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#  [Install &amp; Update](/forum/25-install-update "View Category 'Install &amp; Update'")  6327 topics

| Having an installation or update issue? You will probably find some help here. |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/25-install-update/829033-translation-bug-on-product-leve-dutch) | [Translation bug on product-leve (Dutch)](/forum/25-install-update/829033-translation-bug-on-product-leve-dutch "Hi all,  I have an issue with the Dutch translation on product level. All the translation of the core .ini files are displayed properly, but when I check it at product-level there are some weird translation . I've checked the .ini translation files for Hikashop but can't find the issue. Does anybody knows how to resolve this problem...?  I'm using joomla 2.5 &amp; Hikashop Plugin: 1.5.6  Thanks in advance for the help")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 6 months ago, by [coentrast](/forum/user/6849-coentrast "View coentrast's Profile")       [Last Post](/forum/25-install-update/829033-translation-bug-on-product-leve-dutch#48852 "As I said, change it via the menu System-&gt;Currencies. For example, you can use &amp;euro; instead of € and it should always display ok.  For the footer, the problem is the same. Just deactivate the footer with the corresponding option in the Display tab of the configuration.  Regarding your screenshot, that is not something coming from HikaShop. I don't know what that is or why it would display like that.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3  Views:384 | [Last Post](/forum/25-install-update/829033-translation-bug-on-product-leve-dutch#48852 "As I said, change it via the menu System-&gt;Currencies. For example, you can use € instead of € and it should always display ok.  For the footer, the problem is the same. Just deactivate the footer with the corresponding option in the Display tab of the configuration.  Regarding your screenshot, that is not something coming from HikaShop. I don't know what that is or why it would display like that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/829028-bad-bad-bad-serious-bugs-unusable) | [\*\*\* Bad Bad Bad. Serious bugs. UNUSABLE \*\*\*](/forum/25-install-update/829028-bad-bad-bad-serious-bugs-unusable "it's incredible that a component as an ecommerce mistakes to calculate the amounts. It may be good for websites amateur but for professional use, the problem is very serious.  I'm really disappointed because I really believe in the quality of this component and I left JOOMSHOPPING (which has many more variables and is very versatile - but I don't like the layout). I was thinking to use HIKASHOP which is a good component, but in some cases there is much to be improved.  Returning to the topic, I have a mini shopping cart showing 170 eur  In checkout I have: Product: 160 eur shipping 12.60 eur VAT (8%): 10 euro Total amount: 182.60 (??)  In this last days I have open other discussion but are still with any answer and I don't think good.  How can I decide to buy Hikashop (Essentia/Business) if free version doesn't work fine?  Sorry but It's from 2 day ago that I'm trying to setup the component and I have don't reached any result")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 6 months ago, by [XMAster](/forum/user/7238-xmaster "View XMAster's Profile")       [Last Post](/forum/25-install-update/829028-bad-bad-bad-serious-bugs-unusable#48804 "0.19 with 8% of tax, that's 0.20 0.20 &#42; 1002 = 200.4 (total products price with taxes) 15 with 8% of tax, that's 16.2 200.4+16.2 = 216.6 so that's correct.  If you want the VAT to be applied at the end, deactivate the &quot;show detailed taxes&quot; option in the configuration and install and publish the plugin I talked about in a previous post and it will calculate like you want.  Regarding the currency bug, that was fixed one month ago:   www.hikashop.com/en/forum/3-bug-report/4...ion-error.html#44809  Did you download HikaShop before maybe ? In that case, just download it again, install it on top of your current version and it should solve the problem.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:17  Views:716 | [Last Post](/forum/25-install-update/829028-bad-bad-bad-serious-bugs-unusable#48804 "0.19 with 8% of tax, that's 0.20 0.20 &#42; 1002 = 200.4 (total products price with taxes) 15 with 8% of tax, that's 16.2 200.4+16.2 = 216.6 so that's correct.  If you want the VAT to be applied at the end, deactivate the &quot;show detailed taxes&quot; option in the configuration and install and publish the plugin I talked about in a previous post and it will calculate like you want.  Regarding the currency bug, that was fixed one month ago:   www.hikashop.com/en/forum/3-bug-report/4...ion-error.html#44809  Did you download HikaShop before maybe ? In that case, just download it again, install it on top of your current version and it should solve the problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/829029-language) | [Language](/forum/25-install-update/829029-language "Hi  I am working up a site that is to be frontend default in french language. I did have the front-end displaying en français, but now its only shoing up in english :blink:  Not sure what I have done! :blush:  Am I able to completely remove the english, as the site is never to be seen in english (except the backend by me).  kind regards,  Luke")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 6 months ago, by [lwlbar](/forum/user/7236-lwlbar "View lwlbar's Profile")       [Last Post](/forum/25-install-update/829029-language#48655 "If you &quot;loose&quot; your translations in one language, it's likely to come from a modification you made in the translation file which rendered the file not parsable by Joomla. Normally, if you activate the...") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:2  Views:217 | [Last Post](/forum/25-install-update/829029-language#48655 "If you &quot;loose&quot; your translations in one language, it's likely to come from a modification you made in the translation file which rendered the file not parsable by Joomla. Normally, if you activate the...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/828816-product-option-not-showing-image) | [product option not showing image](/forum/25-install-update/828816-product-option-not-showing-image "Hi Nicolas,  I added a product option (mounting option) to my product, but I don't know how to show the imgage of that option? this is the link:   www.michelpouliwebshops.nl/webshops/inde.../category&#95;pathway-16  the option is called: &quot;Keuze bevestigingsset&quot;  B.R. Michel Pouli")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 9 months ago, by [jouwnaambord.nl](/forum/user/1188-jouwnaambord-nl "View jouwnaambord.nl's Profile")       [Last Post](/forum/25-install-update/828816-product-option-not-showing-image#48607 "No it won't be possible. The features are already frozen for next version. Also we can add it to the todo list on our end but we can't guarantee when it will be done (the list is really long). We do the features based on the number of requests, the complexity and the financial incentives from users. You're the first ones asking about that while we have people asking for multi vendor every week, so it's not a priority for now.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8  Views:912 | [Last Post](/forum/25-install-update/828816-product-option-not-showing-image#48607 "No it won't be possible. The features are already frozen for next version. Also we can add it to the todo list on our end but we can't guarantee when it will be done (the list is really long). We do the features based on the number of requests, the complexity and the financial incentives from users. You're the first ones asking about that while we have people asking for multi vendor every week, so it's not a priority for now.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/828992-500-internal-server-error-during-checkout) | [500 internal server error during checkout](/forum/25-install-update/828992-500-internal-server-error-during-checkout "Hi,  I have set up Hika Shop (basic) for a client, back in november, under joomla 1.7. All worked perfectly fine, I could order, checkout etc.etc In the menatime, the site is updated to joomla 2.5.4, hikashop is on 1.5.7. php 5.3.10, mysql 5.0.95.  Last week our very first order came through, but unfortunately, somehow the shipping cost (we only have one) were not calculated. Well, I figured maybe with the updates some settings have changed so lets test it.  Since then, I can not get the checkout process working. I get internal server error after internal server error.  I've been trying all I can, but can't for the life figure out what is wrong. Tried with joomla sef, without it, tried changing the flow. Asked my webhost, they didn't see anything specific in teh logs.  Can you help me? I took the shop offline but can send you a link where it is still available (trhough another menu). I also can get you the error log, raw access log, or backend access. let me know where I can send it, I don't want to post that here.  Hope you can help!  kind regards,  Corine")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 7 months ago, by corine57       [Last Post](/forum/25-install-update/828992-500-internal-server-error-during-checkout#48531 "Had the same problem, which the code replacement solved. Thanks.  Jonathan") 14 years 6 months ago     by [jberry210490](/forum/user/6511-jberry210490 "View jberry210490's Profile") | Replies:6  Views:846 | [Last Post](/forum/25-install-update/828992-500-internal-server-error-during-checkout#48531 "Had the same problem, which the code replacement solved. Thanks.  Jonathan") by [jberry210490](/forum/user/6511-jberry210490 "View jberry210490's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/828837-filter-module) | [Filter Module](/forum/25-install-update/828837-filter-module "Hi,  I am having a problem with the filter module. I have setup everything according to the steps on how to use the Filter Module. It works on the catalog page but when I use it as a module in another page, it does not work. Please take a look   shoxwebdesign.com/aero/capabilities  - Here it doesn't work, it refreshes the page with no result. IN this one it works perfectly   shoxwebdesign.com/aero/capabilities/catalog  -  I have attached a screenshot of my joomla module preferences - thanks for your help.")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 9 months ago, by [fperez614](/forum/user/5827-fperez614 "View fperez614's Profile")       [Last Post](/forum/25-install-update/828837-filter-module#48359 "Hi Nicolas,  The website does not load. We can see a blank page. Same happens in backend when we select to view a filter in the hikashop backend component We do not see any message/error printed on the screen.  I have found two occurances of what it seems to be a new field in table hikashop&#95;file. The column name file&#95;ordering (in file view.html.php from frontend under product view). I have removed the reference but still facing the same issue.  Can you advice what else could be causing this? Is it possible that you logic on the website and either fix this or add the fix of filters on current version  Thanks") 14 years 6 months ago     by [webarts](/forum/user/144-webarts "View webarts's Profile") | Replies:12  Views:679 | [Last Post](/forum/25-install-update/828837-filter-module#48359 "Hi Nicolas,  The website does not load. We can see a blank page. Same happens in backend when we select to view a filter in the hikashop backend component We do not see any message/error printed on the screen.  I have found two occurances of what it seems to be a new field in table hikashop&#95;file. The column name file&#95;ordering (in file view.html.php from frontend under product view). I have removed the reference but still facing the same issue.  Can you advice what else could be causing this? Is it possible that you logic on the website and either fix this or add the fix of filters on current version  Thanks") by [webarts](/forum/user/144-webarts "View webarts's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/828604-download-zip-file-corrupt) | [Download zip-file corrupt](/forum/25-install-update/828604-download-zip-file-corrupt "Hello,  I'm having a problem with the zip-files that my customers download through my webshop. The zip-file appears to be corrupted ('Cannot open the file: it does not appear to be a valid archive'). The files I have uploaded were correct and even when I get the same file by using ftp it's working fine. Something must be happening to the files when using the download via Hikashop.  Have you got an idea what might cause this problem? It's not just one file, it's concerning all zip-files.  Greetz,  Arjen")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 15 years 2 months ago, by [cosmo](/forum/user/1764-cosmo "View cosmo's Profile")       [Last Post](/forum/25-install-update/828604-download-zip-file-corrupt#48282 "You should try tool below it will help you  program restores corrupted .zip archives by reason of crc errors, corrupted zip file from Internet - your case, viruses and so on.") 14 years 6 months ago     by [dynphillis](/forum/user/7251-dynphillis "View dynphillis's Profile") | Replies:2  Views:1168 | [Last Post](/forum/25-install-update/828604-download-zip-file-corrupt#48282 "You should try tool below it will help you  program restores corrupted .zip archives by reason of crc errors, corrupted zip file from Internet - your case, viruses and so on.") by [dynphillis](/forum/user/7251-dynphillis "View dynphillis's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/828998-custom-fields-on-product-not-showing) | [Custom Fields on Product Not Showing](/forum/25-install-update/828998-custom-fields-on-product-not-showing "I am running HikaShop Business edition and I have an issue with the custom fields for the product table. I created a lot of fields for the order table and they all work perfectly. But, when I create a...")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 7 months ago, by [blackballdesigns](/forum/user/1315-blackballdesigns "View blackballdesigns's Profile")       [Last Post](/forum/25-install-update/828998-custom-fields-on-product-not-showing?start=20#48280 "You're probably not editing the correct view file. Make sure that you edit it for your front end template and not for another template.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")   - [1](/forum/25-install-update/828998-custom-fields-on-product-not-showing?start=0 "Page:1") - [2](/forum/25-install-update/828998-custom-fields-on-product-not-showing?start=20 "Page:2") | Replies:20  Views:2759 | [Last Post](/forum/25-install-update/828998-custom-fields-on-product-not-showing?start=20#48280 "You're probably not editing the correct view file. Make sure that you edit it for your front end template and not for another template.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/829022-menu-links-not-working-for-product-listing) | [Menu links not working for product listing](/forum/25-install-update/829022-menu-links-not-working-for-product-listing "Hi All,  I migrated to a new test server:  &#42; exportd hikashop tables  &#42; ftped the content from media/com&#95;hikashop to the new server  &#42; installed upgrade to 'business'  and proceeded to set up a menu for the products.  Every thing within the hikashop seems fine, I can see all the products etc.  The joomla menus work for everything other than hikashop components?  The path name that is created seems to add an additional level, what I mean is instead of:   www.mysite.com/index.php/categoryname  I get   www.mysite.com/index.php/Banners/categoryname  I then get an error because the link in the menu is pointing to something that does not exist.  I have looked everywhere to find the reference to the Banners folder but there is none in any of the products, nor the categories nor the hikashop config so how is the additional folder called Banners being added by either joomla or hikashops. I should mention again that the menus work for all other linked items except hikashop components.  Please advise Bob")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 6 months ago, by [freemanbob](/forum/user/6950-freemanbob "View freemanbob's Profile")       [Last Post](/forum/25-install-update/829022-menu-links-not-working-for-product-listing#48121 "Hi Nicolas,  I just realised one of my posts has posted 9 times, it was not my intention to do that, sorry.  I tried to delete but don't seem to have to ability to delete my own posts?  Please feel free to delete all but one.  sincerely freemanbob") 14 years 6 months ago     by [freemanbob](/forum/user/6950-freemanbob "View freemanbob's Profile") | Replies:13  Views:455 | [Last Post](/forum/25-install-update/829022-menu-links-not-working-for-product-listing#48121 "Hi Nicolas,  I just realised one of my posts has posted 9 times, it was not my intention to do that, sorry.  I tried to delete but don't seem to have to ability to delete my own posts?  Please feel free to delete all but one.  sincerely freemanbob") by [freemanbob](/forum/user/6950-freemanbob "View freemanbob's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/829013-paypal-pro-expiration-date-missing-year) | [PayPal Pro Expiration Date Missing Year](/forum/25-install-update/829013-paypal-pro-expiration-date-missing-year "Hello,  I have my PayPal Pro payment method set up. Prior to the update, the input for expiration showed up normally. However, now there is no input space for year under Expiration date. See here:   cl.ly/2Z352W1Z1i0r2o1y1s3V  How do I get this back so I can process these payments?  Joomla Version: 2.5.4 HikaShop Version: 1.5.7  Thank you!")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 6 months ago, by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile")       [Last Post](/forum/25-install-update/829013-paypal-pro-expiration-date-missing-year#48008 "That did the trick. Thank you so much for your patience and help!") 14 years 6 months ago     by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile") | Replies:10  Views:683 | [Last Post](/forum/25-install-update/829013-paypal-pro-expiration-date-missing-year#48008 "That did the trick. Thank you so much for your patience and help!") by [tsmith](/forum/user/4036-tsmith "View tsmith's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/829018-registration-form-not-working) | [Registration form not working](/forum/25-install-update/829018-registration-form-not-working "Hi,  Users are not able to register, nothing happens when users click the register button. We faced this issue together and you quickly resolved it as there was a mistake in my workflow, but this time i have no idea what is wrong, i have users complaining they can't register from any brower. As you can imagine, this is a nightmare.  Thanks in advance for the support")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 6 months ago, by [web@dandynetworks.com](/forum/user/7068-web-dandynetworks-com "View web@dandynetworks.com's Profile")       [Last Post](/forum/25-install-update/829018-registration-form-not-working#47775 "Could you try to turn off the span processing option of your template ?  You can process purchases from a smartphone. It's the same as with a PC.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:16  Views:548 | [Last Post](/forum/25-install-update/829018-registration-form-not-working#47775 "Could you try to turn off the span processing option of your template ?  You can process purchases from a smartphone. It's the same as with a PC.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/828876-credit-card-must-be-entered-twice-in-checkout) | [Credit Card must be entered twice in checkout](/forum/25-install-update/828876-credit-card-must-be-entered-twice-in-checkout "We are trying to create a one page checkout experience for a new site based on Hikashop (  www.glasstilewarehouse.com ) similar to what we have done with a custom one page Magento checkout in the...")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 8 months ago, by [wildfire](/forum/user/4403-wildfire "View wildfire's Profile")       [Last Post](/forum/25-install-update/828876-credit-card-must-be-entered-twice-in-checkout?start=20#47628 "If you use the latest version of HikaShop, the fix is already included.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")   - [1](/forum/25-install-update/828876-credit-card-must-be-entered-twice-in-checkout?start=0 "Page:1") - [2](/forum/25-install-update/828876-credit-card-must-be-entered-twice-in-checkout?start=20 "Page:2") | Replies:22  Views:1199 | [Last Post](/forum/25-install-update/828876-credit-card-must-be-entered-twice-in-checkout?start=20#47628 "If you use the latest version of HikaShop, the fix is already included.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/828994-bug-in-administrator) | [Bug in administrator](/forum/25-install-update/828994-bug-in-administrator "Hi  I had a bug in 1.5.6, but i update to 1.5.7 and the bug continue:  I can't edit and create categories, products and plugins.")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 7 months ago, by [Llanut](/forum/user/2120-llanut "View Llanut's Profile")       [Last Post](/forum/25-install-update/828994-bug-in-administrator#47598 "Yes, it is not a bug, problem is the joomla.  Thanks!!!!") 14 years 6 months ago     by [Llanut](/forum/user/2120-llanut "View Llanut's Profile") | Replies:7  Views:553 | [Last Post](/forum/25-install-update/828994-bug-in-administrator#47598 "Yes, it is not a bug, problem is the joomla.  Thanks!!!!") by [Llanut](/forum/user/2120-llanut "View Llanut's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/829015-ups-shipping-plugin-not-presenting) | [UPS Shipping Plugin not presenting](/forum/25-install-update/829015-ups-shipping-plugin-not-presenting "I am using Hikashop Essential 1.5.7. The UPS Shipping Plugin is enabled. I have my cart configured with Shipping in the Workflow. All published products have a weights. I checked the tables and...")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 6 months ago, by [phickman](/forum/user/5715-phickman "View phickman's Profile")       [Last Post](/forum/25-install-update/829015-ups-shipping-plugin-not-presenting#47591 "I managed to get it working. One of the UPS options chosen was Worldwide Expedited. After I deselected that option the shipping module seems to be working.  Thanks your help on the Shipping Zones. We are looking forward to seeing the Hikashop in work now.  Marcy Urban Ashes") 14 years 6 months ago     by [phickman](/forum/user/5715-phickman "View phickman's Profile") | Replies:5  Views:484 | [Last Post](/forum/25-install-update/829015-ups-shipping-plugin-not-presenting#47591 "I managed to get it working. One of the UPS options chosen was Worldwide Expedited. After I deselected that option the shipping module seems to be working.  Thanks your help on the Shipping Zones. We are looking forward to seeing the Hikashop in work now.  Marcy Urban Ashes") by [phickman](/forum/user/5715-phickman "View phickman's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/828685-contact-us-for-more-information-button-behaviour) | ["Contact us for more information" button behaviour](/forum/25-install-update/828685-contact-us-for-more-information-button-behaviour "Hello, I have problem using the &quot;Contact us for more information&quot; button inside the product description. Trying to fill the form and sent it we receive no email.  We have also a contact form into the Joomla installation which works correctly. Our web configuration uses gmail SMTP server. What we are missing to configure?  TIA -- Francesco")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 15 years 1 week ago, by [fgarganese](/forum/user/3503-fgarganese "View fgarganese's Profile")       [Last Post](/forum/25-install-update/828685-contact-us-for-more-information-button-behaviour#47388 "you can chance your joomla main email setting. you can use sendmail option on the joomla main settings.") 14 years 6 months ago     by [senelakbas](/forum/user/6758-senelakbas "View senelakbas's Profile") | Replies:6  Views:1469 | [Last Post](/forum/25-install-update/828685-contact-us-for-more-information-button-behaviour#47388 "you can chance your joomla main email setting. you can use sendmail option on the joomla main settings.") by [senelakbas](/forum/user/6758-senelakbas "View senelakbas's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/829014-remove-disqus-message) | [Remove Disqus Message??](/forum/25-install-update/829014-remove-disqus-message "Hello,  Why am I getting a message at the top of my site that is asking me to sign up for disqus? I do not want Disqus and I need the message to go away!  TampaMarketingCrew.com  I attached a photo.  Thank you")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 6 months ago, by [csanfilippo](/forum/user/7090-csanfilippo "View csanfilippo's Profile")       [Last Post](/forum/25-install-update/829014-remove-disqus-message#47352 "Hi csanfilippo,  This message don't come from HikaShop... I think you have the plugin DISQUS for Joomla installed on your website. Disable this plugin, and the message will disappear.") 14 years 6 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1  Views:448 | [Last Post](/forum/25-install-update/829014-remove-disqus-message#47352 "Hi csanfilippo,  This message don't come from HikaShop... I think you have the plugin DISQUS for Joomla installed on your website. Disable this plugin, and the message will disappear.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/829010-problem-with-checkout) | [Problem with checkout](/forum/25-install-update/829010-problem-with-checkout "Nicolas,  Customer reported following issue:  Under Mozilla Firefox / Chrome on Ubuntu Linux when he tried to update quantity of the product via enter or refresh button (the one besides product quantity box) it didn't work for him and he had to use browser refresh.  Thanks,  Karol")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 6 months ago, by [karolko](/forum/user/3819-karolko "View karolko's Profile")       [Last Post](/forum/25-install-update/829010-problem-with-checkout#47203 "Hi karolko,  Firefox and Chrome are the same than on Windows or Mac. We have no other report about it.  I think the problem come from the configuration of the customer. Maybe a Cache problem.") 14 years 6 months ago     by [Xavier](/forum/user/4105-xavier "View Xavier's Profile") | Replies:1  Views:525 | [Last Post](/forum/25-install-update/829010-problem-with-checkout#47203 "Hi karolko,  Firefox and Chrome are the same than on Windows or Mac. We have no other report about it.  I think the problem come from the configuration of the customer. Maybe a Cache problem.") by [Xavier](/forum/user/4105-xavier "View Xavier's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/828999-carousel-gives-internal-error-500) | [Carousel gives internal error 500](/forum/25-install-update/828999-carousel-gives-internal-error-500 "purchased hika shop essential, had that running for a month or so then decided to upgrade to business as we wanted the use of the carousel.  When putting the carousel on the page, browsing through catagories is fine, but when viewing a product we get error 500. we have only just installed this and not yet had time to edit any of the setting within.  here is an example of the category -   www.pocket-tech.co.uk/shop/category/13-iphone-4#  and here is a link of the product bringing up error 500 -   www.pocket-tech.co.uk/shop/product/38-front-glass-digitizer-4g  9 times out of 10 it will only occur on the product page however sometimes the problem occurs on the whole website.  any ideas  regards  chris s")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 7 months ago, by [pockettechuk](/forum/user/6548-pockettechuk "View pockettechuk's Profile")       [Last Post](/forum/25-install-update/828999-carousel-gives-internal-error-500#47133 "The problem was only appearing because you had the module published in Joomla. I published it in the &quot;modules under the product page&quot; option of the configuration, as explained the documentation of the...") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:1244 | [Last Post](/forum/25-install-update/828999-carousel-gives-internal-error-500#47133 "The problem was only appearing because you had the module published in Joomla. I published it in the &quot;modules under the product page&quot; option of the configuration, as explained the documentation of the...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/828989-checkout-printcart) | [Checkout Printcart](/forum/25-install-update/828989-checkout-printcart "Hi, what is the proper way to add a css in the view Checkout/Printcart.php ?  My template custom.css is not loaded. Could you add a specific .css to avoid personnal overrides &#91;just for styling&#93; (it can't be updated with upgrades) ?  Thanks a lot")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 7 months ago, by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")       [Last Post](/forum/25-install-update/828989-checkout-printcart#47089 "I'm lost. I don't understand where you are. Please post screenshots and code modifications you did, explaining what is wrong and what you want.") 14 years 6 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:15  Views:903 | [Last Post](/forum/25-install-update/828989-checkout-printcart#47089 "I'm lost. I don't understand where you are. Please post screenshots and code modifications you did, explaining what is wrong and what you want.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 6 months ago |
| [](/forum/25-install-update/829006-tooltips-on-profile-edition-icons) | [Tooltips on Profile edition icons](/forum/25-install-update/829006-tooltips-on-profile-edition-icons "Hi, to avoid view overriding for a such detail, it would be nice to add tooltips in Hikashop, for My informations / Profile edit and delete icons, like in the checkout cart The icons are quite small and similar.  Thanks by advance")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 6 months ago, by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")       [Last Post](/forum/25-install-update/829006-tooltips-on-profile-edition-icons#47063 "Thanks for the file. Works fine. Don't forget someting to see updates for overwrited files.  Maybe add also something to switch between overwrite and not...  Regards") 14 years 6 months ago     by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile") | Replies:2  Views:315 | [Last Post](/forum/25-install-update/829006-tooltips-on-profile-edition-icons#47063 "Thanks for the file. Works fine. Don't forget someting to see updates for overwrited files.  Maybe add also something to switch between overwrite and not...  Regards") by [codewarrior](/forum/user/4710-codewarrior "View codewarrior's Profile")      14 years 6 months ago |
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