[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6327 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/829708-url-shows-product-description) | [url shows product description?](/forum/25-install-update/829708-url-shows-product-description "Hello, since I updated to Hikashop 2 the url shows the product name instead of the product code which better for the search engines to detect. Please help. Thank you in advance.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [provisualusa](/forum/user/8573-provisualusa "View provisualusa's Profile") [Last Post](/forum/25-install-update/829708-url-shows-product-description#77203 "Hi, The URLs have always shown the product name since the first version of HikaShop.") 13 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2 Views:36 | [Last Post](/forum/25-install-update/829708-url-shows-product-description#77203 "Hi, The URLs have always shown the product name since the first version of HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829703-lost-links-to-individual-products) | [Lost links to individual products](/forum/25-install-update/829703-lost-links-to-individual-products "I just upgraded Hikashop to v2.0 and appear to have lost hyperlinks to individual products. www.geocachingnsw.asn.au/index.php/shop It's also not possible to order from the individual product pages ( www.geocachingnsw.asn.au/index.php/shop/...uct/25-geocoin-2011/ ) We are using Joomla 1.5.26 and we were using HikaShop 1.6(?). Any thoughts on what is wrong?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [spindocbob](/forum/user/3098-spindocbob "View spindocbob's Profile") [Last Post](/forum/25-install-update/829703-lost-links-to-individual-products#77151 "I made a change to the workflow from the one pictured above to the one in your online manual, which made a difference. Will tinker with it and see how I go. Thank you for you help.") 13 years 11 months ago by [spindocbob](/forum/user/3098-spindocbob "View spindocbob's Profile") | Replies:5 Views:76 | [Last Post](/forum/25-install-update/829703-lost-links-to-individual-products#77151 "I made a change to the workflow from the one pictured above to the one in your online manual, which made a difference. Will tinker with it and see how I go. Thank you for you help.") by [spindocbob](/forum/user/3098-spindocbob "View spindocbob's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829664-small-problem-updating-to-stable-version-2-0-0-wi) | [Small problem updating to stable version: 2.0.0 wi](/forum/25-install-update/829664-small-problem-updating-to-stable-version-2-0-0-wi "Hello: When I upgrading to version: 2.0.0, I lost the product listing pagination in all categories. You can only see 20 items. Attachment screenshot. Thanks !") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 days ago, by [dvddvd](/forum/user/7721-dvddvd "View dvddvd's Profile") [Last Post](/forum/25-install-update/829664-small-problem-updating-to-stable-version-2-0-0-wi#77134 "Hi, Another user have the same kind of issue and we update the HikaShop package in order to fix one point. Now when you create a new order status, you can specify a name. You can re-download HikaShop 2.0 and this problem would be fix. After that I have to talk with Nicolas about this editable restriction, see what we could do for statuses which are not "official" one. Maybe we can let other statuses editable. Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:17 Views:223 | [Last Post](/forum/25-install-update/829664-small-problem-updating-to-stable-version-2-0-0-wi#77134 "Hi, Another user have the same kind of issue and we update the HikaShop package in order to fix one point. Now when you create a new order status, you can specify a name. You can re-download HikaShop 2.0 and this problem would be fix. After that I have to talk with Nicolas about this editable restriction, see what we could do for statuses which are not "official" one. Maybe we can let other statuses editable. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829710-re-direct-to-url-after-checkout) | [re-direct to url after checkout](/forum/25-install-update/829710-re-direct-to-url-after-checkout "I am testing, and noticed that once I have paid I am re-directed to a blank page. If my cart is empty it goes to the right page. That works great. After checkout though I would like to go to a thank...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [langkatech](/forum/user/7030-langkatech "View langkatech's Profile") [Last Post](/forum/25-install-update/829710-re-direct-to-url-after-checkout#77126 "I think I figured this out... its in the payment plugin. The cancel and return areas. However mine won't let me update them. I tried disabling them but they just freeze. I post a topic on that... www.hikashop.com/en/forum/2-general-talk...-payment-plugin.html") 13 years 11 months ago by [langkatech](/forum/user/7030-langkatech "View langkatech's Profile") | Replies:1 Views:37 | [Last Post](/forum/25-install-update/829710-re-direct-to-url-after-checkout#77126 "I think I figured this out... its in the payment plugin. The cancel and return areas. However mine won't let me update them. I tried disabling them but they just freeze. I post a topic on that... www.hikashop.com/en/forum/2-general-talk...-payment-plugin.html") by [langkatech](/forum/user/7030-langkatech "View langkatech's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829445-manage-waitlist) | [Manage waitlist](/forum/25-install-update/829445-manage-waitlist "Hi, on the last release i noticed that you added a wishlist with a good manage. Bravo! But I think it was more urgent to complete the waitlist with a chance to see the entire list without going to the database. Is that on your todo list? If yes, can we have on the next release? Thanks Tony") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") [Last Post](/forum/25-install-update/829445-manage-waitlist#77104 "Hi, We may use the same translation key. I will check it too. Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:4 Views:151 | [Last Post](/forum/25-install-update/829445-manage-waitlist#77104 "Hi, We may use the same translation key. I will check it too. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829682-product-listing-in-back-end-not-displaying-all) | [Product listing in back end not displaying all](/forum/25-install-update/829682-product-listing-in-back-end-not-displaying-all "I have noticed that in the back end of the product listing, I only can view 20 products. I know that there are more, because when I do a search, it comes up with a product that is not on the list,...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 2 days ago, by [fudge4u](/forum/user/1509-fudge4u "View fudge4u's Profile") [Last Post](/forum/25-install-update/829682-product-listing-in-back-end-not-displaying-all#77091 "Hi Jerome, Sorry to be so long getting back to you, but re-installing with the latest version of HikaShop did resolve my problems with the backend pagination and the missing custom fields in the product pages. However, the front-end pagination on the product listing was still not displaying properly. I had only recently upgraded the Joomla installation to 2.5.8 and I have to do this by manual upload to the tmp folder and install from there. To cut a long story short, I re-installed the 'en-GB.ini' file because of display problems elsewhere on the site, and doing that resolved the problem with the Hika front-end pagination. However, it leaves a few errors on the site (outside of HikaShop) which I still need to sort out. It seems that the latest updates to Joomla include fairly extensive changes to the content of the 'en-GB.ini' file, so now I have to look elsewhere to correct those errors. But the HikaShop problems are now resolved, so many thanks for your help and advice. :)") 13 years 11 months ago by [badcoder](/forum/user/7931-badcoder "View badcoder's Profile") | Replies:14 Views:88 | [Last Post](/forum/25-install-update/829682-product-listing-in-back-end-not-displaying-all#77091 "Hi Jerome, Sorry to be so long getting back to you, but re-installing with the latest version of HikaShop did resolve my problems with the backend pagination and the missing custom fields in the product pages. However, the front-end pagination on the product listing was still not displaying properly. I had only recently upgraded the Joomla installation to 2.5.8 and I have to do this by manual upload to the tmp folder and install from there. To cut a long story short, I re-installed the 'en-GB.ini' file because of display problems elsewhere on the site, and doing that resolved the problem with the Hika front-end pagination. However, it leaves a few errors on the site (outside of HikaShop) which I still need to sort out. It seems that the latest updates to Joomla include fairly extensive changes to the content of the 'en-GB.ini' file, so now I have to look elsewhere to correct those errors. But the HikaShop problems are now resolved, so many thanks for your help and advice. :)") by [badcoder](/forum/user/7931-badcoder "View badcoder's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829514-order-has-different-characteristic-than-customer) | [order has different characteristic than customer](/forum/25-install-update/829514-order-has-different-characteristic-than-customer "i have a problem with my shop which is costing me alot money in returns, so am wanting to find out the cause urgently. i have recently had quite a few orders come through my hikashop with the wrong characteristics than what the customer selected. i sell clothes and nearly all products have a colour and a size. In the last few days quite a number of customers have contacted me to say that i shipped them the wrong size. i have checked the orders and it shows the size that i shipped. However, this size is not the size the customer ordered. this has happened on many orders so it isn't just one customer making a mistake. one example is a customer who is a size 12 and selected 4 different products all in size 12, but in her order that i see in backend, 1 item is a size 12, 1 is a size 16, 1 is a size 24 and 1 is a size 20. Obviously this person is not accidentally putting in the wrong size, plus it has happened to many customers in the last few weeks. i can only think of two things i have done recently to my hikashop. i upgraded the shop from 1.5.9 to 1.6.0 (which leads me to think this is a bug with 1.6.0) also most of these orders have come through with a sitewide discount coupon they have used in the checkout. please help") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile") [Last Post](/forum/25-install-update/829514-order-has-different-characteristic-than-customer#76964 "Yes, we want to completely redo the characteristics adding process on the product edition page and it will be something like that but even better. Actually, we want to replace the whole edition page with the same edition page of HikaMarket. If you try to edit a product on the frontend of our demo website, with HikaMarket, you'll see that the interface is much more simple and clear than what we have on the backend. So, we'll first add it to the frontend edition page of HikaMarket and after we validate it, we'll add it to the backend of HikaShop.") 13 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:16 Views:527 | [Last Post](/forum/25-install-update/829514-order-has-different-characteristic-than-customer#76964 "Yes, we want to completely redo the characteristics adding process on the product edition page and it will be something like that but even better. Actually, we want to replace the whole edition page with the same edition page of HikaMarket. If you try to edit a product on the frontend of our demo website, with HikaMarket, you'll see that the interface is much more simple and clear than what we have on the backend. So, we'll first add it to the frontend edition page of HikaMarket and after we validate it, we'll add it to the backend of HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829706-hikashop-address-table) | [hikashop\_address table](/forum/25-install-update/829706-hikashop-address-table "Hi Nic, I want to import some customers into Hika shop. Now this hikashop_address table stores the address of the user and it has a field called address_published that seems to be true for only one row per user. What does it mean when it is set to false is it just a record of an old address or is it used somewhere? Or to put things another way - when I update the address do I just set this field address_published to true? Thanks, Mat") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [Mat](/forum/user/4216-mat "View Mat's Profile") [Last Post](/forum/25-install-update/829706-hikashop-address-table#76931 "Hi, The address published is set to 1 if the address is registered in the user addresses, if it's to 0 so the address has been deleted. When you update, you can set it to true.") 13 years 11 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:23 | [Last Post](/forum/25-install-update/829706-hikashop-address-table#76931 "Hi, The address published is set to 1 if the address is registered in the user addresses, if it's to 0 so the address has been deleted. When you update, you can set it to true.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829609-coupon-does-not-unload-automatically) | [Coupon does not unload automatically](/forum/25-install-update/829609-coupon-does-not-unload-automatically "Hi I'm using the business edition In my case I have a coupon that Auto load in cart if a value is over 50'000yen. But if the customer does adjust the cart at the end, (as example: take out one product) and the shopping value goes under 50'000yen then the coupon stays there! Is there a way to change that? The other way around, if someone adds one product in the end of the checkout (in the cart) and the value goes over 50'000yen, then the coupon adds automatically, and that's great. Best regards Raphael") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 2 weeks ago, by [ePower2007](/forum/user/8541-epower2007 "View ePower2007's Profile") [Last Post](/forum/25-install-update/829609-coupon-does-not-unload-automatically#76885 "Hi yes it is true! I had to be blind when looking for that line..... But I can tell you that I did set up one more shop in one other domain and there was the same mistake.... Anyway, it worked out well now. thank you Raphael") 13 years 11 months ago by [ePower2007](/forum/user/8541-epower2007 "View ePower2007's Profile") | Replies:7 Views:478 | [Last Post](/forum/25-install-update/829609-coupon-does-not-unload-automatically#76885 "Hi yes it is true! I had to be blind when looking for that line..... But I can tell you that I did set up one more shop in one other domain and there was the same mistake.... Anyway, it worked out well now. thank you Raphael") by [ePower2007](/forum/user/8541-epower2007 "View ePower2007's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829705-bug) | [Bug](/forum/25-install-update/829705-bug "I have a site with hikashop inside. When I try to go in backend in "components - hikashop" I have this error: 404 - An error has occurred. Component not found Return to Control Panel the site is working well. What is the problem?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [Carolek](/forum/user/8329-carolek "View Carolek's Profile") [Last Post](/forum/25-install-update/829705-bug#76840 "Hi, It's like if the hikashop directory have been delete from your "administrator" directory. Please re-install hikashop and check if there is no error during the installation. Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:28 | [Last Post](/forum/25-install-update/829705-bug#76840 "Hi, It's like if the hikashop directory have been delete from your "administrator" directory. Please re-install hikashop and check if there is no error during the installation. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829261-billing-shipping-address-changes-issue) | [Billing/Shipping Address changes issue](/forum/25-install-update/829261-billing-shipping-address-changes-issue "Hi Nicolas, I had this issue many many versions ago and I thought it was fixed by now but it doesn't seem to be... so maybe it's a bug.. [as I can't imagine it would be a feature]. If, from the Administrator backend, you go into an order in Hikashop, and look at editing the Shipping Address and say change it to: 1 Hikashop Place. and then press OK, the Shipping Address changes AS EXPECTED but [and here's my issue] so does the Billing Address.... ?!?! Why doesn't it respect my change and only change the Shipping Address? Can't wait for that to be fixed! Cheers, Emmanuel Lemor") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 3 months ago, by [tedstrauss](/forum/user/541-tedstrauss "View tedstrauss's Profile") [Last Post](/forum/25-install-update/829261-billing-shipping-address-changes-issue#76798 "Sorry ... It is fixed now. Not sure what happened.") 13 years 11 months ago by [further](/forum/user/10547-further "View further's Profile") | Replies:5 Views:324 | [Last Post](/forum/25-install-update/829261-billing-shipping-address-changes-issue#76798 "Sorry ... It is fixed now. Not sure what happened.") by [further](/forum/user/10547-further "View further's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829475-new-shipping-address-updates-billing-address) | [new shipping address updates billing address](/forum/25-install-update/829475-new-shipping-address-updates-billing-address "A minor issue but needs some attention. If a customer adds a new shipping address it adds the new address to the billing addresses. Not ideal but ok. The problem is that it selects the new address as the billing address. One has to be sharp eyed to spot this change if you didn't expect it. How can I ensure that the originally selected billing address remains the selected one even after a new shipping address has been added? Thanks Crispin") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [nikmackey](/forum/user/7626-nikmackey "View nikmackey's Profile") [Last Post](/forum/25-install-update/829475-new-shipping-address-updates-billing-address#76793 "Hi. I am having this same issue. You say you have "also resolved the issue with the addresses". Do you mind posting how you did that for me? I am sure it will be helpful for those finding this post with the same issue. Thanks.") 13 years 11 months ago by [further](/forum/user/10547-further "View further's Profile") | Replies:11 Views:396 | [Last Post](/forum/25-install-update/829475-new-shipping-address-updates-billing-address#76793 "Hi. I am having this same issue. You say you have "also resolved the issue with the addresses". Do you mind posting how you did that for me? I am sure it will be helpful for those finding this post with the same issue. Thanks.") by [further](/forum/user/10547-further "View further's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829704-item-custom-fields-are-not-visible-in-product-page) | [Item Custom fields are not visible in product page](/forum/25-install-update/829704-item-custom-fields-are-not-visible-in-product-page "I need some "Custom Fields" in table--> "item". I have created couple of "Custom Fields" in--> "item" table and assigned them to the products of a "Category" and all the Sub Categories of that...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [abbakhan](/forum/user/11485-abbakhan "View abbakhan's Profile") [Last Post](/forum/25-install-update/829704-item-custom-fields-are-not-visible-in-product-page#76773 "Hi, The latest version of HikaShop 2.0 contains the right patch. Please re-download HikaShop 2.0 to fix the problem. (Abbakan : I have already update your website). Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:36 | [Last Post](/forum/25-install-update/829704-item-custom-fields-are-not-visible-in-product-page#76773 "Hi, The latest version of HikaShop 2.0 contains the right patch. Please re-download HikaShop 2.0 to fix the problem. (Abbakan : I have already update your website). Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/828559-custom-field-display-limited-to-feature) | [Custom field display limited to feature...](/forum/25-install-update/828559-custom-field-display-limited-to-feature "In the product admin screen I have a custom field which is a select box. I created another custom field which only shows when the JQuery Tab is selected. Toggling the select box hides / shows this custom field correctly. However, on entry to the product admin screen this second custom field is always shown. It should only be shown when the currently selected value is JQuery Tab.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 3 months ago, by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") [Last Post](/forum/25-install-update/828559-custom-field-display-limited-to-feature#76772 "Hi, Problem fixed in your website. I have installed the latest version of the package. The download package is now up to date so everyone could have the fix. Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:14 Views:1687 | [Last Post](/forum/25-install-update/828559-custom-field-display-limited-to-feature#76772 "Hi, Problem fixed in your website. I have installed the latest version of the package. The download package is now up to date so everyone could have the fix. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829647-align-images-and-text-in-product-listings) | [Align images and text in product listings](/forum/25-install-update/829647-align-images-and-text-in-product-listings "i have some products that has a lot of description in the name and some other with few. so when i see the display, some images are out of alignment, how can i do to fix that and the images align bottom in the same row even if the description isone two or three lines long?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") [Last Post](/forum/25-install-update/829647-align-images-and-text-in-product-listings#76704 "i dont know why is that because i installed the last version.") 13 years 11 months ago by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") | Replies:17 Views:218 | [Last Post](/forum/25-install-update/829647-align-images-and-text-in-product-listings#76704 "i dont know why is that because i installed the last version.") by [condorazul](/forum/user/4911-condorazul "View condorazul's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829698-account-activation-link-no-such-account) | [Account activation link -> No such account!](/forum/25-install-update/829698-account-activation-link-no-such-account "I'm getting unfortunate behaviour, the activation email link gives this error message: There is no such account in our database or the account has already been activated. Note: From the console I can see the new user has been created, but not activated. My setup: PHP: 5.3.17 Joomla: 2.5.8 HikaShop: 1.6.0 I've found a few threads on this subject, but they were resolved by re-installing previous versions: www.hikashop.com/en/forum/4-how-to/54251...r-accounts-page.html Anyone have/resolve this problem?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [eskimoroll](/forum/user/9945-eskimoroll "View eskimoroll's Profile") [Last Post](/forum/25-install-update/829698-account-activation-link-no-such-account#76691 "Hi, Re-installing previous version ?! I see that do not use the last HikaShop version, so, at the contrary, I would recommend you to update HikaShop. Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:28 | [Last Post](/forum/25-install-update/829698-account-activation-link-no-such-account#76691 "Hi, Re-installing previous version ?! I see that do not use the last HikaShop version, so, at the contrary, I would recommend you to update HikaShop. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829701-a-little-question) | [A little question...](/forum/25-install-update/829701-a-little-question "Hi! first, i want to say thank you for your awesome support and product, i used hikashop on 3 sites already, and finally, i decided to purchased the essential version, as a way to say thank you, of...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [melisari](/forum/user/9503-melisari "View melisari's Profile") [Last Post](/forum/25-install-update/829701-a-little-question#76683 "Hi, When you update HikaShop, it would overwrite all of his own files but it does not touch to your overrides or your configuration. I mean, if you use the HikaShop interface to edit the CSS, to edit view and you don't edit files directly in the server (by ftp, etc) you wouldn't have any problem. Regards,") 13 years 11 months ago by [Jerome](/forum/user/80-jerome "View Jerome's Profile") | Replies:1 Views:22 | [Last Post](/forum/25-install-update/829701-a-little-question#76683 "Hi, When you update HikaShop, it would overwrite all of his own files but it does not touch to your overrides or your configuration. I mean, if you use the HikaShop interface to edit the CSS, to edit view and you don't edit files directly in the server (by ftp, etc) you wouldn't have any problem. Regards,") by [Jerome](/forum/user/80-jerome "View Jerome's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829691-adminorder-subtotal-invoicesubtotal-discrepancy) | [AdminOrder Subtotal & InvoiceSubtotal Discrepancy](/forum/25-install-update/829691-adminorder-subtotal-invoicesubtotal-discrepancy "In the backend, it was brought to my attention that there are two totals being provided by the Subtotal on orders. When viewing an order as an admin in the back-end administration, the shown subtotal includes taxes that is shown under the block called "Additional Information". See first attachment. Then when using the invoice popup button in the toolbar the subtotal does not have tax included. See second attachment. Is there a way to have both subtotals not include tax? Thank you, Noah") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 22 hours ago, by [daurwid](/forum/user/6533-daurwid "View daurwid's Profile") [Last Post](/forum/25-install-update/829691-adminorder-subtotal-invoicesubtotal-discrepancy#76613 "Hi, We will think about integrating this in the coming version of Hikashop. However you don't have to worry about the update since every customization are conserved if they are made through the Hikashop Views edit. So this hack won't be affected by an update :)") 13 years 11 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:3 Views:43 | [Last Post](/forum/25-install-update/829691-adminorder-subtotal-invoicesubtotal-discrepancy#76613 "Hi, We will think about integrating this in the coming version of Hikashop. However you don't have to worry about the update since every customization are conserved if they are made through the Hikashop Views edit. So this hack won't be affected by an update :)") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829619-sales-reports-filtered-by-product-are-incorrect) | [Sales Reports filtered by product are incorrect](/forum/25-install-update/829619-sales-reports-filtered-by-product-are-incorrect "Every month, I need to tally up the number of each product sold, as well as the total revenue for each product. This is because I work with other companies and need to calculate their royalties for each sale. I've tried to use Hikashop's reporting for this and its very frustrating. First, there is a limitation of 50 items which to me makes no sense. I don't care about displaying the report on the dashboard - so I don't see why there should be a limit for reports not published on the dashboard. Secondly, the bug is related to the way Hikashop calculates sales for a given product. Say I use a monthly graph to sort gross sales $ by day. And I filter it to a single product. What happens is that it reports the total money brought in by the entire order the product was purchased in. This cannot be correct behaviour. For instance, say I had two sales of a $69 product on October 23rd. So the total sales for that product for that day should be listed as $138. However, one of the orders included a second unrelated product for $70. So Hikashop reports the total sales as $208 instead of $138. I literally can't do accounting every month unless I figure this out somehow. Please help!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [jeremynsl](/forum/user/489-jeremynsl "View jeremynsl's Profile") [Last Post](/forum/25-install-update/829619-sales-reports-filtered-by-product-are-incorrect#76606 "Do you have the last version of Hikashop? Try to update and if it doesn't solve the problem PM an access to your backend :)") 13 years 11 months ago by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") | Replies:19 Views:514 | [Last Post](/forum/25-install-update/829619-sales-reports-filtered-by-product-are-incorrect#76606 "Do you have the last version of Hikashop? Try to update and if it doesn't solve the problem PM an access to your backend :)") by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") 13 years 11 months ago | | [](/forum/25-install-update/829697-xss-inclusion-error) | [XSS Inclusion error](/forum/25-install-update/829697-xss-inclusion-error "Hello I'm having a report for xss inclusion coming from the hikashop e.g: www.samplewebsite.com/products/category/32 leather-shoes.html Please help I sure I'm not the only one out there.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 13 years 11 months ago, by [provisualusa](/forum/user/8573-provisualusa "View provisualusa's Profile") [Last Post](/forum/25-install-update/829697-xss-inclusion-error?start=20#76528 "Thank you so much. I just contact, The tabber dev to see if I can get any response from him. Once again thank you.") 13 years 11 months ago by [provisualusa](/forum/user/8573-provisualusa "View provisualusa's Profile") - [1](/forum/25-install-update/829697-xss-inclusion-error?start=0 "Page:1") - [2](/forum/25-install-update/829697-xss-inclusion-error?start=20 "Page:2") | Replies:24 Views:107 | [Last Post](/forum/25-install-update/829697-xss-inclusion-error?start=20#76528 "Thank you so much. I just contact, The tabber dev to see if I can get any response from him. Once again thank you.") by [provisualusa](/forum/user/8573-provisualusa "View provisualusa's Profile") 13 years 11 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.062 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)