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#  [Install &amp; Update](/forum/25-install-update "View Category 'Install &amp; Update'")  6327 topics

| Having an installation or update issue? You will probably find some help here. |
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| <a id="forumtop"> </a> [  ](#forumbottom) | Subject | Replies / Views | Last Post |
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| [](/forum/25-install-update/828577-taxes-for-dummies-version-please) | [Taxes for Dummies version please](/forum/25-install-update/828577-taxes-for-dummies-version-please "I've read everything I can find on this, but still can't grasp this.  Could someone give me the step by step version to accomplish...  1. Only California customers will be charge 7.25%  2. Everyone else will not be charge tax.  3. All products should display their price before taxes and only show the tax price at checkout if they enter a California address.  Thanks.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 15 years 3 months ago, by [robert2301](/forum/user/2689-robert2301 "View robert2301's Profile")       [Last Post](/forum/25-install-update/828577-taxes-for-dummies-version-please#36448 "For that, you should edit your products listings menus and modules via the menu Display-&gt;Content menus/modules and change the option &quot;Show taxed prices&quot;.") 14 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9  Views:2399 | [Last Post](/forum/25-install-update/828577-taxes-for-dummies-version-please#36448 "For that, you should edit your products listings menus and modules via the menu Display-&gt;Content menus/modules and change the option &quot;Show taxed prices&quot;.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 9 months ago |
| [](/forum/25-install-update/828791-still-seeking-the-holy-grail) | [Still seeking the Holy Grail ;)](/forum/25-install-update/828791-still-seeking-the-holy-grail "Hi Nicolas and everyone else,  I am still seeking the Holy Grail of combinations...  Being able to have the following on 1 site:  Hikashop because it's AWESOME, Joomla 1.7 &#91;because 1.5 is too old&#93;, HWDVideoShare, PayPal &#91;or PayPal Pro&#93; a subscription system that works with all this  -----  I know Hikashop is Joomla 1.7 compatible, I know it has a PayPal and PayPal Pro plugins &#91;as well as many others&#93; I can install HWDVideoShare on Joomla 1.7 and there are a few subscriptions systems out there is there a solution to my problem?  I know about Akeeba Subscriptions and then there's a brand new Jingle Subscriptions - there's also AEC but I know you guys haven't been able to get the author to help out so... will this ever be possible? ;(  Thanks for the answer...  Cheers,  Emmanuel.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 9 months ago, by [exlemor](/forum/user/119-exlemor "View exlemor's Profile")       [Last Post](/forum/25-install-update/828791-still-seeking-the-holy-grail#36437 "Hi,  We looked at akeeba subscriptions and we'll see with them to come up with something.") 14 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:354 | [Last Post](/forum/25-install-update/828791-still-seeking-the-holy-grail#36437 "Hi,  We looked at akeeba subscriptions and we'll see with them to come up with something.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 9 months ago |
| [](/forum/25-install-update/828772-cron-not-autotriggering) | [Cron not autotriggering](/forum/25-install-update/828772-cron-not-autotriggering "Hi,  So I am trying to figure out why my cron is not auto triggering? I am using the auto setup one by you guys. It works fine when I manually go to the webpage and trigger it but it is not auto triggering on its own. It says it will trigger next on such and such a date but never does (even 24 hours later). Something isn't working.  I read your help document on it. The cron works fine when I manual trigger and it has no errors in the report.  Ideas?")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 10 months ago, by [Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile")       [Last Post](/forum/25-install-update/828772-cron-not-autotriggering#36242 "Hi,  Thanks, we added that :)") 14 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:14  Views:1273 | [Last Post](/forum/25-install-update/828772-cron-not-autotriggering#36242 "Hi,  Thanks, we added that :)") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 9 months ago |
| [](/forum/25-install-update/828787-error-with-geolocation) | [Error with Geolocation](/forum/25-install-update/828787-error-with-geolocation "Any idea why I might be getting that error at the top of my site sometimes? I disabled the plugin for geolocation and I no longer get the error.  Warning: Cannot modify header information - headers already sent by (output started at /home/REMOVED/public&#95;html/administrator/components/com&#95;hikashop/inc/geolocation.php:4) in /home/REMOVED/public&#95;html/plugins/system/jat3/jat3/core/parameter.php on line 83")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 9 months ago, by [Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile")       [Last Post](/forum/25-install-update/828787-error-with-geolocation#36210 "Ok I re installed the latest version and will see what happens. I was using the latest one before so many it just did not install fully or something.") 14 years 9 months ago     by [Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile") | Replies:2  Views:427 | [Last Post](/forum/25-install-update/828787-error-with-geolocation#36210 "Ok I re installed the latest version and will see what happens. I was using the latest one before so many it just did not install fully or something.") by [Mattlab](/forum/user/3719-mattlab "View Mattlab's Profile")      14 years 9 months ago |
| [](/forum/25-install-update/828788-fatal-error-allowed-memory-size-of-bytes) | [Fatal error: Allowed memory size of ... bytes](/forum/25-install-update/828788-fatal-error-allowed-memory-size-of-bytes "Hello,  I recently installed HikaShop on my Joomla 1.7. Everything worked perfectly fine. Then I decided to try few other e-commerce and uninstalled HikaShop from my system. I went to Extensions -&gt; Extension Manager -&gt; Manage and clicked uninstall of whatever had HikaSHop name. There were quite a few things. However now I decided that HikaShop is what I want to use and tried to install it again. Installation went well with nice greeting message and all the plugins installed correctly. But when I go to HikaShop in Components, it remembers all my previous settings, I still have few categories that I created before and even my products are there.  Now the problem is even when I had deleted these and created new categories and products and connected my menu with HikaShop 'Categories listing' the page comes out with error. There is like 50x written 'product category' and then error message:  Fatal error: Allowed memory size of 33554432 bytes exhausted (tried to allocate 40961 bytes) in /home/vol14/xtreemhost.com/xth&#95;8156486/htdocs/components/com&#95;hikashop/views/category/tmpl/listing.php on line 12  with other menu items similar error comes out but with a different path.  I am not really good in databases and php. Can anyone experienced similar problem?  Thanks for help")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 9 months ago, by [vereart](/forum/user/5607-vereart "View vereart's Profile")       [Last Post](/forum/25-install-update/828788-fatal-error-allowed-memory-size-of-bytes#36008 "SOLVED -   forum.joomla.org/viewtopic.php?f=626&amp;t=6...9&amp;p=2722539#p2722539  Thanks Jos") 14 years 9 months ago     by [vereart](/forum/user/5607-vereart "View vereart's Profile") | Replies:1  Views:422 | [Last Post](/forum/25-install-update/828788-fatal-error-allowed-memory-size-of-bytes#36008 "SOLVED -   forum.joomla.org/viewtopic.php?f=626&amp;t=6...9&amp;p=2722539#p2722539  Thanks Jos") by [vereart](/forum/user/5607-vereart "View vereart's Profile")      14 years 9 months ago |
| [](/forum/25-install-update/828784-business-upgrade-and-akeeba-conflict) | [Business upgrade and Akeeba conflict](/forum/25-install-update/828784-business-upgrade-and-akeeba-conflict "Hi  Have just tried to upgrade to business hikashop problem is can not get pass Akeeba process.  Keep getting the following error message:  The backup operation has been halted because an error was detected. The last error message was:  AJAX Loading Error HTTP Status: 500 (Internal Server Error) Internal status: error XHR ReadyState: 4 Raw server response  Thanks")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 9 months ago, by [Pit Pony](/forum/user/3079-pit-pony "View Pit Pony's Profile")       [Last Post](/forum/25-install-update/828784-business-upgrade-and-akeeba-conflict#36007 "Followed above link and now sorted... :)  This was the solution I used...  Thanks") 14 years 9 months ago     by [Pit Pony](/forum/user/3079-pit-pony "View Pit Pony's Profile") | Replies:7  Views:1475 | [Last Post](/forum/25-install-update/828784-business-upgrade-and-akeeba-conflict#36007 "Followed above link and now sorted... :)  This was the solution I used...  Thanks") by [Pit Pony](/forum/user/3079-pit-pony "View Pit Pony's Profile")      14 years 9 months ago |
| [](/forum/25-install-update/828782-content-module-cannot-be-changed) | [Content Module cannot be changed](/forum/25-install-update/828782-content-module-cannot-be-changed "I just installed the Bunsiness-Edition - I already had the free edition running before. Now I want to change the Content Module with the carusel option enabled. When saving it turns back to non...")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 9 months ago, by [renzovenini](/forum/user/5515-renzovenini "View renzovenini's Profile")       [Last Post](/forum/25-install-update/828782-content-module-cannot-be-changed#35959 "Yes, that issue was reported lately but we weren't able to reproduce it. Each we test it works. It seems that once you used another browser to save the configuration it then works with chrome too.") 14 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:488 | [Last Post](/forum/25-install-update/828782-content-module-cannot-be-changed#35959 "Yes, that issue was reported lately but we weren't able to reproduce it. Each we test it works. It seems that once you used another browser to save the configuration it then works with chrome too.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 9 months ago |
| [](/forum/25-install-update/828781-problem-with-laguage-translation-file-solved) | [Problem with laguage / translation (file) SOLVED](/forum/25-install-update/828781-problem-with-laguage-translation-file-solved "I have been working on creating a small shop with Joomla 1.6.3 and HikaShop (  www.vanuitthart.nl ). Still not finished but work in progress. Everything goes as planned except the laguage. HikaShop wil...")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 9 months ago, by [Cyber](/forum/user/5508-cyber "View Cyber's Profile")       [Last Post](/forum/25-install-update/828781-problem-with-laguage-translation-file-solved#35907 "Hi Nicolas,  Did the debug thing and saw the problem. Solved it, it is now working like a charm. Thanks for pointing me in the right direction.") 14 years 9 months ago     by [Cyber](/forum/user/5508-cyber "View Cyber's Profile") | Replies:4  Views:1404 | [Last Post](/forum/25-install-update/828781-problem-with-laguage-translation-file-solved#35907 "Hi Nicolas,  Did the debug thing and saw the problem. Solved it, it is now working like a charm. Thanks for pointing me in the right direction.") by [Cyber](/forum/user/5508-cyber "View Cyber's Profile")      14 years 9 months ago |
| [](/forum/25-install-update/828779-problems-with-import) | [Problems with Import](/forum/25-install-update/828779-problems-with-import "Hi,  I have some problems with the import products from csv (file and window).  I have exported a bunch of products and changed the name and the product&#95;code (only one glyph has been changed BC1120ACFFP01 -&gt; BC1120BCFFP01 ) with TextWrangler. After that I tried to import the file to add new products. But Hika shop always told me, he has updated existing ones. Most times the products only were updated, but sometimes s o m e products were added. Chaning the ID did not change anything Is there something wrong with my way of adding products. Or is the produtc code invalid?  Cheers!  &#91;file&#93;")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 10 months ago, by [Hans987](/forum/user/5119-hans987 "View Hans987's Profile")       [Last Post](/forum/25-install-update/828779-problems-with-import#35770 "Hi,  Yes you're right. I checked on our end and looked at the code and indeed, we changed the way the import works in a previous version so that it handles the product&#95;id column if specified, overriding the &quot;Update products information if the product&#95;code already exists&quot; option. So you should delete the product&#95;id column in your CSV if you want to create new products.") 14 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:791 | [Last Post](/forum/25-install-update/828779-problems-with-import#35770 "Hi,  Yes you're right. I checked on our end and looked at the code and indeed, we changed the way the import works in a previous version so that it handles the product&#95;id column if specified, overriding the &quot;Update products information if the product&#95;code already exists&quot; option. So you should delete the product&#95;id column in your CSV if you want to create new products.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 9 months ago |
| [](/forum/25-install-update/828780-checkout-workflow-invalid) | [Checkout workflow invalid](/forum/25-install-update/828780-checkout-workflow-invalid "Hi, i've just installed Hikashop starter 1.5.5 on Joomla 1.7.3. After that i've installed italian language. I have also Explorer 9 and Windows 7. After the installation i can't do any settings. It is always the same error: Checkout workflow invalid. The modification is ignored. See the documentation for more information on how to configure that option If that help you i've just uninstalled virtuemart 2.0. Can you help me? Thanks")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 9 months ago, by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")       [Last Post](/forum/25-install-update/828780-checkout-workflow-invalid#35730 "Also today it works. I've just worked a day with google crome! Now it works with explorer 9. But if you want you can controll it. I send you all the informations. Bye") 14 years 9 months ago     by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile") | Replies:6  Views:524 | [Last Post](/forum/25-install-update/828780-checkout-workflow-invalid#35730 "Also today it works. I've just worked a day with google crome! Now it works with explorer 9. But if you want you can controll it. I send you all the informations. Bye") by [lacasetta](/forum/user/5505-lacasetta "View lacasetta's Profile")      14 years 9 months ago |
| [](/forum/25-install-update/828783-shipping-and-payment-plug-ins-not-saved-correctly) | [Shipping and payment plug-ins not saved correctly.](/forum/25-install-update/828783-shipping-and-payment-plug-ins-not-saved-correctly "Hi Nicolas,  I had a lot of problem with checkout workflow since 1.5.5 on production site, but everything worked fine on localhost, what was upgraded time to time when new releases came out. I went through several times on Faq of payment and shipping setup, and everything was just right. Finely, I have fund that, saving the plugins in Hikashop not the same like saving in plugin manager, because if was saved and enabled in Hika, the plugin access field remain blank (should be public) and checkout does not work anymore. So I would extend the Faq with one more line: Check the saved and enabled plugin access field in plugin manager. regards, Pal")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 9 months ago, by [pproject](/forum/user/1480-pproject "View pproject's Profile")       [Last Post](/forum/25-install-update/828783-shipping-and-payment-plug-ins-not-saved-correctly#35610 "Hi,  Thank you for your feedback. We added that to the documentation.") 14 years 9 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1  Views:367 | [Last Post](/forum/25-install-update/828783-shipping-and-payment-plug-ins-not-saved-correctly#35610 "Hi,  Thank you for your feedback. We added that to the documentation.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 9 months ago |
| [](/forum/25-install-update/828268-administrator-order-creation-notification-email) | [Administrator Order creation notification email.](/forum/25-install-update/828268-administrator-order-creation-notification-email "Having changed the order number format I am getting emails sent to the administrator like this:  Subject New order No. created on http://brain-home2/...  Message This notification was for the order on the website http://brain-home2/...  The order number in the message is still in the default format.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 15 years 9 months ago, by [brainforge](/forum/user/423-brainforge "View brainforge's Profile")       [Last Post](/forum/25-install-update/828268-administrator-order-creation-notification-email#35481 "Hi Nicolas,  I was accessing it from a public internet connection. It worked as expected from home. Thank-you and sorry!!") 14 years 10 months ago     by [boussog1](/forum/user/4519-boussog1 "View boussog1's Profile") | Replies:7  Views:1491 | [Last Post](/forum/25-install-update/828268-administrator-order-creation-notification-email#35481 "Hi Nicolas,  I was accessing it from a public internet connection. It worked as expected from home. Thank-you and sorry!!") by [boussog1](/forum/user/4519-boussog1 "View boussog1's Profile")      14 years 10 months ago |
| [](/forum/25-install-update/828777-strange-behavior-with-shipping-on-web-server) | [Strange Behavior with Shipping on Web Server](/forum/25-install-update/828777-strange-behavior-with-shipping-on-web-server "I am new the HikaShop and have been evaluating it as a replacement for Virtuemart. I have run into what I think is an odd issue with shipping being added to the order. For the past few weeks I have...")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 10 months ago, by [ELHS](/forum/user/5412-elhs "View ELHS's Profile")       [Last Post](/forum/25-install-update/828777-strange-behavior-with-shipping-on-web-server#35359 "Nicolas,  I found the problem. It was an issue with mixed units in the weight field of the product import file. The products that had Lb in the field pulled up the shipping. Product that had pounds (remnant from importing my products from VirtueMart) in the weight field did not. I have change all weight units to lb and imported the csv file to update the prodcuts. Everything is working now.  I also got my IPN problem corrected. Our ISP did not have OpenSSL complied and enabled on the server. Once they did that IPN started to work and it updates the status of orders from created to confirmed.  Thank you,  Paul") 14 years 10 months ago     by [ELHS](/forum/user/5412-elhs "View ELHS's Profile") | Replies:9  Views:648 | [Last Post](/forum/25-install-update/828777-strange-behavior-with-shipping-on-web-server#35359 "Nicolas,  I found the problem. It was an issue with mixed units in the weight field of the product import file. The products that had Lb in the field pulled up the shipping. Product that had pounds (remnant from importing my products from VirtueMart) in the weight field did not. I have change all weight units to lb and imported the csv file to update the prodcuts. Everything is working now.  I also got my IPN problem corrected. Our ISP did not have OpenSSL complied and enabled on the server. Once they did that IPN started to work and it updates the status of orders from created to confirmed.  Thank you,  Paul") by [ELHS](/forum/user/5412-elhs "View ELHS's Profile")      14 years 10 months ago |
| [](/forum/25-install-update/828776-any-known-sef-issues) | [Any Known SEF Issues?](/forum/25-install-update/828776-any-known-sef-issues "Are there any known issues with a SEF/Rewritten URL, the checkout cart, and a currently logged in user?  It seems that if a user is logged in, and selects to purchase a product they are supplied the address selection step twice. If a user is currently logged in and selects a product to &quot;add to cart&quot; they are then redirected to the page for a shipping address (the beginning of the checkout process). After the user selects a shipping address, and clicks next they are taken to the address selection page again. From this point, if they select an address again (the second time) and click next, the next page is the payment page. Alternatively if the user is NOT logged-in everything works as desired.  products/checkout is the URL from the &quot;add to cart&quot; on the product page products/checkout/checkout is the URL after selecting a shipping address products/checkout/checkout/step/step-2 is the URL after selecting the shipping address a second time  Here's a Snippet of the Setup/Configuration - Joomla (SEF URL's yes / URL Rewriting yes) - One Shipping Method (manual) / Two Payment Methods (both PayPal IPN &amp; Pro) - SEF Url activate smaller URL yes - Auto-Sumbit No - Checkout Workflow login,address,shipping&#95;payment&#95;terms&#95;cart,end - The latest install of the Starter edition (and we recently purchased the Business edition which we will be upgrading to soon)")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 10 months ago, by [modify1](/forum/user/5421-modify1 "View modify1's Profile")       [Last Post](/forum/25-install-update/828776-any-known-sef-issues#35291 "Auto select default shipping and payment methods = Yes  Edit - turning this off fixed the issue - thank you! This bug was driving me crazy.") 14 years 10 months ago     by [modify1](/forum/user/5421-modify1 "View modify1's Profile") | Replies:2  Views:347 | [Last Post](/forum/25-install-update/828776-any-known-sef-issues#35291 "Auto select default shipping and payment methods = Yes  Edit - turning this off fixed the issue - thank you! This bug was driving me crazy.") by [modify1](/forum/user/5421-modify1 "View modify1's Profile")      14 years 10 months ago |
| [](/forum/25-install-update/828770-affiliate-payments-unpaid-amount) | [Affiliate payments (unpaid amount).](/forum/25-install-update/828770-affiliate-payments-unpaid-amount "Is it possible to make affiliate payments were considered from several order statuses?")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 10 months ago, by [slydog](/forum/user/4407-slydog "View slydog's Profile")       [Last Post](/forum/25-install-update/828770-affiliate-payments-unpaid-amount#35263 "That display is already done : echo $this-&gt;currencyHelper-&gt;format($row-&gt;user&#95;unpaid&#95;amount,$row-&gt;user&#95;currency&#95;id);  If that doesn't work: make sure that you're using the latest version of HikaShop as we fixed that in a recent release. if you have the latest version, activate the debug mode in the joomla configuration and try again to display that listing. Do you get an error message ?") 14 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7  Views:547 | [Last Post](/forum/25-install-update/828770-affiliate-payments-unpaid-amount#35263 "That display is already done : echo $this-&gt;currencyHelper-&gt;format($row-&gt;user&#95;unpaid&#95;amount,$row-&gt;user&#95;currency&#95;id);  If that doesn't work: make sure that you're using the latest version of HikaShop as we fixed that in a recent release. if you have the latest version, activate the debug mode in the joomla configuration and try again to display that listing. Do you get an error message ?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 10 months ago |
| [](/forum/25-install-update/828774-transactions-declined-message) | [Transactions declined message](/forum/25-install-update/828774-transactions-declined-message "Hi,  I am NOT a developer, so please go gently. I've set up Hikashop on our Joomla website. I've purchased an SSL certificate and a merchant account with eWay. The client is an Australian, so transactions will be processed in aussie $$$. I've published the eWay plugin for processing.  During checkout, registration works OK, but after entering the CC details, I get an error &quot;your transaction was declined....&quot;  I'm not sure where to start with this. eWay? Hikashop? Joomla? I'd appreciate any advice/recommendations.  Sherri")         Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 10 months ago, by [otrain](/forum/user/5426-otrain "View otrain's Profile")       [Last Post](/forum/25-install-update/828774-transactions-declined-message#35255 "I can see that your customer id is empty in the plugin. Did you hide it or you didn't enter it ? That id is necessary for eway to recognize you. Otherwise, it won't accept the requests.  Also, you should ask eway support. They will be able to tell you exactly what is the problem by examining the logs on their end. But the plugin is working, it must be a setup problem.  Upgrading HikaShop won't magically solve the problem :)") 14 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5  Views:618 | [Last Post](/forum/25-install-update/828774-transactions-declined-message#35255 "I can see that your customer id is empty in the plugin. Did you hide it or you didn't enter it ? That id is necessary for eway to recognize you. Otherwise, it won't accept the requests.  Also, you should ask eway support. They will be able to tell you exactly what is the problem by examining the logs on their end. But the plugin is working, it must be a setup problem.  Upgrading HikaShop won't magically solve the problem :)") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 10 months ago |
| [](/forum/25-install-update/828550-license-purchase-question) | [license / purchase question](/forum/25-install-update/828550-license-purchase-question "Hi Considering purchasing HikaShop business and have a query about the lifetime license.  It reads like my site will be licensed for ever, but will only receive only one year of updates.  Does this mean that with the new Joomla update cycles I will need to buy a new 'lifetime license' each year to continue getting updates, and keep my site maintained? :ohmy:  thanks  timb")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 15 years 3 months ago, by [timb](/forum/user/3453-timb "View timb's Profile")       [Last Post](/forum/25-install-update/828550-license-purchase-question#35184 "I have 2CO plugin and I can sell it for $20. Please contact me skype serhioromano") 14 years 10 months ago     by [Sergey Romanov](/forum/user/5439-sergey-romanov "View Sergey Romanov's Profile") | Replies:4  Views:753 | [Last Post](/forum/25-install-update/828550-license-purchase-question#35184 "I have 2CO plugin and I can sell it for $20. Please contact me skype serhioromano") by [Sergey Romanov](/forum/user/5439-sergey-romanov "View Sergey Romanov's Profile")      14 years 10 months ago |
| [](/forum/25-install-update/828710-squeezebox-not-always-loading-images) | [SqueezeBox not always loading Images](/forum/25-install-update/828710-squeezebox-not-always-loading-images "Hi,  I bought the full version of HikaShop, and installed and setup it without any problem to my 1.6 Joomla test page. I encountered a one problem that I can't solve and would like to ask for your help.  When I click on a product and the details page opens the two image thumbnails displays correctly. But when I click one of the thumbnails the screen fades to black, but the image won't show up. However it does not occures always, when I reload the same page everything works fine. It's very hard to track a problem like this, I turned off all plugings now, Moomenu CK, a lightbox, socal plugins aswell, but its still bugged.  here you can try it out your self:   smk.hu/art/index.php/products/product/11.../category&#95;pathway-27  Just switch between products and click the thumbs and it will happen.  I'm guessing it's something with SqueezeBox perhaps.  Thanks in Advance!")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 11 months ago, by [SmokeDT](/forum/user/4376-smokedt "View SmokeDT's Profile")       [Last Post](/forum/25-install-update/828710-squeezebox-not-always-loading-images#35129 "Download again the Joomla installation package, extract it, and get the original modal.js file and put it back. You don't have the problem explained on that thread.  Please don't post at different places about one problem. Let's continue here:   www.hikashop.com/en/support/forum/4-how-...t-does-not-load.html") 14 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13  Views:7271 | [Last Post](/forum/25-install-update/828710-squeezebox-not-always-loading-images#35129 "Download again the Joomla installation package, extract it, and get the original modal.js file and put it back. You don't have the problem explained on that thread.  Please don't post at different places about one problem. Let's continue here:   www.hikashop.com/en/support/forum/4-how-...t-does-not-load.html") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 10 months ago |
| [](/forum/25-install-update/828773-problem-with-categories-listing-module) | [Problem with categories listing module](/forum/25-install-update/828773-problem-with-categories-listing-module "Hi Nicolas,  I'm new to Hikashop and have started setting up a shop here:   beaches.simple-url.com . If you click on collections, you will see that I've used a module to display the categories on the left hand side, with direct sub children. I've also used a menu to display the categories on the main page. Initially, when I click on collections, the left menu shows &quot;baby&quot; and the sub categories for &quot;baby&quot;. I can click on a subcategory and scroll to the product wihtout any problem. However, when I then go to &quot;clothing&quot; on the left hand side, and click on the subcategory &quot;all for kat&quot;, and then click back on baby, the module on the left hand side still shows &quot;Clothing as the selected category&quot; when it should switch back to &quot;baby&quot; and show the subcategories for &quot;baby&quot;. Another problem (which is probably linked), is when the page shows the products for the &quot;all for kat&quot; subcategory, when I click on the product in the middle, the module on the left hand side shows &quot;floral&quot; as the current category instead of showing &quot;clothing&quot; and it's fine with the 2 other items. I'm not sure what I'm doing wrong and would be very grateful if you could assist. I've created a user for you. Username: nicolas, password: nicolas. Maybe I'm not using the right component to achieve what I want to achieve?? Thanks in advance.  fougyoum")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 10 months ago, by [fougyoum](/forum/user/5395-fougyoum "View fougyoum's Profile")       [Last Post](/forum/25-install-update/828773-problem-with-categories-listing-module#35048 "You need to add the code: if(JRequest::getString('ctrl','category')=='product'&amp;&amp;JRequest::getString('task','listing')=='show'){ $cid = JRequest::getInt('category&#95;pathway',0); }  after the code: jimport('joomla.html.pane'); $found = -1; if(JRequest::getString('option')==HIKASHOP&#95;COMPONENT &amp;&amp; in&#95;array(JRequest::getString('ctrl','category'),array('category','product')) &amp;&amp; $cid = JRequest::getInt('cid',0)){  in that listing&#95;list file.") 14 years 10 months ago     by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:10  Views:541 | [Last Post](/forum/25-install-update/828773-problem-with-categories-listing-module#35048 "You need to add the code: if(JRequest::getString('ctrl','category')=='product'&amp;&amp;JRequest::getString('task','listing')=='show'){ $cid = JRequest::getInt('category&#95;pathway',0); }  after the code: jimport('joomla.html.pane'); $found = -1; if(JRequest::getString('option')==HIKASHOP&#95;COMPONENT &amp;&amp; in&#95;array(JRequest::getString('ctrl','category'),array('category','product')) &amp;&amp; $cid = JRequest::getInt('cid',0)){  in that listing&#95;list file.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")      14 years 10 months ago |
| [](/forum/25-install-update/828755-can-hikashop-these-things) | [Can HikaShop these things?](/forum/25-install-update/828755-can-hikashop-these-things "Hello,  In the market for an e-commerce system I ran into Hika Shop which I am currently trying and are sp far very impressed. An e-commerce system which actually thinks like the merchant with all the demains to meet for a state of the art webshop. I have a couple of wishes which I could not find in the system. Perhaps I have not found the right place or the feature is not supported. Any who knows?  1) Am I able to calculate the shipping fee based on the value of the shopping cart? Like this: If total order is below 100$ - add shipping fee If total order is above 100$ - do not add shipping fee  2) The costumer must be able to see a summary of the purchase before being sent to the payment page. This summary includes content of shopping cart, entered shipping info, etc. Is this possible?  3) The form for entering shipping info be directly in the site and not in a popup?  4) Is there some place I can control the e-mails going out? For example I do not want a mail sent when adding something to the shopping cart.  Thanks in advance for response.")        Category: [Install &amp; Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.")     Topic started 14 years 10 months ago, by [mkn](/forum/user/5212-mkn "View mkn's Profile")       [Last Post](/forum/25-install-update/828755-can-hikashop-these-things#35023 "There is no limit to the possibilites and service from your side :) Thanks again.") 14 years 10 months ago     by [mkn](/forum/user/5212-mkn "View mkn's Profile") | Replies:7  Views:842 | [Last Post](/forum/25-install-update/828755-can-hikashop-these-things#35023 "There is no limit to the possibilites and service from your side :) Thanks again.") by [mkn](/forum/user/5212-mkn "View mkn's Profile")      14 years 10 months ago |
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