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Orders not showing products sold
13 years 2 months ago #116529
by butteregg
Orders not showing products sold was created by butteregg
Trying to find a solution for our orders not showing the products sold. It does it on some products, but not all. I have looked at the good ones and see no difference in the settings with the ones that aren't working. Any thoughts?
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13 years 2 months ago #116551
by Eliot
Replied by Eliot on topic Orders not showing products sold
Hi there,
Maybe the product not displayed are options and you enabled the "Group options with product" option in the main configuration (System>Configuration>Main).
Maybe the product not displayed are options and you enabled the "Group options with product" option in the main configuration (System>Configuration>Main).
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13 years 2 months ago #116599
by butteregg
Replied by butteregg on topic Orders not showing products sold
Thanks for the thought, but it was disabled. Any other ideas?
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13 years 2 months ago #116608
by nicolas
Replied by nicolas on topic Orders not showing products sold
This looks like a mysql error when inserting the products in the order_product table at the end of the checkout.
So you that that it only happens for some products right ? Is it always the same products which have the issue ?
If so, if you try to checkout with the "debug mode" option of the configuration of joomla turned on, do you get an error at the end of the checkout ? If so, what is it ?
So you that that it only happens for some products right ? Is it always the same products which have the issue ?
If so, if you try to checkout with the "debug mode" option of the configuration of joomla turned on, do you get an error at the end of the checkout ? If so, what is it ?
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