[Skip to main content](#vessel-content) # Description is "undefined" ## - **[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")** - [![Sandra74's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60896-sandra74 "View Sandra74's Profile") Topic Author - [ Offline](/forum/user/60896-sandra74) Less More - Posts: 197 - Thank you received: 18 - - 2 weeks 6 days ago [\#100000288](#100000288) by [Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile") *[Description is "undefined"](/forum/26-product-category-display/100000057-description-is-undefined#100000288 "-- url of the page with the problem -- : www.jewelrygoldfinger.com/fr/joaillerie/dinh-van/dv-235504 -- HikaShop version -- : 6.6.0 -- Joomla version -- : ‎6.2.0 -- PHP version -- : 8.4.24 -- Browser(s) name and version -- : Firefox 159.0 Good morning,  Even if my product has a description in both languages, on the front end it mentions "undefined", but I don't know why. Other products are ok. Any idea why the description is not displayed? Thanks in advance for your help. Sandra")* was created by *[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")* -- url of the page with the problem -- : [ www.jewelrygoldfinger.com/fr/joaillerie/dinh-van/dv-235504](https://www.jewelrygoldfinger.com/fr/joaillerie/dinh-van/dv-235504) -- HikaShop version -- : 6.6.0 -- Joomla version -- : ‎6.2.0 -- PHP version -- : 8.4.24 -- Browser(s) name and version -- : Firefox 159.0 Good morning,  Even if my product has a description in both languages, on the front end it mentions "undefined", but I don't know why. Other products are ok. Any idea why the description is not displayed? Thanks in advance for your help. Sandra Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS8xMDAwMDAwNTctZGVzY3JpcHRpb24taXMtdW5kZWZpbmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")** - [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png?1793428657)](/forum/user/63-nicolas "View nicolas's Profile") - [ Offline](/forum/user/63-nicolas) Less More - Posts: 86358 - Thank you received: 14290 - - 2 weeks 6 days ago [\#100000289](#100000289) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile") Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Description is "undefined"](/forum/26-product-category-display/100000057-description-is-undefined#100000289 "-- url of the page with the problem -- : www.jewelrygoldfinger.com/fr/joaillerie/dinh-van/dv-235504 -- HikaShop version -- : 6.6.0 -- Joomla version -- : ‎6.2.0 -- PHP version -- : 8.4.24 -- Browser(s) name and version -- : Firefox 159.0 Good morning,  Even if my product has a description in both languages, on the front end it mentions "undefined", but I don't know why. Other products are ok. Any idea why the description is not displayed? Thanks in advance for your help. Sandra")* The text "undefined" doesn't come from the product's description. It comes from the description of its variant (the "M" variant of this ring), which holds the word "undefined". On the product page, a variant that has its own description shows it instead of the main product's description. That's why the text appears in both languages even though the product itself is correctly filled in. We found how this word can end up there. When a variant is saved, or the product is saved while a variant is open in its edition area, in the second or so while the variant's description editor is still loading (with JCE in particular), the editor returns nothing and HikaShop saved the word "undefined" in place of the description. We have corrected this for a coming version. To fix your product now: edit the product in the backend, open the M variant in the Variants tab, wait until its description editor has fully loaded, delete the "undefined" text (leave the description empty so the variant uses the main product's description, or type the description you want for that variant), and save the variant. If you entered translations for that variant, check them too. Until the corrected version is installed, simply wait a moment after opening a variant, until its editor is displayed, before saving it or the product. The following user(s) said Thank You: [Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile") Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS8xMDAwMDAwNTctZGVzY3JpcHRpb24taXMtdW5kZWZpbmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")** - [![Sandra74's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/60896-sandra74 "View Sandra74's Profile") Topic Author - [ Offline](/forum/user/60896-sandra74) Less More - Posts: 197 - Thank you received: 18 - - 2 weeks 6 days ago [\#100000290](#100000290) by [Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile") Replied by *[Sandra74](/forum/user/60896-sandra74 "View Sandra74's Profile")* on topic *[Description is "undefined"](/forum/26-product-category-display/100000057-description-is-undefined#100000290 "-- url of the page with the problem -- : www.jewelrygoldfinger.com/fr/joaillerie/dinh-van/dv-235504 -- HikaShop version -- : 6.6.0 -- Joomla version -- : ‎6.2.0 -- PHP version -- : 8.4.24 -- Browser(s) name and version -- : Firefox 159.0 Good morning,  Even if my product has a description in both languages, on the front end it mentions "undefined", but I don't know why. Other products are ok. Any idea why the description is not displayed? Thanks in advance for your help. Sandra")* Thanks a lot Nicolas for your help. My description is now displayed. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS8xMDAwMDAwNTctZGVzY3JpcHRpb24taXMtdW5kZWZpbmVkP3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. Board Categories HikaShop Install & Update Product & Category Display Content Creation Sales and Orders Orders management Reports & Statistics Customers Checkout Payment Methods Shipping Methods Import & Export (CSV, XLS…) Specific Features Affilation Taxes Wishlist Vote Carousel & Slider Mass Actions Filters & Search Discount & Coupon Feature Request Integrations Showcase General Talk about HikaShop Development HikaShop 3.0 Beta Translation Commercial Jobs HikaShop Components HikaMarket Market: Feature requests Market: How to? Market: Bug Report HikaSerial General talk about HikaSerial Serial: Bug Report Serial: How to? Support en Français de HikaSerial (French Support) HikaSubscription HikaAuction Auction: Feature requests Auction: How to? Auction: Bug report Hikashop around the world Support en Français (French Support) Russian FAQ. Курс выживания с Hikashop. Частые вопросы и о Расширения Hikashop Наши сайты на Hikashop 日本語版サポート(Japanese Support) Thai German Archives Bug Report How to? [](/forum/topics/feed/mode-topics?format=feed&type=rss) Time to create page: 0.096 seconds [Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)