[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6327 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/829056-images-not-uploading-properly) | [Images not uploading properly](/forum/25-install-update/829056-images-not-uploading-properly "Hi there, When I am creating a product, and trying to upload an image from that product, the upload seems to work at first (I can see the image thumbnail appear on the product setup screen), however as soon as I save the product the image reverts back to the default bar code image, and also in the front end. Any ideas what is wrong? Many thanks, Keith") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [akcreation](/forum/user/4570-akcreation "View akcreation's Profile") [Last Post](/forum/25-install-update/829056-images-not-uploading-properly#54055 "That's strange. Yes, please send the information via our contact form : www.hikashop.com/en/contact-us.html") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:435 | [Last Post](/forum/25-install-update/829056-images-not-uploading-properly#54055 "That's strange. Yes, please send the information via our contact form : www.hikashop.com/en/contact-us.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/25-install-update/829131-solved-problem-with-alpha-user-points) | [\[SOLVED\]Problem with Alpha User Points](/forum/25-install-update/829131-solved-problem-with-alpha-user-points "Hello I am using for some time Alpha User points and everything has worked correctly. But since the last update I have a problem, when I change the order to "Sent" items that the user has won with the purchase lose points. For example, if a user makes a purchase and wins 10 points when I change the order to "Shipped" these 10 points are removed. What is the problem? Screenshot: awesomescreenshot.com/08282knd2 Screenshot plugin Hikashop AUP: awesomescreenshot.com/02282ky58 Thank you. Andreu") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 4 months ago, by [diosneptuno](/forum/user/5543-diosneptuno "View diosneptuno's Profile") [Last Post](/forum/25-install-update/829131-solved-problem-with-alpha-user-points#54033 "Hi Thank you very much, I had not seen this option. Problem solved Fantastic support! Andreu") 14 years 4 months ago by [diosneptuno](/forum/user/5543-diosneptuno "View diosneptuno's Profile") | Replies:2 Views:421 | [Last Post](/forum/25-install-update/829131-solved-problem-with-alpha-user-points#54033 "Hi Thank you very much, I had not seen this option. Problem solved Fantastic support! Andreu") by [diosneptuno](/forum/user/5543-diosneptuno "View diosneptuno's Profile") 14 years 4 months ago | | [](/forum/25-install-update/829130-plg-contentoverride-requires-com-hikashop-v-1-5-8) | [PLG\_CONTENTOVERRIDE requires COM\_HIKASHOP v.1.5.8](/forum/25-install-update/829130-plg-contentoverride-requires-com-hikashop-v-1-5-8 "on my test site i had upgraded to 1.5.8 business when it was released. wanted to try per product shipping and found in forum that first release was missing that plug-in and dwonloaded later release. after installing, i now cannot access hikashop! error is: 4711 - An error has occurred. PLG_CONTENTOVERRIDE requires COM_HIKASHOP v.1.5.8 Return to Control Panel I tried reinstalling, that did not help... BTW...I do have a back-up, but it is not quite current so I would like to avoid using if possible....") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 4 months ago, by [plumbingdeals](/forum/user/3607-plumbingdeals "View plumbingdeals's Profile") [Last Post](/forum/25-install-update/829130-plg-contentoverride-requires-com-hikashop-v-1-5-8#54013 "HI, Could you do a screenshot of that page ? I've never seen that error.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:340 | [Last Post](/forum/25-install-update/829130-plg-contentoverride-requires-com-hikashop-v-1-5-8#54013 "HI, Could you do a screenshot of that page ? I've never seen that error.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/25-install-update/829003-re-australia-post-rates-hikashop-1-5-5-j1-7-3) | [Re: Australia Post Rates - Hikashop 1.5.5 + J1.7.3](/forum/25-install-update/829003-re-australia-post-rates-hikashop-1-5-5-j1-7-3 "The auspost plugin just does not work right in Joomla 2.54 I have this product: length: 55.0000 mm width: 55.000 mm height: 78.000 mm weight 560.000 g item is 12x in the cart Configuration g, kg and mm, cm Origin: 2481 Byron Bay Destination: 2482 Mullumbimby Australia Post Standard 61.50 AUD Australia Post Express 115.80 AUD In theory we would have 2x 78mm = 156mm then 6 x 55mm = 330mm Give a bit more and then the box would be h250mm x w400 mm x l400 mm Weight would be 12 x 560g = 6720g - lets make it 7-8 kg Australia Post Standard 16.65 AUD Australia Post Express 48.90 AUD I have tried all other combinations g,kg / kg,g mm,cm /cm,mm and they all give no results that would make sense. I have come close to a valid postage when I changed the dimensions and weight like this length: 30.000 mm width: 30.000 mm height: 30.000 mm weight 125.000 g So.... what's going on?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 7 months ago, by [tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile") [Last Post](/forum/25-install-update/829003-re-australia-post-rates-hikashop-1-5-5-j1-7-3?start=40#53955 "Please don't post the same question over several threads. We have to answer to each one and loose time we could spend answering other questions. Thank you. Let's continue on only that thread: www.hikashop.com/en/forum/2-general-talk...ces-per-product.html") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/25-install-update/829003-re-australia-post-rates-hikashop-1-5-5-j1-7-3?start=0 "Page:1") - [2](/forum/25-install-update/829003-re-australia-post-rates-hikashop-1-5-5-j1-7-3?start=20 "Page:2") - [3](/forum/25-install-update/829003-re-australia-post-rates-hikashop-1-5-5-j1-7-3?start=40 "Page:3") | Replies:41 Views:2484 | [Last Post](/forum/25-install-update/829003-re-australia-post-rates-hikashop-1-5-5-j1-7-3?start=40#53955 "Please don't post the same question over several threads. We have to answer to each one and loose time we could spend answering other questions. Thank you. Let's continue on only that thread: www.hikashop.com/en/forum/2-general-talk...ces-per-product.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/25-install-update/829127-watermark-in-business-version) | [Watermark in business version](/forum/25-install-update/829127-watermark-in-business-version "Hello, Just purchased business edition of your shop and I noticed this problem (don't know really if it is a bug) . Problem: I loaded test watermark image 1. I loaded product image Thumbnail is watermarked OK Image is watermarked OK Then I erased watermark image Everything is without watermark. I deleted all product images Then I loaded watermark image 2 I re-loaded product images Thumbnails are still watermarked with image 1 (although already deleted) Full image is watermarked with image 2. Opacity does not seems to work. What is the best format for watermark? I used transparent png. Joomla version 2.5, Installation: localhost.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [mattsee4d](/forum/user/7832-mattsee4d "View mattsee4d's Profile") [Last Post](/forum/25-install-update/829127-watermark-in-business-version#53943 "Hi, Opacity might not work well in some cases. But you don't really need it with a PNG image... PNG is the best format. Thumbnails must still be in the thumbnail folders. Just delete all the thumbnail folders in the folder media/com_hikashop/upload and HikaShop will regenerate all your thumbnails based on the full image automatically when it needs to display it.") 14 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:311 | [Last Post](/forum/25-install-update/829127-watermark-in-business-version#53943 "Hi, Opacity might not work well in some cases. But you don't really need it with a PNG image... PNG is the best format. Thumbnails must still be in the thumbnail folders. Just delete all the thumbnail folders in the folder media/com_hikashop/upload and HikaShop will regenerate all your thumbnails based on the full image automatically when it needs to display it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 4 months ago | | [](/forum/25-install-update/829111-address-form) | [Address form](/forum/25-install-update/829111-address-form "Hello, i have installed joomla 2.5.4 and hikashop 1.5.8 version for a test and decide which product use for my new shop on line. the hika is very nice but the form address is blank. can you help me? thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [liberoc](/forum/user/370-liberoc "View liberoc's Profile") [Last Post](/forum/25-install-update/829111-address-form#53933 "thanks, now go!") 14 years 4 months ago by [liberoc](/forum/user/370-liberoc "View liberoc's Profile") | Replies:7 Views:718 | [Last Post](/forum/25-install-update/829111-address-form#53933 "thanks, now go!") by [liberoc](/forum/user/370-liberoc "View liberoc's Profile") 14 years 4 months ago | | [](/forum/25-install-update/829120-paypal-payment-fee) | [PayPal payment fee](/forum/25-install-update/829120-paypal-payment-fee "Hi, I tried the payment percentage fee on PayPal plugin. I found two issues: 1- the percentage does not provide the shipping cost; even if in the ceck out flow chart is chosen before the transport and then the payment. 2- when the system gives the data to PayPal, there are no fees to payment only for shipping. PS: I use the e-mail payment with Pay Pal") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") [Last Post](/forum/25-install-update/829120-paypal-payment-fee#53884 "Ok, now it is all ok. Solved! Thanks") 14 years 5 months ago by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") | Replies:8 Views:1496 | [Last Post](/forum/25-install-update/829120-paypal-payment-fee#53884 "Ok, now it is all ok. Solved! Thanks") by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829126-how-many-websites-that-can-be-installed) | [How many websites that can be installed?](/forum/25-install-update/829126-how-many-websites-that-can-be-installed "Good morning. I am interested in buying one version of HikaShop. I would like to reveal whether the versions HikaShop payment has limitation on the number of installations. The specific question is: how many websites I can install version HikaShop Essential and that I can install the version HikaShop Business? Thank you very much from now and sorry for my English.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [vilo](/forum/user/7826-vilo "View vilo's Profile") [Last Post](/forum/25-install-update/829126-how-many-websites-that-can-be-installed#53853 "Hi, You can install it on several websites, no problem. However, support and services like the cron task are limited to one website per subscription.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:245 | [Last Post](/forum/25-install-update/829126-how-many-websites-that-can-be-installed#53853 "Hi, You can install it on several websites, no problem. However, support and services like the cron task are limited to one website per subscription.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829123-where-can-i-get-the-australia-post-plug-in) | [where can i get the australia post plug in?](/forum/25-install-update/829123-where-can-i-get-the-australia-post-plug-in "i am evaluating ecommerce sites and hikashop looks good and i have seen some conversations where the Aust Post plug in is being discussed, where would i get this? thankyou") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [FDigital01](/forum/user/7818-fdigital01 "View FDigital01's Profile") [Last Post](/forum/25-install-update/829123-where-can-i-get-the-australia-post-plug-in#53828 "It's installed by default with HikaShop. You can configure it via the menu System>Shipping methods.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:168 | [Last Post](/forum/25-install-update/829123-where-can-i-get-the-australia-post-plug-in#53828 "It's installed by default with HikaShop. You can configure it via the menu System>Shipping methods.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829079-joomla-2-5-hikashop-module-disappear) | [Joomla 2.5,Hikashop Module Disappear](/forum/25-install-update/829079-joomla-2-5-hikashop-module-disappear "Hi,Last time I use hikashop,I rember there are 6 module...(Joomla 1.7) This time,When I finally the install.(Joomla2.5) Hikashop only have 3 module that are "HikaShop Currency Switcher Module", "HikaShop Cart Module","HikaShop Content Module". and the menu Item Type HikaShop seems to be lose some.. Please help me to fix this problem,thanks :)") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [risktaker](/forum/user/7404-risktaker "View risktaker's Profile") [Last Post](/forum/25-install-update/829079-joomla-2-5-hikashop-module-disappear#53797 "Thanks~~~~~!!!!! It's helpful. :laugh:") 14 years 5 months ago by [risktaker](/forum/user/7404-risktaker "View risktaker's Profile") | Replies:4 Views:817 | [Last Post](/forum/25-install-update/829079-joomla-2-5-hikashop-module-disappear#53797 "Thanks~~~~~!!!!! It's helpful. :laugh:") by [risktaker](/forum/user/7404-risktaker "View risktaker's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829110-images-on-product-page-setup-dont-save) | [Images on product page setup dont save!?](/forum/25-install-update/829110-images-on-product-page-setup-dont-save "Hi there! I'm having some kind of troubles on my on line shop In the product page I clic to add a picture and then clic Save or Apply and the image doesn's stay there, just don't save! I'm getting some kind confused about this! Does anybody had the same problem?! Best regards") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [kito](/forum/user/6587-kito "View kito's Profile") [Last Post](/forum/25-install-update/829110-images-on-product-page-setup-dont-save#53706 "It's in the configuration page: www.hikashop.com/en/support/documentatio...-config.html#display") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:372 | [Last Post](/forum/25-install-update/829110-images-on-product-page-setup-dont-save#53706 "It's in the configuration page: www.hikashop.com/en/support/documentatio...-config.html#display") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829025-changes-in-show-default-php-dont-saves) | [Changes in show\_default.php don´t saves](/forum/25-install-update/829025-changes-in-show-default-php-dont-saves "Hi, If I makes same changes in show_default.php about witch order I want the characterist and price for the product to be in and click "Save" and Joomla tells my, "Saves succed" but in the frontend it´s still not done any changes! How can that be? For an example: If I have add some text in show_default.php, beside a div-element, and then erase the text and saves it again It´s still on the webbpage in frontend. It doesn´t makes any different if I changes the file within the ftp-software or in the backend Product -> Show -> show_default.php Just be sure, the show_default.php are the product-page for a Hikashop-product? Edit: Adding som code! View source webbpage frontend: And its the text "Antal:" under the -tag I want to remove and instead add the h5-element with the quantity-file. And in quantity.php I create the h5-element above the quantity-field. /Micke") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile") [Last Post](/forum/25-install-update/829025-changes-in-show-default-php-dont-saves#53702 "I already gave you all the possible answers: turn off the option in your template change the file (if the file change doesn't work even with codemirror turned off, it's either that you're not editing the correct file for the correct template or that your access rights to the folder templates/YOUR_TEMPLATE/html/com_hikashop don't allow joomla to write the override file). There is no other solution.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:895 | [Last Post](/forum/25-install-update/829025-changes-in-show-default-php-dont-saves#53702 "I already gave you all the possible answers: turn off the option in your template change the file (if the file change doesn't work even with codemirror turned off, it's either that you're not editing the correct file for the correct template or that your access rights to the folder templates/YOUR_TEMPLATE/html/com_hikashop don't allow joomla to write the override file). There is no other solution.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829121-fatal-error-call-to-member-function-get) | [Fatal error: Call to member function get () ....](/forum/25-install-update/829121-fatal-error-call-to-member-function-get "I install HikaShop 1.5.8 on Joomla 1.25 Stable. I set Category Listing as a Menu Item Type. And when I click on this menu, I get") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [ilunga](/forum/user/7807-ilunga "View ilunga's Profile") [Last Post](/forum/25-install-update/829121-fatal-error-call-to-member-function-get#53637 "That's not a bug in hikaShop but in Joomla: forum.joomla.org/viewtopic.php?p=1700634 forum.joomla.org/viewtopic.php?p=2319539 www.joomshaper.com/forums/29-creativa/1595-fatal-error Your version of Joomla is not possible. So I don't know which version you have but if you don't have a recent version, updating might fix the issue.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:364 | [Last Post](/forum/25-install-update/829121-fatal-error-call-to-member-function-get#53637 "That's not a bug in hikaShop but in Joomla: forum.joomla.org/viewtopic.php?p=1700634 forum.joomla.org/viewtopic.php?p=2319539 www.joomshaper.com/forums/29-creativa/1595-fatal-error Your version of Joomla is not possible. So I don't know which version you have but if you don't have a recent version, updating might fix the issue.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829119-tax-bug-in-1-5-8) | [Tax Bug in 1.5.8](/forum/25-install-update/829119-tax-bug-in-1-5-8 "hi, After upgrading to 1.5.8 I noticed that the price in the ITEM DETAIL page is being displayed without tax (even though from the admin menu CONFIG -> DISPLAY the SHOW TAXED PRICES is selected as WITH TAX). This problem is only in the ITEM DETAIL page. tnx ian") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [umek](/forum/user/942-umek "View umek's Profile") [Last Post](/forum/25-install-update/829119-tax-bug-in-1-5-8#53509 "As soon as I saved everything become oki ... thanks! However, the problem surfaced as soon as I've upgraded from 1.5.7 to 1.5.8 Anyway, thanks!") 14 years 5 months ago by [umek](/forum/user/942-umek "View umek's Profile") | Replies:4 Views:317 | [Last Post](/forum/25-install-update/829119-tax-bug-in-1-5-8#53509 "As soon as I saved everything become oki ... thanks! However, the problem surfaced as soon as I've upgraded from 1.5.7 to 1.5.8 Anyway, thanks!") by [umek](/forum/user/942-umek "View umek's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829118-format-issue-after-upgrade-to-1-5-8) | [Format issue after upgrade to 1.5.8](/forum/25-install-update/829118-format-issue-after-upgrade-to-1-5-8 "Hi there, Since updating to version 1.5.8 (using Joomla 1.5) when attempting to add or edit existing products, the formatting of the page has changed. Previously the Joomla toolbar remained at the top (in order to update, save etc) however this has now been removed and I am unable to Save or Update the product listing. I have attached a screenshot of the page as it is now. The fonts and look of the page have also changed now and I am unable to add or edit any of my products :( Your help is appreciated! Thanks Shane") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [hardstyle-world](/forum/user/6942-hardstyle-world "View hardstyle-world's Profile") [Last Post](/forum/25-install-update/829118-format-issue-after-upgrade-to-1-5-8#53506 "Hi, Please Download and install again HikaShop and that should fix the problem.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:533 | [Last Post](/forum/25-install-update/829118-format-issue-after-upgrade-to-1-5-8#53506 "Hi, Please Download and install again HikaShop and that should fix the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829115-paypal-problem-with-redirection) | [PayPal problem with redirection](/forum/25-install-update/829115-paypal-problem-with-redirection "Hey For the last days I am having a problem with the PayPal plugin. When I have reached Checkout and the page says: Wait while I will redirect You to Paypal, the new window that opens as a popup gives the message: "Contents can not be displayed in a frame" and the redirection stops, and PayPal popup never shows. I can then click "open content in a new window " but this will direct me to the PayPal login page, NOT the actual page with the content of the basket. Any ideas? I am using IE8, and the security set to standard. I have tried to empty all temp.files. Stephan, Smagen af Kreta (smagenafkreta.dk)") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [Smagenafkreta](/forum/user/6102-smagenafkreta "View Smagenafkreta's Profile") [Last Post](/forum/25-install-update/829115-paypal-problem-with-redirection#53417 "When such error happens, paypal recommend to change the line: <form id="hikashop_paypal_form" name="hikashop_paypal_form" action="<?php echo $method->payment_params->url;?>" method="post"> to: <form id="hikashop_paypal_form" name="hikashop_paypal_form" action="<?php echo $method->payment_params->url;?>" method="post" target="_blank"> in the file plugins/hikashoppayment/paypal/paypal_end.php") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:664 | [Last Post](/forum/25-install-update/829115-paypal-problem-with-redirection#53417 "When such error happens, paypal recommend to change the line: form id="hikashop_paypal_form" name="hikashop_paypal_form" acion="payment_params->url;?>" method="post"> to: form id="hikashop_paypal_form" name="hikashp_paypal_form" action="payment_params->url;?>" method="post" target="_blank"> in the file plugins/hikashoppayment/paypal/paypal_end.php") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829096-update-cart-issue) | [Update Cart Issue](/forum/25-install-update/829096-update-cart-issue "I just installed HikaShop and transfered items over from Virtuemart. However, when I try to add a product to my cart " tallyrg.com/store/product/updatecart " it comes up with a 404 Not Found. Not...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [Jnana121](/forum/user/7712-jnana121 "View Jnana121's Profile") [Last Post](/forum/25-install-update/829096-update-cart-issue#53411 "We can't fix what we can't reproduce. Add to cart is working fine on our end with SEF turned on. Having SEF turned off changes the look of the URLs on your website. It's not really a problem if it's turned off.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:417 | [Last Post](/forum/25-install-update/829096-update-cart-issue#53411 "We can't fix what we can't reproduce. Add to cart is working fine on our end with SEF turned on. Having SEF turned off changes the look of the URLs on your website. It's not really a problem if it's turned off.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829113-unable-to-edit-address-form) | [Unable to edit Address Form](/forum/25-install-update/829113-unable-to-edit-address-form "I'm loving Hikashop! Its the first shopping cart I've been able to get working on my joomla site. I am having one issue which I can not find a solution for. When the customer would click the button to edit their address, the popup is blank. So there is no way to enter a shipping or billing address. My website is gvtoolshed.com I've tried both internet explorer and google chrome with the same issue. If I can get this fixed I will be upgrading to the essential package.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [tlima314](/forum/user/7766-tlima314 "View tlima314's Profile") [Last Post](/forum/25-install-update/829113-unable-to-edit-address-form#53386 "It worked! Thank you so much for your help!") 14 years 5 months ago by [tlima314](/forum/user/7766-tlima314 "View tlima314's Profile") | Replies:6 Views:1039 | [Last Post](/forum/25-install-update/829113-unable-to-edit-address-form#53386 "It worked! Thank you so much for your help!") by [tlima314](/forum/user/7766-tlima314 "View tlima314's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829112-discounts) | [Discounts](/forum/25-install-update/829112-discounts "I've just upgraded to 1.5.8 and the discounts appear to no longer work. I can select a sub-category and the discounts show, but when I select a category and tick the "include sub-category" box this does not include the sub-categories - the discount disappears! Any thoughts? I would also lke to create a link to all items which have a discount applied to them - is there a way of doing this (other than creating a category "sale items" and assigning those items to that category? Kind regards Ben") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [bendraper](/forum/user/6360-bendraper "View bendraper's Profile") [Last Post](/forum/25-install-update/829112-discounts#53364 "Regarding the way discounted prices are displayed, I invite you to read that thread: www.hikashop.com/en/forum/4-how-to/46230...iscounted-price.html") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:760 | [Last Post](/forum/25-install-update/829112-discounts#53364 "Regarding the way discounted prices are displayed, I invite you to read that thread: www.hikashop.com/en/forum/4-how-to/46230...iscounted-price.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829116-unable-to-open-archive) | [Unable to Open Archive](/forum/25-install-update/829116-unable-to-open-archive "Upon trying to install on my J2.5.4 site, I get get "unable to open archive" error. I've checked all permissions. They seem good. Can you help?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [cslane](/forum/user/7779-cslane "View cslane's Profile") [Last Post](/forum/25-install-update/829116-unable-to-open-archive#53308 "Please try an install via FTP: www.hikashop.com/en/support/documentatio...-install.html#errors") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:312 | [Last Post](/forum/25-install-update/829116-unable-to-open-archive#53308 "Please try an install via FTP: www.hikashop.com/en/support/documentatio...-install.html#errors") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.045 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)