[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6327 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/829511-next-and-previous-button-missing) | [next and previous button missing](/forum/25-install-update/829511-next-and-previous-button-missing "Hello, I installed the business edition version 16.0 But i'm missing the next and previous button on the product page. Anybody an idea? How to get the buttons back.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [bellavica](/forum/user/7944-bellavica "View bellavica's Profile") [Last Post](/forum/25-install-update/829511-next-and-previous-button-missing#69550 "So is it now working for you ?") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:225 | [Last Post](/forum/25-install-update/829511-next-and-previous-button-missing#69550 "So is it now working for you ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829501-amending-items-in-shopping-cart-doesnt-work) | [amending items in shopping cart doesnt work](/forum/25-install-update/829501-amending-items-in-shopping-cart-doesnt-work "when i change the number of items in the cart the price doesn't update. any ideas why?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [itye2012](/forum/user/8062-itye2012 "View itye2012's Profile") [Last Post](/forum/25-install-update/829501-amending-items-in-shopping-cart-doesnt-work#69530 "sorry ignore above, i did update yesterday and it overwrote the change, i re-inserted the code above and works okay now") 14 years 1 month ago by [itye2012](/forum/user/8062-itye2012 "View itye2012's Profile") | Replies:7 Views:355 | [Last Post](/forum/25-install-update/829501-amending-items-in-shopping-cart-doesnt-work#69530 "sorry ignore above, i did update yesterday and it overwrote the change, i re-inserted the code above and works okay now") by [itye2012](/forum/user/8062-itye2012 "View itye2012's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829509-cart-not-updating) | [Cart not updating](/forum/25-install-update/829509-cart-not-updating "Every time I try to add a product to the cart the page refreshes but nothing happens. I am using MijoSEF for URL management, but I was not sure if this is an issue related to HikaShop or MijoSEF. to...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [lovelyweapon](/forum/user/7628-lovelyweapon "View lovelyweapon's Profile") [Last Post](/forum/25-install-update/829509-cart-not-updating#69322 "It is maybe due to the cache, do you enabled the cache on your server ?") 14 years 1 month ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3 Views:190 | [Last Post](/forum/25-install-update/829509-cart-not-updating#69322 "It is maybe due to the cache, do you enabled the cache on your server ?") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829200-how-do-you-disable-the-code-when-listing-products) | [How do you disable the code when listing products](/forum/25-install-update/829200-how-do-you-disable-the-code-when-listing-products "When you create a new product, you give it a name and HikaShop automatically fills in the Code area using that name and adding underscores for the spaces. How do you remove that code so it doesn't...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 4 months ago, by [Hartman](/forum/user/8186-hartman "View Hartman's Profile") [Last Post](/forum/25-install-update/829200-how-do-you-disable-the-code-when-listing-products#69308 "just updated and there it is!! thanks") 14 years 1 month ago by [daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile") | Replies:6 Views:543 | [Last Post](/forum/25-install-update/829200-how-do-you-disable-the-code-when-listing-products#69308 "just updated and there it is!! thanks") by [daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829504-authorize-net-gateway-in-starter-version) | [Authorize.net gateway in Starter version](/forum/25-install-update/829504-authorize-net-gateway-in-starter-version "I installed the starter version, and while the product comparisons show 15 payment gateways available in the starter version, the software shows them only to be available in the paid versions. Is...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [gnor](/forum/user/9825-gnor "View gnor's Profile") [Last Post](/forum/25-install-update/829504-authorize-net-gateway-in-starter-version#69167 "Because you can't restrict payment plugins to user groups with the Starter/Essential editions. By default all user groups have access to all published payment methods. In most cases, you don't need that option unless you have a special use case with for example a Purchase Order (the customer basically pays later) plugin only visible to people in a specific user group.") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:144 | [Last Post](/forum/25-install-update/829504-authorize-net-gateway-in-starter-version#69167 "Because you can't restrict payment plugins to user groups with the Starter/Essential editions. By default all user groups have access to all published payment methods. In most cases, you don't need that option unless you have a special use case with for example a Purchase Order (the customer basically pays later) plugin only visible to people in a specific user group.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829496-500-script-error-while-installing-the-starter-pack) | [500 script Error while installing the Starter Pack](/forum/25-install-update/829496-500-script-error-while-installing-the-starter-pack "Hello there, I tried to install the current Version of the Starter Edition that is downloadable on this site in Joomla 2.5, but it gave me a 500 error saying that there is a script error. I was wondering, the file-name of the package is: "com_hikashop_starter_1.6.0_2012_10_04.zip" so maybe the free tryout is only for Joomla 1.6? I guess there must be a simple explanation for this problem but I really don't know what it is, hope somebody can help me.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [jens.pixarium](/forum/user/9798-jens-pixarium "View jens.pixarium's Profile") [Last Post](/forum/25-install-update/829496-500-script-error-while-installing-the-starter-pack#69138 "Hey nicolas, thanks for the clue, we're gonna try it that way!") 14 years 1 month ago by [jens.pixarium](/forum/user/9798-jens-pixarium "View jens.pixarium's Profile") | Replies:2 Views:173 | [Last Post](/forum/25-install-update/829496-500-script-error-while-installing-the-starter-pack#69138 "Hey nicolas, thanks for the clue, we're gonna try it that way!") by [jens.pixarium](/forum/user/9798-jens-pixarium "View jens.pixarium's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829506-hikashop-address) | [Hikashop Address](/forum/25-install-update/829506-hikashop-address "Hello We just Install HikaShop and select Guest Mode it means no Registration Required but we have Address Fidel to deliver product to Product in StarterHikashop please reply") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [murtaaz](/forum/user/9851-murtaaz "View murtaaz's Profile") [Last Post](/forum/25-install-update/829506-hikashop-address#69112 "Hi, I think that you'll find your answer : Hope this will help you.") 14 years 1 month ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") | Replies:1 Views:236 | [Last Post](/forum/25-install-update/829506-hikashop-address#69112 "Hi, I think that you'll find your answer : Hope this will help you.") by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829505-help-server-error-when-i-try-to-add-new-product) | [Help! Server error when i try to add new product](/forum/25-install-update/829505-help-server-error-when-i-try-to-add-new-product "Uh oh!! I get this error when I try to see my products or create a new one.. Its been a few hours like this and I am freakin out! Please help!! lesliesalpacas.cloudaccess.net/administr...ikashop&ctrl=product FIXED... did a reinstall of hikashop and its working now... phew!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") [Last Post](/forum/25-install-update/829505-help-server-error-when-i-try-to-add-new-product#69050 "Uh oh!! I get this error when I try to see my products or create a new one.. Its been a few hours like this and I am freakin out! Please help!! lesliesalpacas.cloudaccess.net/administr...ikashop&ctrl=product FIXED... did a reinstall of hikashop and its working now... phew!") 14 years 1 month ago by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") | Replies:0 Views:115 | [Last Post](/forum/25-install-update/829505-help-server-error-when-i-try-to-add-new-product#69050 "Uh oh!! I get this error when I try to see my products or create a new one.. Its been a few hours like this and I am freakin out! Please help!! lesliesalpacas.cloudaccess.net/administr...ikashop&ctrl=product FIXED... did a reinstall of hikashop and its working now... phew!") by [LeslieNeedsHelp](/forum/user/9650-leslieneedshelp "View LeslieNeedsHelp's Profile") 14 years 1 month ago | | [](/forum/25-install-update/828637-a-couple-of-ideas-for-improvment) | [A couple of ideas for improvment.](/forum/25-install-update/828637-a-couple-of-ideas-for-improvment "1. Some of our customers buy product through financing and pay a small amount every month. To begin with it would be nice if there was a possibility to punch in a monthly payment price for a product. This monthly payment plan should be placed under the Cash price. 2. Product description with multiple options. a. Main product page short description and pricing info b. Option to choose longer description c. Option to see product technical specification d. Warranty & Support information e. Payment plans 3. Better checkout. At the moment you have to put in buyer’s information then press register. Then you have to choose Payment and wait for system to register your choice. Then you have to choose shipping, where again you have to wait for system to register your choice. If the buyer is to quick and servers don’t answer fast enough this creates a problem. It would be better to have all three instances processed in one action. The register button should be moved to the bottom of the checkout page and be the only step that takes you to the payment page. 4. Product images. I like the option to have more than one image, this is a good feature. I am missing a gallery function when image is enlarged. It should be possible to change image, when enlarged. Some kind of next and previous button. At the moment the visitor needs to close the enlarged image to see the next. Great job on this product we are getting more fund of it every day. /Cyrus") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 1 month ago, by [Razavi](/forum/user/2241-razavi "View Razavi's Profile") [Last Post](/forum/25-install-update/828637-a-couple-of-ideas-for-improvment#69030 "We have documentation which explains how to handle that. Look for the section "I sell packed products, how can I change "each" text in the product page ?" in the FAQ: www.hikashop.com/en/support/documentation/106-faq.html") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:10 Views:912 | [Last Post](/forum/25-install-update/828637-a-couple-of-ideas-for-improvment#69030 "We have documentation which explains how to handle that. Look for the section "I sell packed products, how can I change "each" text in the product page ?" in the FAQ: www.hikashop.com/en/support/documentation/106-faq.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829265-products-not-saving-not-adding-to-the-cart-order) | [Products not saving, not adding to the cart, order](/forum/25-install-update/829265-products-not-saving-not-adding-to-the-cart-order "Hi, I have a problem with buttons in hikashop. Starting from a product page... i cannot add product to cart on click. When I put quantity and press enter it's working, but when i click on Add to cart it doesn't. When I am on in my cart nothing is working, "Next" "New billing..." Pls help! Here is a link to my site with a product www.swagsack.pl/product/24-saszetka-na-pasek") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 3 months ago, by [langerk](/forum/user/8486-langerk "View langerk's Profile") [Last Post](/forum/25-install-update/829265-products-not-saving-not-adding-to-the-cart-order#68952 "You must have filled the options "image width" and "image height" in the configuration. These settings automatically resize the image when you upload it. If you don't want that, you should leave these fields empty and reupload the images (you can directly overwrite them in the media/com_hikashop/upload folder via FTP).") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:805 | [Last Post](/forum/25-install-update/829265-products-not-saving-not-adding-to-the-cart-order#68952 "You must have filled the options "image width" and "image height" in the configuration. These settings automatically resize the image when you upload it. If you don't want that, you should leave these fields empty and reupload the images (you can directly overwrite them in the media/com_hikashop/upload folder via FTP).") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829500-faulty-rounding-of-numbers) | [Faulty rounding of numbers](/forum/25-install-update/829500-faulty-rounding-of-numbers "Hi, I just discovered something peculiar: we have a 21% VAT rule in our webshop. When this tax is calculated on, let's say, 112.80 euro, the result is 136,488 euro. since we use two numbers after the colon, this should be rounded to 136,49. However, the shop rounds it to 136.48, which mathematically is incorrect. Can this be helped? Cheers! BC") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [bcnx](/forum/user/7761-bcnx "View bcnx's Profile") [Last Post](/forum/25-install-update/829500-faulty-rounding-of-numbers#68893 "Hi, We don't have that problem on our end. Which version of HikaShop are you using ? I remember that we fixed such issue previously so maybe that's why ? So you might have to update in order to solve that.") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:158 | [Last Post](/forum/25-install-update/829500-faulty-rounding-of-numbers#68893 "Hi, We don't have that problem on our end. Which version of HikaShop are you using ? I remember that we fixed such issue previously so maybe that's why ? So you might have to update in order to solve that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829502-what-is-the-cost-of-upgrades-and-support) | [What is the cost of upgrades and support](/forum/25-install-update/829502-what-is-the-cost-of-upgrades-and-support "Hi, I am thinking to purchase the business version for a client. What is the cost of upgrades and support after one year? Thanks Tim") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [timread](/forum/user/9816-timread "View timread's Profile") [Last Post](/forum/25-install-update/829502-what-is-the-cost-of-upgrades-and-support#68823 "Hi, It's 20 euros per year.") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:129 | [Last Post](/forum/25-install-update/829502-what-is-the-cost-of-upgrades-and-support#68823 "Hi, It's 20 euros per year.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829479-orders-at-the-back-end) | [Orders at the back end](/forum/25-install-update/829479-orders-at-the-back-end "Hi, For me it's not possible to Add a non existing product at the back end when I create a new order or edit an existing order. It's also not possible to delete a product from an order in the back end. In both situations the "pop-up"/overlay screen appears, where I can confirm that I want to delete that item of where I can fill in the information of the product. But when I click on OK, the form gets blank, but futhermore nothing happens. I'm using the business version of 1.6.0. Kind Regards Remko Rijpkema") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [Remko](/forum/user/7328-remko "View Remko's Profile") [Last Post](/forum/25-install-update/829479-orders-at-the-back-end#68796 "The reinstallation had worked for someone else with the same problem and so it would be logical that it would solve the problem for you too. I'm out of ideas on this one. If there is no error, I don't see why it wouldn't work. Especially that it works fine on the 1.6.0 test websites we have, be it a fresh install or an update.") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:321 | [Last Post](/forum/25-install-update/829479-orders-at-the-back-end#68796 "The reinstallation had worked for someone else with the same problem and so it would be logical that it would solve the problem for you too. I'm out of ideas on this one. If there is no error, I don't see why it wouldn't work. Especially that it works fine on the 1.6.0 test websites we have, be it a fresh install or an update.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829484-how-to-vertical-align-the-product-name-in-cart) | [How to vertical align the product name in cart?](/forum/25-install-update/829484-how-to-vertical-align-the-product-name-in-cart "Hi! Please see the attached screenshot. Everything is aligned middle vertically but the product name. I would like to vertically align it to the middle as well but cannot do it. I tried to edit the...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [Nagy](/forum/user/9041-nagy "View Nagy's Profile") [Last Post](/forum/25-install-update/829484-how-to-vertical-align-the-product-name-in-cart#68609 "Yes, that worked. Thanks for your help Nicolas!") 14 years 1 month ago by [Nagy](/forum/user/9041-nagy "View Nagy's Profile") | Replies:6 Views:505 | [Last Post](/forum/25-install-update/829484-how-to-vertical-align-the-product-name-in-cart#68609 "Yes, that worked. Thanks for your help Nicolas!") by [Nagy](/forum/user/9041-nagy "View Nagy's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829494-upgrading-1-5-8-to-1-6-display-php-changes) | [Upgrading 1.5.8 to 1.6 - display php changes?](/forum/25-install-update/829494-upgrading-1-5-8-to-1-6-display-php-changes "Hello, Before I upgrade the business edition I wanted to find out if any of the php changes that were made in the display areas will remain present and not overwritten? Thanks, Dawn") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [artisanwebandprint](/forum/user/6555-artisanwebandprint "View artisanwebandprint's Profile") [Last Post](/forum/25-install-update/829494-upgrading-1-5-8-to-1-6-display-php-changes#68517 "Hi, They won't be removed. They are stored in your template folder which is not touched by joomla when you update HikaShop.") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:154 | [Last Post](/forum/25-install-update/829494-upgrading-1-5-8-to-1-6-display-php-changes#68517 "Hi, They won't be removed. They are stored in your template folder which is not touched by joomla when you update HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829446-free-shipping-costs-as-of-a-certain-amount) | [Free shipping costs as of a certain amount](/forum/25-install-update/829446-free-shipping-costs-as-of-a-certain-amount "Hi, to get this done, I defined a shipping method that taxes shipping costs when the maximum price is not reached. My question concerns this maximum price: trial and error seems to point out that an amount WITH TVA needs to be specified here. Is this correct? Also, what happens if a company does not need to pay taxes because they are in another EU country and have an European TVA number. I have TVA rules for that in place, but I'm a bit lost as to what logic is used in relation to the maximum price defined in the manual shipping method. Thx again for this magnificent product, BC") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [bcnx](/forum/user/7761-bcnx "View bcnx's Profile") [Last Post](/forum/25-install-update/829446-free-shipping-costs-as-of-a-certain-amount#68508 "OK, I think I found it by manipulating the code as such: To whom it may concern :)") 14 years 1 month ago by [bcnx](/forum/user/7761-bcnx "View bcnx's Profile") | Replies:11 Views:212 | [Last Post](/forum/25-install-update/829446-free-shipping-costs-as-of-a-certain-amount#68508 "OK, I think I found it by manipulating the code as such: To whom it may concern :)") by [bcnx](/forum/user/7761-bcnx "View bcnx's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829473-10308-error-xml-to-ups) | [10308 Error: XML to UPS](/forum/25-install-update/829473-10308-error-xml-to-ups "I read the previous post regarding this error, but still can not figure it out. I have attached a screenshot. Any help is very much appreciated!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [wadams7029](/forum/user/7967-wadams7029 "View wadams7029's Profile") [Last Post](/forum/25-install-update/829473-10308-error-xml-to-ups#68494 "The UPS plugin is pre installed in HikaShop. There is no need to install it again.") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:357 | [Last Post](/forum/25-install-update/829473-10308-error-xml-to-ups#68494 "The UPS plugin is pre installed in HikaShop. There is no need to install it again.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829464-problem-with-send-check) | [Problem with "Send Check"](/forum/25-install-update/829464-problem-with-send-check "I recently upgraded to Hikashop1.6 and a few strange things happened. My "Send Check" program is visible and can be selected but will not finish the order - view attached file. Also, when I add a product to the cart, the small window comes up fine - but stays there (you have to close it yourself). This is not a big problem but it used to automatically close. Is this normal? The program asks to select payment - but it was already done.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [bigfoot](/forum/user/7488-bigfoot "View bigfoot's Profile") [Last Post](/forum/25-install-update/829464-problem-with-send-check#68461 "I assume putting nothing in the capture field is turning it off - done. Also I tried replacing the code with "<?php echo (int)$this->config->get('popup_display_time',2000);?> by: 2500" and it did not make any difference - but I will wait for the next update to come out. Thanks") 14 years 1 month ago by [bigfoot](/forum/user/7488-bigfoot "View bigfoot's Profile") | Replies:9 Views:433 | [Last Post](/forum/25-install-update/829464-problem-with-send-check#68461 "I assume putting nothing in the capture field is turning it off - done. Also I tried replacing the code with "config->get('popup_display_time',2000);?> by: 2500" and it did not make any difference - but I will wait for the next update to come out. Thanks") by [bigfoot](/forum/user/7488-bigfoot "View bigfoot's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829492-older-versions-of-hikashop) | [Older Versions of Hikashop](/forum/25-install-update/829492-older-versions-of-hikashop "Is it possible to download older versions of Hikashop for testing purposes? I need to install Hikashop 1.5.5 since it appears this is the only version which works with Joomdle. Thanks, Phil") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [plantpotphil](/forum/user/2189-plantpotphil "View plantpotphil's Profile") [Last Post](/forum/25-install-update/829492-older-versions-of-hikashop#68379 "Please use our contact form in order to request old versions of HikaShop (and potentially specify which edition you need along with the order number of your purchase if it's not the starter edition): www.hikashop.com/en/contact-us.html") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:134 | [Last Post](/forum/25-install-update/829492-older-versions-of-hikashop#68379 "Please use our contact form in order to request old versions of HikaShop (and potentially specify which edition you need along with the order number of your purchase if it's not the starter edition): www.hikashop.com/en/contact-us.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [](/forum/25-install-update/829486-category-thumbnail-not-displayed) | [category thumbnail not displayed](/forum/25-install-update/829486-category-thumbnail-not-displayed "Hello, First of all I really do appreciate your very hard work to help us all get the details on this great plugin. I have added a new category (Also upgraded the plugin) and I can't figure out why...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 1 month ago, by [handsun](/forum/user/5989-handsun "View handsun's Profile") [Last Post](/forum/25-install-update/829486-category-thumbnail-not-displayed#68342 "It's probably a problem of access rights on the folders which doesn't allow HikaShop to save the thumbnail in the new path (we changed the system for the last release). I would recommend to change the rights of the folder media/com_hikashop/upload and its subfolders to 777 via FTP.") 14 years 1 month ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:170 | [Last Post](/forum/25-install-update/829486-category-thumbnail-not-displayed#68342 "It's probably a problem of access rights on the folders which doesn't allow HikaShop to save the thumbnail in the new path (we changed the system for the last release). I would recommend to change the rights of the folder media/com_hikashop/upload and its subfolders to 777 via FTP.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 1 month ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.045 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)