[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6327 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/829091-some-customization-questions) | [Some customization questions](/forum/25-install-update/829091-some-customization-questions "I have been trying out the demo site with the Custom Fields for Images and Files and have a few questions: 1) When a customer selects a image(custom field), can the cart immediately upload the file or does the customer have to add the item to the cart? 2) If yes, can the server return information about the image (such as width). I plan on writing a custom PHP script to validate the file and provide the information that I need on the backend. I just need to make sure that the front end can receive an update to the product. 3) Is it easy to add in custom code for price determination? For example, calculating the price based on the material selected and the size of the item uploaded. 4) Can the user go back and update an item with customizations? Right now, if I add a product in the demo store that has options, I can not go back an make changes once I add it to the cart. Thanks.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [zekim](/forum/user/7680-zekim "View zekim's Profile") [Last Post](/forum/25-install-update/829091-some-customization-questions#52420 "1. The image is added together with the product when the form on the page is submitted when the user clicks on the add to cart button. There is no option to do that differently. 2. You can always do it with code customization... You would have to use a file uploader (flash or html5 based) which would upload the file and then it would trigger a callback in javascript where you could display error messages if necessary, image info and attach the image name to a hidden custom field so that the image would then be linked to the product in the cart. 3. Yes, that's quite easy. We have an API especially for that: www.hikashop.com/en/support/documentatio...tation.html#override And some examples of plugins using it that we posted here and there on the forum: www.hikashop.com/en/forum/4-how-to/49861...ing-donate-item.html www.hikashop.com/forum/4-how-to/26113-us...art=20&lang=en#46304 4. There is no option for that. Once the product is added to the cart, there is no interface to update the custom fields value. It's kind of tricky to handle well because if the same product is added with different values, you will have different lines, but if the user change one to match another, both lines should merge in the cart. And you would have to add an interface to edit that.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:387 | [Last Post](/forum/25-install-update/829091-some-customization-questions#52420 "1. The image is added together with the product when the form on the page is submitted when the user clicks on the add to cart button. There is no option to do that differently. 2. You can always do it with code customization... You would have to use a file uploader (flash or html5 based) which would upload the file and then it would trigger a callback in javascript where you could display error messages if necessary, image info and attach the image name to a hidden custom field so that the image would then be linked to the product in the cart. 3. Yes, that's quite easy. We have an API especially for that: www.hikashop.com/en/support/documentatio...tation.html#override And some examples of plugins using it that we posted here and there on the forum: www.hikashop.com/en/forum/4-how-to/49861...ing-donate-item.html www.hikashop.com/forum/4-how-to/26113-us...art=20&lang=en#46304 4. There is no option for that. Once the product is added to the cart, there is no interface to update the custom fields value. It's kind of tricky to handle well because if the same product is added with different values, you will have different lines, but if the user change one to match another, both lines should merge in the cart. And you would have to add an interface to edit that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829090-view-of-module-is-strange-double-info) | [View of Module is strange - double info...](/forum/25-install-update/829090-view-of-module-is-strange-double-info "Hi, Nicolas! After update to 1.5.8 the associated module of menu is strange: How I can remove triples?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [yaigor](/forum/user/2617-yaigor "View yaigor's Profile") [Last Post](/forum/25-install-update/829090-view-of-module-is-strange-double-info#52405 "Hi, Just unpublish that module via the joomla modules manager and it should not display there anymore.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:243 | [Last Post](/forum/25-install-update/829090-view-of-module-is-strange-double-info#52405 "Hi, Just unpublish that module via the joomla modules manager and it should not display there anymore.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829089-adding-content-to-the-bank-transfer-plugin) | [Adding content to the Bank Transfer plugin](/forum/25-install-update/829089-adding-content-to-the-bank-transfer-plugin "I want to customise the page that a customer is directed to if they choose the Bank Transfer as a payment option once they complete checkout. I have already added my bank details to this page. But I also want to add some extra information after this, thanking the customer for the order, telling them what happens now etc. How do I do this?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile") [Last Post](/forum/25-install-update/829089-adding-content-to-the-bank-transfer-plugin#52315 "I didnt want to put it in the bank account information window. As its a lot of content, and then would end with an unchangeable message about using a deposit reference when making the transfer. So it would not read correctly. Thanks I got around it by adding a link to an article containing the information I wanted to give to the purchaser. Thanks for the ongoing assistance Nicolas. Yours customer service is amazing.") 14 years 5 months ago by [londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile") | Replies:2 Views:294 | [Last Post](/forum/25-install-update/829089-adding-content-to-the-bank-transfer-plugin#52315 "I didnt want to put it in the bank account information window. As its a lot of content, and then would end with an unchangeable message about using a deposit reference when making the transfer. So it would not read correctly. Thanks I got around it by adding a link to an article containing the information I wanted to give to the purchaser. Thanks for the ongoing assistance Nicolas. Yours customer service is amazing.") by [londonstudio](/forum/user/7590-londonstudio "View londonstudio's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829084-upgrade-essential-to-business-question) | [Upgrade Essential to Business question](/forum/25-install-update/829084-upgrade-essential-to-business-question "Hi, I am aware that Hikashop Essential and Business versions can be installed on multiple domains. However, the "Essential to Business" upgrade page reads: Does the ability to use it on multiple sites not exist when upgrading, making the purchase of the full Business version necessary to allow multiple installations? Clarification will assist in making the right purchase decision. Thanks, Martyn.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [expertbeginner](/forum/user/4889-expertbeginner "View expertbeginner's Profile") [Last Post](/forum/25-install-update/829084-upgrade-essential-to-business-question#52118 "No, you won't have the problem.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:338 | [Last Post](/forum/25-install-update/829084-upgrade-essential-to-business-question#52118 "No, you won't have the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829083-ssl-error-rx-record-too-long) | [ssl\_error\_rx\_record\_too\_long](/forum/25-install-update/829083-ssl-error-rx-record-too-long "Bonjour J ai installé un site N°1 joomla+hikashop sur un hebergeur au états unis qui n'a pas la connection ssl. Il y a des produits et article.. J'ai sauvegardé avec akeeba. J' ai réinstallé mon site N°1 avec akkeba sur un hebergeur au canada qui a le ssl. J' ai essayé de passer un paiement et l'erreur " ssl_error_rx_record_too_long" est apparu J' ai créé un nouveau site N°2 différent du précédent joomla+hikashop sur l'hébergeur qui a le ssl, créé un produit et passé paiement cela a marché Donc l'hébergeur des états unis a installé un cookie ( ou autre chose) sur N°1. Avez vous une idée? Ou bien faut il que je reprenne à la main tous les articles/produits de mon premier site N°1 ? Cordialement Gyges") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [gyges](/forum/user/7099-gyges "View gyges's Profile") [Last Post](/forum/25-install-update/829083-ssl-error-rx-record-too-long#52051 "Je ne pense pas que cela vienne du serveur... puisque j'ai un autre site hikashop sur ce serveur et celui ci fonctionne très bien en ssl " Ce que j'ai fait..... pour contourner un peu ce problème: Sur le site qui a le "record_too_long.".. Grace à la fonction export ( dans produit de hikasop) , j'ai exporter tous les produits... que j' ai remis ( fonction import dans produit de hikashop) sur un autre de mes sites ( qui a aussi hikashop) sur le même hébergeur.. et cela à marcher..... mais ( sniff) je n' ai pas pu avoir a l'export/import les photos de mes produits du départ. Reste plus maintenant qu'à refaire un site tout propre et importer les produits que j' ai déjà exporter . Cordialement Gyges") 14 years 5 months ago by [gyges](/forum/user/7099-gyges "View gyges's Profile") | Replies:2 Views:352 | [Last Post](/forum/25-install-update/829083-ssl-error-rx-record-too-long#52051 "Je ne pense pas que cela vienne du serveur... puisque j'ai un autre site hikashop sur ce serveur et celui ci fonctionne très bien en ssl " Ce que j'ai fait..... pour contourner un peu ce problème: Sur le site qui a le "record_too_long.".. Grace à la fonction export ( dans produit de hikasop) , j'ai exporter tous les produits... que j' ai remis ( fonction import dans produit de hikashop) sur un autre de mes sites ( qui a aussi hikashop) sur le même hébergeur.. et cela à marcher..... mais ( sniff) je n' ai pas pu avoir a l'export/import les photos de mes produits du départ. Reste plus maintenant qu'à refaire un site tout propre et importer les produits que j' ai déjà exporter . Cordialement Gyges") by [gyges](/forum/user/7099-gyges "View gyges's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829082-is-there-any-sample-data-shop-available) | [Is there any Sample Data (shop) available ?](/forum/25-install-update/829082-is-there-any-sample-data-shop-available "Using essential installation and really would prefer to have a sample shop like VM supplies to get a feel for the way hikashop does things, rather than setup from scratch, I'm a visual learner. Cheers") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [stu@traintoproclaim.com](/forum/user/7594-stu-traintoproclaim-com "View stu@traintoproclaim.com's Profile") [Last Post](/forum/25-install-update/829082-is-there-any-sample-data-shop-available#51890 "If it's only a SQL dump, we can provide it. In fact if you look a bit around, we already have provided it on the forum: www.hikashop.com/en/forum/2-general-talk...554-sample-data.html But as you can see in the thread, the SQL dump won't give you the images and you might need to change the tables prefix if they don't match yours. So it's not user friendly... Note that this is an old dump of the demo website SQL so it won't wokr with newer versions of HikaShop. if you want a new one, please request it via our contact form. I proposed the full dump of the SQL+files of the demo website to help you, not to upsell you. If you don't plan on buying the business edition, and don't want to mess with the import of the SQL without the files, you can consider that the answer is no, there is no sample data.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:582 | [Last Post](/forum/25-install-update/829082-is-there-any-sample-data-shop-available#51890 "If it's only a SQL dump, we can provide it. In fact if you look a bit around, we already have provided it on the forum: www.hikashop.com/en/forum/2-general-talk...554-sample-data.html But as you can see in the thread, the SQL dump won't give you the images and you might need to change the tables prefix if they don't match yours. So it's not user friendly... Note that this is an old dump of the demo website SQL so it won't wokr with newer versions of HikaShop. if you want a new one, please request it via our contact form. I proposed the full dump of the SQL+files of the demo website to help you, not to upsell you. If you don't plan on buying the business edition, and don't want to mess with the import of the SQL without the files, you can consider that the answer is no, there is no sample data.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829081-hikashop-business) | [Hikashop Business](/forum/25-install-update/829081-hikashop-business "Would like to know if you buy the license for the Business product, if I can install this license in unlimited domains site? Thanks,") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [jquan](/forum/user/7606-jquan "View jquan's Profile") [Last Post](/forum/25-install-update/829081-hikashop-business#51702 "Yes.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:257 | [Last Post](/forum/25-install-update/829081-hikashop-business#51702 "Yes.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829017-some-critical-questions-here) | [Some critical questions here!!!](/forum/25-install-update/829017-some-critical-questions-here "Hello, Thanks for all the help thus far with Hikashop... I tried to view the tutorials in this site but there are some issues that have to be resolved...i am trying to test my Hikashop cart to work now & i have some critical questions(if there are related answers in this forum please let me know): 1) When i add an item in the cart and proceed to checkout if i don't buy the item (because i only have 1 item per product) then i cannot view it back for sale. Its been said to be "out of stock" and then i add it manually from my Joomla panel for testing purposes. Is there a way for the item to get back in the cart automatically? What if this is done by accident from a user -just don't want potential buyers to get confused- can this be fixed and how? 2) Is there a way to remove the "Enter your coupon" field from image#3? 3) How can i secure the site from being hacked? Is there any security plugin i can install that you might suggest? Thanks in advance for any help you can give me.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") [Last Post](/forum/25-install-update/829017-some-critical-questions-here?start=40#51688 "Oh ok so i think the best way to fix that is adding some text inside the .css Hikashop file... let me see if i can do that...") 14 years 5 months ago by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") - [1](/forum/25-install-update/829017-some-critical-questions-here?start=0 "Page:1") - [2](/forum/25-install-update/829017-some-critical-questions-here?start=20 "Page:2") - [3](/forum/25-install-update/829017-some-critical-questions-here?start=40 "Page:3") | Replies:48 Views:3554 | [Last Post](/forum/25-install-update/829017-some-critical-questions-here?start=40#51688 "Oh ok so i think the best way to fix that is adding some text inside the .css Hikashop file... let me see if i can do that...") by [kyproulis](/forum/user/6719-kyproulis "View kyproulis's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829039-scottish-addresses-state) | [Scottish Addresses - "State"](/forum/25-install-update/829039-scottish-addresses-state "Hi. I've set up a small shop selling club merchandise to members mostly all in Scotland. Unfortunately the drop down list when registering customer address does not contain all the right counties. In...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [genem](/forum/user/5410-genem "View genem's Profile") [Last Post](/forum/25-install-update/829039-scottish-addresses-state#51647 "Of course, you are quite correct Tony ;) they are "protectorates" like Ascension Island and the Falklands etcetera. But for postal purposes the Royal Mail charges as though they are part of the UK. I think the British purposely want to confuse everybody else... "Put the rough dough in the trough!" - for all you non-English speakers") 14 years 5 months ago by [wickitservices](/forum/user/7566-wickitservices "View wickitservices's Profile") | Replies:9 Views:495 | [Last Post](/forum/25-install-update/829039-scottish-addresses-state#51647 "Of course, you are quite correct Tony ;) they are "protectorates" like Ascension Island and the Falklands etcetera. But for postal purposes the Royal Mail charges as though they are part of the UK. I think the British purposely want to confuse everybody else... "Put the rough dough in the trough!" - for all you non-English speakers") by [wickitservices](/forum/user/7566-wickitservices "View wickitservices's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829070-resolved-pop-up-windows-not-saving-translated-text) | [RESOLVED:Pop up windows not saving translated text](/forum/25-install-update/829070-resolved-pop-up-windows-not-saving-translated-text "I have discovered a problem. May not be a bug, I might not have settings right. I am not sure if it is related to HikaShop, FaLang or both. In addition to the FaLang translation page [which appears to be working fine], I also have translation tabs on the add/edit pages for Categories, Products, Characteristics, and Characteristic Values. Reading the HikaShop Product and Variant Add/Edit Doc, I think that this is an add-on for HikaShop Business. PROBLEM: Language Translations work on the Characteristics add/edit page - as Italian is entered directly into a field without a popup box. -- Also Characteristics Values can be entered successfully in both english and Italian in a separate popup box. The save button on this window is a green "plus sign". But on Categories and Products [also Manufacturers] a popup box opens and my translations in Italian are lost after clicking on the separate save button which is not a green plus sign but rather a computer disc with "ok". Translations are saved correctly when entered on the FaLang translate page and then show up on these Category and Product pages' Italian tabs.... but can not be edited and saved from here. If this is a problem with HikaShop or integration of FaLang with Hikashop, Can you offer any suggestions on how to resolve this? Thanks Scott EDIT: PLEASE DISREGARD PARAGRAPH BELOW FOR NOW AS I DO NOT THINK IT IS RELATED TO ABOVE PROBLEM [strike]Also I can not "select" module on Display tab of Config Page to link module of Related Products to Products pages. Will not let me save selection. Shouldn't I see selection on page after saved? NOTE: Same window with Disc and OK as are causing problems with translations! Could this second problem be related?[/strike]") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [scottshort](/forum/user/5142-scottshort "View scottshort's Profile") [Last Post](/forum/25-install-update/829070-resolved-pop-up-windows-not-saving-translated-text#51598 "Hello again Nicolas, Thanks again for visiting my test site to resolve my issue. 1. Ok Thanks, I have now visited demo site front and back end and am studying all of your display effects, etc. Maybe if we're lucky, I will figure out a few things on my own without having to ask for help.. :whistle: 2. Whatever you did, translations are saving now, thanks! I do notice that the popup window seems to freeze [with a partial picture of admin screen] which I think is not normal [usually popup closes completely upon save?].... however, I just click on the "x" and can close the popup and all else seems fine....so OK here. 3. I will plan to do most of my translations directly on the FaLang translation tab, however this added ability to edit and make changes to the formatting of my translations while directly on the products and category pages is a beneficial plus of the commercial edition of HikaShop. Regards Scott") 14 years 5 months ago by [scottshort](/forum/user/5142-scottshort "View scottshort's Profile") | Replies:5 Views:611 | [Last Post](/forum/25-install-update/829070-resolved-pop-up-windows-not-saving-translated-text#51598 "Hello again Nicolas, Thanks again for visiting my test site to resolve my issue. 1. Ok Thanks, I have now visited demo site front and back end and am studying all of your display effects, etc. Maybe if we're lucky, I will figure out a few things on my own without having to ask for help.. :whistle: 2. Whatever you did, translations are saving now, thanks! I do notice that the popup window seems to freeze [with a partial picture of admin screen] which I think is not normal [usually popup closes completely upon save?].... however, I just click on the "x" and can close the popup and all else seems fine....so OK here. 3. I will plan to do most of my translations directly on the FaLang translation tab, however this added ability to edit and make changes to the formatting of my translations while directly on the products and category pages is a beneficial plus of the commercial edition of HikaShop. Regards Scott") by [scottshort](/forum/user/5142-scottshort "View scottshort's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829072-only-variables-should-after-hikashshop-install) | [Only variables should ...after hikashshop install](/forum/25-install-update/829072-only-variables-should-after-hikashshop-install "__________________________________ Strict Standards: Only variables should be assigned by reference in C:\xampp\htdocs\LOCALTEST\plugins\system\hikashopuser\hikashopuser.php on line 16 Strict Standards: Only variables should be assigned by reference in C:\xampp\htdocs\LOCALTEST\plugins\system\hikashopaffiliate\hikashopaffiliate.php on line 23 Strict Standards: Declaration of hikashopClass::get() should be compatible with that of JObject::get() in C:\xampp\htdocs\LOCALTEST\administrator\components\com_hikashop\helpers\helper.php on line 1155 Strict Standards: Declaration of hikashopController::display() should be compatible with that of JController::display() in C:\xampp\htdocs\LOCALTEST\administrator\components\com_hikashop\helpers\helper.php on line 809 Strict Standards: Only variables should be assigned by reference in C:\xampp\htdocs\LOCALTEST\administrator\components\com_hikashop\helpers\helper.php on line 1169 Strict Standards: Declaration of hikashopConfigClass::set() should be compatible with that of JObject::set() in C:\xampp\htdocs\LOCALTEST\administrator\components\com_hikashop\classes\config.php on line 98 Strict Standards: Only variables should be assigned by reference in C:\xampp\htdocs\LOCALTEST\administrator\components\com_hikashop\helpers\helper.php on line 1040 Strict Standards: Only variables should be assigned by reference in C:\xampp\htdocs\LOCALTEST\administrator\components\com_hikashop\helpers\helper.php on line 1171 Strict Standards: Only variables should be assigned by reference in C:\xampp\htdocs\LOCALTEST\administrator\components\com_hikashop\helpers\helper.php on line 1197 Strict Standards: Only variables should be assigned by reference in C:\xampp\htdocs\LOCALTEST\plugins\system\hikashopgeolocation\hikashopgeolocation.php on line 40 Strict Standards: Only variables should be assigned by reference in C:\xampp\htdocs\LOCALTEST\plugins\system\hikashopuser\hikashopuser.php on line 68 _______________________________________________") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [Power\_Man](/forum/user/7445-power-man "View Power_Man's Profile") [Last Post](/forum/25-install-update/829072-only-variables-should-after-hikashshop-install#51589 "Thanks :)") 14 years 5 months ago by [Power\_Man](/forum/user/7445-power-man "View Power_Man's Profile") | Replies:2 Views:783 | [Last Post](/forum/25-install-update/829072-only-variables-should-after-hikashshop-install#51589 "Thanks :)") by [Power\_Man](/forum/user/7445-power-man "View Power_Man's Profile") 14 years 5 months ago | | [](/forum/25-install-update/828323-shipping-zones) | [Shipping Zones](/forum/25-install-update/828323-shipping-zones "Hi, Just to ask some advice on the shipping methods at the shopping cart. I have 4 zones published in my manual shipping plugin. These are the different locations/countries of my shipping destinations. Nevertheless in my shopping cart only 1 shipping method is showing at any given time, how can i show all the zones in the shopping cart so my customers can select the shipping method of they're location in the world. Or is this an automatic function that hikashop will detect the billing or shipping address and automatically assign the shipping zone? Please advise. Thanks and Regards, James Paul") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 8 months ago, by [Dyamesz](/forum/user/1242-dyamesz "View Dyamesz's Profile") [Last Post](/forum/25-install-update/828323-shipping-zones?start=20#51588 "thanks... it turns out i had set it up correctly but the register page was too wide for the template i am using so it was not clear that the client had to select the country option!!! have changed...") 14 years 5 months ago by [daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile") - [1](/forum/25-install-update/828323-shipping-zones?start=0 "Page:1") - [2](/forum/25-install-update/828323-shipping-zones?start=20 "Page:2") | Replies:22 Views:4426 | [Last Post](/forum/25-install-update/828323-shipping-zones?start=20#51588 "thanks... it turns out i had set it up correctly but the register page was too wide for the template i am using so it was not clear that the client had to select the country option!!! have changed...") by [daveburman54](/forum/user/4566-daveburman54 "View daveburman54's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829080-having-trouble) | [Having trouble...](/forum/25-install-update/829080-having-trouble "I just can't get this configuration done correctly. I don't know what I'm missing or where, but I just can't seem to get this thing to work out. I am using akeeba subscriptions and I can't get the subscription to actually ADD it to any subscription. I have followed both the directions on Akeeba for setting them up (almost identical to their scenario) and I've installed the plugin and followed all of those steps. Still, when I register using the paypal sandbox, they are never added to the subscription in akeeba and everyone seems to get access to the "protected" areas regardless of what product they buy (subscription OR regular product). Then, when I try to test a downloadable product, not related to the subscriptions, with "none" as the subscription level...it is giving them access to the protected pages, like they signed up for a subscription. THEN it is NOT sending them a download link or including the product in any of the members sections in the user control panel. I AM using the paypal sandbox right now, but I went down your list in the help section and checked all those items that might be a problem. The sandbox account IS receiving payments. It just seems that anything having to do with Hikashop accepting payment and then actually delivering the product, be it a subscription or a downloadable, is just not registering. All the payments are listed as "created" and they just won't "confirm". Any help you can offer is greatly appreciated.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [jenni](/forum/user/7155-jenni "View jenni's Profile") [Last Post](/forum/25-install-update/829080-having-trouble#51575 "From what you're describing, your orders are not confirmed and thus the subscription is not activated and the download link is not sent. Please check that documentation related to issue with the confirmation of orders with PayPal: www.hikashop.com/en/support/documentatio...or.html#notification") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:232 | [Last Post](/forum/25-install-update/829080-having-trouble#51575 "From what you're describing, your orders are not confirmed and thus the subscription is not activated and the download link is not sent. Please check that documentation related to issue with the confirmation of orders with PayPal: www.hikashop.com/en/support/documentatio...or.html#notification") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829078-edit-confirmation-email-using-essential) | [Edit Confirmation Email using Essential](/forum/25-install-update/829078-edit-confirmation-email-using-essential "Where do I go to edit the confirmation email using Essential?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [jerrico](/forum/user/1729-jerrico "View jerrico's Profile") [Last Post](/forum/25-install-update/829078-edit-confirmation-email-using-essential#51562 "Emails can be edited via the menu System->Emails in the Business edition. Otherwise, you will have to edit the files in the folder media/com_hikashop/mail but beware that, unlike with the interface, you will loose your changes when you update HikaShop, so make sure that you do a backup.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:201 | [Last Post](/forum/25-install-update/829078-edit-confirmation-email-using-essential#51562 "Emails can be edited via the menu System->Emails in the Business edition. Otherwise, you will have to edit the files in the folder media/com_hikashop/mail but beware that, unlike with the interface, you will loose your changes when you update HikaShop, so make sure that you do a backup.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829076-securitycheck-component-causes-error-with-hikashop) | [Securitycheck Component Causes Error with Hikashop](/forum/25-install-update/829076-securitycheck-component-causes-error-with-hikashop "This is my first installation of Hikashop and I was about to pack it in since every time I clicked "checkout" I would be sent to an error page informing me that I was a suspected hacker... very...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [zeusrw](/forum/user/7574-zeusrw "View zeusrw's Profile") [Last Post](/forum/25-install-update/829076-securitycheck-component-causes-error-with-hikashop#51432 "Thank you for your feedback !") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:347 | [Last Post](/forum/25-install-update/829076-securitycheck-component-causes-error-with-hikashop#51432 "Thank you for your feedback !") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829075-fatal-error-export-products) | [Fatal error - Export products](/forum/25-install-update/829075-fatal-error-export-products "Hi, I've tried to Export products but got this message: What does this mean? Error points to: /** * Method to fetch a row from the result set cursor as an object. * * @param mixed $cursor The optional result set cursor from which to fetch the row. * @param string $class The class name to use for the returned row object. * * @return mixed Either the next row from the result set or false if there are no more rows. * * @since 11.1 */ protected function fetchObject($cursor = null, $class = 'stdClass') { } /Micke") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile") [Last Post](/forum/25-install-update/829075-fatal-error-export-products#51393 "Hey, I've upgraded to a buisness-level where the website is placed and that gives me 256MB as memory and solved the problem. Micke") 14 years 5 months ago by [Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile") | Replies:7 Views:502 | [Last Post](/forum/25-install-update/829075-fatal-error-export-products#51393 "Hey, I've upgraded to a buisness-level where the website is placed and that gives me 256MB as memory and solved the problem. Micke") by [Micke\_skane](/forum/user/7228-micke-skane "View Micke_skane's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829051-authorize-net-transaction-error-script-timed-out) | [Authorize.net Transaction Error - Script timed out](/forum/25-install-update/829051-authorize-net-transaction-error-script-timed-out "Hika, We are experienceing repetitive transaction errors with the Authorize.net payment method due to the POST not responding. The error notice states: Your script timed out while we were trying to post transaction results to it. Transaction Result: This transaction has been approved. This results in the customer being shown a message on screen that 'An error occured . . . contact the merchant' We are using SIM. Please advise as to how we can debug and resolve this. Paul") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [IP3](/forum/user/6885-ip3 "View IP3's Profile") [Last Post](/forum/25-install-update/829051-authorize-net-transaction-error-script-timed-out#51387 "That's a good idea. Thanks for the feedback. I'll add that asap. Note that you have big "test mode" messages on authorize.net's interface when you activate the test mode.") 14 years 5 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:19 Views:1049 | [Last Post](/forum/25-install-update/829051-authorize-net-transaction-error-script-timed-out#51387 "That's a good idea. Thanks for the feedback. I'll add that asap. Note that you have big "test mode" messages on authorize.net's interface when you activate the test mode.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829071-starter-intallation-error-on-joomla-2-5-4) | [Starter Intallation Error on Joomla 2.5.4](/forum/25-install-update/829071-starter-intallation-error-on-joomla-2-5-4 "Hi, I got several errors when installing. I am running Windows XP, Joomla 2.5.4 on XAMPP 1.7.7 / PHP: 5.3.8 The errors were along the lines of: Strict standards: Only variables should be assigned by reference in C:\xampp\htdocs\jrdev\administrator\components\com_hikashop\views\menu\view.html.php on line 15 Strict standards: Creating default object from empty value in C:\xampp\htdocs\jrdev\administrator\components\com_hikashop\views\menu\view.html.php on line 25 I repeated the error twice on a clean site with no sample data installed. Here are the web pages showing the errors. Thanks Edit: Found the problem. Sorry. This is not a bug. I'll leave this info here in case anyone else finds it useful -> forum.joomla.org/viewtopic.php?f=615&t=605274 ") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [CLTP](/forum/user/7561-cltp "View CLTP's Profile") [Last Post](/forum/25-install-update/829071-starter-intallation-error-on-joomla-2-5-4#51319 "Yes the solution is to change the "error reporting" value in Joomla. In global configuration > Server, just change this value to "simple" or "none".") 14 years 5 months ago by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1 Views:922 | [Last Post](/forum/25-install-update/829071-starter-intallation-error-on-joomla-2-5-4#51319 "Yes the solution is to change the "error reporting" value in Joomla. In global configuration > Server, just change this value to "simple" or "none".") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829063-error-after-logging-in-during-checkout) | [Error after logging in during checkout](/forum/25-install-update/829063-error-after-logging-in-during-checkout "I am getting the following error after I login as a returning customer during checkout Notice: Undefined index: grams in /home/xxxx/public_html/xxxx/administrator/components/com_hikashop/helpers/weight.php on line 59 Something to do with weights ?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [Huski](/forum/user/3364-huski "View Huski's Profile") [Last Post](/forum/25-install-update/829063-error-after-logging-in-during-checkout#51242 "I am not sure why but pestered my website host to look further and received a message that it should be fixed which it now seems to be. So a server side thing - not hikashop. Thanks for your help") 14 years 5 months ago by [Huski](/forum/user/3364-huski "View Huski's Profile") | Replies:9 Views:590 | [Last Post](/forum/25-install-update/829063-error-after-logging-in-during-checkout#51242 "I am not sure why but pestered my website host to look further and received a message that it should be fixed which it now seems to be. So a server side thing - not hikashop. Thanks for your help") by [Huski](/forum/user/3364-huski "View Huski's Profile") 14 years 5 months ago | | [](/forum/25-install-update/829066-division-by-zero-and-out-of-memory) | [Division by zero and Out of memory](/forum/25-install-update/829066-division-by-zero-and-out-of-memory "I am getting these errors PHP Warning: Division by zero in ./administrator/components/com_hikashop/classes/currency.php on line 1077 PHP Fatal error: Out of memory (allocated 1572864) (tried to allocate 82 bytes) in ./libraries/joomla/registry/registry.php on line 421 PHP Fatal error: Out of memory (allocated 1310720) (tried to allocate 11243 bytes) ./libraries/joomla/cache/controller.php on line 224") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 5 months ago, by [erickb](/forum/user/4069-erickb "View erickb's Profile") [Last Post](/forum/25-install-update/829066-division-by-zero-and-out-of-memory#51172 "oui merci") 14 years 5 months ago by [erickb](/forum/user/4069-erickb "View erickb's Profile") | Replies:10 Views:803 | [Last Post](/forum/25-install-update/829066-division-by-zero-and-out-of-memory#51172 "oui merci") by [erickb](/forum/user/4069-erickb "View erickb's Profile") 14 years 5 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.047 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)