[Skip to main content](#vessel-content)

Board Categories Install &amp; Update

##

#  [Install &amp; Update](/forum/25-install-update "View Category 'Install &amp; Update'")  6327 topics

| Having an installation or update issue? You will probably find some help here. |
|---|

##

| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
|---|---|---|---|
| [](/forum/25-install-update/829235-invoice-pdf-logo) | [invoice PDF logo](/forum/25-install-update/829235-invoice-pdf-logo "Just installed the PDF invoice attachment plugin and it looks good. Thanks for that.  Some remarks: One question comes up: Would it be possible to add a logo to the shop in general and to the PDF invoice in specific? I could alter the invoice.php but it would be nice if it gets a place in the system. Like adding a variable in the Address templates or so?  Would be nice to lift the CSS out of the PHP file so it is a bit easier to adapt.  Did not get the PDF invoice when I ordered the plugin, are you not using it?  Might be good to create some links on the Hika webite so it is a bit easier to find 'extra' things like this. Now you need to know or search in the forum before you can find it.  Bastiaan")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile")       [Last Post](/forum/25-install-update/829235-invoice-pdf-logo#58801 "Hi,  You can alter the invoice.php file or create your own one at media/com&#95;hikashop/plugins/invoice.php The invoice plugin contains an overwrite system so if this file is defined, it will use that one instead of our default one. That's the best way to customize the plugin and make sure your changes won't be overwritten during the update.  :D Not yet. We will use it ourselves as soon as we update our website, it's planned. But many other websites are using it already, it has been developed and tested on a client with thousands of orders.  Definitely, thanks.") 14 years 3 months ago     by [adrien](/forum/user/64-adrien "View adrien's Profile") | Replies:1  Views:528 | [Last Post](/forum/25-install-update/829235-invoice-pdf-logo#58801 "Hi,  You can alter the invoice.php file or create your own one at media/com&#95;hikashop/plugins/invoice.php The invoice plugin contains an overwrite system so if this file is defined, it will use that one instead of our default one. That's the best way to customize the plugin and make sure your changes won't be overwritten during the update.  :D Not yet. We will use it ourselves as soon as we update our website, it's planned. But many other websites are using it already, it has been developed and tested on a client with thousands of orders.  Definitely, thanks.") by [adrien](/forum/user/64-adrien "View adrien's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829233-refuses-to-configure-resets) | [Refuses to configure, resets](/forum/25-install-update/829233-refuses-to-configure-resets "Hello,  I've been a satisfied Hikashop Essential user for almost a year now. I'm in the process of designing another (separate) website and decided to upgrade to Hikashop Business.  I seem to be running into a problem, I'm not sure if it was an update bug or if it is a bug in Business that is not in Essential.  The bug is, anytime I change in option in configuration and click save, I get the following message:  So the problem is that the options I have modified are switched right back, I.E. Changing Main Tax Zone or Main Currency from the install defaults to the US Dollar, then clicking save, those two options are switched back to the Euro and Rhones (install defaults).  Also, the workflow IS set up right, even same as my Essentials website. All weight units are valid All dimension units are valid Changes are NOT being saved despite getting a &quot;successfully Saved&quot;  Specs: HikaShop Business (where problems are) - Joomla 2.5.6. HikaShop Essential (No Problems) - Joomla 1.5.26")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [BDSMITH1](/forum/user/4861-bdsmith1 "View BDSMITH1's Profile")       [Last Post](/forum/25-install-update/829233-refuses-to-configure-resets#58640 "You're the man... Not sure why I never thought of that. I guess pulling all nighters tends to make you forget the simple things.  Thanks a lot.  Fix used: Cleared cookies and Emptied Cache") 14 years 3 months ago     by [BDSMITH1](/forum/user/4861-bdsmith1 "View BDSMITH1's Profile") | Replies:2  Views:568 | [Last Post](/forum/25-install-update/829233-refuses-to-configure-resets#58640 "You're the man... Not sure why I never thought of that. I guess pulling all nighters tends to make you forget the simple things.  Thanks a lot.  Fix used: Cleared cookies and Emptied Cache") by [BDSMITH1](/forum/user/4861-bdsmith1 "View BDSMITH1's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829225-pictureblue-template-weird-graphic-on-buttons) | [pictureblue template weird graphic on buttons](/forum/25-install-update/829225-pictureblue-template-weird-graphic-on-buttons "I can't see why this is happening, I checked firebug with my limited skills but I couldn't see anything.  this is the page   www.fullstopfurniture.com.au/Bed-frames/product/listing    www.fullstopfurniture.com.au/Bed-frames/checkout  (on the add button)  I'm also getting similar problems on picturered template  and also on the product page for product red I've got a weird line at the top of the product page  Any help would be awesome, thanks..")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [karlvann](/forum/user/7701-karlvann "View karlvann's Profile")       [Last Post](/forum/25-install-update/829225-pictureblue-template-weird-graphic-on-buttons#58620 "Awesome, Looks perfect now. Thanks a bunch for that:)") 14 years 3 months ago     by [karlvann](/forum/user/7701-karlvann "View karlvann's Profile") | Replies:8  Views:469 | [Last Post](/forum/25-install-update/829225-pictureblue-template-weird-graphic-on-buttons#58620 "Awesome, Looks perfect now. Thanks a bunch for that:)") by [karlvann](/forum/user/7701-karlvann "View karlvann's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829232-another-big-bag-coupon-code-doesnt-work) | [Another Big BAG. Coupon code doesn't work](/forum/25-install-update/829232-another-big-bag-coupon-code-doesnt-work "- Simply doesn't work. When I add my code in checkout, doesn't change nothing. The price is still the same.  But: - Doesn't work cart - In Terms and Condition is always visible the word &quot;ARTICLE&quot; and seems impossibile do delete it.  I'm going crazy around Hika Shop....... :angry:  P.S. Look at my post number, on side. 60 post and never a solution. I have installed Hika Shop 2 month ago and still I'm not able to work because I'm still testing... This situation is very frustrating. It's not right having to waste so much time. Clarity and transparency should be the first requirements. Nobody forces me to use this component, but now that I am to 3/4 what should I do, start from the beginning by using another component? No")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [XMAster](/forum/user/7238-xmaster "View XMAster's Profile")       [Last Post](/forum/25-install-update/829232-another-big-bag-coupon-code-doesnt-work#58605 "You never replied to us:   www.hikashop.com/en/forum/4-how-to/57282...a-qnormalq-cart.html    www.hikashop.com/en/forum/3-bug-report/5...sibile-to-go-on.html    www.hikashop.com/en/forum/4-how-to/56902...st-for-hikashop.html    www.hikashop.com/en/forum/4-how-to/56899...e-name-category.html    www.hikashop.com/en/forum/3-bug-report/5...-to-cartq.html#50852  (I asked several questions. You answered with two words. As someone else said in another message, if you want help give more information on the problem)  Solutions we gave:   www.hikashop.com/en/forum/4-how-to/56901...gistration-form.html    www.hikashop.com/en/forum/4-how-to/56898...-custom-country.html  And I didn't look at the rest but it's not a battle.  I'm here to help. But see, you say that the coupon don't work, but you don't have a link with a test coupon so that we can test, and you don't give a screenshot of your coupon options. How can I tell you what is not configured properly ?  Regarding the article issue, as you can see, everyone else was able to do it. So it must be something on your end. I already offered to you to check your website backend for that issue.") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:710 | [Last Post](/forum/25-install-update/829232-another-big-bag-coupon-code-doesnt-work#58605 "You never replied to us:   www.hikashop.com/en/forum/4-how-to/57282...a-qnormalq-cart.html    www.hikashop.com/en/forum/3-bug-report/5...sibile-to-go-on.html    www.hikashop.com/en/forum/4-how-to/56902...st-for-hikashop.html    www.hikashop.com/en/forum/4-how-to/56899...e-name-category.html    www.hikashop.com/en/forum/3-bug-report/5...-to-cartq.html#50852  (I asked several questions. You answered with two words. As someone else said in another message, if you want help give more information on the problem)  Solutions we gave:   www.hikashop.com/en/forum/4-how-to/56901...gistration-form.html    www.hikashop.com/en/forum/4-how-to/56898...-custom-country.html  And I didn't look at the rest but it's not a battle.  I'm here to help. But see, you say that the coupon don't work, but you don't have a link with a test coupon so that we can test, and you don't give a screenshot of your coupon options. How can I tell you what is not configured properly ?  Regarding the article issue, as you can see, everyone else was able to do it. So it must be something on your end. I already offered to you to check your website backend for that issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829229-error-in-the-product-vote-section) | [Error in the product vote section](/forum/25-install-update/829229-error-in-the-product-vote-section "Selecting &quot;Vote only&quot; in Vote configuration section I get the error under the product(see attached image). Selecting any other value the eg. vote and comment works OK. Any suggestions?  Thank you and br. Matt")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [mattsee4d](/forum/user/7832-mattsee4d "View mattsee4d's Profile")       [Last Post](/forum/25-install-update/829229-error-in-the-product-vote-section#58582 "Hi mattsee4d,  This line of code don't need to be added, but moved like on this screenshot:  This edition will be in the next release, so you can do it now if you want. Or wait the next release.") 14 years 3 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:3  Views:262 | [Last Post](/forum/25-install-update/829229-error-in-the-product-vote-section#58582 "Hi mattsee4d,  This line of code don't need to be added, but moved like on this screenshot:  This edition will be in the next release, so you can do it now if you want. Or wait the next release.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829231-warning-and-fatal-error-in-ups-plugin) | [Warning and Fatal Error in UPS plugin](/forum/25-install-update/829231-warning-and-fatal-error-in-ups-plugin "I've installed the UPS shipping plugin for Hikashop, and get the following error in the checkout process on the front end:  Using Hikashop 1.5.8 on Joomla 2.5.6  You can see the site (in progress) here:   coastalsails.com/newsite  The plugin configuration isn't complete -- the UPS account information still needs to be added. Is that the likely cause of this error, or is it something else?  Edited to Add: I'm using the plugin file called ups&#95;2012-07-05.zip")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [dreamkissed](/forum/user/8307-dreamkissed "View dreamkissed's Profile")       [Last Post](/forum/25-install-update/829231-warning-and-fatal-error-in-ups-plugin#58541 "I wanted you to know that, at first glance, it seems to work now that we have the plugin configured. Thanks for the quick update, and I'll post again if I do run into any problems.") 14 years 3 months ago     by [dreamkissed](/forum/user/8307-dreamkissed "View dreamkissed's Profile") | Replies:3  Views:337 | [Last Post](/forum/25-install-update/829231-warning-and-fatal-error-in-ups-plugin#58541 "I wanted you to know that, at first glance, it seems to work now that we have the plugin configured. Thanks for the quick update, and I'll post again if I do run into any problems.") by [dreamkissed](/forum/user/8307-dreamkissed "View dreamkissed's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829124-auspost-shipping-plugin-not-working) | [Auspost shipping plugin not working????](/forum/25-install-update/829124-auspost-shipping-plugin-not-working "B) Hi I have a problem with my auspost not working , origanally it was fine, I then changed to a manuall shipping configuration, it also worked fine. Now I wish to switch back to the aus post shipper...")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 5 months ago, by [Vector](/forum/user/4959-vector "View Vector's Profile")       [Last Post](/forum/25-install-update/829124-auspost-shipping-plugin-not-working#58442 "Hi, I'm not sure what was the problem, but I managed to fix it by restoring site from backup I made earlier (Akeeba backup) and re-set all settings again to correct values. So now its working as it...") 14 years 3 months ago     by [Warrior\_Warrior](/forum/user/8302-warrior-warrior "View Warrior&#95;Warrior's Profile") | Replies:9  Views:590 | [Last Post](/forum/25-install-update/829124-auspost-shipping-plugin-not-working#58442 "Hi, I'm not sure what was the problem, but I managed to fix it by restoring site from backup I made earlier (Akeeba backup) and re-set all settings again to correct values. So now its working as it...") by [Warrior\_Warrior](/forum/user/8302-warrior-warrior "View Warrior&#95;Warrior's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829230-free-and-commercial-version) | [Free and commercial version](/forum/25-install-update/829230-free-and-commercial-version "I did a lot of tests with you extension and i am very happy of hikashop.  Now we are creating a new company (it takes 2-3weeks) and then we are going to buy the commercial version of hika in order to use all the great functionalities.  I have a simple question, in the new live website i have to build, May i use the free version in order to configure the standard features and then upgrade to the commercial version without losing the customization? Is it simple to upgrade the extension from the free to the commercial version?  Thank you.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [Teto](/forum/user/8045-teto "View Teto's Profile")       [Last Post](/forum/25-install-update/829230-free-and-commercial-version#58433 "Yes you can upgrade later on. As long as you don't hack in the core files of HikaShop via the filesystem/FTP, you should not loose anything when upgrading. I still recommend you to do a backup, just in case.  The upgrade is as easy as the install. Just install the new package we will provide via the joomla extension installer.") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:194 | [Last Post](/forum/25-install-update/829230-free-and-commercial-version#58433 "Yes you can upgrade later on. As long as you don't hack in the core files of HikaShop via the filesystem/FTP, you should not loose anything when upgrading. I still recommend you to do a backup, just in case.  The upgrade is as easy as the install. Just install the new package we will provide via the joomla extension installer.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829139-importing-multiple-images-with-excel-csv-file) | [Importing multiple images with excel csv file](/forum/25-install-update/829139-importing-multiple-images-with-excel-csv-file "Hello,  I've read through the documentation and posts.  When I add upload one image to the upload folder, and put the image name in the excel document everything works fin.  However when I tried to add an additional image, I am getting the stock image(the bar code) rather than my own images. In excel, I tried separating the two image names by , and ; but neither option will work. I either get the stock image of the bar code, or no images at all when I view the product page.  Is there something I am missing? Thanks")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 4 months ago, by [csanfilippo](/forum/user/7090-csanfilippo "View csanfilippo's Profile")       [Last Post](/forum/25-install-update/829139-importing-multiple-images-with-excel-csv-file#58428 "Thank you for your feedback.  Indeed, we recommend that you use lowercase file names as otherwise it wouldn't display properly the images on some configuration.") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:685 | [Last Post](/forum/25-install-update/829139-importing-multiple-images-with-excel-csv-file#58428 "Thank you for your feedback.  Indeed, we recommend that you use lowercase file names as otherwise it wouldn't display properly the images on some configuration.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829209-attach-pdf-to-order-confirmation) | [attach pdf to order confirmation](/forum/25-install-update/829209-attach-pdf-to-order-confirmation "I have just purchased the plugin to attach a pdf to the order confirmation. I've installed it, but I don't see it in my plugins. How do I access its options? thank you")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [jrod](/forum/user/8164-jrod "View jrod's Profile")       [Last Post](/forum/25-install-update/829209-attach-pdf-to-order-confirmation#58413 "It is called &quot;Attach Invoice to the order confirmation e-mail&quot;") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:350 | [Last Post](/forum/25-install-update/829209-attach-pdf-to-order-confirmation#58413 "It is called &quot;Attach Invoice to the order confirmation e-mail&quot;") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829222-you-chose-the-payment-method-translated-name) | [You chose the payment method: translated name](/forum/25-install-update/829222-you-chose-the-payment-method-translated-name "Hi,  I just upgraded to the latest version (from 5.5) and I notice a bug. On the checkout page at the bottom where it says:  &quot;You chose the payment method: ....&quot; it gives me the translated Dutch name for the payment method, even though the selected language is English. I've attached a screenshot to show this. Also, notice that for the payment options it does say &quot;Bank transfer&quot;, only at the bottom it gives the dutch translation.  One other thing, that may not be a bug but that I would very much like to change, is the Tax Namekey that is now displayed (also marked in my screenshot). In the previous version it just said &quot;Taxes&quot;, instead of the actual backend name. I would like to revert it to that. Can you tell me what piece of code I have to change to do this?  Thanks!")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [obsolum](/forum/user/5383-obsolum "View obsolum's Profile")       [Last Post](/forum/25-install-update/829222-you-chose-the-payment-method-translated-name#58386 "It has been like that since the first version of HikaShop.") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:423 | [Last Post](/forum/25-install-update/829222-you-chose-the-payment-method-translated-name#58386 "It has been like that since the first version of HikaShop.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829219-problems-to-complete-the-purchase) | [Problems to complete the purchase](/forum/25-install-update/829219-problems-to-complete-the-purchase "Hello  I'm using Joomla 1.5.25 and I installed hikashop see. Version 1.5.8 noncommercial and I have the following problem.  After pressing the button below, once you agree to the terms of purchase, I again see the same page.  I can not get confirmation of purchase.  I have enabled the option to purchase up appears login and end, when I press end is the same.  I have enclosed a copy of the screen thank you very much")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [xe1bwb](/forum/user/8262-xe1bwb "View xe1bwb's Profile")       [Last Post](/forum/25-install-update/829219-problems-to-complete-the-purchase#58352 "Hi Nicolas  Thank you very much for the excellent technical support, today I make my first successful test purchase.  After our tests is very likely that our company buy commercial verson.  Greetings from Irapuato, Guanajuato Mexico.  Jesus Garcia Perez :laugh:") 14 years 3 months ago     by [xe1bwb](/forum/user/8262-xe1bwb "View xe1bwb's Profile") | Replies:12  Views:1010 | [Last Post](/forum/25-install-update/829219-problems-to-complete-the-purchase#58352 "Hi Nicolas  Thank you very much for the excellent technical support, today I make my first successful test purchase.  After our tests is very likely that our company buy commercial verson.  Greetings from Irapuato, Guanajuato Mexico.  Jesus Garcia Perez :laugh:") by [xe1bwb](/forum/user/8262-xe1bwb "View xe1bwb's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829005-cart-item-count) | [Cart Item Count](/forum/25-install-update/829005-cart-item-count "Hi Nicolas, This question might have been answered previously but I am not finding it. I am new to hikashop and want to display the cart icon on the top of the screen with the number of items in the cart.  I created a custom html module and positioned it on top which takes me to the checkout process but I am unable to display the cart count in that.  Could you please help me with the code snippet which I can use to fulfill this requirement?  Thanks, Lovely Singh")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 6 months ago, by [love\_to\_you\_to@yahoo.com](/forum/user/7084-love-to-you-to-yahoo-com "View love&#95;to&#95;you&#95;to@yahoo.com's Profile")       [Last Post](/forum/25-install-update/829005-cart-item-count#58249 ":P B) B) B) B) B)") 14 years 3 months ago     by [takis](/forum/user/8294-takis "View takis's Profile") | Replies:7  Views:766 | [Last Post](/forum/25-install-update/829005-cart-item-count#58249 ":P B) B) B) B) B)") by [takis](/forum/user/8294-takis "View takis's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829221-help) | [help](/forum/25-install-update/829221-help "i add variant into my product dere are 7 of it...and wen i want to view the product it shows me &quot;Fatal error: Allowed memory size of 134217728 bytes exhausted (tried to allocate 51 bytes) in /home/artgicom/public&#95;html/libraries/joomla/database/database/mysql.php on line 706&quot;&#91;/b&#93;&#91;/b&#93;&#91;/b&#93;&#91;/b&#93;  wat i hv to do v it???")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [chubby](/forum/user/7820-chubby "View chubby's Profile")       [Last Post](/forum/25-install-update/829221-help#58238 "When you add characteristics, HikaShop has to generate variants from them. It needs one variant for each combination of values. So if you have 4 characteristics with 10 values each, that's 10&#42;10&#42;10&#42;10 variants. That's WAY too much for a normal website to handle all that data.  You should use characteristics only for when you need to handle prices/stock/product information on a per variant basis. You apparently don't need that for all your characteristics so you should use options:   www2.hikashop.com/en/support/documentati...ct-form.html#options  or custom fields of the table &quot;item&quot;:   www2.hikashop.com/en/support/documentati...p-field-listing.html  for your characteristics. That will avoid the problem.") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4  Views:518 | [Last Post](/forum/25-install-update/829221-help#58238 "When you add characteristics, HikaShop has to generate variants from them. It needs one variant for each combination of values. So if you have 4 characteristics with 10 values each, that's 10&#42;10&#42;10&#42;10 variants. That's WAY too much for a normal website to handle all that data.  You should use characteristics only for when you need to handle prices/stock/product information on a per variant basis. You apparently don't need that for all your characteristics so you should use options:   www2.hikashop.com/en/support/documentati...ct-form.html#options  or custom fields of the table &quot;item&quot;:   www2.hikashop.com/en/support/documentati...p-field-listing.html  for your characteristics. That will avoid the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829189-australia-post-shipping-plugin) | [Australia Post Shipping Plugin](/forum/25-install-update/829189-australia-post-shipping-plugin "This may be caused by user error, however as soon as I add any dimensions to my product the Australia post shipping method just magically disappears from my checkout and users can continue without selecting a shipping method! If i remove all dimensions of the products (6cm x 8cm x 6cm) then the aus post method magically appears again, however this is a problem cause If i select say 100 of these little products its going off the weight only and its says $8 something which in fact it would cost alot more than that!")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 4 months ago, by [iceman3000](/forum/user/4486-iceman3000 "View iceman3000's Profile")       [Last Post](/forum/25-install-update/829189-australia-post-shipping-plugin#58164 "Ah, okay. I didn't realise this was only a week ago. Of course you hadn't put out a general release since then! I've ascertained that I don't need to use the dimensions fields anyway, so just leaving them out is a good enough workaround for me. Thanks!") 14 years 3 months ago     by [m\_al\_com](/forum/user/8275-m-al-com "View m&#95;al&#95;com's Profile") | Replies:7  Views:990 | [Last Post](/forum/25-install-update/829189-australia-post-shipping-plugin#58164 "Ah, okay. I didn't realise this was only a week ago. Of course you hadn't put out a general release since then! I've ascertained that I don't need to use the dimensions fields anyway, so just leaving them out is a good enough workaround for me. Thanks!") by [m\_al\_com](/forum/user/8275-m-al-com "View m&#95;al&#95;com's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829224-importing-flat-file-an-error-occurred) | [Importing Flat File - \[an error occurred...](/forum/25-install-update/829224-importing-flat-file-an-error-occurred "Hi!  While trying to import a flat file for products, I get the following error.  &#91;an error occurred while processing this directive&#93;  I've tried changing some of the parameters of importing, and tried text importing as well, but same error.  Please help!")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [jrtoms](/forum/user/8283-jrtoms "View jrtoms's Profile")       [Last Post](/forum/25-install-update/829224-importing-flat-file-an-error-occurred#58159 "Oddly enough, despite the fact I was getting that error most of the data was still imported :huh:  The system didn't organize the products into their respective categories, but that's ok, I can do that myself.  Thank you for responding!") 14 years 3 months ago     by [jrtoms](/forum/user/8283-jrtoms "View jrtoms's Profile") | Replies:2  Views:234 | [Last Post](/forum/25-install-update/829224-importing-flat-file-an-error-occurred#58159 "Oddly enough, despite the fact I was getting that error most of the data was still imported :huh:  The system didn't organize the products into their respective categories, but that's ok, I can do that myself.  Thank you for responding!") by [jrtoms](/forum/user/8283-jrtoms "View jrtoms's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829203-language-overrides-no-longer-working-after-upgrade) | [language overrides no longer working after upgrade](/forum/25-install-update/829203-language-overrides-no-longer-working-after-upgrade "I had 1.5.7 installed and upgraded to 1.5.8  since i upgraded a few weeks back, all of the language overrides i had in 1.5.7 which are still in the override text box when i edit the language in the admin configurations, no longer work.  it seems i cannot override language anymore.  any suggestions?  thanks  Joomla 2.5.6, Hikashop 1.5.8")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 4 months ago, by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile")       [Last Post](/forum/25-install-update/829203-language-overrides-no-longer-working-after-upgrade#58155 "ah ok, that makes sense, because when i was using the hikashop to override the backend language was when I was still running J1.5  Now on J2.5.6 it isn't overriding the backend. I will just do it manually  thanks for your help :)") 14 years 3 months ago     by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile") | Replies:8  Views:672 | [Last Post](/forum/25-install-update/829203-language-overrides-no-longer-working-after-upgrade#58155 "ah ok, that makes sense, because when i was using the hikashop to override the backend language was when I was still running J1.5  Now on J2.5.6 it isn't overriding the backend. I will just do it manually  thanks for your help :)") by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829210-zone-field-not-validating-for-blank) | [zone field not validating for blank](/forum/25-install-update/829210-zone-field-not-validating-for-blank "We were having an issue with the &quot;Zone&quot; field not being selected properly by the customer.  For example we had a default Country of the United States and therefore a default state/zone of &quot;Alabama&quot;, however customers continually were not changing the selection of the zone and so their address would say that they were in Alabama.  So we created a blank zone name and set that to default, so that people would select their proper state in the address field.  However now, we get a lot of customers not filling in anything for the state and even though the field is marked as Required, it still lets a blank value come through.  Is there any way to make it so the form will validate the state field to make it so a blank value doesn't come through if the customer forgets to change their zone/state to the correct one on the form?")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [wildfire](/forum/user/4403-wildfire "View wildfire's Profile")       [Last Post](/forum/25-install-update/829210-zone-field-not-validating-for-blank#58152 "We'll add that to the todo list.") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:412 | [Last Post](/forum/25-install-update/829210-zone-field-not-validating-for-blank#58152 "We'll add that to the todo list.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/829223-products-quantities-no-showing-properly-with-crome) | [Products quantities no showing properly with Crome](/forum/25-install-update/829223-products-quantities-no-showing-properly-with-crome "Hi. I'm having some issues with Chrome. When I go to my shop and explore the categories, some products appears with the price truncated. For example, a product that has a price of 144,07 appears as '1...")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 3 months ago, by [lanzanet](/forum/user/7823-lanzanet "View lanzanet's Profile")       [Last Post](/forum/25-install-update/829223-products-quantities-no-showing-properly-with-crome#58140 "Thank you for your feedback !") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:291 | [Last Post](/forum/25-install-update/829223-products-quantities-no-showing-properly-with-crome#58140 "Thank you for your feedback !") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| [](/forum/25-install-update/828967-how-to-multiple-languages) | [How to "Multiple languages"](/forum/25-install-update/828967-how-to-multiple-languages "As I understand we need Joomfish for multilanguage purposes. However, as far as I can see Joomfish is NOT available for Joomla 2.5.  How can I now use multiple languages?   I'm far in implementing hikashop and I bought the premium version. However now I see it IS NOT possible to make my clients shop multilanguage. And that was an important feature he needs.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 7 months ago, by [gasoline](/forum/user/6454-gasoline "View gasoline's Profile")       [Last Post](/forum/25-install-update/828967-how-to-multiple-languages#58112 "If you customize HikaShop via the interface as we always recommend, you won't loose them either. If however you had modified HikaShop directly in the files via FTP, you will indeed have to backup your modifications before updating and restore your changes after it. In any case, for any extension you install or update, you should do a backup before, just in case.  Also, if you don't want to install just for the falang integration, you can copy the files from the folder administrator/components/com&#95;hikashop/falang to administrator/components/com&#95;falang/contentelements and it should then work.") 14 years 3 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:497 | [Last Post](/forum/25-install-update/828967-how-to-multiple-languages#58112 "If you customize HikaShop via the interface as we always recommend, you won't loose them either. If however you had modified HikaShop directly in the files via FTP, you will indeed have to backup your modifications before updating and restore your changes after it. In any case, for any extension you install or update, you should do a backup before, just in case.  Also, if you don't want to install just for the falang integration, you can copy the files from the folder administrator/components/com&#95;hikashop/falang to administrator/components/com&#95;falang/contentelements and it should then work.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 3 months ago |
| <a id="forumbottom"> </a> [   ](#forumtop) |  |

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.047 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)
