[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6327 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/829652-since-update-to-hikashop-2-0-quite-a-few-bugs) | [Since update to hikashop 2.0 quite a few bugs](/forum/25-install-update/829652-since-update-to-hikashop-2-0-quite-a-few-bugs "any of the products i added after i updated from 1.6 dont checkout i get the following messages The cart items combined weight is too big for all the possible shipping methods i get this message if i click force shipping in config and No shipping method found if force isnt clicked all weights are set up and all my old products work fine and still do after the update, can you help please www.topgearstockport.co.uk") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [topgear](/forum/user/10750-topgear "View topgear's Profile") [Last Post](/forum/25-install-update/829652-since-update-to-hikashop-2-0-quite-a-few-bugs#74855 "thank you so much it works, you have saved me so much time thanks thanks thanks :)") 14 years 6 days ago by [topgear](/forum/user/10750-topgear "View topgear's Profile") | Replies:8 Views:185 | [Last Post](/forum/25-install-update/829652-since-update-to-hikashop-2-0-quite-a-few-bugs#74855 "thank you so much it works, you have saved me so much time thanks thanks thanks :)") by [topgear](/forum/user/10750-topgear "View topgear's Profile") 14 years 6 days ago | | [](/forum/25-install-update/829656-tabular-on-product-page-not-working) | [Tabular on product page not working](/forum/25-install-update/829656-tabular-on-product-page-not-working "Hello, Joomla Version 2.5.7 Template Rt_Metroplois PHP 5.3.8 Hikashop 2.0 business Link to issue: jpayton.com/store/product/1-rotary-system I am having a problem with the Javascript for the tabs for \|Description\|Comment\|Post a Comment\| on the product page. Firebug comes up with some js errors. any Ideas?; Jim") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 days ago, by [Jim02stl](/forum/user/11030-jim02stl "View Jim02stl's Profile") [Last Post](/forum/25-install-update/829656-tabular-on-product-page-not-working#74835 "Fix it by downloading new package from subscription area (I assume it was updated) and installed/updated it through the extension manager") 14 years 6 days ago by [Jim02stl](/forum/user/11030-jim02stl "View Jim02stl's Profile") | Replies:1 Views:119 | [Last Post](/forum/25-install-update/829656-tabular-on-product-page-not-working#74835 "Fix it by downloading new package from subscription area (I assume it was updated) and installed/updated it through the extension manager") by [Jim02stl](/forum/user/11030-jim02stl "View Jim02stl's Profile") 14 years 6 days ago | | [](/forum/25-install-update/829621-can-not-add-or-edit-new-shipping-address) | [Can not add or edit new shipping address](/forum/25-install-update/829621-can-not-add-or-edit-new-shipping-address "if I add a product to the cart then proceed to checkout, the checkout process works fine if i accept the same shipping address as the billing address. If I try to change the shipping address by un...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [inchkape](/forum/user/9413-inchkape "View inchkape's Profile") [Last Post](/forum/25-install-update/829621-can-not-add-or-edit-new-shipping-address#74811 "SOLVED For any who have the same problem: Xavier was perfectly right that there is a javascript conflict. I, however am an amateur webmaster building my own business website on a very low budget. I don't have the competences to resolve the conflict. I don't have the funds to pay someone to fix it (unless i have a low fixed amount to pay). So, my solution was to disable components and try the address edit until I found which caused the problem: I use a template called grid2 from Joomlabamboo. This was the culprit. So I am applying a different template to the hikashop part and it works fine. Thanks Xavier") 14 years 6 days ago by [inchkape](/forum/user/9413-inchkape "View inchkape's Profile") | Replies:8 Views:201 | [Last Post](/forum/25-install-update/829621-can-not-add-or-edit-new-shipping-address#74811 "SOLVED For any who have the same problem: Xavier was perfectly right that there is a javascript conflict. I, however am an amateur webmaster building my own business website on a very low budget. I don't have the competences to resolve the conflict. I don't have the funds to pay someone to fix it (unless i have a low fixed amount to pay). So, my solution was to disable components and try the address edit until I found which caused the problem: I use a template called grid2 from Joomlabamboo. This was the culprit. So I am applying a different template to the hikashop part and it works fine. Thanks Xavier") by [inchkape](/forum/user/9413-inchkape "View inchkape's Profile") 14 years 6 days ago | | [](/forum/25-install-update/829649-invalid-file-number-error) | [INVALID\_FILE\_NUMBER error](/forum/25-install-update/829649-invalid-file-number-error "Hello, can you please help me to resolve a problem which I got while configuring a digital product? 1. Created product and uploaded a file into it. 2. Created order and confirmed it by paying via PayPal's sandbox. 3. I go to the order and click on file name to download it and get this error message: INVALID_FILE_NUMBER Could not find any reference to such a problem on this forum...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [Alexander](/forum/user/11122-alexander "View Alexander's Profile") [Last Post](/forum/25-install-update/829649-invalid-file-number-error#74795 "I works now! Thank you for quick work!") 14 years 6 days ago by [Alexander](/forum/user/11122-alexander "View Alexander's Profile") | Replies:11 Views:186 | [Last Post](/forum/25-install-update/829649-invalid-file-number-error#74795 "I works now! Thank you for quick work!") by [Alexander](/forum/user/11122-alexander "View Alexander's Profile") 14 years 6 days ago | | [](/forum/25-install-update/828965-1-5-7-26-03-user-registration) | [1.5.7 (26-03) user registration](/forum/25-install-update/828965-1-5-7-26-03-user-registration "Quand un nouvel utilisateur s'enregistre avec enregistrement automatique sans devoir activer le compte sur cette url http://localhost:8888/sacapuce.biz/component/hikashop/user/register j'ai une page blanche avec php_error.log [27-Mar-2012 10:35:34] PHP Notice: Undefined property: hikashopGeolocationInc::$curl in /www/sacapuce.biz/administrator/components/com_hikashop/inc/geolocation.php on line 53 [27-Mar-2012 10:36:06] PHP Notice: Undefined index: view in /www/sacapuce.biz/plugins/system/hikashopregistrationredirect/hikashopregistrationredirect.php on line 25 si je reviens en arriere dans le navigateur je suis bien loggé") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 7 months ago, by [erickb](/forum/user/4069-erickb "View erickb's Profile") [Last Post](/forum/25-install-update/828965-1-5-7-26-03-user-registration?start=20#74794 "Editing the after_register view file to add your redirect is indeed the way to go in that case.") 14 years 6 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/25-install-update/828965-1-5-7-26-03-user-registration?start=0 "Page:1") - [2](/forum/25-install-update/828965-1-5-7-26-03-user-registration?start=20 "Page:2") | Replies:20 Views:1899 | [Last Post](/forum/25-install-update/828965-1-5-7-26-03-user-registration?start=20#74794 "Editing the after_register view file to add your redirect is indeed the way to go in that case.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 days ago | | [](/forum/25-install-update/829654-404-an-error-has-occurred-component-not-found) | [404 - An error has occurred. Component not found](/forum/25-install-update/829654-404-an-error-has-occurred-component-not-found "I logged into the backend today and ran into an issue on a beta site we are developing with Hikashop. We have been using Virtuemart but found it buggy and found Hika to be a very sleak and fit our...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 days ago, by [scooterpk](/forum/user/11175-scooterpk "View scooterpk's Profile") [Last Post](/forum/25-install-update/829654-404-an-error-has-occurred-component-not-found#74783 "Well I took a hail Mary shot and re-downloaded the starter hikashop zip file and installed it through the admin extension manager in joomla and the menus are all back and I can now modify the store....") 14 years 6 days ago by [scooterpk](/forum/user/11175-scooterpk "View scooterpk's Profile") | Replies:1 Views:406 | [Last Post](/forum/25-install-update/829654-404-an-error-has-occurred-component-not-found#74783 "Well I took a hail Mary shot and re-downloaded the starter hikashop zip file and installed it through the admin extension manager in joomla and the menus are all back and I can now modify the store....") by [scooterpk](/forum/user/11175-scooterpk "View scooterpk's Profile") 14 years 6 days ago | | [](/forum/25-install-update/829653-upgrade-to-2-0-control-panel-and-other-issues) | [Upgrade to 2.0 / Control Panel and other issues](/forum/25-install-update/829653-upgrade-to-2-0-control-panel-and-other-issues "Hello I just upgraded to the 2.0 version from 1.5.6. I am on Joomla 2.5.7. After fixing some CSS issues and now doing a couple of test orders I found that the Frontend User Control Panel view only shows the text "ArrayArrayArray" when the respective website is shown. There is no error message coming up. I attached a screenshot of it. I am working on a development environment but it is a copy of the live one from yesterday evening. Do you know how to solve this? Just for your information - other issues I had with the upgrade, but I could solve: * the picture width now seems to be hardcoded for the product listing and needs to be edited for every product listing module. In the 1.5.6 version I did not alter it in every module and it worked fine. now if I don't alter it in every module showing products it gives a standard of 300px width. * on the product page the picutres are not aligned left, but I need to code a margin of -270 to have them aligned left, even though the alignment and float is set to left * hikashop_checkout_address_left_part is now called hikashop_checkout_billing address. As I had some CSS adjustment to that I had to change the name * sometimes my prices change color from green to red. It seems only to happen sporadically - so could not find out why. * in the beginning it showed prices without VAT suddenly then it changed back to showing the right ones with VAT - don't know why it has done that, but it works fine now * in the backend when viewing an order I have the drop down to change for example the delivery charges. When I change the drop down, the delivery price is not automatically loaded from the database as defined, but I need to add it manually - this was already like this in the last version. So I guess this is just the way it is?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [Gudrun](/forum/user/6306-gudrun "View Gudrun's Profile") [Last Post](/forum/25-install-update/829653-upgrade-to-2-0-control-panel-and-other-issues#74764 "Hi Nicolas Thanks a lot that was the case. I removed the customization and now the panel is showing correctly. I will need to do some work on CSS to fit with my template, but everything else is fine. Gudrun") 14 years 6 days ago by [Gudrun](/forum/user/6306-gudrun "View Gudrun's Profile") | Replies:2 Views:252 | [Last Post](/forum/25-install-update/829653-upgrade-to-2-0-control-panel-and-other-issues#74764 "Hi Nicolas Thanks a lot that was the case. I removed the customization and now the panel is showing correctly. I will need to do some work on CSS to fit with my template, but everything else is fine. Gudrun") by [Gudrun](/forum/user/6306-gudrun "View Gudrun's Profile") 14 years 6 days ago | | [](/forum/25-install-update/829651-wishlists-suggestions) | [wishlists suggestions](/forum/25-install-update/829651-wishlists-suggestions "a few suggestions to improve the wishlist as its not working as good as it should be: -give all wishlist a default name like wishlistXX where XX is a number. -instead of saying new wishlists will be showed when there items in them, show an empty list on the list so it can be selected as default. -sometimes when you have added a new wishlist and go and add items, it goes into the previous list instead this new one, therefor being able to select and/move would be wery nice. -make you able to move items from one wishlist to another one.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [jesper](/forum/user/8151-jesper "View jesper's Profile") [Last Post](/forum/25-install-update/829651-wishlists-suggestions#74713 "i have tried in both 1.6 and 2.0 and see the same behavior on both of them about these items on my list.") 14 years 1 week ago by [jesper](/forum/user/8151-jesper "View jesper's Profile") | Replies:2 Views:88 | [Last Post](/forum/25-install-update/829651-wishlists-suggestions#74713 "i have tried in both 1.6 and 2.0 and see the same behavior on both of them about these items on my list.") by [jesper](/forum/user/8151-jesper "View jesper's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829580-paypal-no-longer-loading) | [PayPal no longer loading](/forum/25-install-update/829580-paypal-no-longer-loading "For no apparent reason the PayPal payment method suddenly stopped loading. Just a Message "No payment methods found" is displayed. I have checked - PayPal settings are correct - No zones are selected - It is published - Currency correctly selected It should be noted than the settings hadn't been touched between it working and it not working. I have also tried publishing the Bank transfer payment method which loads correctly Help would be appreciated") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 2 weeks ago, by [nikmackey](/forum/user/7626-nikmackey "View nikmackey's Profile") [Last Post](/forum/25-install-update/829580-paypal-no-longer-loading#74698 "Sorry for being so delayed in responding, I've been a away. Sadly it was none of the points suggested in your links though it was appreciated as a check list. Once those points had been discounted I looked elsewhere. While checking the shipping options in the PayPal options I noted that the only option on offer was one that wasn't even published. The one I wished to use didn't appear though it had a very similar name. I uninstalled the unpublished plugin which caused the frontend of the site to crash and Hikashop admin to fail completely leaving a long list of "Path not found" errors. I restored the Hikashop Components and reinstalled the shipping plugin. This appears to have resolved all the problems.") 14 years 1 week ago by [nikmackey](/forum/user/7626-nikmackey "View nikmackey's Profile") | Replies:3 Views:190 | [Last Post](/forum/25-install-update/829580-paypal-no-longer-loading#74698 "Sorry for being so delayed in responding, I've been a away. Sadly it was none of the points suggested in your links though it was appreciated as a check list. Once those points had been discounted I looked elsewhere. While checking the shipping options in the PayPal options I noted that the only option on offer was one that wasn't even published. The one I wished to use didn't appear though it had a very similar name. I uninstalled the unpublished plugin which caused the frontend of the site to crash and Hikashop admin to fail completely leaving a long list of "Path not found" errors. I restored the Hikashop Components and reinstalled the shipping plugin. This appears to have resolved all the problems.") by [nikmackey](/forum/user/7626-nikmackey "View nikmackey's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829552-multi-carts-dont-work-from-front-end) | [Multi Carts don't work from front-end](/forum/25-install-update/829552-multi-carts-dont-work-from-front-end "Experimenting with multi-carts, interesting concept, but creating a second cart from the front-end doesn't work. A message is displayed indicating the cart will be visible when products are added, but...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 3 weeks ago, by [csymmonds](/forum/user/9149-csymmonds "View csymmonds's Profile") [Last Post](/forum/25-install-update/829552-multi-carts-dont-work-from-front-end#74664 "That's why, on user login, I look up the last edited cart and set it as current. That way, HikaShop loads it. If I did that and the user deleted the currently loaded cart, another cart would be loaded by HikaShop rendering my cookie obsolete. I found this in /components/com_hikashop/controllers/cart.php") 14 years 1 week ago by [nik.mess](/forum/user/9459-nik-mess "View nik.mess's Profile") | Replies:14 Views:1086 | [Last Post](/forum/25-install-update/829552-multi-carts-dont-work-from-front-end#74664 "That's why, on user login, I look up the last edited cart and set it as current. That way, HikaShop loads it. If I did that and the user deleted the currently loaded cart, another cart would be loaded by HikaShop rendering my cookie obsolete. I found this in /components/com_hikashop/controllers/cart.php") by [nik.mess](/forum/user/9459-nik-mess "View nik.mess's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829650-zone-is-unpublished) | [Zone is unpublished?](/forum/25-install-update/829650-zone-is-unpublished "Hi. In menu field, in address_state i have the message: But zone "country_Russia_176" is published... Try to on/off it but nothing happens. But it works, and the field "country_Russia_176" is displayed on the site.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [parsanches](/forum/user/9184-parsanches "View parsanches's Profile") [Last Post](/forum/25-install-update/829650-zone-is-unpublished#74636 "Hi, We just published a new build which should fix that. Please download and install again HikaShop.") 14 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:95 | [Last Post](/forum/25-install-update/829650-zone-is-unpublished#74636 "Hi, We just published a new build which should fix that. Please download and install again HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829644-importar-y-migrar-desde-joomla-1-5-y-virtuemart) | [Importar y migrar desde Joomla 1.5 y Virtuemart](/forum/25-install-update/829644-importar-y-migrar-desde-joomla-1-5-y-virtuemart "Tengo un sitio realizado en Joomla 1.5 y Virtuemart. La idea es migrar a Joomla 2.5 y Hikashop. El tema de la migración de Joomla 1.5 a 2.5 mas o menos lo tengo resuelto, me falta resolver el tema de la exportación a Hikashop. Mi idea es instalar Hikashop en el sitio antiguo 1.5 e importar los productos de Virtuemart a Hikashop, pero no se como guardar las imagenes para poder exportarlos en Joomla 2.5. Con la opción "Exportar" de Hikashop puedo guardar los datos de los productos en un archivo CSV pero no puedo guardar las imágenes. Estuve realizando una prueba preliminar con un backup y veo que cuando Hikashop importa los productos desde Virtuemart no importa las imágenes, ya que sigue utilizando las rutas de las imágenes que usa Virtuemart. ¿Como podría importar productos e imágenes desde Virtemart y luego exportarlos a una instalación limpia de Hikashop en Joomla 2.5? Muchas gracias desde ya.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [vilo](/forum/user/7826-vilo "View vilo's Profile") [Last Post](/forum/25-install-update/829644-importar-y-migrar-desde-joomla-1-5-y-virtuemart#74538 "To have the images in a clean install of joomla, you can copy and paste them to a folder in your ftp, and then change the address of the image by exporting the products a csv file, change the path in the csv file and import it. The default folder is: "media\com_hikashop\upload".") 14 years 1 week ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:320 | [Last Post](/forum/25-install-update/829644-importar-y-migrar-desde-joomla-1-5-y-virtuemart#74538 "To have the images in a clean install of joomla, you can copy and paste them to a folder in your ftp, and then change the address of the image by exporting the products a csv file, change the path in the csv file and import it. The default folder is: "media\com_hikashop\upload".") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829641-plugins-lookup-languages-not-in-customized-section) | [Plugins lookup languages not in customized section](/forum/25-install-update/829641-plugins-lookup-languages-not-in-customized-section "Hello there I'm currently try to write an own shipment plugin for HikaShop. I found out, that if you have a label-text like: (or your own like mine: echo JText::_( 'SHIPPING_MAX_THICKNESS' ); ) that the System only lookup for the translations in the "upper area" of the language tags and not in the "override-section". I know it's wired what I say but unfortunately there is no title that I can use to describe where I mean. Please have a look at the picture that I made. This is not very good since, if I download the latest language version from server, my changes are gone! Best regards Mike") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [mike](/forum/user/8167-mike "View mike's Profile") [Last Post](/forum/25-install-update/829641-plugins-lookup-languages-not-in-customized-section#74530 "It should work, I think that you have an error in your override part, for example a quote " not closed, or something else. Try to enable the debug language in the joomla configuration, and you will see the error and you will see too that the language file override is loaded.") 14 years 1 week ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:90 | [Last Post](/forum/25-install-update/829641-plugins-lookup-languages-not-in-customized-section#74530 "It should work, I think that you have an error in your override part, for example a quote " not closed, or something else. Try to enable the debug language in the joomla configuration, and you will see the error and you will see too that the language file override is loaded.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829579-invoicing) | [Invoicing](/forum/25-install-update/829579-invoicing "How can I add bank transfer account details to the invoice? I cannot seem to find out how to do this. Thanks, Kind regards,") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 2 weeks ago, by [Hodgebw](/forum/user/2167-hodgebw "View Hodgebw's Profile") [Last Post](/forum/25-install-update/829579-invoicing#74529 "Hi, For the invoice try to edit the view "order / invoice" in the front end and back end view. Concerning the frontend invoice, you can change the url to redirect the user after login in the module "Login" in Joomla. You can too create a new menu item with the type "User Control Panel".") 14 years 1 week ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:10 Views:242 | [Last Post](/forum/25-install-update/829579-invoicing#74529 "Hi, For the invoice try to edit the view "order / invoice" in the front end and back end view. Concerning the frontend invoice, you can change the url to redirect the user after login in the module "Login" in Joomla. You can too create a new menu item with the type "User Control Panel".") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829646-google-chrome-frame-for-ie6) | [Google Chrome Frame for IE6+](/forum/25-install-update/829646-google-chrome-frame-for-ie6 "Web-developers Prayers Answered by the Great Oracle in the web.. Thought I might share with everyone this new addon for IE Users and Webdevelopers to be able to utilise std web code for IE Browser users. Basically this addon will allow webDevelopers to not do a whole lot of work-arounds when it comes to displaying content in varying versions of IE as well as more feature rich browsers like , Chrome, Firefox,Opera etc. developers.google.com/chrome/chrome-frame/ www.google.com/chromeframe?quickenable=true have a look.. Iam sure you will be impressed.. you can enter a couple of ready-made scripts into your existing websites which will in-turn detect if the client (visitor) has the Google Chrome Frame installed. also has script which can detect their browser and offer them the opportunity to download and install the addon for better viewing of webpages through IE. In a nutshell it incorporates the chrome rendering engine into Explorer.. allowing for things like ; box-shadows,border-radius,CS3 and other awesome effects that IE may never fully support ;) for example: just how complicated is it to do basic shadows and rounded borders in IE9.. css-tricks.com/snippets/css/css-box-shadow/ Cheers. B) ps: understandably not the right place to post this , perhaps the admins could setup another area perhaps named: Resources for things like this?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [reace](/forum/user/272-reace "View reace's Profile") [Last Post](/forum/25-install-update/829646-google-chrome-frame-for-ie6#74501 "Thanks for the info. PS: You can post in the general talk section for such informative messages.") 14 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:203 | [Last Post](/forum/25-install-update/829646-google-chrome-frame-for-ie6#74501 "Thanks for the info. PS: You can post in the general talk section for such informative messages.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829643-error-while-sending-xml-to-ups-error-code-110602) | [Error while sending XML to UPS. Error code: 110602](/forum/25-install-update/829643-error-while-sending-xml-to-ups-error-code-110602 "when i re-install the hikashop (fresh installation as suggested by eskimoroll. There is a error msg on checkout. my zone is set to usa, lb/in system, in the product, set 1lb, 100x100x100in. everything looks fine to me. do you have any ieas ? Thanks. Error while sending XML to UPS. Error code: 110602. Message: Missing/Illegal Combination of Package/Dimensions") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [yjiang92131](/forum/user/4767-yjiang92131 "View yjiang92131's Profile") [Last Post](/forum/25-install-update/829643-error-while-sending-xml-to-ups-error-code-110602#74452 "Hi, Can you test it with the last version of the UPS shipping method and tell me if it works ?") 14 years 1 week ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:104 | [Last Post](/forum/25-install-update/829643-error-while-sending-xml-to-ups-error-code-110602#74452 "Hi, Can you test it with the last version of the UPS shipping method and tell me if it works ?") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829616-auspost-flakey) | [AusPost Flakey](/forum/25-install-update/829616-auspost-flakey "Hi Guys, I can't seem to get any consistency on when my AusPost plugin displays and when it doesn't. I am only using ONE of my products to test this (to ensure weight etc is not the cause).. sometimes it shows, sometimes not.. I can't find any way to reproduce this. Thoughts? Cheers, Suz") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [SuzyBGood](/forum/user/8544-suzybgood "View SuzyBGood's Profile") [Last Post](/forum/25-install-update/829616-auspost-flakey#74375 "The new version of HikaShop, the 2.0.0 has been released today. Errors with hikaselect means that you're using 1.6.0 and to correct that you can change that hikaselect to just select and it fixes the problem. If the australia post methods don't show up, it could also come from your address. In any case, you should findthe solution among the points of our FAQ on that: www.hikashop.com/en/support/documentatio...ins-listing.html#faq") 14 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:153 | [Last Post](/forum/25-install-update/829616-auspost-flakey#74375 "The new version of HikaShop, the 2.0.0 has been released today. Errors with hikaselect means that you're using 1.6.0 and to correct that you can change that hikaselect to just select and it fixes the problem. If the australia post methods don't show up, it could also come from your address. In any case, you should findthe solution among the points of our FAQ on that: www.hikashop.com/en/support/documentatio...ins-listing.html#faq") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829637-no-stock-deduction-when-products-added-in-back-end) | [No stock deduction when products added in back-end](/forum/25-install-update/829637-no-stock-deduction-when-products-added-in-back-end "Hello HikaShop, Thank you for your free, valuable and extensive component. Before I get to the problem, my specifications are as follows: Host: Localhost – Wampserver 2.2 Apache Version : 2.2.10 PHP Version : 5.2.9 MySQL Version : 5.1.32 Joomla 1.5.26 HikaShop Starter Version : 1.60 Browser : Firefox 12.0 In the website back end, on the edit page for orders, when an order is created you can add further products to the order by clicking on the “Add an existing product button” (in the Product List sector) this works fine but the product quantity is not deducted from the product’s stock level. Secondly, if the added product is then deleted from the order, in the same area in the website back end, the product quantity is added to the product’s stock level, even though it was not deducted in the first place. This problem did not happen in the HikaShop Version 1.58. There is, of course, no problem with stock levels in this respect for orders that have had products added and the order created through the HikaShop website front end. Thirdly, in the same area, in website back end, on the edit page for orders, when a variant product is added, if the variant’s price is the same as the main product price and that price from the main product is used for the variant, without adding the same price to the variant product, then no price for the variant product is displayed when the variant product is added to the order. Though, I suppose one could just click on the edit icon and add a price. If the variant product has a different price there is no problem. For variants, there is also the same problem with the stock level reduction/addition as mentioned in the previous paragraph, but this did not happen in HikaShop Version 1.58 Could you look into these issues? Your efforts are greatly appreciated. :) Mr B") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [Te-Q²](/forum/user/10967-te-q-2 "View Te-Q²'s Profile") [Last Post](/forum/25-install-update/829637-no-stock-deduction-when-products-added-in-back-end#74367 "Hi, That should already be fixed in HikaShop 2.0.0. You should try to update.") 14 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:118 | [Last Post](/forum/25-install-update/829637-no-stock-deduction-when-products-added-in-back-end#74367 "Hi, That should already be fixed in HikaShop 2.0.0. You should try to update.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829634-worldpay-problems) | [Worldpay problems](/forum/25-install-update/829634-worldpay-problems "Hi I have just been refused Worldpay activation, because they are saying they cannot accept the logos used by Hikashop because they apparently do not comply with Worldpay regulations. The funny thing is this is the third installation I have done and the other two are exact copies of this site in checkout procedure and they have both been activated without a problem. I Just wondered if anyone else is having problems, and if there are any plans to change or adapt the logos used currently in Hikashop? Thanks Rod") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 week ago, by [unclefudgly](/forum/user/1739-unclefudgly "View unclefudgly's Profile") [Last Post](/forum/25-install-update/829634-worldpay-problems#74366 "Hi, The default logos in HikaShop can be changed on your end. Just upload the ones you want to use in the media/com_hikashop/images/payment folder via FTP and select them in the images option of your payment plugin.") 14 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:122 | [Last Post](/forum/25-install-update/829634-worldpay-problems#74366 "Hi, The default logos in HikaShop can be changed on your end. Just upload the ones you want to use in the media/com_hikashop/images/payment folder via FTP and select them in the images option of your payment plugin.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 week ago | | [](/forum/25-install-update/829378-custom-invoice-wont-show) | [Custom invoice won't show](/forum/25-install-update/829378-custom-invoice-wont-show "In Display...Views I changed the orders/invoice.php file for both beez5 (myfront end template) and bluestork (my backend template), but the changes don't show when I am in the order screen back end...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 2 months ago, by [jrod](/forum/user/8164-jrod "View jrod's Profile") [Last Post](/forum/25-install-update/829378-custom-invoice-wont-show#74365 "Yes. It will be attached to the order status notification sent when the order is confirmed. You can find it here: www.hikashop.com/en/component/hikashop/product/cid-18.html") 14 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:210 | [Last Post](/forum/25-install-update/829378-custom-invoice-wont-show#74365 "Yes. It will be attached to the order status notification sent when the order is confirmed. You can find it here: www.hikashop.com/en/component/hikashop/product/cid-18.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 week ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.045 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)