[Skip to main content](#vessel-content) Board Categories Install & Update ## # [Install & Update](/forum/25-install-update "View Category 'Install & Update'") 6324 topics | Having an installation or update issue? You will probably find some help here. | |---| ## | [ ](#forumbottom) | Subject | Replies / Views | Last Post | |---|---|---|---| | [](/forum/25-install-update/828183-installation-and-configuration-question) | [Installation and configuration question](/forum/25-install-update/828183-installation-and-configuration-question "Hello all I am new hikashop I just download the install and it appears the installation does not work as described and when I looked at the actual zip file the files do not appear to have been...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [mnmagency](/forum/user/341-mnmagency "View mnmagency's Profile") [Last Post](/forum/25-install-update/828183-installation-and-configuration-question#2010 "Yes. We chose to use zip for our packages because it is easier for beginners trying to open the package on their computer. When the install doesn't work, often, the solution is indeed to install from a directory. That's what we tell our users in the documentation page I posted earlier. And so far, everyone was able to install.") 15 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:6 Views:820 | [Last Post](/forum/25-install-update/828183-installation-and-configuration-question#2010 "Yes. We chose to use zip for our packages because it is easier for beginners trying to open the package on their computer. When the install doesn't work, often, the solution is indeed to install from a directory. That's what we tell our users in the documentation page I posted earlier. And so far, everyone was able to install.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828179-free-shipping-gift-registry) | [Free Shipping/Gift Registry](/forum/25-install-update/828179-free-shipping-gift-registry "I would like to use HikaShop for my client but she has these 2 requirements: 1) She wants to offer free shipping on orders that total $200 or more 2) She wants to have a gift registry that connects with the cart Would HikaShop allow me to turn off the shipping charge on orders of $200 or more and is there some Joomla gift registry component that would be compatible?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [mortk1](/forum/user/321-mortk1 "View mortk1's Profile") [Last Post](/forum/25-install-update/828179-free-shipping-gift-registry#1990 "ok . i done and all system fine ! B) uploanding the file was the error thanks nicolas") 15 years 11 months ago by [chaka](/forum/user/158-chaka "View chaka's Profile") | Replies:10 Views:1837 | [Last Post](/forum/25-install-update/828179-free-shipping-gift-registry#1990 "ok . i done and all system fine ! B) uploanding the file was the error thanks nicolas") by [chaka](/forum/user/158-chaka "View chaka's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828181-integration-with-jomsocial-cant-download-plugin) | [Integration with JomSocial can´t download plugin](/forum/25-install-update/828181-integration-with-jomsocial-cant-download-plugin "Hi, Just testing your Hikashop component and I´m very glad I find it so far :) I have tryed to download your JomSocial plugin but it´s impsible, the link is broke. CB integration link for download works fine. Thank you for great product ;)") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [jerzy](/forum/user/338-jerzy "View jerzy's Profile") [Last Post](/forum/25-install-update/828181-integration-with-jomsocial-cant-download-plugin#1983 "Great that you found it :)") 15 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:7 Views:1796 | [Last Post](/forum/25-install-update/828181-integration-with-jomsocial-cant-download-plugin#1983 "Great that you found it :)") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828175-registration-and-checkout-wont-work) | [Registration and checkout wont work](/forum/25-install-update/828175-registration-and-checkout-wont-work "Hi There, We are using this cart and after we have chosen a product and proceed to guest or register, we fill out register details and then nothing happens. We cannot log in or continue to payment. Can anyone help? Cheers,") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [media991](/forum/user/305-media991 "View media991's Profile") [Last Post](/forum/25-install-update/828175-registration-and-checkout-wont-work#1965 "Thanks :) Looks like it is working again.. i've just redirected the url to where all the products are. Thanks again for all your help.. very appreciated!") 15 years 11 months ago by [media991](/forum/user/305-media991 "View media991's Profile") | Replies:15 Views:1650 | [Last Post](/forum/25-install-update/828175-registration-and-checkout-wont-work#1965 "Thanks :) Looks like it is working again.. i've just redirected the url to where all the products are. Thanks again for all your help.. very appreciated!") by [media991](/forum/user/305-media991 "View media991's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828180-error-installing-during-2nd-step) | [error installing during 2nd Step](/forum/25-install-update/828180-error-installing-during-2nd-step "I Received an Error 1 and [Copy Failed] message when installing Hikashop Hikashop shows in component but plugins don't show up i get this message when i click on shipping and payment pligins You need to edit and save the plugins before they can appear on the checkout jml ver 1.5.22") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [tblad](/forum/user/331-tblad "View tblad's Profile") [Last Post](/forum/25-install-update/828180-error-installing-during-2nd-step#1934 "Thank You for the help The problem was the user/group access right in the groups on server Ftp differ from server group") 15 years 11 months ago by [tblad](/forum/user/331-tblad "View tblad's Profile") | Replies:2 Views:568 | [Last Post](/forum/25-install-update/828180-error-installing-during-2nd-step#1934 "Thank You for the help The problem was the user/group access right in the groups on server Ftp differ from server group") by [tblad](/forum/user/331-tblad "View tblad's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828176-cart-not-working-when-logged-in) | [Cart not working when logged in](/forum/25-install-update/828176-cart-not-working-when-logged-in "I'm sure I'm missing something simple. My shopping cart works fine when you add something to the cart, then register and continue on [it transfers to PayPal]. But when a returning customer is logged in, clicking on the "Add to Cart" button leads to an Error 500 - Internal server error instead of going to the cart. Thoughts?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [smv212](/forum/user/319-smv212 "View smv212's Profile") [Last Post](/forum/25-install-update/828176-cart-not-working-when-logged-in#1861 "Awesome! Thanks for the great support!") 15 years 11 months ago by [smv212](/forum/user/319-smv212 "View smv212's Profile") | Replies:17 Views:1235 | [Last Post](/forum/25-install-update/828176-cart-not-working-when-logged-in#1861 "Awesome! Thanks for the great support!") by [smv212](/forum/user/319-smv212 "View smv212's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828172-japanese-language) | [Japanese language](/forum/25-install-update/828172-japanese-language "Hi. If i go to my in progress web store ( shoptest.avaray.com/es/peru ), display a product, and activate english language by joomfish, you can see how the language changes correctly (the price, for example is set "per unit" now and if you go to checkout, the address form changes correctly from spanish to english and back). This is Ok. But if i activate Japanese language, nothing is translated but Joomla entry form texts. I am not sure if this issue is a bug or a restriction on the public&free Hikashop commercial version.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [Avaray](/forum/user/250-avaray "View Avaray's Profile") [Last Post](/forum/25-install-update/828172-japanese-language#1677 "Hi, You need to go to the configuration under the tab languages. There, edit the japanese language. That will load the japanese from our server automatically and you will be able to save the japanese language. Note that in order to be able to edit the japanese language, you need to have the japanese language installed in Joomla.") 15 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:549 | [Last Post](/forum/25-install-update/828172-japanese-language#1677 "Hi, You need to go to the configuration under the tab languages. There, edit the japanese language. That will load the japanese from our server automatically and you will be able to save the japanese language. Note that in order to be able to edit the japanese language, you need to have the japanese language installed in Joomla.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828171-will-you-implement-cart-picture-in-next-version) | [Will you implement cart picture in next version?](/forum/25-install-update/828171-will-you-implement-cart-picture-in-next-version "Hi! Was just wondering if you will implement a cart-picture for the cart-module in the next version?:) Also, will you make two buttons for the cart-module? One "Checkout" and one "Go to cart"? :) //Jonathan") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [jonthee](/forum/user/267-jonthee "View jonthee's Profile") [Last Post](/forum/25-install-update/828171-will-you-implement-cart-picture-in-next-version#1653 "Hi again! yeah ofcourse you must pay the bills, nothing this great can be totally free!! :) The starter-edition is a great way to get to know the extension, then everyone will upgrade! ;)") 15 years 11 months ago by [jonthee](/forum/user/267-jonthee "View jonthee's Profile") | Replies:4 Views:3463 | [Last Post](/forum/25-install-update/828171-will-you-implement-cart-picture-in-next-version#1653 "Hi again! yeah ofcourse you must pay the bills, nothing this great can be totally free!! :) The starter-edition is a great way to get to know the extension, then everyone will upgrade! ;)") by [jonthee](/forum/user/267-jonthee "View jonthee's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828169-invalid-token-when-checking-out) | [Invalid token when checking out :(](/forum/25-install-update/828169-invalid-token-when-checking-out "Hi! When I try to checkout I get a white page saying invalid token? Happened after updating to latest version :( you can visit my page by going to wwwdotwaynecorpdotse Thanks in advance! //Jonathan") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [jonthee](/forum/user/267-jonthee "View jonthee's Profile") [Last Post](/forum/25-install-update/828169-invalid-token-when-checking-out?start=20#1564 "Thank you! Thank you! Thank you! :) Hope you do find out why this is happening though :) Thanks again!") 15 years 11 months ago by [jonthee](/forum/user/267-jonthee "View jonthee's Profile") - [1](/forum/25-install-update/828169-invalid-token-when-checking-out?start=0 "Page:1") - [2](/forum/25-install-update/828169-invalid-token-when-checking-out?start=20 "Page:2") | Replies:28 Views:2700 | [Last Post](/forum/25-install-update/828169-invalid-token-when-checking-out?start=20#1564 "Thank you! Thank you! Thank you! :) Hope you do find out why this is happening though :) Thanks again!") by [jonthee](/forum/user/267-jonthee "View jonthee's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828168-updated-to-latest-version-cart-brook) | [Updated to latest version - cart brook](/forum/25-install-update/828168-updated-to-latest-version-cart-brook "Atter i updates to latest version i cant "add to cart". When clicking it says "The cart is empty".") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [seociable](/forum/user/217-seociable "View seociable's Profile") [Last Post](/forum/25-install-update/828168-updated-to-latest-version-cart-brook#1394 "And of course it worked! Thanks for quick fix") 15 years 11 months ago by [seociable](/forum/user/217-seociable "View seociable's Profile") | Replies:8 Views:837 | [Last Post](/forum/25-install-update/828168-updated-to-latest-version-cart-brook#1394 "And of course it worked! Thanks for quick fix") by [seociable](/forum/user/217-seociable "View seociable's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828167-product-search-module-does-not-work) | [Product search module does not work](/forum/25-install-update/828167-product-search-module-does-not-work "Hi, It seems that searching for products does not yield any results. Product searching worked perfectly in the previous version of Hikashop, but for some reason the search function can't find any of my products in this version. If someone could help me solve this issue, I would be very happy. :) -Redeemer") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [Redeemer](/forum/user/240-redeemer "View Redeemer's Profile") [Last Post](/forum/25-install-update/828167-product-search-module-does-not-work#1391 "Great, at least there is no bug :)") 15 years 11 months ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:9 Views:2061 | [Last Post](/forum/25-install-update/828167-product-search-module-does-not-work#1391 "Great, at least there is no bug :)") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828166-adding-an-item-of-negative-quantity-to-the-cart) | [Adding an item of negative quantity to the cart](/forum/25-install-update/828166-adding-an-item-of-negative-quantity-to-the-cart "Hi, I didn't notice this before, but it's apparently possible to add a negative amount of items to the cart. If you don't have any items in the cart, then this will cause the shopping cart to think it has an item in it; although nothing appears there. If you already have any items in the shopping cart already, adding a negative quantity will cause you to lose those number of products specified; or, if it causes you to no longer have any items in the cart, then you will have to deal with the first bug. I would be much obliged if someone could tell me how to fix this. :) -Redeemer") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 15 years 11 months ago, by [Redeemer](/forum/user/240-redeemer "View Redeemer's Profile") [Last Post](/forum/25-install-update/828166-adding-an-item-of-negative-quantity-to-the-cart#1338 "Ah, thank you. I was unaware you had released a new version of Hikashop so quickly. :) I'll update my copy now. EDIT: I just updated Hikashop, and I lost all of my clever hacks and fixes... Darn. Guess I'll have to go add them again.") 15 years 11 months ago by [Redeemer](/forum/user/240-redeemer "View Redeemer's Profile") | Replies:4 Views:739 | [Last Post](/forum/25-install-update/828166-adding-an-item-of-negative-quantity-to-the-cart#1338 "Ah, thank you. I was unaware you had released a new version of Hikashop so quickly. :) I'll update my copy now. EDIT: I just updated Hikashop, and I lost all of my clever hacks and fixes... Darn. Guess I'll have to go add them again.") by [Redeemer](/forum/user/240-redeemer "View Redeemer's Profile") 15 years 11 months ago | | [](/forum/25-install-update/828160-adding-and-deleting-from-cart) | [Adding and Deleting from cart](/forum/25-install-update/828160-adding-and-deleting-from-cart "It seems when using google chrome when i click add item to cart button it sometimes blinks the page and doesn't add the item. It also does this while deleting from the cart. I tried IE and it worked...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 16 years 6 days ago, by [silentblood](/forum/user/229-silentblood "View silentblood's Profile") [Last Post](/forum/25-install-update/828160-adding-and-deleting-from-cart#1322 "Actually, I tried with firefox. Mmm, I tested a bit more and found that sometimes the product isn't added to the cart. I think it comes for the way the javascript is done: the ajax request which updates the cart is aborted by the browser before it finishes in order to redirect the page. It probably only occurs on your website because it seems a bit slow to load. Please replace the file administrator/components/com_hikashop/helpers/cart.php by the file in the package enclosed in this post. [file]") 16 years 1 hour ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:17 Views:1675 | [Last Post](/forum/25-install-update/828160-adding-and-deleting-from-cart#1322 "Actually, I tried with firefox. Mmm, I tested a bit more and found that sometimes the product isn't added to the cart. I think it comes for the way the javascript is done: the ajax request which updates the cart is aborted by the browser before it finishes in order to redirect the page. It probably only occurs on your website because it seems a bit slow to load. Please replace the file administrator/components/com_hikashop/helpers/cart.php by the file in the package enclosed in this post. [file]") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 16 years 1 hour ago | | [](/forum/25-install-update/828165-language-issue-with-new-version-1-3-4) | [Language issue with new version 1.3.4?](/forum/25-install-update/828165-language-issue-with-new-version-1-3-4 "Hi! First off, the most amazing and easy shopping cart ever!!!! I upgraded (installed over) from 1.3.3 to 1.3.4, and some language-files seems to be just code?, in example, HIKA_CONFIGURATION should say "Configuration" but instead views "HIKA_CONFIGURATION" and further on. 10% is wrong :( Thanks in advance for any help.. Best regards Jonathan") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 16 years 7 hours ago, by [jonthee](/forum/user/267-jonthee "View jonthee's Profile") [Last Post](/forum/25-install-update/828165-language-issue-with-new-version-1-3-4#1300 "We also modified the swedish language file for the 1.3.4 version no problem. Just update the language file from our servers and it will work.") 16 years 7 hours ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:4 Views:720 | [Last Post](/forum/25-install-update/828165-language-issue-with-new-version-1-3-4#1300 "We also modified the swedish language file for the 1.3.4 version no problem. Just update the language file from our servers and it will work.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 16 years 7 hours ago | | [](/forum/25-install-update/828163-variants-bugs) | [Variants Bugs.](/forum/25-install-update/828163-variants-bugs "In my test shop i have set up two products with two variants each. They are "Camisa Roja" and "Camisa verde". Those are the issues related: - If click on those products, all the page modules jump from the left side to the main page (¿?¿?). - "Camisa verde" displays a dropdown to select the variants. If you try to change it, with every change the page layout is altered again in other ways. - "Camisa roja" also have variants in its configuration, but displays no dropdown. The only difference with "Camisa verde" is that it has a price range defined in the general product fields (no price defined in variants ones). - On the listing of products, first i select the category of the products with variants. After that, if I change the filter on the right to display variants, i get no result (that´s why I wrote my former post, because i believed that nothing was suppossed to be displayed). URL: shoptest.avaray.com") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 16 years 3 days ago, by [Avaray](/forum/user/250-avaray "View Avaray's Profile") [Last Post](/forum/25-install-update/828163-variants-bugs#1256 "Ok, let me know when you took a decision.") 16 years 2 days ago by [Avaray](/forum/user/250-avaray "View Avaray's Profile") | Replies:6 Views:852 | [Last Post](/forum/25-install-update/828163-variants-bugs#1256 "Ok, let me know when you took a decision.") by [Avaray](/forum/user/250-avaray "View Avaray's Profile") 16 years 2 days ago | | [](/forum/25-install-update/828164-products-doesnt-show-up) | [Products doesn´t show up](/forum/25-install-update/828164-products-doesnt-show-up "I have successfully created and configure Hikashop on my testsite. Now i installed it on my live site. The problem is that the products doesn´t show up (empty). The categories do show up - i have enable category, products and config shipping/tax/payment. What could i have forgot?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 16 years 2 days ago, by [seociable](/forum/user/217-seociable "View seociable's Profile") [Last Post](/forum/25-install-update/828164-products-doesnt-show-up#1253 "Once again you save my day! Thanks for helping EDIT: Do you want Swedish translation?") 16 years 2 days ago by [seociable](/forum/user/217-seociable "View seociable's Profile") | Replies:2 Views:767 | [Last Post](/forum/25-install-update/828164-products-doesnt-show-up#1253 "Once again you save my day! Thanks for helping EDIT: Do you want Swedish translation?") by [seociable](/forum/user/217-seociable "View seociable's Profile") 16 years 2 days ago | | [](/forum/25-install-update/828161-lots-of-weird-issues) | [Lots of weird issues.](/forum/25-install-update/828161-lots-of-weird-issues "Currently I am evaluating Hikashop into a Joomla test site, in order to create a web store soon. Now, I am facing some very, very weird situations: - After Login, no User menu/User options appears. I have searched for such a module/option in the backend but i have been unable to find it. - If I add to cart a product, it never is added to the cart. Sometime it is added, after hitting the button several (at least ten) times. - The very few times a product is added to the cart, if i want to delete it, i also have to try a lot of times too. - Almost all categories in my test shop has been fulled with at least one product, and those product has been also mostly associated with different categories. Despite of this, if I browse through a hikashop module set by category or by a side menu i created whose options were set "Type of content: category", the result is always the same: no produt is displayed in the page. - If "Price display method" selected is "Cheapest price" in HikaShop module, a product with price range based on quantity is marked as "free" into the hikashop module ("CAMISA ROJA" one in my site). You can find my test site at shoptest.avaray.com. Also, you can login as a shopper using "comprador" as username and password. Any help will be welcomed. Joomla 1.5.21. MySQL - 5.0.90. Hikashop starter pack.") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 16 years 5 days ago, by [Avaray](/forum/user/250-avaray "View Avaray's Profile") [Last Post](/forum/25-install-update/828161-lots-of-weird-issues#1214 "Works nice. Thanks a lot!") 16 years 3 days ago by [Avaray](/forum/user/250-avaray "View Avaray's Profile") | Replies:8 Views:809 | [Last Post](/forum/25-install-update/828161-lots-of-weird-issues#1214 "Works nice. Thanks a lot!") by [Avaray](/forum/user/250-avaray "View Avaray's Profile") 16 years 3 days ago | | [](/forum/25-install-update/828157-fatal-error-show-php-line-179) | [Fatal Error : show.php line 179](/forum/25-install-update/828157-fatal-error-show-php-line-179 "Hello, Bonjour, I get a Fatal Error when I swap back from spanish or engllish to frensh(jommfish component) using hikashop. The message is the following message : Fatal error: Call to a member function get() on a non-object in C:\xampp\htdocs\sitedevjoomla\components\com_hikashop\views\product\tmpl\show.php on line 179 Is it a bug or a customisation problem ? Thanks for your comments. @+") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 16 years 1 week ago, by [Lambert](/forum/user/112-lambert "View Lambert's Profile") [Last Post](/forum/25-install-update/828157-fatal-error-show-php-line-179#950 "Thanks Nicolas, For the moment all OK. I will go back to my translation story with Joomfish. @+") 16 years 1 week ago by [Lambert](/forum/user/112-lambert "View Lambert's Profile") | Replies:16 Views:3233 | [Last Post](/forum/25-install-update/828157-fatal-error-show-php-line-179#950 "Thanks Nicolas, For the moment all OK. I will go back to my translation story with Joomfish. @+") by [Lambert](/forum/user/112-lambert "View Lambert's Profile") 16 years 1 week ago | | [](/forum/25-install-update/828159-minimum-weight-not-showing-in-shipping-method) | [Minimum weight not showing in shipping method](/forum/25-install-update/828159-minimum-weight-not-showing-in-shipping-method "The minimum weight field is not showing when creating a shipping method. This is mentioned in your help documentation text but doesn't show in the images either. Have I missed something in the...") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 16 years 1 week ago, by [sholloway](/forum/user/231-sholloway "View sholloway's Profile") [Last Post](/forum/25-install-update/828159-minimum-weight-not-showing-in-shipping-method#915 "You probably aren't using the latest version of HikaShop as this was added in 1.2.0 Please update to the latest version.") 16 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:1 Views:556 | [Last Post](/forum/25-install-update/828159-minimum-weight-not-showing-in-shipping-method#915 "You probably aren't using the latest version of HikaShop as this was added in 1.2.0 Please update to the latest version.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 16 years 1 week ago | | [](/forum/25-install-update/828158-few-questions) | [Few Questions?](/forum/25-install-update/828158-few-questions "Few questions... 1- I can not get our authorize.net account to link with the Hika program that is installed on our Joomla websites. We have the transaction key and Id however when an order goes through process they are brought to a page saying not able to connect. What is going on and how do I get them to connect? 2- We are transferring our records over and have a few people that have purchased items from us with files. I have not been able to add them to our record with in Hika without having them rebuy the product is there a way to do this? 3- Log-in after people purchase this product with files they need to be able to re access the files. I have the login plugin activated through Hika however there is no button or module etc. for them to actually input their login info and retrieve the files they have bought. AM I missing something? 4- Is there a way to add a button within the shopping cart to continue shopping. Or do customers just have to click back?") Category: [Install & Update](/forum/25-install-update "Having an installation or update issue? You will probably find some help here.") Topic started 16 years 1 week ago, by [astansifer](/forum/user/232-astansifer "View astansifer's Profile") [Last Post](/forum/25-install-update/828158-few-questions#914 "1. This is an authorize.net error. Please ask authorize.net to unlock your account. 2. The only way to do it now is to add the data of the orders directly in the hikahsop_order and hikashop_order_product tables. But you need to know how mysql databases work to do that.") 16 years 1 week ago by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") | Replies:3 Views:843 | [Last Post](/forum/25-install-update/828158-few-questions#914 "1. This is an authorize.net error. Please ask authorize.net to unlock your account. 2. The only way to do it now is to add the data of the orders directly in the hikahsop_order and hikashop_order_product tables. But you need to know how mysql databases work to do that.") by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") 16 years 1 week ago | | [ ](#forumtop) | | [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.044 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)