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#  [Install &amp; Update](/forum/25-install-update "View Category 'Install &amp; Update'")  6327 topics

| Having an installation or update issue? You will probably find some help here. |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/25-install-update/829207-fashion-diary-complete-hikashop-1-5-8-template) | [Fashion Diary - Complete HikaShop 1.5.8 Template](/forum/25-install-update/829207-fashion-diary-complete-hikashop-1-5-8-template "Fashion Diary, all new Joomla 2.5 and HikaShop 1.5.8 template that was designed specifically for fashion and clothing stores, has been released today. Although the header was designed primarily for fashion template, this template actually is very general and can be used by any kind of stores or lines of business.  TEMPLATE FEATURES:  &#42; Joomla 2.5 compatible  &#42; HikaShop 1.5.8 compatible  &#42; Mobile device auto-detect  &#42; Mobile device compatible  &#42; Integrated Header Slideshow that can be linked to any pages or product  &#42; Integrated Mega Menu, Accordion Menu and CSS Menu  &#42; Horizontal/Vertical Product Carousels  &#42; Product Detail Page in Sliding Tabs  &#42; True Type Fonts  &#42; HTML 5 ready  &#42; W3C XHTML and CSS3 validated  &#42; 100% Tableless  &#42; Cross browser compatible  &#42; 35 fully collapsible module positions for high flexibility  &#42; Compressed CSS and JS for better performance  &#42; Free full support for 6 months  &#42;  &#42;  &#42;")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [vjtemplates](/forum/user/7270-vjtemplates "View vjtemplates's Profile")       [Last Post](/forum/25-install-update/829207-fashion-diary-complete-hikashop-1-5-8-template#61591 "We apologize for the late reply. Please always use our forum if you have any questions related to our template. We will always reply every question within 12-24 hours. Thank you.  For your question above, it has been replied on the same day you posted it on our forum (not this forum).  VJ Templates") 14 years 2 months ago     by [vjtemplates](/forum/user/7270-vjtemplates "View vjtemplates's Profile") | Replies:2  Views:748 | [Last Post](/forum/25-install-update/829207-fashion-diary-complete-hikashop-1-5-8-template#61591 "We apologize for the late reply. Please always use our forum if you have any questions related to our template. We will always reply every question within 12-24 hours. Thank you.  For your question above, it has been replied on the same day you posted it on our forum (not this forum).  VJ Templates") by [vjtemplates](/forum/user/7270-vjtemplates "View vjtemplates's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829172-multilanguage-sites) | [Multilanguage sites.](/forum/25-install-update/829172-multilanguage-sites "Hi to all, I'm still experiencing some problems about create and manage Joomla multilingual site, due to JoomFish delays in new releases. I know that HikaShop now support Falang as multilingual tool. Falang actual main problem is that only one language is view by search engine, killing any pro SEO. Asking about this to Falang gives as answer to install JoomSEF, one tentacular SEF programs that always dance with the stability of your entire site (expecially added to a big and structured add-on like HikaShop).  Anyone of you know or imagine to use another tool called Josetta to accomplish this task? I try to use it on a only Joomla website and it's a good extension. You can find the extension here:  Thank you in advance for your answers and ideas.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 4 months ago, by [fgarganese](/forum/user/3503-fgarganese "View fgarganese's Profile")       [Last Post](/forum/25-install-update/829172-multilanguage-sites#61564 "It's OK ,  thank you !") 14 years 2 months ago     by [fafamaster](/forum/user/68-fafamaster "View fafamaster's Profile") | Replies:4  Views:1088 | [Last Post](/forum/25-install-update/829172-multilanguage-sites#61564 "It's OK ,  thank you !") by [fafamaster](/forum/user/68-fafamaster "View fafamaster's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829299-can-i-upgrade-to-business-from-essential) | [Can I upgrade to business from essential?](/forum/25-install-update/829299-can-i-upgrade-to-business-from-essential "Hi,  I'm thinking of buying Hikashop. I think all I need is essential. If I change my mind and need business, will I get a discounted upgrade price or I'll need to pay full price for the business package?")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [jeremynsl](/forum/user/489-jeremynsl "View jeremynsl's Profile")       [Last Post](/forum/25-install-update/829299-can-i-upgrade-to-business-from-essential#61489 "Hi,  Yes the link is here    www.hikashop.com/en/hikashop/business/product/cid-3.html") 14 years 2 months ago     by [rstaniszewski](/forum/user/8629-rstaniszewski "View rstaniszewski's Profile") | Replies:1  Views:212 | [Last Post](/forum/25-install-update/829299-can-i-upgrade-to-business-from-essential#61489 "Hi,  Yes the link is here    www.hikashop.com/en/hikashop/business/product/cid-3.html") by [rstaniszewski](/forum/user/8629-rstaniszewski "View rstaniszewski's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829295-checkout-workflow-one-more-status-needed) | [Checkout Workflow - One more status needed?](/forum/25-install-update/829295-checkout-workflow-one-more-status-needed "Hey Nick - I'm helping George with his installation and in reviewing the forums, I am finding there is a significant amount of user confusion about the workflow and the states the order goes through. In particular, we have a state 'refunded' that reflects the progress of reversing the financial transaction, but we dont have an equivalent 'paid' state for the initial financial transaction. It seems it should be consistent and by adding one more state to the workflow a lot of the confusion would be resolved. As it is now, the state 'confirmed' is a bit ambiguous as to whether it is signifying a confirmed contractual arrangement, hence a freezing of certain data fields like product and price, but still allowing payment methods to be changed if the initial method did not complete, or a confirmed payment, in which case there is no preceding step that verifies all required data fields necessary for fulfillment have been reviewed and confirmed. My suggestion is to have two states, confirmed which matches the 'confirm' layout and aligns with someone clicking the submit button to say that all displayed data is correct, and launches the payment plugins to attempt payment. And a subsequent state of 'paid' which aligns with a payment success returned from a gateway and launches the shipment/fulfillment process. Only a 'Paid' can be reverted to a refunded state, releasing inventory. Created and Confirmed revert to a cancelled state, releasing inventory.  If you don't concur that two states are needed to separate &quot;agree to purchase&quot; and &quot;funds received&quot; then help me understand how we can infer the financial aspect - how to identify orders that are ready to ship from orders that are confirmed but still unpaid using the API hooks OnBeforeOrderConfirm and OnAfterOrderConfirm. On Before is perfect for last-pass validations of all data going into the order, shipping address, product configuration, and inventory availability, before entering into an agreement/formalizing the order. OnAfter is great for triggering payment following the digital signature/database commit of the agreed upon order. Where is the API equivalent for OnAfterPaymentReceived to start the fulfillment process?  It seems a &quot;Confirmed(but not paid)&quot; state should be separate from the &quot;(confirmed and) Paid&quot; state. Only Paid orders can advance to Shipped and a review of orders in the backend would clearly separate the &quot;confirmed (but hung up in payment)&quot; orders that may eventually need to be called to request/assist with obtaining payment or be cancelled after x days, from the &quot;paid (but not shipped)&quot; orders that clearly identify any backlogs in fulfillment/shipping. While the payment received data fields could be displayed and queried to sort this combined list, it seems these should be two separate states for the order workflow. Thanks for clarifying, Duke")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [Duke3D](/forum/user/6514-duke3d "View Duke3D's Profile")       [Last Post](/forum/25-install-update/829295-checkout-workflow-one-more-status-needed#61424 "Thanks - I'll dig into these.  Please consider these subtleties in the workflow as a target rich environment for the documentation project.") 14 years 2 months ago     by [Duke3D](/forum/user/6514-duke3d "View Duke3D's Profile") | Replies:2  Views:355 | [Last Post](/forum/25-install-update/829295-checkout-workflow-one-more-status-needed#61424 "Thanks - I'll dig into these.  Please consider these subtleties in the workflow as a target rich environment for the documentation project.") by [Duke3D](/forum/user/6514-duke3d "View Duke3D's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829245-custom-quantity-tax-plugin-not-working) | [Custom Quantity tax plugin not working](/forum/25-install-update/829245-custom-quantity-tax-plugin-not-working "Hi. I wanted to calculate my invoices tax from the sum of the prices without tax of all of the order products, so I installed the custom quantity tax plugin that was made for that purpose. I activate...")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")       [Last Post](/forum/25-install-update/829245-custom-quantity-tax-plugin-not-working#61392 "OK. Thanks for the good support.") 14 years 2 months ago     by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile") | Replies:19  Views:592 | [Last Post](/forum/25-install-update/829245-custom-quantity-tax-plugin-not-working#61392 "OK. Thanks for the good support.") by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829182-adding-characteristics-to-products) | [Adding characteristics to products](/forum/25-install-update/829182-adding-characteristics-to-products "Hi,  A strange issue has been encountered, since upgrading to 1.5.8, when adding characteristics to products.  After adding a Characteristic to a product and then going to the 'Manage Variants' screen only one variant is displayed. I've looked at the database hikashop&#95;product table and sure enough there is only one variant listed.  I have created a new test product and a new test Characteristic but the issue persists.  I have a custom modification in administrator/components/com&#95;hikashop/classes/product.php.function updateCharacteristics  That creates product codes xxxx01, xxxx02, xxxx03 etc. I restored the original code but still the issue persists. Interestingly, as you can see from one of the images, the only variant present in the list is what should be the second variant created - I would expect it to be 9998887701, not 9997777702, as this is the first variant created by the code above.  Just to compound the issue, I have had it work as expected, only to use the same characteristic on another product and it not work. It fails far more often than it succeeds, though.  The default size drop down always shows the sizes available for the characteristic, but I guess that may be populated from the characteristic data rather than the product.  Please let me know if further information is required.  Regards, Martyn.")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 4 months ago, by [expertbeginner](/forum/user/4889-expertbeginner "View expertbeginner's Profile")       [Last Post](/forum/25-install-update/829182-adding-characteristics-to-products?start=20#61362 "Nicolas,  I am Ok with that, but I have already removed that product and created it again from scratch. So far it works fine.  If I come across the issue again, I will PM you details of my backend.  Thanks for support.") 14 years 2 months ago     by [watashi](/forum/user/8585-watashi "View watashi's Profile")   - [1](/forum/25-install-update/829182-adding-characteristics-to-products?start=0 "Page:1") - [2](/forum/25-install-update/829182-adding-characteristics-to-products?start=20 "Page:2") | Replies:20  Views:772 | [Last Post](/forum/25-install-update/829182-adding-characteristics-to-products?start=20#61362 "Nicolas,  I am Ok with that, but I have already removed that product and created it again from scratch. So far it works fine.  If I come across the issue again, I will PM you details of my backend.  Thanks for support.") by [watashi](/forum/user/8585-watashi "View watashi's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829296-avoid-price-free-text) | [avoid price "free" text](/forum/25-install-update/829296-avoid-price-free-text "Hi, I have bought HikaShop 1.5.8 Business A new template has just been installed and the products taken over from the old site on virtuemart ... so far no prices have been defined, but for some reason all shows now with &quot;free&quot; which of course is not correct. In the documentation, I have read the following: When the product is not free, you need to have a minimum quantity of 0 So, I tried to enter 0, but when I save it, it puts it back to 1 (and the &quot;free&quot; text is still there) Thanks for help! Robert")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [rgfuchs](/forum/user/8549-rgfuchs "View rgfuchs's Profile")       [Last Post](/forum/25-install-update/829296-avoid-price-free-text#61325 "Hi,  The &quot;free&quot; text is displayed when there is no price found. If you want to change it or remove it, like for any text in HikaShop, you can use a translation override:   www.hikashop.com/en/download/languages.html#modify") 14 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:201 | [Last Post](/forum/25-install-update/829296-avoid-price-free-text#61325 "Hi,  The &quot;free&quot; text is displayed when there is no price found. If you want to change it or remove it, like for any text in HikaShop, you can use a translation override:   www.hikashop.com/en/download/languages.html#modify") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/828705-adding-cursor-filter) | [Adding cursor filter](/forum/25-install-update/828705-adding-cursor-filter "Hello, trying to add cursor filter for Price but when i save i always get the error  Error: You have to define a maximim and a minimum value for your cursor. Error Saving  Of course i have set values for maximum and minimum values but it seems it doesnt find them")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 11 months ago, by [webarts](/forum/user/144-webarts "View webarts's Profile")       [Last Post](/forum/25-install-update/828705-adding-cursor-filter#61233 "Hi,  Ah yes, we'll change that.") 14 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6  Views:985 | [Last Post](/forum/25-install-update/828705-adding-cursor-filter#61233 "Hi,  Ah yes, we'll change that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829292-aide-a-la-creation-dun-plugin) | [Aide à la création d'un Plugin](/forum/25-install-update/829292-aide-a-la-creation-dun-plugin "Bonjour j'aimerai développer un plugin hikashop de livraison à partir d'une API ( précisement celle d'envoimoinscher.com) Je suis tombé sur la documentation Hikashop pour le developpement d'un plugin de livraison. Mais voila je suis encore un débutant à joomla et surtout au développement. J'aimerai savoir si il existait un tutoriel qui pourrait m'aider à créer le plugin mais aussi de rajouter la librairie php disponible sur le site.  Ou tout simplement m'aider à le faire  merci")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [williams151](/forum/user/8568-williams151 "View williams151's Profile")       [Last Post](/forum/25-install-update/829292-aide-a-la-creation-dun-plugin#61230 "Faire un plugin de livraison, tout comme un plugin de paiement n'est pas simple. Cela requiert des jours de developpement pour un développeur aguéri. Nous pouvons donner des indications et répondre à des questions précises sur la création du plugin. Mais nous ne pouvons pas le développer pour vous comme cela. Si vous souhaitez qu'un développeur aguéri vous fasse ce plugin, je vous conseille de contacter marc sur marc at systrio dot fr C'est un développeur joomla spécialisé dans l'ecommerce et HikaShop qui sera à même de faire cela pour vous.  Voici un magazine avec un article en Français qui explique comment créer un plugin joomla:   download.phpsolmag.org/fr/PHP&#95;05&#95;2010&#95;FR.pdf  Sinon il y a la documentation officielle en anglais qui explique tout ca:   docs.joomla.org/Creating&#95;a&#95;content&#95;plugin  Pour notre documentation, nous expliquons les évènements qu'offre HikaShop aux développeurs de plugins. Si vous savez faire des plugins joomla, ce qui est un pré requis, il suffit de faire un plugin joomla en implémentant les évènements proposés par HikaShop en fonction de la documentation de votre plateforme de livraison. Le mieux est de récupérer un plugin de livraison existant et de partir la dessus pour le modifier et l'adapter à votre plateforme de livraison. Vous trouverez les plugins de livraison d'hikashop dans le dossier plugins/hikashopshipping.") 14 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:230 | [Last Post](/forum/25-install-update/829292-aide-a-la-creation-dun-plugin#61230 "Faire un plugin de livraison, tout comme un plugin de paiement n'est pas simple. Cela requiert des jours de developpement pour un développeur aguéri. Nous pouvons donner des indications et répondre à des questions précises sur la création du plugin. Mais nous ne pouvons pas le développer pour vous comme cela. Si vous souhaitez qu'un développeur aguéri vous fasse ce plugin, je vous conseille de contacter marc sur marc at systrio dot fr C'est un développeur joomla spécialisé dans l'ecommerce et HikaShop qui sera à même de faire cela pour vous.  Voici un magazine avec un article en Français qui explique comment créer un plugin joomla:   download.phpsolmag.org/fr/PHP&#95;05&#95;2010&#95;FR.pdf  Sinon il y a la documentation officielle en anglais qui explique tout ca:   docs.joomla.org/Creating&#95;a&#95;content&#95;plugin  Pour notre documentation, nous expliquons les évènements qu'offre HikaShop aux développeurs de plugins. Si vous savez faire des plugins joomla, ce qui est un pré requis, il suffit de faire un plugin joomla en implémentant les évènements proposés par HikaShop en fonction de la documentation de votre plateforme de livraison. Le mieux est de récupérer un plugin de livraison existant et de partir la dessus pour le modifier et l'adapter à votre plateforme de livraison. Vous trouverez les plugins de livraison d'hikashop dans le dossier plugins/hikashopshipping.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829293-cart-not-working-affiliate) | [Cart not working, affiliate](/forum/25-install-update/829293-cart-not-working-affiliate "Hi!  I don't know if its a Chrome issue, because the site works fine in Firefox, and safari, but the cart doesnt work - click on go to checkout and page just refreshes, and the affiliate banners are not showing/working on affiliate sites:  Im thinking it could be to do with google font, jch optimize, or javascript... OR, Chrome needs to update their browser again...  Thanks :)")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")       [Last Post](/forum/25-install-update/829293-cart-not-working-affiliate#61228 "Thanks Xavier, Im using the latest version it says - if it works for you, then maybe I have something wrong with my computer.  Thanks :)") 14 years 2 months ago     by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") | Replies:2  Views:217 | [Last Post](/forum/25-install-update/829293-cart-not-working-affiliate#61228 "Thanks Xavier, Im using the latest version it says - if it works for you, then maybe I have something wrong with my computer.  Thanks :)") by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829291-simplified-registration-may-be-not-working) | [Simplified Registration may be not working...](/forum/25-install-update/829291-simplified-registration-may-be-not-working "Hi there,  I have Simplified Registration turned on and yet when I register &#91;as a test&#93;, I get this:  Your account has been created and an activation link has been sent to the e-mail address you entered. Note that you must activate the account by clicking on the activation link when you get the e-mail before you can login. Upon clicking on the activation link, your account will be activated and you will be able to continue your order  But according to the website: When it is set to &quot;simplified registration&quot;, those fields will also be removed but an account will be automatically created for the users and an email will be sent to him with his assigned username and password.  :(  Using Joomla v1.5.26, Hikashop Essential v1.5.9  Thanks,  Emmanuel.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [OCAT7](/forum/user/8264-ocat7 "View OCAT7's Profile")       [Last Post](/forum/25-install-update/829291-simplified-registration-may-be-not-working#61147 "I knew it was somewhere and I couldn't find it :(  {I should have remembered after all the installs I've done by now}  for those you need this for Joomla v1.5.26, it is under Global Configuration, User Settings, New User Account Activation: No.") 14 years 2 months ago     by [OCAT7](/forum/user/8264-ocat7 "View OCAT7's Profile") | Replies:2  Views:510 | [Last Post](/forum/25-install-update/829291-simplified-registration-may-be-not-working#61147 "I knew it was somewhere and I couldn't find it :(  {I should have remembered after all the installs I've done by now}  for those you need this for Joomla v1.5.26, it is under Global Configuration, User Settings, New User Account Activation: No.") by [OCAT7](/forum/user/8264-ocat7 "View OCAT7's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829276-hikashop-and-artisteer-vmenu) | [Hikashop and Artisteer vMenu](/forum/25-install-update/829276-hikashop-and-artisteer-vmenu "Hi,  I'm trying to get an Artisteer generated template to work with the Hikashop Content Module but have difficulties to get it to work correctly. I'm able to correctly apply the .art-vmenu class to a one-level menu, but upon changing the Content Module's 'Show Subcategories'-setting to something else than 'No Child', the layout breaks. I tried several solutions, like the one found , but can't seem to get this to work ok.  When I manually create a menu and add a module for it with the mentioned style applied to it, everything works just fine.  Firebug shows that for the Non-'No Child' top-level items an H3 element is added before the UL, which is the element that has the class applied to it. In a handmade default Joomla menu however, child levels are nested UL's inside parent UL elements.  Would it be possible for the Hikashop Content Module to output a multi-level list in the same way a Joomla Menu Module does?  Thanks in advance, MF  I'm using Joomla 2.5.6 and Hikashop 1.5.8")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile")       [Last Post](/forum/25-install-update/829276-hikashop-and-artisteer-vmenu#61144 "Thank you for pointing out the alternatives. I didn't know them, which might have something to do with the fact that I never searched for non-free alternative menu systems, since Hikashop has it's own...") 14 years 2 months ago     by [many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile") | Replies:8  Views:1077 | [Last Post](/forum/25-install-update/829276-hikashop-and-artisteer-vmenu#61144 "Thank you for pointing out the alternatives. I didn't know them, which might have something to do with the fact that I never searched for non-free alternative menu systems, since Hikashop has it's own...") by [many-feathers](/forum/user/1025-many-feathers "View many-feathers's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829278-problems-uploading-images-to-product-page) | [Problems uploading images to product page](/forum/25-install-update/829278-problems-uploading-images-to-product-page "Hi everyone  I am new to all this and really need help please.  I am helping an artist friend get a website set up.  I have downloaded Joomla and then the HikaShop component. I have managed to get a website set up but I am having serious problems adding pictures. It just wont upload any. The online shop seems to be working fine apart from this but as she is an artist selling her pictures this caused a problem when I cant get images uploaded.  The process I follow is:  Components -&gt; HikaShop -&gt; Products -&gt; I then choose a category and then a product and click to open the product  Then go to Image (on right hand side) -&gt; Add Image  It lets me choose a picture from my computer and when I press upload it trys to connect and the the screen goes blank.  Please note that I am totally new to Joomla and HikaShop so I am technically unable to do an changes to code or programming. I have just followed the basic instructions to help set the site up.  I would really appreciate any help on this.  I am using Joomla 2.5  Many thanks")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [Eoin](/forum/user/8575-eoin "View Eoin's Profile")       [Last Post](/forum/25-install-update/829278-problems-uploading-images-to-product-page#61127 "Hi Nicolas  I have resized the photos and they are uploading to the website.  Thank you very much for your assistance with this  I will definitely be recommending HikaShop to friends. Not only is the software easy to use, especially for a novice website builder, but the help and support is excellent.  Thanks once again  Eoin") 14 years 2 months ago     by [Eoin](/forum/user/8575-eoin "View Eoin's Profile") | Replies:8  Views:480 | [Last Post](/forum/25-install-update/829278-problems-uploading-images-to-product-page#61127 "Hi Nicolas  I have resized the photos and they are uploading to the website.  Thank you very much for your assistance with this  I will definitely be recommending HikaShop to friends. Not only is the software easy to use, especially for a novice website builder, but the help and support is excellent.  Thanks once again  Eoin") by [Eoin](/forum/user/8575-eoin "View Eoin's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829282-wrong-vat-in-registration-form) | [Wrong VAT in registration form](/forum/25-install-update/829282-wrong-vat-in-registration-form "Hi,  when a new customer registers and fills in a wrong VAT number, a user gets created without address information. An activation key is send as usual, and by clicking it the user gets signed in. But on next screen the customer has to fill in his address information again. Find this annoying.  Regards, Thomas")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [tracer](/forum/user/7160-tracer "View tracer's Profile")       [Last Post](/forum/25-install-update/829282-wrong-vat-in-registration-form#61085 "yes.") 14 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:498 | [Last Post](/forum/25-install-update/829282-wrong-vat-in-registration-form#61085 "yes.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829289-upgraded-to-business-now-modules-wont-display-on-p) | [Upgraded to business now modules wont display on p](/forum/25-install-update/829289-upgraded-to-business-now-modules-wont-display-on-p "Hi Guys, I Liked the free Hikashop product enough to purchase the business edition but unfortunately modules wont display on product page since upgrade.  Login , Checkout, categories are still displaying on every other page but not on product details.  Hopefully its an easy fix.  URL if   www.mitrax.com.au  Cheers Rob")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile")       [Last Post](/forum/25-install-update/829289-upgraded-to-business-now-modules-wont-display-on-p#61074 "Problem solved:  Please unpublish the schema.org plugin which is called &quot;HikaShop Microdata on Product Page plugin&quot;.") 14 years 2 months ago     by [Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile") | Replies:1  Views:127 | [Last Post](/forum/25-install-update/829289-upgraded-to-business-now-modules-wont-display-on-p#61074 "Problem solved:  Please unpublish the schema.org plugin which is called &quot;HikaShop Microdata on Product Page plugin&quot;.") by [Mitrax](/forum/user/8602-mitrax "View Mitrax's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829277-coupon-limitation-message) | [Coupon limitation message](/forum/25-install-update/829277-coupon-limitation-message "Hi Nicolas, I'm migrating to Essential 1.5.8 When I try to use a coupon with &quot;Ignore discounted products&quot;, I get the COUPON&#95;LIMITED&#95;VALUE&#95;WHEN&#95;DISCOUNT message and a coupon value of 0, which is correct.  But I always get the message in english, never in french. I tried to modify the messages, override them, but it's always the original one in english which is displayed. Even if I purge server and browser caches.  Do you have an idea ? Regards")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")       [Last Post](/forum/25-install-update/829277-coupon-limitation-message#61043 "So the problem might be with the fact that you have the 1.5.8. Please try to update to 1.5.9 and that problem won't happen. It's not happening on our end with 1.5.9") 14 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:247 | [Last Post](/forum/25-install-update/829277-coupon-limitation-message#61043 "So the problem might be with the fact that you have the 1.5.8. Please try to update to 1.5.9 and that problem won't happen. It's not happening on our end with 1.5.9") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829287-solved-addresses-are-blank) | [\[SOLVED\] Addresses are blank](/forum/25-install-update/829287-solved-addresses-are-blank "I have imported/migrated a site from J15 and VM to J25 and Hikashop.  All users are now synced and correct, in the hikashop&#95;address table all users addresses are present so I have the data.  But when looking up a user, the address field is blank, when clicking on the edit button everything is blank and same if I click the Add address button (green plussign).  I don't get any error messages.  When I look in the source code for the page the table for the addressfields seems to be empty.  Latest version of Joomla and Hikashop  Jan")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [jansuhr](/forum/user/6377-jansuhr "View jansuhr's Profile")       [Last Post](/forum/25-install-update/829287-solved-addresses-are-blank#61034 "I wrote that I had the latest verion, to be sure I checked and there was a new 1.5.9 version and it seems like my problem was solved by doing an update.  So please disregard this topic.  Jan") 14 years 2 months ago     by [jansuhr](/forum/user/6377-jansuhr "View jansuhr's Profile") | Replies:1  Views:121 | [Last Post](/forum/25-install-update/829287-solved-addresses-are-blank#61034 "I wrote that I had the latest verion, to be sure I checked and there was a new 1.5.9 version and it seems like my problem was solved by doing an update.  So please disregard this topic.  Jan") by [jansuhr](/forum/user/6377-jansuhr "View jansuhr's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829285-500-an-error-has-occurred) | [500 - An error has occurred.](/forum/25-install-update/829285-500-an-error-has-occurred "This is a bit of a disappointment. After installing Hikashop Business, I click on the Hikashop link under component and I get the &quot;500 - An error has occurred&quot; message.  The other menu work fine, just the Hikashop menu link.  What should I do?  I'm using Joomla 2.5.6 and Hikashop Business 1.5.9")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [eng](/forum/user/4734-eng "View eng's Profile")       [Last Post](/forum/25-install-update/829285-500-an-error-has-occurred#61028 "Just install on top of it, like any update.") 14 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:607 | [Last Post](/forum/25-install-update/829285-500-an-error-has-occurred#61028 "Just install on top of it, like any update.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829283-possible-missing-div-in-product-tag-plugin) | [Possible missing /DIV in product tag plugin](/forum/25-install-update/829283-possible-missing-div-in-product-tag-plugin "I ran into a problem with RocketTheme's Fresco template. The footer would cover the entire item detail page. Other pages were OK so I began taking apart the output page. I found a closing div tag...")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [BRupholdt](/forum/user/2684-brupholdt "View BRupholdt's Profile")       [Last Post](/forum/25-install-update/829283-possible-missing-div-in-product-tag-plugin#61023 "Yes, that's a bug of 1.5.9 Download again the package on our website and install it again and it will solve the problem.") 14 years 2 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:440 | [Last Post](/forum/25-install-update/829283-possible-missing-div-in-product-tag-plugin#61023 "Yes, that's a bug of 1.5.9 Download again the package on our website and install it again and it will solve the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 2 months ago |
| [](/forum/25-install-update/829281-update-hikashop) | [update Hikashop](/forum/25-install-update/829281-update-hikashop "Hi,  Yesterday I tried the new version of Hikashop (I was curious to see it working) But my layout of the product page was changed after the update... the product page was bigger so that my modules on the right side were moved to the bottom. So I thought to wait for the update ..and reinstalled the previous version. I saw some very interesting changes and I would like to update.  Is it normal that the layout changes (modules positions) ? Also that CART module was not working after adding an article to the shop.  The Facebook function was working now (in previous it didn't worked in my case)  best regards, Jan")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 2 months ago, by [jan2](/forum/user/8072-jan2 "View jan2's Profile")       [Last Post](/forum/25-install-update/829281-update-hikashop#60924 "It is working, yes! thank you Nicolas !  :) :) :laugh: :laugh:") 14 years 2 months ago     by [jan2](/forum/user/8072-jan2 "View jan2's Profile") | Replies:9  Views:839 | [Last Post](/forum/25-install-update/829281-update-hikashop#60924 "It is working, yes! thank you Nicolas !  :) :) :laugh: :laugh:") by [jan2](/forum/user/8072-jan2 "View jan2's Profile")      14 years 2 months ago |
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