[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6324 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/910578-colonne-et-lignes-par-defaut) | [Colonne et lignes par défaut](/forum/25-install-update/910578-colonne-et-lignes-par-defaut "-- HikaShop version -- : 6.5 -- Joomla version -- : 6.1 -- PHP version -- : 8.4 Bonjour Si je crée un nouveau listing, de produits ou de catégories, les colonnes et les lignes sont toujours 3x7 Je ne trouve pas où changer cette valeur par défaut pour qu'elle s'applique sur tous les nouveaux listing que je crée Merci") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 months 1 day ago, by [erickb](/forum/user/4069-erickb "View erickb's Profile") [Last Post](/forum/25-install-update/910578-colonne-et-lignes-par-defaut#372194 "maintenant ca marche merci") 5 months 1 day ago by [erickb](/forum/user/4069-erickb "View erickb's Profile") | Replies:4 Views:258 | [Last Post](/forum/25-install-update/910578-colonne-et-lignes-par-defaut#372194 "maintenant ca marche merci") by [erickb](/forum/user/4069-erickb "View erickb's Profile") 5 months 1 day ago | | [](/forum/25-install-update/910577-wordpress-overrides) | [Wordpress Overrides](/forum/25-install-update/910577-wordpress-overrides "-- HikaShop version -- : 6.5 -- Joomla version -- : 6.1 -- PHP version -- : 8.3 hi do we have the same power of creating template overrides for everything in HikaShop Wordpress, just as the same we do in Joomla ?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 months 4 days ago, by [khashiz](/forum/user/61259-khashiz "View khashiz's Profile") [Last Post](/forum/25-install-update/910577-wordpress-overrides#372178 "Hi, Yes. On WordPress, view overrides will land in a folder in the WordPress theme you're using, just like they land in the Joomla template you're using on Joomla. We've tried as much as possible to bring all the capabilities of HikaShop on Joomla to WordPress.") 5 months 4 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:248 | [Last Post](/forum/25-install-update/910577-wordpress-overrides#372178 "Hi, Yes. On WordPress, view overrides will land in a folder in the WordPress theme you're using, just like they land in the Joomla template you're using on Joomla. We've tried as much as possible to bring all the capabilities of HikaShop on Joomla to WordPress.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 months 4 days ago | | [](/forum/25-install-update/910575-hikashop-for-wordpress) | [Hikashop for wordpress](/forum/25-install-update/910575-hikashop-for-wordpress "Quick question, Nicolás. I want to run tests on a WordPress domain. Is the Hikashop installation file the same as for Joomla, or are they different versions?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 months 5 days ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/910575-hikashop-for-wordpress#372174 "Ok. Thanks.") 5 months 5 days ago by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") | Replies:2 Views:233 | [Last Post](/forum/25-install-update/910575-hikashop-for-wordpress#372174 "Ok. Thanks.") by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") 5 months 5 days ago | | [](/forum/25-install-update/910573-hikashop-update-does-not-appear) | [hikashop update does not appear](/forum/25-install-update/910573-hikashop-update-does-not-appear "-- HikaShop version -- : 6.1.0 -- Joomla version -- : 5.4.6 -- PHP version -- : 8.3.26 Hi, I have a weird update behavior. I updated the website to joomla 5.4.6 before updating hikashop but I can't as the hikashop update does not show anymore in the update panel. I am on hikashop 6.1 and i guess I have to move to 6.5 Do i have to do it manually? Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 months 6 days ago, by [Rejouisens](/forum/user/82752-rejouisens "View Rejouisens's Profile") [Last Post](/forum/25-install-update/910573-hikashop-update-does-not-appear#372166 "Thank you Nicolas for your reply. I made a manual update and worked well or almost. I created a new post for the little new problem.") 5 months 6 days ago by [Rejouisens](/forum/user/82752-rejouisens "View Rejouisens's Profile") | Replies:2 Views:277 | [Last Post](/forum/25-install-update/910573-hikashop-update-does-not-appear#372166 "Thank you Nicolas for your reply. I made a manual update and worked well or almost. I created a new post for the little new problem.") by [Rejouisens](/forum/user/82752-rejouisens "View Rejouisens's Profile") 5 months 6 days ago | | [](/forum/25-install-update/910559-the-filter-can-not-find-any-product) | [the filter can not find any product.](/forum/25-install-update/910559-the-filter-can-not-find-any-product "-- HikaShop version -- : 6.5.0 -- Joomla version -- : 5.4.5 -- PHP version -- : 8.3 -- Browser(s) name and version -- : chrome -- Error-message(debug-mod must be tuned on) -- : no proudct finded I upgraded my website from Joomla3 to Joomla5, and Hikashop to Business 6.5.0. The product filters are still the same modules and settings are unchanged. However, no matter how I search for product names, custom fields, descriptions, or other attributes, I can't find any products. It just shows "No products in this category". I have tried adding new filter modules or adjusting settings, but I still can't find any products. What could be the reason?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 months 1 week ago, by [e-plus](/forum/user/84323-e-plus "View e-plus's Profile") [Last Post](/forum/25-install-update/910559-the-filter-can-not-find-any-product#372104 "Hi, I checked your website but I didn't find a products listing or the products filters you're talking about. So I couldn't check what's happening. Based on what you're saying, the most likely cause is that before, you had a menu item configured to display a listing of all the products on the shop and the filter module was configured with its "menu" setting pointing to that menu item and either this is not the case anymore, or the menu item has been changed somehow. Could you provide more information on how to reproduce the problem on your website ?") 5 months 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:333 | [Last Post](/forum/25-install-update/910559-the-filter-can-not-find-any-product#372104 "Hi, I checked your website but I didn't find a products listing or the products filters you're talking about. So I couldn't check what's happening. Based on what you're saying, the most likely cause is that before, you had a menu item configured to display a listing of all the products on the shop and the filter module was configured with its "menu" setting pointing to that menu item and either this is not the case anymore, or the menu item has been changed somehow. Could you provide more information on how to reproduce the problem on your website ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 months 1 week ago | | [](/forum/25-install-update/910499-e-mail-notification) | [e-mail notification](/forum/25-install-update/910499-e-mail-notification "-- url of the page with the problem -- : www.ubuntushop.biz -- HikaShop version -- : 6.4.1 -- Joomla version -- : 5.4 -- PHP version -- : 8.4 Upon order creation, an e-mail is send. But the quantity of product is too close to the price. See attachment. So it seems price is 1000 euro, but this must be quantity 1 and price 100 euro. Where to change this (extra spave between quantity and price) . Or should the table be widere?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 months 4 days ago, by [duportail](/forum/user/82788-duportail "View duportail's Profile") [Last Post](/forum/25-install-update/910499-e-mail-notification#372078 "Hello, Email clients ignore embedded CSS, the styles need to be inline on the cells. In HikaShop > System > Emails, open the "Order creation notification", switch to the HTML view and append these to the existing style attribute of each cell, both on the header row and on the product line (8 cells total): - name cell: - price, quantity, total cells:") 5 months 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:316 | [Last Post](/forum/25-install-update/910499-e-mail-notification#372078 "Hello, Email clients ignore embedded CSS, the styles need to be inline on the cells. In HikaShop > System > Emails, open the "Order creation notification", switch to the HTML view and append these to the existing style attribute of each cell, both on the header row and on the product line (8 cells total): - name cell: - price, quantity, total cells:") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 months 1 week ago | | [](/forum/25-install-update/910218-missing-hasmerchantreturnpolicy-in-offer-json-ld-for-google-merchant-listings) | [Missing hasMerchantReturnPolicy in Offer JSON-LD for Google Merchant listings](/forum/25-install-update/910218-missing-hasmerchantreturnpolicy-in-offer-json-ld-for-google-merchant-listings "Hi Nicolas. I’ve identified a behavior in HikaShop’s structured data that may need review to improve compatibility with Google Merchant listings. Context: * On my product pages, HikaShop generates a JSON-LD block of type `ProductGroup`, with variants inside `hasVariant`. * Each variant is generated as a `Product`, and each one contains its own `offers` block of type `Offer`. * Inside each `Offer`, fields such as `url`, `itemCondition`, `priceCurrency`, `price`, and `availability` are correctly included. Observed issue: * In Google Search Console, within the “Merchant listings” report, I am getting warnings like: `Missing field "hasMerchantReturnPolicy" in "offers"` * I checked a specific affected URL, and the warning points directly to the `Offer` block generated by HikaShop. * However, Google’s Rich Results Test does not flag this as a critical issue (only optional fields like `priceValidUntil`), but Search Console still reports the missing `hasMerchantReturnPolicy` in `offers` under Merchant listings. My questions: * Do you plan to add support for `hasMerchantReturnPolicy` inside `Offer` in the product/variant JSON-LD? * If not, what would be the recommended way to implement it in HikaShop without modifying the core? It would also be helpful to know if you plan to support: * a global return policy at `Organization` level * and product-level exceptions (e.g. personalized products), in a way compatible with Google Merchant Center / Merchant listings. If needed, I can provide a real affected URL and the exact JSON-LD snippet generated by HikaShop. Thank you.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 7 months 1 week ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/910218-missing-hasmerchantreturnpolicy-in-offer-json-ld-for-google-merchant-listings#372067 "Hi, Thanks for your feedback. That's a good idea. I've added this on our end. Download the install package of HikaShop on our website and install it on yours and you'll get the extra option in the plugin for this.") 5 months 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:11 Views:4076 | [Last Post](/forum/25-install-update/910218-missing-hasmerchantreturnpolicy-in-offer-json-ld-for-google-merchant-listings#372067 "Hi, Thanks for your feedback. That's a good idea. I've added this on our end. Download the install package of HikaShop on our website and install it on yours and you'll get the extra option in the plugin for this.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 months 1 week ago | | [](/forum/25-install-update/910496-is-there-a-way-to-clean-up-the-hikashop-product-database) | [Is there a way to clean up the Hikashop product database?](/forum/25-install-update/910496-is-there-a-way-to-clean-up-the-hikashop-product-database "-- HikaShop version -- : 6.4,1 -- Joomla version -- : 5.4.5 -- PHP version -- : 8.2.30 My client's shop has been running for years now and the amount of products in HikaShop has grown steadily all that time. Right now the shop contains about 3600 products, many of which have 5 to 15 variants. Because of this my database is becoming quite large (currently around 1.2 GB), and this is starting to give memory issues on my server when doing things like product exports or generating a site map. I have already asked the client to go though their products and delete any that are no longer needed, but this does not really fix the issue. So my question is: are old products entries removed from the Hikashop database tables when they are deleted from the administrator console? And, if this is not the case, is there a way to clean up the product database, by removing any data that is no longer relevant?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 months 5 days ago, by [Foxworks](/forum/user/7379-foxworks "View Foxworks's Profile") [Last Post](/forum/25-install-update/910496-is-there-a-way-to-clean-up-the-hikashop-product-database#372015 "Hi, I would recommend increasing the memory_limit of your php.ini to 256MB") 5 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:467 | [Last Post](/forum/25-install-update/910496-is-there-a-way-to-clean-up-the-hikashop-product-database#372015 "Hi, I would recommend increasing the memory_limit of your php.ini to 256MB") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 months 2 weeks ago | | [](/forum/25-install-update/910533-deprecated-trim-passing-null-to-parameter-1-string-of-type-string) | [Deprecated: trim(): Passing null to parameter #1 ($string) of type string](/forum/25-install-update/910533-deprecated-trim-passing-null-to-parameter-1-string-of-type-string "-- url of the page with the problem -- : www.3dcreations.uk -- HikaShop version -- : 6.4.1 stable -- Joomla version -- : 5.4.5 stable -- Browser(s) name and version -- : Edge -- Error-message(debug-mod must be tuned on) -- : Deprecated: trim(): Passing null to parameter #1 ($string) of type string is deprecated in /home/cp3354256/public_html/libraries/src/Document/HtmlDocument.php on line 480 Hello, I am trying (unsuccessfully) to update my site from Joomla 5.4.5 to 6.1.0. There is an issue with the plugin for backward compatibility which causes the frontend and dashboard to crash. However, in my vain attempt to solve the issues with files and plugins that may cause the update to work, I have slightly broken my pictures page - 3dcreations.uk/index.php/fluid-art/fluid-art-paintings . Here are the lines from 480 in my php file: 480 $this->_custom[] = trim($html); return $this; } /** * Returns whether the document is set up to be output as HTML5 * * @return boolean true when HTML5 is used * * @since 3.0.0 */ In the meantime is it worth reinstalling Hikashop and will it retain all of my data? Many thanks. Simon") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 months 2 weeks ago, by [simonlindsay](/forum/user/32377-simonlindsay "View simonlindsay's Profile") [Last Post](/forum/25-install-update/910533-deprecated-trim-passing-null-to-parameter-1-string-of-type-string#371986 "Thanks Nicolas!") 5 months 2 weeks ago by [simonlindsay](/forum/user/32377-simonlindsay "View simonlindsay's Profile") | Replies:3 Views:258 | [Last Post](/forum/25-install-update/910533-deprecated-trim-passing-null-to-parameter-1-string-of-type-string#371986 "Thanks Nicolas!") by [simonlindsay](/forum/user/32377-simonlindsay "View simonlindsay's Profile") 5 months 2 weeks ago | | [](/forum/25-install-update/910528-subject-hash-equals-typeerror-on-user-control-panel-page-php-8-3-incompatib) | [Subject: hash\_equals() TypeError on User Control Panel page - PHP 8.3 incompatib](/forum/25-install-update/910528-subject-hash-equals-typeerror-on-user-control-panel-page-php-8-3-incompatib "-- HikaShop version -- : 6.4.1 -- Joomla version -- : 6.1.0 -- PHP version -- : 8.3 -- Browser(s) name and version -- : Chrome 148.0.7778..168 -- Error-message(debug-mod must be tuned on) -- : hash_equals(): Argument #2 ($user_string) must be of type string, null given Environment HikaShop Business: 6.4.1 Joomla: 6.1.0 PHP: 8.3 Server OS: Linux Description When a logged-in user navigates to the HikaShop User Control Panel page (frontend "My Account" / com_hikashop user view), a fatal PHP 8.3 error occurs, resulting in a 500 Internal Server Error. The page is completely inaccessible for all logged-in users. Steps to Reproduce Navigate to the frontend login page Log in with a valid user account Navigate to the User Control Panel page (/hu/fiokom or /en/my-account) Page returns HTTP 500 Expected Behavior The User Control Panel loads normally and displays the user's orders, account details, and related information. Actual Behavior HTTP 500 error. The page is completely inaccessible. Error Message TypeError: hash_equals(): Argument #2 ($user_string) must be of type string, null given Full Stack Trace Function Location 1 () JROOT/administrator/components/com_hikashop/ classes/order.php:1834 2 hash_equals() JROOT/administrator/components/com_hikashop/ classes/order.php:1834 3 hikashopOrderClass->loadFullOrder() JROOT/components/com_hikashop/views/user/ view.html.php:297 4 userViewUser->cpanel_orders() JROOT/components/com_hikashop/views/user/ view.html.php:245 5 userViewUser->cpanel() JROOT/components/com_hikashop/views/user/ view.html.php:23 6 userViewUser->display() JROOT/libraries/src/MVC/Controller/ BaseController.php:697 7 Joomla\CMS\MVC\Controller\BaseController->display() JROOT/administrator/components/com_hikashop/ helpers/helper.php:2925 8 hikashopController->display() JROOT/components/com_hikashop/controllers/ user.php:196 9 userController->cpanel() JROOT/libraries/src/MVC/Controller/ BaseController.php:730 10 Joomla\CMS\MVC\Controller\BaseController->execute() JROOT/administrator/components/com_hikashop/ helpers/helper.php:2903 11 hikashopController->execute() JROOT/components/com_hikashop/hikashop.php:89 Root Cause Analysis In administrator/components/com_hikashop/classes/order.php, the loadFullOrder() method contains the following check: php$token = hikaInput::get()->getVar('order_token'); if(empty($token)) $token = $app->getUserState('com_hikashop.order_token'); if(empty($order->order_token) \|\| !hash_equals($order->order_token, $token)) { return null; } When a registered user (with a valid user_cms_id) accesses their own orders, $token is null because no order_token is present in the request or session — correctly so, since registered users should not need a token. However, the code reaches this branch due to a logic flow issue: the elseif condition for registered users (hikashop_loadUser(false) != $order->order_user_id) is not evaluated first for orders being loaded in the cpanel context. In PHP 8.3, hash_equals() now throws a TypeError when either argument is null, whereas in PHP 8.0–8.2 it would silently cast to string. Suggested fix: phpif(empty($order->order_token) \|\| !hash_equals($order->order_token, (string)$token)) { return null; } Impact Severity: Critical — the User Control Panel is completely broken for all users on PHP 8.3 All registered users are unable to view their orders, account details, or any user-facing HikaShop functionality The site redirects users to the login page, and after login, immediately returns a 500 error") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 months 3 weeks ago, by [smoothie](/forum/user/7989-smoothie "View smoothie's Profile") [Last Post](/forum/25-install-update/910528-subject-hash-equals-typeerror-on-user-control-panel-page-php-8-3-incompatib#371940 "Hi smoothie, Thank you for the detailed report and the stack trace, it was spot on. We have fixed it. What was happening: in loadFullOrder(), the branch that validates a guest order's access token was being reached from the "My account" page for an order whose customer record is a guest-checkout one. On the account page there is no order token in the URL or session, so the token was null, and PHP's hash_equals() rejects a null second argument with the TypeError you saw. The check now treats a missing token as simply an invalid one (access denied), which is the behaviour that was always intended, instead of letting null reach hash_equals. Two clarifications that may help you understand your own setup: - This is not a PHP 8.3 specific issue. hash_equals() has rejected a non-string argument since PHP 8.0. The version is not the trigger, the data is. - It does not affect all logged-in users. It only happens when the logged-in customer's order history contains a guest-checkout order (an order whose customer record has no linked Joomla user, i.e. a guest order). Customers whose orders were all placed while logged in take a different code path and were never affected. That is also why it is rarely seen and why it may not reproduce on a test site unless that exact situation exists. Thanks again for the precise report.") 5 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:295 | [Last Post](/forum/25-install-update/910528-subject-hash-equals-typeerror-on-user-control-panel-page-php-8-3-incompatib#371940 "Hi smoothie, Thank you for the detailed report and the stack trace, it was spot on. We have fixed it. What was happening: in loadFullOrder(), the branch that validates a guest order's access token was being reached from the "My account" page for an order whose customer record is a guest-checkout one. On the account page there is no order token in the URL or session, so the token was null, and PHP's hash_equals() rejects a null second argument with the TypeError you saw. The check now treats a missing token as simply an invalid one (access denied), which is the behaviour that was always intended, instead of letting null reach hash_equals. Two clarifications that may help you understand your own setup: - This is not a PHP 8.3 specific issue. hash_equals() has rejected a non-string argument since PHP 8.0. The version is not the trigger, the data is. - It does not affect all logged-in users. It only happens when the logged-in customer's order history contains a guest-checkout order (an order whose customer record has no linked Joomla user, i.e. a guest order). Customers whose orders were all placed while logged in take a different code path and were never affected. That is also why it is rarely seen and why it may not reproduce on a test site unless that exact situation exists. Thanks again for the precise report.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 months 3 weeks ago | | [](/forum/25-install-update/910525-price-calculations-v2-4-1-not-working-after-hikashop-6-4-1-update) | [Price Calculations v2.4.1 not working after HikaShop 6.4.1 update](/forum/25-install-update/910525-price-calculations-v2-4-1-not-working-after-hikashop-6-4-1-update "-- HikaShop version -- : 6.4.1 -- Joomla version -- : 6.1.0 -- PHP version -- : 8.4 I hope you can help me. Since updating HikaShop and the Price Calculations plugin, the price calculations on my product pages are no longer working. I am not a developer myself, so I reached out to Claude (AI assistant by Anthropic) for help investigating the issue. I want to be upfront about this — I am not certain whether the findings below are the actual cause, but I wanted to share everything we found so you have as much context as possible. Environment: - HikaShop Business: v6.4.1 - Price Calculations plugin: v2.4.1 - Joomla version: 6.1.0 What we found during investigation: 1. The browser console shows the following error on the product page: "Cannot read properties of null (reading 'price')" at aluminium-naam-typeplaat/:140 at xhr.onreadystatechange (hikashop.js:1587) 2. The AJAX call to /component/hikashop/calculations/calculate/ returns: "No product id" 3. When inspecting the form element on the product page via the browser console: - document.getElementById('hikashop_product_form') exists - However, the form only contains basic cart fields (cart_type, add, ctrl, task, return_url) - There is no product_id field and no custom fields present in the form - window.Oby.getFormData() therefore returns no product_id 4. In calculations.php (line 81), the generated JavaScript uses resp.price to read the AJAX response. Based on the changelog of v2.3.0, the response now returns price_value instead of price. I have already updated this line locally as a test, but this did not resolve the issue because the form is empty. After this test I bring everyting back to normal to instal the latets plugin again. 5. The form[name="hikashop_product_form"] appears to no longer contain the product data and custom field values that the plugin relies on. This may be related to a change in HikaShop 6.4.x in how the product form is structured or populated. Thank you very much for your time and support. Kind regards, Lumiga") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 months 3 weeks ago, by [Lumiga](/forum/user/31479-lumiga "View Lumiga's Profile") [Last Post](/forum/25-install-update/910525-price-calculations-v2-4-1-not-working-after-hikashop-6-4-1-update#371924 "Hi, Thanks for the very detailed report, it gives us a good starting point. One small correction first: the AJAX response of the plugin still returns a "price" field (not "price_value"), so that part of the AI's analysis was off. The real issue is the one you spotted right after it: the product form on the page is missing the product_id input, so the AJAX call goes out without a product_id and the server replies "No product id". Without a product_id, the JavaScript then tries to read the price out of an empty response, which is the "Cannot read properties of null (reading 'price')" error you see in the console. This is a known side effect of the product form restructuring that happened in HikaShop 6.4.0. HikaShop 6.4.1 already includes the fixes for it, both on the form side and on the JavaScript helper that the Price Calculations plugin uses to read the form. So in principle, on 6.4.1 it should be working out of the box. The two most common reasons it still doesn't work after the update are: 1. A cached copy of HikaShop's main JavaScript file is still being served to your browser, so the fix is technically deployed on the server but your browser is still running the old version. Could you try a hard refresh on the product page (Ctrl + Shift + R on Windows/Linux, Cmd + Shift + R on Mac), and also clear the Joomla cache from System > Maintenance > Clear Cache? Then reload the product page and check whether the calculation comes back. 2. Your Joomla template has a custom override of the HikaShop product view. Joomla template overrides take precedence over HikaShop's own files, so if the override was created before the 6.4.0 restructuring, it can keep the old form structure on the page and prevent the fix from taking effect. To check: in your Joomla files, look for a folder like templates/<your_template>/html/com_hikashop/product/ . If you see files like show_default.php, show.php, quantity.php inside it, then you do have overrides for the product page. If that is the case, the simplest test is to rename that "product" folder temporarily to "product_backup" and reload the product page, to see whether the calculation comes back. If it does, the overrides are the culprit and they need to be regenerated from the 6.4.1 versions.") 5 months 3 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:276 | [Last Post](/forum/25-install-update/910525-price-calculations-v2-4-1-not-working-after-hikashop-6-4-1-update#371924 "Hi, Thanks for the very detailed report, it gives us a good starting point. One small correction first: the AJAX response of the plugin still returns a "price" field (not "price_value"), so that part of the AI's analysis was off. The real issue is the one you spotted right after it: the product form on the page is missing the product_id input, so the AJAX call goes out without a product_id and the server replies "No product id". Without a product_id, the JavaScript then tries to read the price out of an empty response, which is the "Cannot read properties of null (reading 'price')" error you see in the console. This is a known side effect of the product form restructuring that happened in HikaShop 6.4.0. HikaShop 6.4.1 already includes the fixes for it, both on the form side and on the JavaScript helper that the Price Calculations plugin uses to read the form. So in principle, on 6.4.1 it should be working out of the box. The two most common reasons it still doesn't work after the update are: 1. A cached copy of HikaShop's main JavaScript file is still being served to your browser, so the fix is technically deployed on the server but your browser is still running the old version. Could you try a hard refresh on the product page (Ctrl + Shift + R on Windows/Linux, Cmd + Shift + R on Mac), and also clear the Joomla cache from System > Maintenance > Clear Cache? Then reload the product page and check whether the calculation comes back. 2. Your Joomla template has a custom override of the HikaShop product view. Joomla template overrides take precedence over HikaShop's own files, so if the override was created before the 6.4.0 restructuring, it can keep the old form structure on the page and prevent the fix from taking effect. To check: in your Joomla files, look for a folder like templates//html/com_hikashop/product/ . If you see files like show_default.php, show.php, quantity.php inside it, then you do have overrides for the product page. If that is the case, the simplest test is to rename that "product" folder temporarily to "product_backup" and reload the product page, to see whether the calculation comes back. If it does, the overrides are the culprit and they need to be regenerated from the 6.4.1 versions.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 5 months 3 weeks ago | | [](/forum/25-install-update/910510-custom-fields-filters-issue) | [Custom fields Filters issue](/forum/25-install-update/910510-custom-fields-filters-issue "-- HikaShop version -- : 6.4.1 -- Joomla version -- : 5.4.5 -- PHP version -- : 8.4 Good morning, When setting filters with custom fields, in the "custom field" field, I should be able to choose between 3 different custom fields but curently only one of my 3 custom fields is displayed. Any idea what's the issue? Thanks in advance for your help. Sandra") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 5 months 4 weeks ago, by [Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile") [Last Post](/forum/25-install-update/910510-custom-fields-filters-issue#371864 "You're totally right, I forgot I should not restrict to a category. Thanks again Sandra") 5 months 4 weeks ago by [Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile") | Replies:2 Views:284 | [Last Post](/forum/25-install-update/910510-custom-fields-filters-issue#371864 "You're totally right, I forgot I should not restrict to a category. Thanks again Sandra") by [Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile") 5 months 4 weeks ago | | [](/forum/25-install-update/910507-import-category-data) | [Import category data.](/forum/25-install-update/910507-import-category-data "Hello Nicolas. I would need to know if there is a way to import/modify fields such as "title, meta and description" of product categories with csv.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 months 2 days ago, by [Reincidente](/forum/user/12307-reincidente "View Reincidente's Profile") [Last Post](/forum/25-install-update/910507-import-category-data#371834 "Hello, Thanks for reaching out. The short answer is: HikaShop's built-in CSV import does not currently include the category metadata fields (page title, meta description, keywords, canonical, alias, etc.) row-by-row. It's primarily a product import that can auto-create categories with a name and a namekey, but it does not read the SEO columns. You have three practical paths depending on what you actually need. 1) Same value across many categories: HikaShop Massactions (built-in, Business edition) If your goal is to set the same value on many categories at once (for example, applying a SEO title pattern to all subcategories of a parent), the Massactions feature does it without any extra extension. - HikaShop > System > Massactions > New. - Massaction table: Category. - Add filters to select the categories you want to touch (by parent, by name pattern, by ID range, etc.). - Add the action "Update values" and pick the column you want to set: category_meta_description, category_keywords, category_page_title, category_canonical, category_alias, category_description, etc. - Save the massaction and run it. You can re-run it later or schedule it via the task plugin. The limitation is that "Update values" applies the same value to every selected category, so it's perfect for batch SEO conventions but not for a per-row import where every category has its own distinct values. 2) Per-row distinct values via CSV: RO CSVi (third-party extension) For a real category CSV import where each row carries the values for one category, the most complete option is RO CSVi by RolandD, a commercial Joomla extension dedicated to imports/exports for several Joomla components, HikaShop included. It supports every HikaShop category field, including all the ones you mentioned: - category_name, category_namekey, category_alias, category_description - category_meta_description, category_keywords, category_page_title, category_canonical - category_published, category_access, category_menu, category_layout, category_quantity_layout - category_parent_id, category_ordering, category_depth, category_left, category_right, category_path - category_type (mandatory: tells HikaShop whether you're importing product categories, manufacturers, taxes or order statuses, since they all share the same table) - category_id, category_created, category_modified, category_site_id Required columns for the import are category_path (the position in the tree) and category_type. The rest are optional and only the fields you include in the CSV are updated, which makes it easy to update only meta/SEO fields without touching anything else. Their documentation: rolandd.com/documentation/ro-csvi/hikash...shop-category-import (and the full field list at rolandd.com/documentation/ro-csvi/hikashop/available-fields ). It's the most established CSV import tool in the Joomla ecosystem and it's what most merchants use when they need this kind of granular import. 3) One-shot maintenance: HikaShop Migration tool or direct SQL If it's a single one-shot job and you don't want to bring in a new extension, you could use a direct SQL on #__hikashop_category in phpMyAdmin or via a small script. The relevant columns are category_meta_description, category_keywords, category_page_title, category_canonical, category_alias, category_description. Quick, but requires some proficiency with PHPMyAdmin. In your case, if you have many categories and per-row distinct meta values that you want to maintain over time, RO CSVi is probably the most efficient answer. If it's a one-time fix on a known set of categories with a shared SEO pattern, Massactions handles it without any extra extension.") 6 months 2 days ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:293 | [Last Post](/forum/25-install-update/910507-import-category-data#371834 "Hello, Thanks for reaching out. The short answer is: HikaShop's built-in CSV import does not currently include the category metadata fields (page title, meta description, keywords, canonical, alias, etc.) row-by-row. It's primarily a product import that can auto-create categories with a name and a namekey, but it does not read the SEO columns. You have three practical paths depending on what you actually need. 1) Same value across many categories: HikaShop Massactions (built-in, Business edition) If your goal is to set the same value on many categories at once (for example, applying a SEO title pattern to all subcategories of a parent), the Massactions feature does it without any extra extension. - HikaShop > System > Massactions > New. - Massaction table: Category. - Add filters to select the categories you want to touch (by parent, by name pattern, by ID range, etc.). - Add the action "Update values" and pick the column you want to set: category_meta_description, category_keywords, category_page_title, category_canonical, category_alias, category_description, etc. - Save the massaction and run it. You can re-run it later or schedule it via the task plugin. The limitation is that "Update values" applies the same value to every selected category, so it's perfect for batch SEO conventions but not for a per-row import where every category has its own distinct values. 2) Per-row distinct values via CSV: RO CSVi (third-party extension) For a real category CSV import where each row carries the values for one category, the most complete option is RO CSVi by RolandD, a commercial Joomla extension dedicated to imports/exports for several Joomla components, HikaShop included. It supports every HikaShop category field, including all the ones you mentioned: - category_name, category_namekey, category_alias, category_description - category_meta_description, category_keywords, category_page_title, category_canonical - category_published, category_access, category_menu, category_layout, category_quantity_layout - category_parent_id, category_ordering, category_depth, category_left, category_right, category_path - category_type (mandatory: tells HikaShop whether you're importing product categories, manufacturers, taxes or order statuses, since they all share the same table) - category_id, category_created, category_modified, category_site_id Required columns for the import are category_path (the position in the tree) and category_type. The rest are optional and only the fields you include in the CSV are updated, which makes it easy to update only meta/SEO fields without touching anything else. Their documentation: rolandd.com/documentation/ro-csvi/hikash...shop-category-import (and the full field list at rolandd.com/documentation/ro-csvi/hikashop/available-fields ). It's the most established CSV import tool in the Joomla ecosystem and it's what most merchants use when they need this kind of granular import. 3) One-shot maintenance: HikaShop Migration tool or direct SQL If it's a single one-shot job and you don't want to bring in a new extension, you could use a direct SQL on #__hikashop_category in phpMyAdmin or via a small script. The relevant columns are category_meta_description, category_keywords, category_page_title, category_canonical, category_alias, category_description. Quick, but requires some proficiency with PHPMyAdmin. In your case, if you have many categories and per-row distinct meta values that you want to maintain over time, RO CSVi is probably the most efficient answer. If it's a one-time fix on a known set of categories with a shared SEO pattern, Massactions handles it without any extra extension.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 months 2 days ago | | [](/forum/25-install-update/910457-how-to-migrate-from-authorize-net-sim-to-authorize-js) | [How to migrate from Authorize.net SIM to Authorize JS?](/forum/25-install-update/910457-how-to-migrate-from-authorize-net-sim-to-authorize-js "-- url of the page with the problem -- : grandprix-software-central.com/ -- HikaShop version -- : 6.4.0 -- Joomla version -- : 6.1.0 -- PHP version -- : 8.4 -- Browser(s) name and version -- : Firefox 149.0.2 I just purchased the Authorize JS plugin but am unsure how to migrate from the current plugin. I have installed and enabled the plugin. Just change API to DPM instead of SIM?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 months 3 weeks ago, by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile") [Last Post](/forum/25-install-update/910457-how-to-migrate-from-authorize-net-sim-to-authorize-js#371788 "Correct") 6 months 5 days ago by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile") | Replies:17 Views:419 | [Last Post](/forum/25-install-update/910457-how-to-migrate-from-authorize-net-sim-to-authorize-js#371788 "Correct") by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile") 6 months 5 days ago | | [](/forum/25-install-update/910485-on-user-action-log-hikashop) | [on user action log hikashop,](/forum/25-install-update/910485-on-user-action-log-hikashop "-- url of the page with the problem -- : ubuntushop.biz -- HikaShop version -- : 6.4.1 -- Joomla version -- : latest -- PHP version -- : 8.4 -- Error-message(debug-mod must be tuned on) -- : Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong." on user action log hikashop, click on a cart number. After that click on cancel then you get : Sorry, there was a problem we could not recover from. The server returned a "500 - Whoops, looks like something went wrong."") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 months 1 week ago, by [duportail](/forum/user/82788-duportail "View duportail's Profile") [Last Post](/forum/25-install-update/910485-on-user-action-log-hikashop#371741 "yes, it was if click on cancel. Thanks, Guy") 6 months 1 week ago by [duportail](/forum/user/82788-duportail "View duportail's Profile") | Replies:6 Views:299 | [Last Post](/forum/25-install-update/910485-on-user-action-log-hikashop#371741 "yes, it was if click on cancel. Thanks, Guy") by [duportail](/forum/user/82788-duportail "View duportail's Profile") 6 months 1 week ago | | [](/forum/25-install-update/910482-when-going-to-the-product-page-the-page-is-blank-joomlart-t4-sef) | [When going to the product page the page is blank - Joomlart T4 SEF](/forum/25-install-update/910482-when-going-to-the-product-page-the-page-is-blank-joomlart-t4-sef "-- url of the page with the problem -- : suffolkrecordssociety.com/publications/g...willows_1327_to_1559 -- HikaShop version -- : 6.4.1 -- Joomla version -- : 6.1 -- PHP version -- : 8.4 Hi, We have started to notice this over a few sites. Joomla 6 and latest hikashop has issues with the product page using Joomlart T4 framework.and SEF is turned on. Can something be done about this? It is only when SEF is turned on and the joomlart template is used. Any help would be appreciated as we use t$ a lot. Many thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 months 1 week ago, by [grayt7](/forum/user/30010-grayt7 "View grayt7's Profile") [Last Post](/forum/25-install-update/910482-when-going-to-the-product-page-the-page-is-blank-joomlart-t4-sef#371739 "Hi, There is no error message on the page indeed. And it works fine with the default template. So 2 things: - since it works fine when the template is not used, it's likely something linked to the template. Maybe you should check with their support, maybe they have a clue ? - since no error message displays on the page even though there is clearly a problem, it means that the hosting is configured to not display error messages. You'll have to contact your hosting support so that they can either tell you how to get access to the PHP error log, or how to activate the display of errors. Without the error message, it's difficult to say anything. It could come from anything.") 6 months 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:326 | [Last Post](/forum/25-install-update/910482-when-going-to-the-product-page-the-page-is-blank-joomlart-t4-sef#371739 "Hi, There is no error message on the page indeed. And it works fine with the default template. So 2 things: - since it works fine when the template is not used, it's likely something linked to the template. Maybe you should check with their support, maybe they have a clue ? - since no error message displays on the page even though there is clearly a problem, it means that the hosting is configured to not display error messages. You'll have to contact your hosting support so that they can either tell you how to get access to the PHP error log, or how to activate the display of errors. Without the error message, it's difficult to say anything. It could come from anything.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 months 1 week ago | | [](/forum/25-install-update/910488-hikashop-transactional-emails-functionality-and-preview) | [Hikashop - Transactional Emails: Functionality and Preview](/forum/25-install-update/910488-hikashop-transactional-emails-functionality-and-preview "-- HikaShop version -- : 6.4.1 -- Joomla version -- : 5.4.3 Hello I'm trying to understand and test Hikashop/Hikamarket's transactional emails and I have questions about several of them. Can you help me understand them and test them? Payment notification - When is it sent? To which recipient? Below are the emails, their names followed by the question or error encountered: * User account administrator notification - When is it sent? To which recipient? - Preview not working * Out of stock notification - Preview not available * New comment - Preview not available * Withdrawal user notification - When is it sent, to which recipient? - Preview not working * Withdrawal admin notification - When is it sent, to which recipient? - Preview not working * Market: Order status notification - Custom email template not loading, preview not working properly * Market: Product Creation - To which recipient? - Preview not working properly, even though I configured a custom email template, it uses the default template from the Hika installation * Market: Product decline - When is it sent, to which recipient? - Preview available, but even though I configured a custom email template, it uses the default template from the Hika installation * Market: Product Modification - Preview not working, even though I configured a custom email template, it uses the default template from the Hika installation * Market: User order notification - When is it sent? To which recipient? - Preview not available * Market: Vendor admin registration - When is it sent? To which recipient? - Preview not working * Market: Payment notification - When is it sent? To which recipient? - Preview not working * Market: Payment request - When is it sent? To which recipient? - Preview not working * Market: Vendor registration - When is it sent? To which recipient? - Preview not working * Market: Payment request - When is it sent? To which recipient? - Preview not working Thanks!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 months 1 week ago, by [nmacri](/forum/user/82748-nmacri "View nmacri's Profile") [Last Post](/forum/25-install-update/910488-hikashop-transactional-emails-functionality-and-preview#371735 "Hi, The payment notification email is sent to the shop owner when a payment notification is received from a payment gateway. It can be sent for successful ones but also for ones with an error with the payment notification. User account administrator notification -> sent to the admin after a user validates its account with the activation link in the email sent to the user after his registration only if the activation is configured to "admin". This tells the admin his needs to validate the registration and it is usually never used on an ecommerce website as it adds too much friction. Withdrawal user notification -> sent to the user after a user clicks on the withdrawal button for an order. www.hikashop.com/support/documentation/5...thdrawal-button.html Withdrawal admin notification -> sent to the admin after a user clicks on the withdrawal button for an order. www.hikashop.com/support/documentation/5...thdrawal-button.html Market: Product Creation -> Sent to the admin when a vendor creates a product (when validation of products created by vendors is activated) Market: Product decline -> Sent to the vendor when the admin refuses the product (when validation of products created by vendors is activated) Market: User order notification -> when the vendor use the "email" button of an order to contact the customer of an order under his perview. Market: Vendor admin registration -> Sent to the admin when a vendor registers. Market: Payment notification -> Payment notification email to the vendor when a payment notification is received for an order under his perview. Market: Payment request -> sent to the admin when vendor request a payment of his fees. Market: Vendor registration -> sent to the vendor after registration") 6 months 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:300 | [Last Post](/forum/25-install-update/910488-hikashop-transactional-emails-functionality-and-preview#371735 "Hi, The payment notification email is sent to the shop owner when a payment notification is received from a payment gateway. It can be sent for successful ones but also for ones with an error with the payment notification. User account administrator notification -> sent to the admin after a user validates its account with the activation link in the email sent to the user after his registration only if the activation is configured to "admin". This tells the admin his needs to validate the registration and it is usually never used on an ecommerce website as it adds too much friction. Withdrawal user notification -> sent to the user after a user clicks on the withdrawal button for an order. www.hikashop.com/support/documentation/5...thdrawal-button.html Withdrawal admin notification -> sent to the admin after a user clicks on the withdrawal button for an order. www.hikashop.com/support/documentation/5...thdrawal-button.html Market: Product Creation -> Sent to the admin when a vendor creates a product (when validation of products created by vendors is activated) Market: Product decline -> Sent to the vendor when the admin refuses the product (when validation of products created by vendors is activated) Market: User order notification -> when the vendor use the "email" button of an order to contact the customer of an order under his perview. Market: Vendor admin registration -> Sent to the admin when a vendor registers. Market: Payment notification -> Payment notification email to the vendor when a payment notification is received for an order under his perview. Market: Payment request -> sent to the admin when vendor request a payment of his fees. Market: Vendor registration -> sent to the vendor after registration") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 months 1 week ago | | [](/forum/25-install-update/910458-email-override-issues) | [Email Override Issues](/forum/25-install-update/910458-email-override-issues "-- HikaShop version -- : 6.4.0 -- Joomla version -- : 6.1.0 -- PHP version -- : 8.4 -- Browser(s) name and version -- : Firefox 149.0.2 -- Error-message(debug-mod must be tuned on) -- : Forbidden You don't have permission to access this resource. In reviewing my email overrides, I have run into two issues. * I am unable to save changes to any of them or even click on the Cancel button without getting a "You don't have permission to access this resource." error. I checked file and folder permissions and those look proper. I have to download the files via FTP, edit them and upload to get around this issue. * When trying to "See Modifications", while using the dark theme, the text is unreadable. The dark theme is not being applied. I have to switch to light theme so see them. I also notice the theme issue when viewing an email in the Email Log.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 months 3 weeks ago, by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile") [Last Post](/forum/25-install-update/910458-email-override-issues#371660 "Must have been quite some time ago, if that is the case. Got it ironed out now. Thanks.") 6 months 2 weeks ago by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile") | Replies:13 Views:463 | [Last Post](/forum/25-install-update/910458-email-override-issues#371660 "Must have been quite some time ago, if that is the case. Got it ironed out now. Thanks.") by [gpraceman](/forum/user/37240-gpraceman "View gpraceman's Profile") 6 months 2 weeks ago | | [](/forum/25-install-update/910445-email-format-with-custom-fields-aligned-vertically-vs-table-row) | [Email format with custom fields aligned vertically (vs table row)](/forum/25-install-update/910445-email-format-with-custom-fields-aligned-vertically-vs-table-row "-- HikaShop version -- : 6.4.0 -- Joomla version -- : 6.0.3 -- PHP version -- : 8.3.30 -- Browser(s) name and version -- : Firefox 149.0.2 -- Error-message(debug-mod must be tuned on) -- : No error message. Email format question. Thank you in advance for your help. We soft-launched the wmrhill.com site so we could work out any kinks. Question: How can I adjust the email template so custom fields align vertically and not in a table row? Is there an existing template that is more suitable to that scenario? We are using about 6 custom fields for a quoting system, and some of those have more than one option (ie natural white or lug jar). So the email message is cutting off. Cheers, Mary Layman") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 months 3 weeks ago, by [posurreal](/forum/user/35847-posurreal "View posurreal's Profile") [Last Post](/forum/25-install-update/910445-email-format-with-custom-fields-aligned-vertically-vs-table-row#371659 "Hi Nicolas, You are a javascript wizard! Thank you for providing the replacements for email notifications. I realize it took a while to do. I'm thankful to report that the email templates are looking good! I did not have much luck with the back end area for emails, but I found the location of the files, downloaded them, tweaked them, and uploaded again. I love how you established .modified in the file names. Clever when you upgrade Hikashop. --- Overall --- The client is really happy about the website! We've been updating the quality of the images since it was built over 8 years ago w/ Joomla 3, when phone or other device hardware was older. Thank you, Mary ---- PREVIOUS post was updated. ---") 6 months 2 weeks ago by [posurreal](/forum/user/35847-posurreal "View posurreal's Profile") | Replies:5 Views:288 | [Last Post](/forum/25-install-update/910445-email-format-with-custom-fields-aligned-vertically-vs-table-row#371659 "Hi Nicolas, You are a javascript wizard! Thank you for providing the replacements for email notifications. I realize it took a while to do. I'm thankful to report that the email templates are looking good! I did not have much luck with the back end area for emails, but I found the location of the files, downloaded them, tweaked them, and uploaded again. I love how you established .modified in the file names. Clever when you upgrade Hikashop. --- Overall --- The client is really happy about the website! We've been updating the quality of the images since it was built over 8 years ago w/ Joomla 3, when phone or other device hardware was older. Thank you, Mary ---- PREVIOUS post was updated. ---") by [posurreal](/forum/user/35847-posurreal "View posurreal's Profile") 6 months 2 weeks ago | | [](/forum/25-install-update/910467-erreur-a-linstallation-et-class-hikashopjoomlaplugin-not-found) | [Erreur à l'installation et Class "hikashopJoomlaPlugin" not found](/forum/25-install-update/910467-erreur-a-linstallation-et-class-hikashopjoomlaplugin-not-found "-- HikaShop version -- : 6.4.1 -- Joomla version -- : 4.4.14 -- PHP version -- : 8.1.32 Bonjour, Nous avons installé la version 6.4.1 par dessus la version 4.4.0 d'Hikashop. Nous avons eu un message d'erreur à l'installation (cf image jointe). Et lorsqu'on essaie d'aller dans l'admin du composant on a le message : Class "hikashopJoomlaPlugin" not found Merci d'vanace.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 6 months 2 weeks ago, by [slaricharderie](/forum/user/84047-slaricharderie "View slaricharderie's Profile") [Last Post](/forum/25-install-update/910467-erreur-a-linstallation-et-class-hikashopjoomlaplugin-not-found#371653 "Bonjour, Téléchargez le paquet d'installation d'HikaShop sur notre site et regardez le fichier back/extensions/plg_system_hikashopaffiliate/hikashopaffiliate.php C'est ce fichier qui est copié par HikaShop dans plugins/system/hikashopaffiliate/hikashopaffiliate.php durant les installations et mises à jour d'HikaShop. Vous pourrez voir qu'il n'y a aucune mention de JPlugin dans ce fichier. Donc cette erreur est impossible. Aussi, vous verrez le numéro de version du fichier au début du fichier. Il correspond au numéro de version d'HikaShop. Je vous invite ensuite à vérifier le numéro de version dans le fichier plugins/system/hikashopaffiliate/hikashopaffiliate.php Vous avez surement une ancienne version du fichier. Ce que tout cela indique, c'est que vous avez surement un problème de permissions sur les dossiers des plugins ce qui empêche l'installation / mise à jour d'HikaShop de mettre à jour les fichiers des plugins et donc, vous utilisez d'anciennes versions de ces plugins qui ne sont pas complètement compatible avec Joomla 6. Il va falloir corriger les permissions des dossiers puis installer à nouveau HikaShop pour qu'il puisse mettre à jour les fichiers des plugins. Ensuite, vous n'aurez plus cette erreur.") 6 months 2 weeks ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:8 Views:372 | [Last Post](/forum/25-install-update/910467-erreur-a-linstallation-et-class-hikashopjoomlaplugin-not-found#371653 "Bonjour, Téléchargez le paquet d'installation d'HikaShop sur notre site et regardez le fichier back/extensions/plg_system_hikashopaffiliate/hikashopaffiliate.php C'est ce fichier qui est copié par HikaShop dans plugins/system/hikashopaffiliate/hikashopaffiliate.php durant les installations et mises à jour d'HikaShop. Vous pourrez voir qu'il n'y a aucune mention de JPlugin dans ce fichier. Donc cette erreur est impossible. Aussi, vous verrez le numéro de version du fichier au début du fichier. Il correspond au numéro de version d'HikaShop. Je vous invite ensuite à vérifier le numéro de version dans le fichier plugins/system/hikashopaffiliate/hikashopaffiliate.php Vous avez surement une ancienne version du fichier. Ce que tout cela indique, c'est que vous avez surement un problème de permissions sur les dossiers des plugins ce qui empêche l'installation / mise à jour d'HikaShop de mettre à jour les fichiers des plugins et donc, vous utilisez d'anciennes versions de ces plugins qui ne sont pas complètement compatible avec Joomla 6. Il va falloir corriger les permissions des dossiers puis installer à nouveau HikaShop pour qu'il puisse mettre à jour les fichiers des plugins. Ensuite, vous n'aurez plus cette erreur.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 6 months 2 weeks ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.066 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)