[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6327 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/828870-why-this-now-component-hikashop) | [Why this now > component/hikashop/](/forum/25-install-update/828870-why-this-now-component-hikashop "Hi there, Before when I was using the starter edition my url looked like this: online-store/product/5-knife2/category_pathway-17 Now that I upgraded to essential it looks like this: airsoftandtacticalgear.co.za/online-store.html (Select a category >>) airsoftandtacticalgear.co.za/online-stor...egory/17-blades.html (Select an Item >>) airsoftandtacticalgear.co.za/component/h...y-17.html?Itemid=125 I mean who invited this guy >> ?Itemid=125 and also why this now >> airsoftandtacticalgear.co.za/component/hikashop , when this was better >> airsoftandtacticalgear.co.za/online-store/category") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 8 months ago, by [nowherenowhere](/forum/user/4234-nowherenowhere "View nowherenowhere's Profile") [Last Post](/forum/25-install-update/828870-why-this-now-component-hikashop#39726 "That's just the same problem as this one: www.hikashop.com/en/forum/4-how-to/39569...ody-class.html#39612") 14 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:372 | [Last Post](/forum/25-install-update/828870-why-this-now-component-hikashop#39726 "That's just the same problem as this one: www.hikashop.com/en/forum/4-how-to/39569...ody-class.html#39612") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 8 months ago | | [](/forum/25-install-update/828869-can-not-edit-the-adresses-in-user-menu) | [Can not edit the adresses in user menu](/forum/25-install-update/828869-can-not-edit-the-adresses-in-user-menu "Hello, I have a strange problem. I copied all the data-tables from hikashop from the joomla 1.5 to the 2.5 installation. It seems that all works fine now and I could go online with the new site. But after some tests I have some problems. When I login into the site and go to the user menu then there is an option to edit the saved adresses for me. But if I klick this and want to change my address than there is nothing showed and it says that I should login, but I am allready logged in. AND, the menu "Entries registration" shows nothing..... Please help me so that I could go online with the new site. Thanks! Regards, Benny.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 8 months ago, by [benkly](/forum/user/547-benkly "View benkly's Profile") [Last Post](/forum/25-install-update/828869-can-not-edit-the-adresses-in-user-menu#39700 "Hi, Could you give a link to these pages (with an access) so that we can see the problem ?") 14 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:310 | [Last Post](/forum/25-install-update/828869-can-not-edit-the-adresses-in-user-menu#39700 "Hi, Could you give a link to these pages (with an access) so that we can see the problem ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 8 months ago | | [](/forum/25-install-update/828612-error-message-model-class-categorymodelcategory-no) | [Error message:Model class categoryModelCategory no](/forum/25-install-update/828612-error-message-model-class-categorymodelcategory-no "hello sirs, can you help me with this error message: Model class categoryModelCategory not found in file" when I try displaying my cart in category view also, why is it that the product view doesnt show anything? - blank page. Im using Joomla v1.6 thanks Tokunbo") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 1 month ago, by [tokunbo](/forum/user/3971-tokunbo "View tokunbo's Profile") [Last Post](/forum/25-install-update/828612-error-message-model-class-categorymodelcategory-no#39691 "That error comes from the "front end user access" plugin. If you have that extension installed on your website. Unpublish it and it should work. Then, contact the developer of that extension for help on how to fix that problem.") 14 years 8 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:865 | [Last Post](/forum/25-install-update/828612-error-message-model-class-categorymodelcategory-no#39691 "That error comes from the "front end user access" plugin. If you have that extension installed on your website. Unpublish it and it should work. Then, contact the developer of that extension for help on how to fix that problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 8 months ago | | [](/forum/25-install-update/828736-product-review) | [Product review.](/forum/25-install-update/828736-product-review "I want to know if hikashop plans to add a feature where customers can write a review about the product they are viewing or their shopping experience or rate the page they are on.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 11 months ago, by [imssupply77074](/forum/user/3216-imssupply77074 "View imssupply77074's Profile") [Last Post](/forum/25-install-update/828736-product-review#39350 "Looking forward to it! :woohoo: Edit: Any progress?") 14 years 9 months ago by [jackinthex](/forum/user/1902-jackinthex "View jackinthex's Profile") | Replies:10 Views:1139 | [Last Post](/forum/25-install-update/828736-product-review#39350 "Looking forward to it! :woohoo: Edit: Any progress?") by [jackinthex](/forum/user/1902-jackinthex "View jackinthex's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828864-product-image-squashed-after-update-hikashop1-5-6) | [Product image squashed after update Hikashop1.5.6](/forum/25-install-update/828864-product-image-squashed-after-update-hikashop1-5-6 "Hi, I updated to Hikashop1.5.6 today. Then the product image in the product page became squashed. I checked the control panel but everything same as before update and I can't find anywhere to change it. Could you please help me to fix this problem. Thank you very much. Saya") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [sayaminami](/forum/user/4689-sayaminami "View sayaminami's Profile") [Last Post](/forum/25-install-update/828864-product-image-squashed-after-update-hikashop1-5-6#39281 "I am sorry, I fixed it by myself. I just needed set up again Configuration>Files tab after update. Thank you very much. Saya") 14 years 9 months ago by [sayaminami](/forum/user/4689-sayaminami "View sayaminami's Profile") | Replies:1 Views:387 | [Last Post](/forum/25-install-update/828864-product-image-squashed-after-update-hikashop1-5-6#39281 "I am sorry, I fixed it by myself. I just needed set up again Configuration>Files tab after update. Thank you very much. Saya") by [sayaminami](/forum/user/4689-sayaminami "View sayaminami's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828863-model-class-categorymodelcategory-not-found-in-fil) | [Model class categoryModelCategory not found in fil](/forum/25-install-update/828863-model-class-categorymodelcategory-not-found-in-fil "I am getting the error message,"Model class categoryModelCategory not found in file" when I clcik on category menu on front-end after installing some extensions lately. The error is not preventing any...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [rshenje](/forum/user/4439-rshenje "View rshenje's Profile") [Last Post](/forum/25-install-update/828863-model-class-categorymodelcategory-not-found-in-fil#39263 "That error comes from the "front end user access" plugin: www.hikashop.com/en/forum/4-how-to/35234...nd-in-fil.html#35234") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:511 | [Last Post](/forum/25-install-update/828863-model-class-categorymodelcategory-not-found-in-fil#39263 "That error comes from the "front end user access" plugin: www.hikashop.com/en/forum/4-how-to/35234...nd-in-fil.html#35234") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828859-time-order-and-its-expiry) | [Time order and its expiry](/forum/25-install-update/828859-time-order-and-its-expiry "I need some clarification. - How long an order created but not confirmed stays in the database ? - Can I set a time after which an order unconfirmed is automatically canceled ? - My problem is: if a customer makes an order but does not pay it can the system automatically deletes the order after xxx days? - Could you explain better what is "Cart retain period" and "Frequency of the check for the cart"? I read your help instruction but I didn't understand very well. Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") [Last Post](/forum/25-install-update/828859-time-order-and-its-expiry#39210 "Yes. they won't be affected by the plugin. You can leave your confirmed orders as they are.") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:803 | [Last Post](/forum/25-install-update/828859-time-order-and-its-expiry#39210 "Yes. they won't be affected by the plugin. You can leave your confirmed orders as they are.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828862-zones-incorrect-for-malta) | [Zones incorrect for Malta](/forum/25-install-update/828862-zones-incorrect-for-malta "Hi, For Malta, the States are not technically correct. Villages and Towns have been used as States. There are two Islands: Malta and Gozo. Country is Malta, but Gozo is a Region - also important as there are a few town names in each island which are identical. e.g. Rabat, Malta and Rabat Gozo, Mgarr Malta, Mgarr Gozo, Zebbug, Malta, Zebbug, Gozo So, either the States need to be reduced simply to: Malta Gozo Or The Gozo town names are suffixed as follows: Gharb, Gozo San Lawrenz, Gozo Ghasri, Gozo Zebbug, Gozo Marsalforn, Gozo Victoria, Gozo (also known as Rabat, Gozo) Fontana, Gozo Xaghra, Gozo Nadur, Gozo Qala, Gozo Ghajnsielem, Gozo Mgarr, Gozo Sannat, Gozo Munxar,Gozo Xlendi, Gozo I think that's all the entries. The ones in bold are the biggest issue as they are towns in both islands. However, surely it would be simpler to have 3 tables: Countries, States, Cities, linked with country code and country-state codes respectively? then the states for Malta can simply be: Malta and Gozo Also, some names with incorrect spelling: Gaxaq - should be Ghaxaq Xagra - should be Xaghra Melliea - should be Mellieha Xgajra - should be Xghajra These would need to be changed in the product. Thoughts?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [paced](/forum/user/5786-paced "View paced's Profile") [Last Post](/forum/25-install-update/828862-zones-incorrect-for-malta#39208 "Indeed, if we put malta and gozo as states, malta would appear twice in the address, once for the country and once for the state. Having a blank state is possible. It's a bit strange for the customers but I don't see a problem with that. Not having that selection would be just a matter of unpublishing the zone, so not really a problem. I think that we're gonna go with that. You can unpublish the current states and create new states for what you need. As long as you don't delete the states, they won't be inserted back during the update and the update doesn't remove any state. So you can do this and update without any problems.") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:257 | [Last Post](/forum/25-install-update/828862-zones-incorrect-for-malta#39208 "Indeed, if we put malta and gozo as states, malta would appear twice in the address, once for the country and once for the state. Having a blank state is possible. It's a bit strange for the customers but I don't see a problem with that. Not having that selection would be just a matter of unpublishing the zone, so not really a problem. I think that we're gonna go with that. You can unpublish the current states and create new states for what you need. As long as you don't delete the states, they won't be inserted back during the update and the update doesn't remove any state. So you can do this and update without any problems.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828840-upgrading-to-2-5) | [Upgrading to 2.5](/forum/25-install-update/828840-upgrading-to-2-5 "I have a site with hikashop business. Do I need to do anything specific to upgrade to 2.5?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [rshenje](/forum/user/4439-rshenje "View rshenje's Profile") [Last Post](/forum/25-install-update/828840-upgrading-to-2-5#39175 "Yes, this method is fine if you run Joomla 1.6 or Joomla 1.7. If you run Joomla 1.5 you will need to 'migrate' to J2.5") 14 years 9 months ago by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile") | Replies:5 Views:516 | [Last Post](/forum/25-install-update/828840-upgrading-to-2-5#39175 "Yes, this method is fine if you run Joomla 1.6 or Joomla 1.7. If you run Joomla 1.5 you will need to 'migrate' to J2.5") by [woonydanny](/forum/user/5795-woonydanny "View woonydanny's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828850-pre-sales-questions-can-hikashop-do-the-following) | [Pre-Sales Questions. Can Hikashop do the following](/forum/25-install-update/828850-pre-sales-questions-can-hikashop-do-the-following "Hi, I took a look at Hikashop features and I must say that the business version has pretty much all the features I need, however I have a client with specific needs and before I go an purchase the business version I'd like to know if Hikashop can satisfy these needs by developing plugins. So here's the situation. My client has a stock management software "Simply Accounting" which he uses to manage his stock and he wants to be able to synchronize his stock with Hikashop. I know that the stock management software company offers a module to integrate "Simply Accounting" with the store. What concerns me is that the client has his products organized as follow. Each line of product has several characteristics, so let's say we have t-shirt and it has 3 colors and 5 sizes and we have a SKU for each combination. Example: Product Name Color Size SKU Price T-shirt 1 Red Small 001122 $11.50 T-shirt 1 Red Medium 001122 $11.50 T-shirt 1 Red Large 001133 $12.50 T-shirt 1 Red XL 001144 $13.00 T-shirt 1 Red XXL 001155 $13.50 T-shirt 1 Green Smal 002211 $11.50 T-shirt 1 Green Medium 002222 $12.00 and so on Can I accomplish this by developing a plugin and will I be able to upgrade to future versions of Hikashop without messing too much with the plugin? Thank you very much for your help.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [freeman76](/forum/user/6022-freeman76 "View freeman76's Profile") [Last Post](/forum/25-install-update/828850-pre-sales-questions-can-hikashop-do-the-following#39087 "Hi, Once you add your characteristics to the product, click on the "manage variants" button. There, you will be able to delete the variants you don't need for that product. Then, the variants won't be buyable by the users and if possible the characteristic values will be removed from the dropdowns too.") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:720 | [Last Post](/forum/25-install-update/828850-pre-sales-questions-can-hikashop-do-the-following#39087 "Hi, Once you add your characteristics to the product, click on the "manage variants" button. There, you will be able to delete the variants you don't need for that product. Then, the variants won't be buyable by the users and if possible the characteristic values will be removed from the dropdowns too.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828861-how-to-link-joomla-to-hikashop) | [how to link joomla to hikashop..??](/forum/25-install-update/828861-how-to-link-joomla-to-hikashop "I have posted some categories and products on hikashop but nothing is showing,do I miss something? in virtuemart I just linked the menu shop,In hikashop,I am confused what to do i installed joomla and...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [shiri](/forum/user/6072-shiri "View shiri's Profile") [Last Post](/forum/25-install-update/828861-how-to-link-joomla-to-hikashop#39043 "I did it...") 14 years 9 months ago by [shiri](/forum/user/6072-shiri "View shiri's Profile") | Replies:1 Views:191 | [Last Post](/forum/25-install-update/828861-how-to-link-joomla-to-hikashop#39043 "I did it...") by [shiri](/forum/user/6072-shiri "View shiri's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828855-no-delivery-method-update-in-the-checkout-page) | [No delivery method update in the checkout page](/forum/25-install-update/828855-no-delivery-method-update-in-the-checkout-page "Hello again. I have the folllowing problem: I have 2 delivery methods in my store: free self pickup and delivery (min. buy of 150). I added couple of products (total sum less than 150) to the cart, and began a checkout. Only "self pickup" showed up in the checkout page, as it's supposed to be. Then I changed the number of items and clicked on the refresh button. Number of items and totals were updated (more than 150), but only "self pickup" showed up. I have to say that your support in this forum is exellent-fast and acurate.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile") [Last Post](/forum/25-install-update/828855-no-delivery-method-update-in-the-checkout-page#38998 "Thank you,it worked. I must send weight AND include virtual prices") 14 years 9 months ago by [oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile") | Replies:2 Views:1442 | [Last Post](/forum/25-install-update/828855-no-delivery-method-update-in-the-checkout-page#38998 "Thank you,it worked. I must send weight AND include virtual prices") by [oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828851-where-are-the-css-files-in-the-server-folders) | [Where are the CSS files in the server folders?](/forum/25-install-update/828851-where-are-the-css-files-in-the-server-folders "Hi: Pardon my ignorance, but I can not find the CSS files in the server folders. Thank you. Robert") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [izonevision](/forum/user/121-izonevision "View izonevision's Profile") [Last Post](/forum/25-install-update/828851-where-are-the-css-files-in-the-server-folders#38971 "If you don't see the difference after changing the CSS, please make sure that you deleted your browser's cache. Otherwise, you might still be using the previous version of the CSS, cached by your browser.") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:710 | [Last Post](/forum/25-install-update/828851-where-are-the-css-files-in-the-server-folders#38971 "If you don't see the difference after changing the CSS, please make sure that you deleted your browser's cache. Otherwise, you might still be using the previous version of the CSS, cached by your browser.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828802-paypal-sandbox-error) | [paypal sandbox error](/forum/25-install-update/828802-paypal-sandbox-error "Hi, Could you please advise what's wrong and help me to solve it while checking out redirect to paypal and then show the below message from paypal sandbox mode: Error Detected Error Message The link you have used to enter the PayPal system contains an incorrectly formatted item amount. Thanks in advance! Jade") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [jade](/forum/user/4259-jade "View jade's Profile") [Last Post](/forum/25-install-update/828802-paypal-sandbox-error?start=20#38921 "Almost but yes. I said to replace one by the other, not to have both. So, for example: $vars["amount_1"]=round($order->cart->full_total->prices[0]->price_value_with_tax,(int)$currency->currency_locale); should become: $vars["amount_1"]=round($order->cart->full_total->prices[0]->price_value_with_tax,2);") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/25-install-update/828802-paypal-sandbox-error?start=0 "Page:1") - [2](/forum/25-install-update/828802-paypal-sandbox-error?start=20 "Page:2") | Replies:27 Views:1837 | [Last Post](/forum/25-install-update/828802-paypal-sandbox-error?start=20#38921 "Almost but yes. I said to replace one by the other, not to have both. So, for example: $vars["amount_1"]=round($order->cart->full_total->prices[0]->price_value_with_tax,(int)$currency->currency_locale); should become: $vars["amount_1"]=round($order->cart->full_total->prices[0]->price_value_with_tax,2);") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828834-ajax-problem-with-sef-403-error-and-more) | [Ajax problem with SEF 403 error and more](/forum/25-install-update/828834-ajax-problem-with-sef-403-error-and-more "Hi, Whenever I setup "Use AJAX when possible for add to cart buttons" to Yes, two things happen: 1st: It does not do anything when I click add to cart. If I open Chrome's inspector, it says I am getting a 403 error. If I turn off SEF, it will add the item to the cart, but then I get into a second problem. 2nd: There is no pop up window when I add something to the cart. I've changed "Notice popup display time" up and down with no luck. The only other components running on the site are Mosets Tree, AcyMailing, Akeeba, JoomFish! and FPSS. I have looked through the forum and the only answers to similar questions were that there was a directory that crashed with SEF and some other components messing with it. Neither look like our problem.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [woodman](/forum/user/5893-woodman "View woodman's Profile") [Last Post](/forum/25-install-update/828834-ajax-problem-with-sef-403-error-and-more#38903 "That's because of the charset set by your server. If you turn off the option "Use AJAX when possible for add to cart buttons" in the configuration of HikaShop, the cart module won't be loaded in ajax and you should not have that problem.") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:764 | [Last Post](/forum/25-install-update/828834-ajax-problem-with-sef-403-error-and-more#38903 "That's because of the charset set by your server. If you turn off the option "Use AJAX when possible for add to cart buttons" in the configuration of HikaShop, the cart module won't be loaded in ajax and you should not have that problem.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828854-unable-to-install-hikashop) | [Unable to install hikashop](/forum/25-install-update/828854-unable-to-install-hikashop "Hello: I am having a problem installing hikashop. I did actually install it yesterday, but during the configuration process, I deleted too many tax zones. So, I tried to reinstall hikashop to add them back. The system worked for several minutes, then came back to the joomla extension installation screen. No changes were made. I then tried uninstalling hikashop to start over and received several errors about not being able to delete several modules and menus. Next, I deleted all hikashop tables from the database and any reference in the extension table. Upon reinstallation, the system worked for several minutes, then came back to the installation screen. Hikashop is not installed, and no changes are made to the joomla database. Thank you in advance for helping me :)") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [paul@rm2u](/forum/user/4530-paul-rm2u "View paul@rm2u's Profile") [Last Post](/forum/25-install-update/828854-unable-to-install-hikashop#38821 "Hi, Try to delete the hikashop tables (if they are there), then activate joomla's debug mode in the configuration and try an install via FTP as explained there: www.hikashop.com/en/support/documentatio...-install.html#errors") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:322 | [Last Post](/forum/25-install-update/828854-unable-to-install-hikashop#38821 "Hi, Try to delete the hikashop tables (if they are there), then activate joomla's debug mode in the configuration and try an install via FTP as explained there: www.hikashop.com/en/support/documentatio...-install.html#errors") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828563-page-not-found-listing-hikashop-1-5-3-j-1-7) | [Page not found - listing Hikashop 1.5.3 + J 1.7](/forum/25-install-update/828563-page-not-found-listing-hikashop-1-5-3-j-1-7 "After upgrading to Joomla 1.7 and Hikashop 1.5.3 whenever we try to add a product the the shopping cart the pop-up box appears but no product is added to the shopping cart. When we click proceed to checkout on the popup message sometimes you get the pop-up box saying 'the cart is empty' and 'product added successfully to cart' in the same popup message: Then at other times if you try again, you get a 404 error "Page not found : listing". The URL it tries to redirect to is www.fairweatherdesign.com.au/uniquefinds/product/listing (the online shop URL is www.fairweatherdesign.com.au/uniquefinds ) Similar issue occurs if we change the "After a product is added to the cart.." setting to a different option.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 3 months ago, by [fairweather](/forum/user/3201-fairweather "View fairweather's Profile") [Last Post](/forum/25-install-update/828563-page-not-found-listing-hikashop-1-5-3-j-1-7#38807 "Hello Nicolas, thank you for your reply! I realized that it was some kind of "misunderstanding" between the component I use to manage the sef url and hikashop, as soon as i and reactivated it everything was fine. Thank you anyway for your help, always appreciated :) R. PS: The component is sh404 sef.") 14 years 9 months ago by [grafikmania](/forum/user/3972-grafikmania "View grafikmania's Profile") | Replies:4 Views:1063 | [Last Post](/forum/25-install-update/828563-page-not-found-listing-hikashop-1-5-3-j-1-7#38807 "Hello Nicolas, thank you for your reply! I realized that it was some kind of "misunderstanding" between the component I use to manage the sef url and hikashop, as soon as i and reactivated it everything was fine. Thank you anyway for your help, always appreciated :) R. PS: The component is sh404 sef.") by [grafikmania](/forum/user/3972-grafikmania "View grafikmania's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828843-description-disappears-when-updating-variants) | [Description disappears when updating variants](/forum/25-install-update/828843-description-disappears-when-updating-variants "I have run into a problem whenever variants are use and updated for a product. I think I have narrowed it down to a series of steps, but am unsure if this is a feature or a bug (possibly introduced in 1.5.6). Steps followed: New product created with description Assign 1 set of characteristics (3 choices) Variants generated automatically - product still shows description in front end properly but since no customization has been done to the variants, my different pricing does not show. Modify one variant via "Manage Variants" to assign a price to variant (no other change). Revisit product. Product description disappears for that variant selection. Only variant description will show if one is entered for that variant. I believe I upgraded from 1.5.3 before 1.5.6 and it did not do this in that version. Is it now required to enter a description in every variant so that something shows in the product page? Can it not be set to default to show the general product description and additionally show the variant description if one is entered? Thank you, Bob") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [bullgator](/forum/user/5955-bullgator "View bullgator's Profile") [Last Post](/forum/25-install-update/828843-description-disappears-when-updating-variants#38768 "Yes. If you use the latest version, it's actually the file "show_default" that you should edit and change the code: by:") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:2819 | [Last Post](/forum/25-install-update/828843-description-disappears-when-updating-variants#38768 "Yes. If you use the latest version, it's actually the file "show_default" that you should edit and change the code: by:") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828831-search-products-by-product-code) | [Search products by product\_code!?](/forum/25-install-update/828831-search-products-by-product-code "Today, after importing some products throught the csv import i've realized that if i put in the searchbox the product_code it doesnt get the products listed, how can i accomplish that?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [protorob](/forum/user/5729-protorob "View protorob's Profile") [Last Post](/forum/25-install-update/828831-search-products-by-product-code#38553 "We'll look at adding an option to handle that for next version. If you upgrade before, you will indeed have to redo your modifications after the update/upgrade.") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:18 Views:526 | [Last Post](/forum/25-install-update/828831-search-products-by-product-code#38553 "We'll look at adding an option to handle that for next version. If you upgrade before, you will indeed have to redo your modifications after the update/upgrade.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [](/forum/25-install-update/828848-categories-are-not-showing) | [Categories are not showing](/forum/25-install-update/828848-categories-are-not-showing "Hello, I have the following problem: I loged to my web site, and my cart (module) had a couple of items in it. I tried to add new items to the cart (the cart was updated) and clicked on "continue to checkout" in a popup window. Then, i was redirected to a main category page (root), with the description text, but with no visible categories. It happenes all the time. Another problem i have: I configured 2 delivery methods: self pickup and a delivery (min. of 150$). i was testing the store, and i saw that sometimes, only "self pickup" displayed, although the payment amount was more than 150$. Pardon for my English and i hope that you could help me") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 14 years 9 months ago, by [oleg1411](/forum/user/5266-oleg1411 "View oleg1411's Profile") [Last Post](/forum/25-install-update/828848-categories-are-not-showing#38510 "You seem to have some caching issues. Make sure that the joomla cache in the configuration is disabled and that the joomla cache plugin is disabled in the plugins manager and try again. That should hopefully help solve both problems.") 14 years 9 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:233 | [Last Post](/forum/25-install-update/828848-categories-are-not-showing#38510 "You seem to have some caching issues. Make sure that the joomla cache in the configuration is disabled and that the joomla cache plugin is disabled in the plugins manager and try again. That should hopefully help solve both problems.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 14 years 9 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.053 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)