[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6327 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/829044-trouble-with-back-button-page-expires) | [Trouble with back button - page expires](/forum/25-install-update/829044-trouble-with-back-button-page-expires "Hi, When I'm logged in as a registered user, enter into a shop item and press the browser back button, it works fine, but when I go on browsing items and change current page with footer pagination bar and try to enter into the item and then press back button, the page expires and requieres to reload the page. When I'm not logged in, works fine and there's no issue. Just tried to enable/disable cache but doesn't work. The page is ' www.alven.cat ', and there's a menu called "Botiga on-line" where you can find my on-line shop. Can anyone help me? Thanks in advance,") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [angelcc79](/forum/user/7362-angelcc79 "View angelcc79's Profile") [Last Post](/forum/25-install-update/829044-trouble-with-back-button-page-expires#49911 "IE handles the cache differently than FF and chrome. You should try to add these HTML headers too for IE: www.php.net/manual/en/function.session-cache-limiter.php#86057") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1505 | [Last Post](/forum/25-install-update/829044-trouble-with-back-button-page-expires#49911 "IE handles the cache differently than FF and chrome. You should try to add these HTML headers too for IE: www.php.net/manual/en/function.session-cache-limiter.php#86057") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/25-install-update/828541-inventory-takes-long-to-do) | [inventory takes long to do](/forum/25-install-update/828541-inventory-takes-long-to-do "I just wanted to let you know, it would be a lot easier if I could the update product inventory on the product list and not on the product page itself. Would save me lots of time. Just thought i would...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 3 months ago, by [lagourmandise](/forum/user/413-lagourmandise "View lagourmandise's Profile") [Last Post](/forum/25-install-update/828541-inventory-takes-long-to-do#49824 "No news on that. It's not easy to do. As you can see on the product edition page, there are lots of options. We can't possibly display all of them on the listing page. And having a way to activate/deactivate each option on the listing would be a big work.") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:496 | [Last Post](/forum/25-install-update/828541-inventory-takes-long-to-do#49824 "No news on that. It's not easy to do. As you can see on the product edition page, there are lots of options. We can't possibly display all of them on the listing page. And having a way to activate/deactivate each option on the listing would be a big work.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829047-frontend-full-category-tree-as-backend) | [Frontend Full Category Tree as Backend](/forum/25-install-update/829047-frontend-full-category-tree-as-backend "I found a topic, where you write there is'nt possible to show a full category tree. Just until the 2nd level deep. I dont understand fully why? On the backend I see a nice category tree. It would be...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [sharq](/forum/user/6679-sharq "View sharq's Profile") [Last Post](/forum/25-install-update/829047-frontend-full-category-tree-as-backend#49791 "It's not what I had in mind. I was thinking of integrating the dTree directly in the HikaShop content module so that you can really configure it the way you want. That's what doesn't take 1-2 hours. As you say, including the dTree view in a module isn't complex if you're a developer but remember that most of our users aren't. That's why I didn't want to explain all that. Thanks for sharing the module! I'm sure that some other users of HikaShop will be happy to use it.") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:561 | [Last Post](/forum/25-install-update/829047-frontend-full-category-tree-as-backend#49791 "It's not what I had in mind. I was thinking of integrating the dTree directly in the HikaShop content module so that you can really configure it the way you want. That's what doesn't take 1-2 hours. As you say, including the dTree view in a module isn't complex if you're a developer but remember that most of our users aren't. That's why I didn't want to explain all that. Thanks for sharing the module! I'm sure that some other users of HikaShop will be happy to use it.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829040-product-not-found) | [Product Not Found](/forum/25-install-update/829040-product-not-found "Hello, I'm using Joomla 2.5.4 and started with the free Hika Shop version. I just took the plunge and upgraded to the business edition. I installed it according to the instructions and now the products do not show up when I click on a category listing on the front end. I see the products listed on the backend, they are attributed to the category, they have a quantity however I get an error message "Product not found" on the front end. In the free version all of the products showed up when I clicked on their respective category. I've also turned on all display options for modules, etc. king.artisanwebandprint.com Thanks, Dawn") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [artisanwebandprint](/forum/user/6555-artisanwebandprint "View artisanwebandprint's Profile") [Last Post](/forum/25-install-update/829040-product-not-found#49746 "Merci Beaucoup!") 14 years 6 months ago by [artisanwebandprint](/forum/user/6555-artisanwebandprint "View artisanwebandprint's Profile") | Replies:4 Views:412 | [Last Post](/forum/25-install-update/829040-product-not-found#49746 "Merci Beaucoup!") by [artisanwebandprint](/forum/user/6555-artisanwebandprint "View artisanwebandprint's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829002-option-in-checkout-not-displaying-correctly) | [option in checkout not displaying correctly](/forum/25-install-update/829002-option-in-checkout-not-displaying-correctly "Hi, I'm not sure if the options are setup wrong, but I thought everything was finally right until I did a test checkout and the option I chose does not show up how I want it to. Here is the product...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 7 months ago, by [kamastudio](/forum/user/6970-kamastudio "View kamastudio's Profile") [Last Post](/forum/25-install-update/829002-option-in-checkout-not-displaying-correctly#49675 "Thanks Nicolas!") 14 years 6 months ago by [ClickWebDesign](/forum/user/1441-clickwebdesign "View ClickWebDesign's Profile") | Replies:12 Views:867 | [Last Post](/forum/25-install-update/829002-option-in-checkout-not-displaying-correctly#49675 "Thanks Nicolas!") by [ClickWebDesign](/forum/user/1441-clickwebdesign "View ClickWebDesign's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829036-verification-function-of-postcode-needed-auspost) | [Verification function of Postcode needed - Auspost](/forum/25-install-update/829036-verification-function-of-postcode-needed-auspost "When a customer enters the wrong postcode then this leads to a $0 postage fee. This happens easily from an Apple computer with Safari with the Autofill function - the postcode is not properly inserted - instead the address data (street/number) ends up in the postcode field as well. There need to be a function to validate the postcode (in Australia numeric/4digits) and produce an error message before processing the final check-out.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [tekwizard](/forum/user/7072-tekwizard "View tekwizard's Profile") [Last Post](/forum/25-install-update/829036-verification-function-of-postcode-needed-auspost#49620 "Thanks again Nicolas...") 14 years 6 months ago by [Mike2001](/forum/user/6462-mike2001 "View Mike2001's Profile") | Replies:5 Views:664 | [Last Post](/forum/25-install-update/829036-verification-function-of-postcode-needed-auspost#49620 "Thanks again Nicolas...") by [Mike2001](/forum/user/6462-mike2001 "View Mike2001's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829019-synchronizing-e-shop-brick-and-mortar-inventory) | [Synchronizing e-shop / brick and mortar inventory](/forum/25-install-update/829019-synchronizing-e-shop-brick-and-mortar-inventory "Hi, For those people who do operate both e-store and brick and mortar store, how are you dealing with synchronization of (shared) inventory between the two? Do you use Hikashop Products Cron Update Plugin for that? If yes, what is your experience with that? Thanks, Karol") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [karolko](/forum/user/3819-karolko "View karolko's Profile") [Last Post](/forum/25-install-update/829019-synchronizing-e-shop-brick-and-mortar-inventory#49607 "You can already create orders, add products to them and print them in the back end. There is room for improvement in that interface and yes, we want to improve it in the future so that it's easier to...") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:423 | [Last Post](/forum/25-install-update/829019-synchronizing-e-shop-brick-and-mortar-inventory#49607 "You can already create orders, add products to them and print them in the back end. There is room for improvement in that interface and yes, we want to improve it in the future so that it's easier to...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829045-vat) | [VAT](/forum/25-install-update/829045-vat "I'm in the US. I assume VAT is tax but don't really know. It's confusing to my customers. Is there a way to change that verbage storewide or do I need to go into each PHP file for emails and templates...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [gtoellc](/forum/user/7045-gtoellc "View gtoellc's Profile") [Last Post](/forum/25-install-update/829045-vat#49559 "Like any text in HikaShop, you can change it via a translation override: www.hikashop.com/en/download/languages.html#modify") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:243 | [Last Post](/forum/25-install-update/829045-vat#49559 "Like any text in HikaShop, you can change it via a translation override: www.hikashop.com/en/download/languages.html#modify") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829021-incorrect-number-of-products) | [Incorrect "number of products"](/forum/25-install-update/829021-incorrect-number-of-products "Hi, Joomla version: 2.5.4 HikaShop version: 1.5.7 Here is the catalogue structure I use: Category 1 -- Category 1.1 -- Category 1.1.1 (5 products here) -- Category 1.1.2 (5 products here) -- Category 1.2 -- Category 2.1.1 (5 products here) -- Category 2.1.2 (5 products here) I got an incorrect number of products at the first level (I'm talking about a category listing), I got this: Category 1 (0) -- Category 1.1 (0) -- Category 1.2 (0) Finally, at a second level, I got correct results: Category 1.1 (10) -- Category 1.1.1 (5) -- Category 1.1.2 (5) How can I change the query to make that the number of products across the categories is correct? Sry for ma bad language, Thx in advance") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [pjaaar](/forum/user/7158-pjaaar "View pjaaar's Profile") [Last Post](/forum/25-install-update/829021-incorrect-number-of-products#49472 "So, I gave up. I moved all the products in a new set of categories (the same structure as the first one :S ) & it works. But thx for your time") 14 years 6 months ago by [pjaaar](/forum/user/7158-pjaaar "View pjaaar's Profile") | Replies:11 Views:944 | [Last Post](/forum/25-install-update/829021-incorrect-number-of-products#49472 "So, I gave up. I moved all the products in a new set of categories (the same structure as the first one :S ) & it works. But thx for your time") by [pjaaar](/forum/user/7158-pjaaar "View pjaaar's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829042-need-help-with-installation) | [Need help with installation](/forum/25-install-update/829042-need-help-with-installation "I am having some issues with getting the starter extension uploaded and installed into Joomla 2.5. My hosting provider is FatCow.com. I have come across this problem with other extensions as well. Basically, I have tried the three different options for uploading and installing and hit a wall each time. Does anyone know of a url I am able to use to upload directly into Joomla? This seems to be the only option that has worked with other plugins.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [athenken](/forum/user/7352-athenken "View athenken's Profile") [Last Post](/forum/25-install-update/829042-need-help-with-installation#49427 "The path that you used inside the install from directory field is not correct. If you use the correct one, it should work. Please make sure that you use the absolute path of the folder where you uploaded the files of the package.") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:315 | [Last Post](/forum/25-install-update/829042-need-help-with-installation#49427 "The path that you used inside the install from directory field is not correct. If you use the correct one, it should work. Please make sure that you use the absolute path of the folder where you uploaded the files of the package.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829031-images-not-showing) | [Images not showing](/forum/25-install-update/829031-images-not-showing "Hi Nicolas, I see that the images are there in media/com_hikasop/upload in cpanel, but they are not showing in the shop frontend or backend. When I try to add them via the backend it doesn't let me - it never uploads. Weird thing is, that with the images are showing fine (even ones that are not published) in the module "Lof Hika Shop SlidingCaption Module" so it must be pulling them from somewhere. Do I need to delete the thumnails image folder like I read in another post? Cheers :)") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") [Last Post](/forum/25-install-update/829031-images-not-showing#49411 "As always, THANKS Nicolas! :)") 14 years 6 months ago by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") | Replies:12 Views:604 | [Last Post](/forum/25-install-update/829031-images-not-showing#49411 "As always, THANKS Nicolas! :)") by [Bugger101](/forum/user/631-bugger101 "View Bugger101's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829041-help) | [Help](/forum/25-install-update/829041-help "Ive got this message when trying to install HS Business JFolder::create: Could not create directory Warning: Failed to move file! Please Help!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [sarah123](/forum/user/7343-sarah123 "View sarah123's Profile") [Last Post](/forum/25-install-update/829041-help#49378 "Hi, That usually happen when you have wrong permissions configured on your website. Please try the "install via FTP" method described here: www.hikashop.com/fr/support/documentatio...-install.html#errors That should help avoid that problem.") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:515 | [Last Post](/forum/25-install-update/829041-help#49378 "Hi, That usually happen when you have wrong permissions configured on your website. Please try the "install via FTP" method described here: www.hikashop.com/fr/support/documentatio...-install.html#errors That should help avoid that problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829038-emails-sent-for-order-creation) | [Emails sent for order creation](/forum/25-install-update/829038-emails-sent-for-order-creation "Can someone please help. I would like the email when an order has been created to send the code for the product also. So when i get the email i can see what i use as part numbers so I can find products easier. Thanx in advance Okay so I found if I show the invoice it shows what i want. If anyone knows how to make the email that goes to the admin that says an order has been created, look like the product line of the invoice I would greatly appreciate it.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [escott100](/forum/user/7287-escott100 "View escott100's Profile") [Last Post](/forum/25-install-update/829038-emails-sent-for-order-creation#49137 ":) Thank You very much rikatos. Worked like a charm. I also have the Business edition and this is a very cool shopping cart.") 14 years 6 months ago by [escott100](/forum/user/7287-escott100 "View escott100's Profile") | Replies:2 Views:453 | [Last Post](/forum/25-install-update/829038-emails-sent-for-order-creation#49137 ":) Thank You very much rikatos. Worked like a charm. I also have the Business edition and this is a very cool shopping cart.") by [escott100](/forum/user/7287-escott100 "View escott100's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829037-request-shipping-address) | [\[Request\] shipping address](/forum/25-install-update/829037-request-shipping-address "I would love to have a setting to switch off the whole (separate) shipping address system. In some narrow templates it messes up my template and It will never be used on the shops I have installed. To keep things simple just a config option would be great. Now I have to go through all the files and pull it out of the code.... Bastiaan Just saw that in shipping I can override the shipping address, which helps, I only keep the label on the cart page still visible...... It also still shows up in invoices etc.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [zebrafilm](/forum/user/6308-zebrafilm "View zebrafilm's Profile") [Last Post](/forum/25-install-update/829037-request-shipping-address#49046 "Indeed, the address override option of the shipping methods should take care of that. Is that what you're using ? Could you give more details on what you have displayed and where more precisely ?") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:275 | [Last Post](/forum/25-install-update/829037-request-shipping-address#49046 "Indeed, the address override option of the shipping methods should take care of that. Is that what you're using ? Could you give more details on what you have displayed and where more precisely ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829035-states-of-spain) | [States of Spain](/forum/25-install-update/829035-states-of-spain "Hi I attached the states of Spain, these are correct for future updates. Thank you") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [diosneptuno](/forum/user/5543-diosneptuno "View diosneptuno's Profile") [Last Post](/forum/25-install-update/829035-states-of-spain#49015 "Thanks. We'll change that for next release.") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:296 | [Last Post](/forum/25-install-update/829035-states-of-spain#49015 "Thanks. We'll change that for next release.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829026-manufacturer-product-display-not-working) | [Manufacturer product display not working](/forum/25-install-update/829026-manufacturer-product-display-not-working "Hello Nicolas I have a really odd thing happening to my manufacturers menu > products display, after upgrading from free to business. It all worked fine in starter, so if you clicked a manufacturer in the left menu it displayed all the products in the main component by that manufacturer. But after the upgrade to Business it just list does a category list page instead. I have tried scrapping the Manuf menu and creating from scratch but I can not get the same result as I did in starter. I tried to repeat the process in starter and it works fine, so I can only guess this is an issue or bug with business, or something new in business that I am missing. This is a dev site, I can send you links privately if you like. I have attached 2 screen shots, bot of which are reached by clicking Apex in the manuf menu. 1 is in starter, 2 is in business. Thanks in advance") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [donzo](/forum/user/1409-donzo "View donzo's Profile") [Last Post](/forum/25-install-update/829026-manufacturer-product-display-not-working?start=20#48978 "Hi Nicolas After all that, I can see your logic and have decided to make the menu set back to manufacturers, I didn't realise that if I moved the menu item out of hikashop hidden menus and into my top level Dive shop menu that it would allow the Top level nav to be set to current, so thats what I have done. I have also done it for categories. Thanks all the same for the fix, I may need it yet. d") 14 years 6 months ago by [donzo](/forum/user/1409-donzo "View donzo's Profile") - [1](/forum/25-install-update/829026-manufacturer-product-display-not-working?start=0 "Page:1") - [2](/forum/25-install-update/829026-manufacturer-product-display-not-working?start=20 "Page:2") | Replies:22 Views:1204 | [Last Post](/forum/25-install-update/829026-manufacturer-product-display-not-working?start=20#48978 "Hi Nicolas After all that, I can see your logic and have decided to make the menu set back to manufacturers, I didn't realise that if I moved the menu item out of hikashop hidden menus and into my top level Dive shop menu that it would allow the Top level nav to be set to current, so thats what I have done. I have also done it for categories. Thanks all the same for the fix, I may need it yet. d") by [donzo](/forum/user/1409-donzo "View donzo's Profile") 14 years 6 months ago | | [](/forum/25-install-update/828652-no-payment-methods-found) | [No payment methods found](/forum/25-install-update/828652-no-payment-methods-found "Hi, just installed hikashop business 1.5.4 on joomla 1.7.2. and doing one of the tutorials but, a problem. I've set up payment methods 'bank transfer' and paypal, enabled them. When I go to the frontend and click buy I get the message "No payment methods found" and "Please enable your payment methods". Any ideas on this?? Thanks in advance for your help!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 3 weeks ago, by [kiwi2b](/forum/user/2098-kiwi2b "View kiwi2b's Profile") [Last Post](/forum/25-install-update/828652-no-payment-methods-found?start=20#48948 "Hi, I recently had Paypal payment option disappeared in our hikashop powered site today. Before that and yesterday it displayed fine. My client advised me that she played with the country in settings so I was wondering that could cause this issue where the Paypal option disappeared? I already followed the list of possibilities to rectify the issue but had no success. Anyone can help with that to fix the issue? (see attached screenshot with "paypal" option missing)") 14 years 6 months ago by [martyalwaysready](/forum/user/5531-martyalwaysready "View martyalwaysready's Profile") - [1](/forum/25-install-update/828652-no-payment-methods-found?start=0 "Page:1") - [2](/forum/25-install-update/828652-no-payment-methods-found?start=20 "Page:2") | Replies:22 Views:3248 | [Last Post](/forum/25-install-update/828652-no-payment-methods-found?start=20#48948 "Hi, I recently had Paypal payment option disappeared in our hikashop powered site today. Before that and yesterday it displayed fine. My client advised me that she played with the country in settings so I was wondering that could cause this issue where the Paypal option disappeared? I already followed the list of possibilities to rectify the issue but had no success. Anyone can help with that to fix the issue? (see attached screenshot with "paypal" option missing)") by [martyalwaysready](/forum/user/5531-martyalwaysready "View martyalwaysready's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829034-no-hikashop-plugin-after-installing-xmap-2-x) | [No hikashop plugin after installing xmap 2.x](/forum/25-install-update/829034-no-hikashop-plugin-after-installing-xmap-2-x "Hi, I have installed XMAP 2.x via the link at the documentation. But there is no Hikashop plugin listed. I am using Joomla 2.5.4") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [grasshopper](/forum/user/6347-grasshopper "View grasshopper's Profile") [Last Post](/forum/25-install-update/829034-no-hikashop-plugin-after-installing-xmap-2-x#48926 "I managed it working, thanks a lot.") 14 years 6 months ago by [grasshopper](/forum/user/6347-grasshopper "View grasshopper's Profile") | Replies:4 Views:766 | [Last Post](/forum/25-install-update/829034-no-hikashop-plugin-after-installing-xmap-2-x#48926 "I managed it working, thanks a lot.") by [grasshopper](/forum/user/6347-grasshopper "View grasshopper's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829008-changing-values-in-configuration-not-accepted) | [Changing values in configuration not accepted](/forum/25-install-update/829008-changing-values-in-configuration-not-accepted "I am trying to change some settings in the Configuration ->Checkout screen but after saving they still are the same. Any ideas?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [sarawhite](/forum/user/6287-sarawhite "View sarawhite's Profile") [Last Post](/forum/25-install-update/829008-changing-values-in-configuration-not-accepted#48906 "I attempted again, after I had turned off SEO in global configuration (for another reason), and now its working. Thanks for your quick response.") 14 years 6 months ago by [webmuse](/forum/user/7289-webmuse "View webmuse's Profile") | Replies:8 Views:1126 | [Last Post](/forum/25-install-update/829008-changing-values-in-configuration-not-accepted#48906 "I attempted again, after I had turned off SEO in global configuration (for another reason), and now its working. Thanks for your quick response.") by [webmuse](/forum/user/7289-webmuse "View webmuse's Profile") 14 years 6 months ago | | [](/forum/25-install-update/829032-import-of-related-products-data) | [Import of related products data](/forum/25-install-update/829032-import-of-related-products-data "Hi, I have just been updating our site, in particular with new 'related products'. We several hundred of these to do so I created an import file and, just for convenience, organised it with a format similar to the simplified one below: product_code,related xxTest_Product_Top2,TD_2180058 xxTest_Product_Top2,TD_2214419 Although the above import correctly attaches both related products to the main product, it completely erases pretty much everything else, including: The product name The product description The product category The product image etc etc However,the following format works fine, keeping all the other product information intact: product_code,related xxTest_Product_Top2,TD_2180058;TD_2214419 I have used related product imports before but each line has started with a new product code, not a repeat of the same product code. That type of import also works fine. The problem seems to be where the product code is a repeat of the line that precedes it. It behaves the same whether the import is from CSV or from the text area. Regards PhilP") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 6 months ago, by [PhilP](/forum/user/5076-philp "View PhilP's Profile") [Last Post](/forum/25-install-update/829032-import-of-related-products-data#48898 "Yes. We'll add that warning.") 14 years 6 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:272 | [Last Post](/forum/25-install-update/829032-import-of-related-products-data#48898 "Yes. We'll add that warning.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 6 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.052 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)