[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6327 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/828485-the-name-of-customer-not-in-customer-tab-backend) | [The name of customer not in customer tab (backend)](/forum/25-install-update/828485-the-name-of-customer-not-in-customer-tab-backend "Hello. A customer fills a form with his name, email and address (non-registration type). The email and address is shown in the Customer tab (backend). But the name is not shown there. What can I do?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [vasjaf](/forum/user/2368-vasjaf "View vasjaf's Profile") [Last Post](/forum/25-install-update/828485-the-name-of-customer-not-in-customer-tab-backend#20681 "Thanks. I solved it as you said and it works.") 15 years 4 months ago by [vasjaf](/forum/user/2368-vasjaf "View vasjaf's Profile") | Replies:18 Views:1237 | [Last Post](/forum/25-install-update/828485-the-name-of-customer-not-in-customer-tab-backend#20681 "Thanks. I solved it as you said and it works.") by [vasjaf](/forum/user/2368-vasjaf "View vasjaf's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828516-areas-variable-not-set-in-search) | [$areas variable not set in search](/forum/25-install-update/828516-areas-variable-not-set-in-search "Joomla 1.5.23 - business 1.5.2 Hi there, in the new categories plugin we noticed that we were not getting the manufacturer search results. On closer inspection neither the category results any more. In the onSearch function the $areas variable is not being passed so in line77 where we have the implode types we are getting nothing inserted. We checked with the products search plugin and again the $areas variable in the onSearch plugin is not receiving any value. It does break anything here because it or and derivatives are used in the database query. Can you replicate this??") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [jameswadsworth](/forum/user/556-jameswadsworth "View jameswadsworth's Profile") [Last Post](/forum/25-install-update/828516-areas-variable-not-set-in-search#20653 "thanks") 15 years 4 months ago by [jameswadsworth](/forum/user/556-jameswadsworth "View jameswadsworth's Profile") | Replies:7 Views:566 | [Last Post](/forum/25-install-update/828516-areas-variable-not-set-in-search#20653 "thanks") by [jameswadsworth](/forum/user/556-jameswadsworth "View jameswadsworth's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828524-onbeforeproductlistingload-enhancement) | [onBeforeProductListingLoad() Enhancement](/forum/25-install-update/828524-onbeforeproductlistingload-enhancement "Would it be possible to extend the call to this trigger to something like: Similarly for the onBeforeCategoryListingLoad trigger. I am implementing a search facility which lists the products using the product list views, not 100% certain I would need to use this information at the moment, but providing it would give direct access to all the information related to the request. *** After a bit more investigation passing $this into the plug-in would be very useful. Can modify the view template for the Display / Content Menu form (e.g. add a searchable parameter to it) which can then be checked for in the plug-in.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") [Last Post](/forum/25-install-update/828524-onbeforeproductlistingload-enhancement#20649 "Thanks.") 15 years 4 months ago by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") | Replies:7 Views:764 | [Last Post](/forum/25-install-update/828524-onbeforeproductlistingload-enhancement#20649 "Thanks.") by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828526-can-not-edit-products) | [Can not edit products](/forum/25-install-update/828526-can-not-edit-products "Hi, I get the following error if I want edit products in the backend: Fatal error: Class 'JAccess' not found in .../components/com_hikashop/helpers/helper.php on line 53 In frontend the site is not reachable any more, and I get the same error Hope you can give me solution for this problem Big thank in advanced Claude") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [cmlux](/forum/user/2608-cmlux "View cmlux's Profile") [Last Post](/forum/25-install-update/828526-can-not-edit-products#20636 "That's a joomla 1.6 error. Do you have the latest version of joomla 1.6 ? If not please update.") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:871 | [Last Post](/forum/25-install-update/828526-can-not-edit-products#20636 "That's a joomla 1.6 error. Do you have the latest version of joomla 1.6 ? If not please update.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828523-automatically-loaded-coupon) | [Automatically loaded Coupon](/forum/25-install-update/828523-automatically-loaded-coupon "Hi Nicolas, I set a coupon that is automatically loaded into cart, but this is the result I obtained...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [Nello](/forum/user/1361-nello "View Nello's Profile") [Last Post](/forum/25-install-update/828523-automatically-loaded-coupon#20530 "Great. We'll add that to next release.") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:1153 | [Last Post](/forum/25-install-update/828523-automatically-loaded-coupon#20530 "Great. We'll add that to next release.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828502-minimum-quantity) | [Minimum Quantity](/forum/25-install-update/828502-minimum-quantity "Hi, I am trying to update/import products using import via text area. I have worked out most problesm but cannot solve the below. product_parent_id,product_code,price_value,price_quantity,product_weight,product_weight_unit 6593,Pony Skin_95,2.97,5,90,g Should this not put a value of 5 in to the minimum quantity? because I cannot get it to do this, stays at 0. I would also like to know how to import multiple prices of the same product i.e. 1.49 each or 1.39 for 5? thanks in advance") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") [Last Post](/forum/25-install-update/828502-minimum-quantity#20319 "Hi, yes I have a few with different names that have the same/similar values, I am importing via the text area in Hikashop. I will try your suggestion and alter them.") 15 years 4 months ago by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") | Replies:14 Views:942 | [Last Post](/forum/25-install-update/828502-minimum-quantity#20319 "Hi, yes I have a few with different names that have the same/similar values, I am importing via the text area in Hikashop. I will try your suggestion and alter them.") by [mohairbears](/forum/user/916-mohairbears "View mohairbears's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828518-error-using-jomsocial-plugin) | [Error using jomsocial plugin](/forum/25-install-update/828518-error-using-jomsocial-plugin "Hello there ! 2 questions: 1- I installed the jomsocial plugin on my test website salsamundo.v3.salsamundo.eu/ When i make an order i got the attached image error "404 - Component not found ( salsamundo.v3.salsamundo.eu/en/Boutique/...irect-/en/admin.html )" When i disable Sh404 url it's working. The problem is that i need this extenions :( 2- Is the any tuto to personalize the confirmation order email ? Thanks ! Forian") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [fupfac](/forum/user/3113-fupfac "View fupfac's Profile") [Last Post](/forum/25-install-update/828518-error-using-jomsocial-plugin?start=20#20311 "You need the http:// in the URLs. $return_url = ' salsamundo.v3.salsamundo.eu '; $cancel_url = ' salsamundo.v3.salsamundo.eu '; It's just my copy/paste which removed them. I tried to access your shop but it seems that you removed the products display so I can't test.") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") - [1](/forum/25-install-update/828518-error-using-jomsocial-plugin?start=0 "Page:1") - [2](/forum/25-install-update/828518-error-using-jomsocial-plugin?start=20 "Page:2") | Replies:22 Views:2664 | [Last Post](/forum/25-install-update/828518-error-using-jomsocial-plugin?start=20#20311 "You need the http:// in the URLs. $return_url = ' salsamundo.v3.salsamundo.eu '; $cancel_url = ' salsamundo.v3.salsamundo.eu '; It's just my copy/paste which removed them. I tried to access your shop but it seems that you removed the products display so I can't test.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828519-copy-button-of-shipping-method) | [Copy button of shipping method?](/forum/25-install-update/828519-copy-button-of-shipping-method "Hi Nicolas, I have tried the copy function of shipping method and nothing happened. The same on your demo site.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [pproject](/forum/user/1480-pproject "View pproject's Profile") [Last Post](/forum/25-install-update/828519-copy-button-of-shipping-method#20247 "Thanks, it's working now.") 15 years 4 months ago by [pproject](/forum/user/1480-pproject "View pproject's Profile") | Replies:2 Views:876 | [Last Post](/forum/25-install-update/828519-copy-button-of-shipping-method#20247 "Thanks, it's working now.") by [pproject](/forum/user/1480-pproject "View pproject's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828444-shipping-methods-question) | [Shipping Methods Question](/forum/25-install-update/828444-shipping-methods-question "My client has hundreds of products and ships to many different locations via UPS. He wants me to input all the weights and geographic zones from the UPS Standard Shipping Chart into the HikaShop Shipping Methods feature. Questions: 1) Is there an easy way to import all this information? 2) On the first checkout screen, the cost that appears for the shipping will be based on the weight of each product. After the customer inputs the contact information with his city, state and country, will the shipping cost then change to reflect the geographic zone where the product needs to be shipped? At what point in the checkout process will the zone information be accounted for to update the shipping cost?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 6 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/25-install-update/828444-shipping-methods-question?start=20#20237 "I have a friend in UPS IT who is working on the problem. When I did not hear from him for a few weeks I started looking at getting him a test account but the form is very complex. He is working on...") 15 years 4 months ago by [volodigital](/forum/user/2585-volodigital "View volodigital's Profile") - [1](/forum/25-install-update/828444-shipping-methods-question?start=0 "Page:1") - [2](/forum/25-install-update/828444-shipping-methods-question?start=20 "Page:2") | Replies:25 Views:4146 | [Last Post](/forum/25-install-update/828444-shipping-methods-question?start=20#20237 "I have a friend in UPS IT who is working on the problem. When I did not hear from him for a few weeks I started looking at getting him a test account but the form is very complex. He is working on...") by [volodigital](/forum/user/2585-volodigital "View volodigital's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828515-release-notes-of-hikashop) | [Release notes of hikashop](/forum/25-install-update/828515-release-notes-of-hikashop "Hi, I think it would be nice to have comprehensive release notes of hikashop. I couldn't find any on the webpage. At least a version listed with its release date would be nice, so that I could distinguish, if my installed version is out of date or not. Regards, KB") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [klimmbimm](/forum/user/739-klimmbimm "View klimmbimm's Profile") [Last Post](/forum/25-install-update/828515-release-notes-of-hikashop#20067 "Like that page www.hikashop.com/en/support/documentatio...ashop-changelog.html ? :)") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:1258 | [Last Post](/forum/25-install-update/828515-release-notes-of-hikashop#20067 "Like that page www.hikashop.com/en/support/documentatio...ashop-changelog.html ? :)") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828513-billing-address-new-stuck-in-loop) | [Billing Address - New (stuck in loop)](/forum/25-install-update/828513-billing-address-new-stuck-in-loop "Hi, My website downloads products and no shipping is needed. I turned off all the custom field address entries for registration. What I do need to do is collect a secure ID from my customers at time of purchase. I added a custom address box to this listing to collect the secure id. box shows up during registration like it should. When an order is placed the secure id did not show up on the shipping address or billing address fields. I then added address to the checkout sequence and turned on manual shipping in plugin area well. Now I get a field in checkout requesting billing address - New I click on new and get a pop-up asking for the secure id with a box to paste it in. When I paste it in and click OK, it just loops and wants me to click OK over and over again. Cart does not update with billing address new data. Suggestions, I'm stuck!! RJay") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [RJay](/forum/user/2952-rjay "View RJay's Profile") [Last Post](/forum/25-install-update/828513-billing-address-new-stuck-in-loop#20038 "That might be because of a bug of mootools on joomla 1.6 with firefox. Is that the case ? Did you try with another browser ? Could you do a screenshot of the billing address issue so that we can see the problem?") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:13 Views:1732 | [Last Post](/forum/25-install-update/828513-billing-address-new-stuck-in-loop#20038 "That might be because of a bug of mootools on joomla 1.6 with firefox. Is that the case ? Did you try with another browser ? Could you do a screenshot of the billing address issue so that we can see the problem?") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828514-affiliate-cookie) | [Affiliate Cookie](/forum/25-install-update/828514-affiliate-cookie "Hello everyone. I wish to make the affiliate program a bit more complex. i would like the affiliate cookie to be set not in my current HikaShop website, I want the cookie to be set when an affiliate redirect someone to a page redirecting to the to the shop. Means guest comes to an affiliate web site >> linked to a bridge website (an HikaShop cookie is set) >> linked to hikashop store. I have searched a while for the cookie creation in the HikaShop and couldnt find it, i can set the cookie far back at a different web site or set a cookie and then search for that cookie in the HikaShop. First option sounds better, so my question is wher can i find the name of the cookie and the definition? Thanks in advance!") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [bars92](/forum/user/3048-bars92 "View bars92's Profile") [Last Post](/forum/25-install-update/828514-affiliate-cookie#20004 "Perfect! Work exactly as i need it. Thank you again :)") 15 years 4 months ago by [bars92](/forum/user/3048-bars92 "View bars92's Profile") | Replies:4 Views:1099 | [Last Post](/forum/25-install-update/828514-affiliate-cookie#20004 "Perfect! Work exactly as i need it. Thank you again :)") by [bars92](/forum/user/3048-bars92 "View bars92's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828383-counties-in-the-uk-not-correct) | [Counties in the UK not correct](/forum/25-install-update/828383-counties-in-the-uk-not-correct "Hi Guys, I have noticed some discrepancies in the counties in the UK, in the address dropdown field when registering. ie some counties are missing, and then some towns are listed as counties. Can someone please tell me where this info is stored, so that I can change it. Secondly, when registering and adding your address, the default country that comes up is France. Is there anywhere that I change this, so that it defaults to the UK?? Many thanks, Gunter.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 7 months ago, by [Skellem](/forum/user/1868-skellem "View Skellem's Profile") [Last Post](/forum/25-install-update/828383-counties-in-the-uk-not-correct#19987 "Yes, for updates we don't force the new data as some users might be fine with the old data. Another easy solution is just to remove the entries in both the jos_hikashop_zone and jos_hikashop_zone_link...") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:10 Views:1091 | [Last Post](/forum/25-install-update/828383-counties-in-the-uk-not-correct#19987 "Yes, for updates we don't force the new data as some users might be fine with the old data. Another easy solution is just to remove the entries in both the jos_hikashop_zone and jos_hikashop_zone_link...") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828441-add-to-cart-link-and-custom-product-fields) | [Add to cart link and custom product fields.](/forum/25-install-update/828441-add-to-cart-link-and-custom-product-fields "In the product screen there is the Add to Cart button which gives displays the following code: Would it be possible to enhance this add to cart link to accept a custom parameter which then gets passed through the checkout process and stored in the cart_product and order_product tables. The requirement is to be able to associate the ordered product with the context where the Add to Cart button was clicked. This would be used during post order processing. The link would then look something like this:") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 6 months ago, by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") [Last Post](/forum/25-install-update/828441-add-to-cart-link-and-custom-product-fields#19929 "Will do, thanks.") 15 years 4 months ago by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") | Replies:12 Views:2280 | [Last Post](/forum/25-install-update/828441-add-to-cart-link-and-custom-product-fields#19929 "Will do, thanks.") by [brainforge](/forum/user/423-brainforge "View brainforge's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828512-documention-not-visible-in-backend) | [Documention not visible in Backend](/forum/25-install-update/828512-documention-not-visible-in-backend "Hello, I have problem to install the shop with the normal install way, then I extract the files and load it manual to the serrver and installed with the option install from directory, there I also get some erros. Well the shop is installed now but if i go to Help->Documention it show me a white site (see the attached image) Can you help to solve? Thanks") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [Otto](/forum/user/3091-otto "View Otto's Profile") [Last Post](/forum/25-install-update/828512-documention-not-visible-in-backend#19910 "Ok. It must be a security setting of your IE9 browser or something like that which blocks that because it works for us on IE9 too.") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:5 Views:499 | [Last Post](/forum/25-install-update/828512-documention-not-visible-in-backend#19910 "Ok. It must be a security setting of your IE9 browser or something like that which blocks that because it works for us on IE9 too.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828507-few-product-listing-with-categories-at-one-page) | [Few Product Listing With Categories At One Page](/forum/25-install-update/828507-few-product-listing-with-categories-at-one-page "Hello All. I have tried for a long time to get my home page to display a category description and below a few products from the same category while in the page there are few categories or all, so it will look like having category 1 description and below products, category 2 description and below products etc. I have managed to display one category description with 3 products with the Product listing menu, but i did not manage to get more on the same page including via modules. I used the module to display a different category's product but i couldn't add the description. Thank you for reading. Any suggestion will be welcomed.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [bars92](/forum/user/3048-bars92 "View bars92's Profile") [Last Post](/forum/25-install-update/828507-few-product-listing-with-categories-at-one-page#19669 "So stupid of me to not notice that! Working like a charm. Thank you :)") 15 years 4 months ago by [bars92](/forum/user/3048-bars92 "View bars92's Profile") | Replies:8 Views:771 | [Last Post](/forum/25-install-update/828507-few-product-listing-with-categories-at-one-page#19669 "So stupid of me to not notice that! Working like a charm. Thank you :)") by [bars92](/forum/user/3048-bars92 "View bars92's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828506-updating-quantity-of-item-in-cart) | [Updating Quantity of Item in Cart.](/forum/25-install-update/828506-updating-quantity-of-item-in-cart "Hi, I noticed that if you have a default quantity of 1 of an item in the cart and you change the number to 3, the prices stay at the 1 quantity until you click anywhere outside the quantity box. There is no cart update button to select to trigger the update. Even a graphic of an update button is all that is necessary to get the customer to click on it away from the quantity box. Customers have to select "next" hoping it will work out or back out to get the correct prices to match the quantity. Why cause customers stress trying to get the cart to update to the correct totals?? Can something be done to resolve this. Thanks, RJay") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [RJay](/forum/user/2952-rjay "View RJay's Profile") [Last Post](/forum/25-install-update/828506-updating-quantity-of-item-in-cart#19529 "You can easily add the image by editing the file cart of the view checkout via the menu Display->Views and add an image next to the input field. We'll look at adding an image for next release.") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:683 | [Last Post](/forum/25-install-update/828506-updating-quantity-of-item-in-cart#19529 "You can easily add the image by editing the file cart of the view checkout via the menu Display->Views and add an image next to the input field. We'll look at adding an image for next release.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828505-solved-add-to-cart-button-text-truncated) | [\*\*SOLVED\*\* Add to Cart Button Text Truncated](/forum/25-install-update/828505-solved-add-to-cart-button-text-truncated "Hi - System information: HikaShop Starter 1.5.1, Joomla 1.6.3, PHP 5.3.6 New installation with three categories, and one product in each. When I drill down to a product in the frontend, and then click on the product, the 'Add to cart' button appears as shown in the attached image.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [BoardBoss](/forum/user/3031-boardboss "View BoardBoss's Profile") [Last Post](/forum/25-install-update/828505-solved-add-to-cart-button-text-truncated#19490 "Hi - Thanks for the prompt reply. Nice catch. :) It is interesting to note that I have used this particular template dozens of times in Joomla 1.5 without issue; however, the version I have installed is for Joomla 1.6, so I will pass this along to the template author. To correct this situation in my case, I simply widened the image and corresponding CSS in the tempalate, which was option 2 in your list of suggestions. Again, it is a mystery why HikaShop does this when I use this template. I tried using option 4 in your list, but the style changed so dramatically to a two-toned yellowish color that was in a square container, and that did not look good.") 15 years 4 months ago by [BoardBoss](/forum/user/3031-boardboss "View BoardBoss's Profile") | Replies:2 Views:762 | [Last Post](/forum/25-install-update/828505-solved-add-to-cart-button-text-truncated#19490 "Hi - Thanks for the prompt reply. Nice catch. :) It is interesting to note that I have used this particular template dozens of times in Joomla 1.5 without issue; however, the version I have installed is for Joomla 1.6, so I will pass this along to the template author. To correct this situation in my case, I simply widened the image and corresponding CSS in the tempalate, which was option 2 in your list of suggestions. Again, it is a mystery why HikaShop does this when I use this template. I tried using option 4 in your list, but the style changed so dramatically to a two-toned yellowish color that was in a square container, and that did not look good.") by [BoardBoss](/forum/user/3031-boardboss "View BoardBoss's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828503-user-control-panel-view-account-is-broken) | [user control panel - view account is broken.](/forum/25-install-update/828503-user-control-panel-view-account-is-broken "Hi, I activated the user account. When I click on "view orders" I get an error : Fatal error: Class '' not found in /home/content/25/7962825/html/home/libraries/joomla/database/database/mysql.php on line 434 Any ideas? Thank you.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [malicula](/forum/user/2837-malicula "View malicula's Profile") [Last Post](/forum/25-install-update/828503-user-control-panel-view-account-is-broken#19338 "Indeed. It was not the correct path I gave you. It should have been: components/com_hikashop/views/user/view.html.php") 15 years 4 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1022 | [Last Post](/forum/25-install-update/828503-user-control-panel-view-account-is-broken#19338 "Indeed. It was not the correct path I gave you. It should have been: components/com_hikashop/views/user/view.html.php") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 4 months ago | | [](/forum/25-install-update/828495-how-to-add-shipping) | [How to add shipping](/forum/25-install-update/828495-how-to-add-shipping "Hi I have added several shipping options now, but do not know how to apply them to the products. I have not used weight. Do I have to? I have Single LP UK Single LP Europe Single LP Rest of world There are several more. I then looked at some of my products and it did not give an option to add these. I do not really understand how this works. Please would you be kind enough to help me with this. I also want to be able to offer discounted postage for multiple LPs. Many thanks Sarah") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 4 months ago, by [sarsells](/forum/user/2567-sarsells "View sarsells's Profile") [Last Post](/forum/25-install-update/828495-how-to-add-shipping#19286 "Sorry, I found a solution and have deleted the content of this post.") 15 years 4 months ago by [sarsells](/forum/user/2567-sarsells "View sarsells's Profile") | Replies:6 Views:2948 | [Last Post](/forum/25-install-update/828495-how-to-add-shipping#19286 "Sorry, I found a solution and have deleted the content of this post.") by [sarsells](/forum/user/2567-sarsells "View sarsells's Profile") 15 years 4 months ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.060 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)