[Skip to main content](#vessel-content) # Shopping cart not being updated immediately! ## - **[shivali](/forum/user/26224-shivali "View shivali's Profile")** - [![shivali's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26224-shivali "View shivali's Profile") Topic Author - [ Offline](/forum/user/26224-shivali) Less More - Posts: 32 - Thank you received: 1 - - 13 years 1 month ago [\#123562](#123562) by [shivali](/forum/user/26224-shivali "View shivali's Profile") *[Shopping cart not being updated immediately!](/forum/26-product-category-display/861990-shopping-cart-not-being-updated-immediately#123562 "Hi, The url of the page is: flames.ezeeapps.com/new2/promotions-news/gift-a-voucher I am having two issues with my cart. * If I add the gift voucher to the cart, it does not show up in the my food basket on the left. However, if I go to flames.ezeeapps.com/new2/menu-category/category/30-soups and add more products to the cart, the gift vouchers I added earlier and the new items show up together in the cart. * If in the food basket, I change the qty, then the qty field vanishes although the cart gets updated. The qty field shows up again only when I add a new item to the cart. Could this be a bug? All help appreciated. Thanks.")* was created by *[shivali](/forum/user/26224-shivali "View shivali's Profile")* Hi, The url of the page is: [ flames.ezeeapps.com/new2/promotions-news/gift-a-voucher](http://flames.ezeeapps.com/new2/promotions-news/gift-a-voucher) I am having two issues with my cart. 1. If I add the gift voucher to the cart, it does not show up in the my food basket on the left. However, if I go to [ flames.ezeeapps.com/new2/menu-category/category/30-soups](http://flames.ezeeapps.com/new2/menu-category/category/30-soups) and add more products to the cart, the gift vouchers I added earlier and the new items show up together in the cart. 2. If in the food basket, I change the qty, then the qty field vanishes although the cart gets updated. The qty field shows up again only when I add a new item to the cart. Could this be a bug? All help appreciated. Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjE5OTAtc2hvcHBpbmctY2FydC1ub3QtYmVpbmctdXBkYXRlZC1pbW1lZGlhdGVseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#123580](#123580) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shopping cart not being updated immediately!](/forum/26-product-category-display/861990-shopping-cart-not-being-updated-immediately#123580 "Hi, The url of the page is: flames.ezeeapps.com/new2/promotions-news/gift-a-voucher I am having two issues with my cart. * If I add the gift voucher to the cart, it does not show up in the my food basket on the left. However, if I go to flames.ezeeapps.com/new2/menu-category/category/30-soups and add more products to the cart, the gift vouchers I added earlier and the new items show up together in the cart. * If in the food basket, I change the qty, then the qty field vanishes although the cart gets updated. The qty field shows up again only when I add a new item to the cart. Could this be a bug? All help appreciated. Thanks.")* Hi, Do you have the Joomla cache activated ? the "cache" system plugin published ? Any other cache compoment ? HikaShop is not compatible with cache systems because the cart can't be cache, it is something which can change a lot but the cache features store the all page content, including the HikaShop cart. And it can create such kind of problems. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjE5OTAtc2hvcHBpbmctY2FydC1ub3QtYmVpbmctdXBkYXRlZC1pbW1lZGlhdGVseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shivali](/forum/user/26224-shivali "View shivali's Profile")** - [![shivali's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26224-shivali "View shivali's Profile") Topic Author - [ Offline](/forum/user/26224-shivali) Less More - Posts: 32 - Thank you received: 1 - - 13 years 1 month ago [\#123590](#123590) by [shivali](/forum/user/26224-shivali "View shivali's Profile") Replied by *[shivali](/forum/user/26224-shivali "View shivali's Profile")* on topic *[Shopping cart not being updated immediately!](/forum/26-product-category-display/861990-shopping-cart-not-being-updated-immediately#123590 "Hi, The url of the page is: flames.ezeeapps.com/new2/promotions-news/gift-a-voucher I am having two issues with my cart. * If I add the gift voucher to the cart, it does not show up in the my food basket on the left. However, if I go to flames.ezeeapps.com/new2/menu-category/category/30-soups and add more products to the cart, the gift vouchers I added earlier and the new items show up together in the cart. * If in the food basket, I change the qty, then the qty field vanishes although the cart gets updated. The qty field shows up again only when I add a new item to the cart. Could this be a bug? All help appreciated. Thanks.")* Hi Jerome, Thanks for the reply. Joomla cache is not activated. I checked all other components as well. The sliding cart has a cache feature but I have put the cache time as zero. So not sure why this is happening! Any other ideas? Also, this seems to be a problem only for the gift vouchers page. If it was a cache problem wouldn't it be the same for all the other online ordering pages? Thanks. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjE5OTAtc2hvcHBpbmctY2FydC1ub3QtYmVpbmctdXBkYXRlZC1pbW1lZGlhdGVseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#123593](#123593) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shopping cart not being updated immediately!](/forum/26-product-category-display/861990-shopping-cart-not-being-updated-immediately#123593 "Hi, The url of the page is: flames.ezeeapps.com/new2/promotions-news/gift-a-voucher I am having two issues with my cart. * If I add the gift voucher to the cart, it does not show up in the my food basket on the left. However, if I go to flames.ezeeapps.com/new2/menu-category/category/30-soups and add more products to the cart, the gift vouchers I added earlier and the new items show up together in the cart. * If in the food basket, I change the qty, then the qty field vanishes although the cart gets updated. The qty field shows up again only when I add a new item to the cart. Could this be a bug? All help appreciated. Thanks.")* Hi, I guess that the problem comes from your sliding plugin. If you open the HikaShop cart page, there is no problem [ flames.ezeeapps.com/new2/index.php?optio...m\_hikashop&ctrl=cart](http://flames.ezeeapps.com/new2/index.php?option=com_hikashop&ctrl=cart) When I made some tests, I didn't have at any time something display in the sliding cart when I open an HikaShop page. I have to go in an Joomla article page to make it work. But for the rest, the HikaShop cart is fine. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjE5OTAtc2hvcHBpbmctY2FydC1ub3QtYmVpbmctdXBkYXRlZC1pbW1lZGlhdGVseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shivali](/forum/user/26224-shivali "View shivali's Profile")** - [![shivali's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26224-shivali "View shivali's Profile") Topic Author - [ Offline](/forum/user/26224-shivali) Less More - Posts: 32 - Thank you received: 1 - - 13 years 1 month ago [\#123596](#123596) by [shivali](/forum/user/26224-shivali "View shivali's Profile") Replied by *[shivali](/forum/user/26224-shivali "View shivali's Profile")* on topic *[Shopping cart not being updated immediately!](/forum/26-product-category-display/861990-shopping-cart-not-being-updated-immediately#123596 "Hi, The url of the page is: flames.ezeeapps.com/new2/promotions-news/gift-a-voucher I am having two issues with my cart. * If I add the gift voucher to the cart, it does not show up in the my food basket on the left. However, if I go to flames.ezeeapps.com/new2/menu-category/category/30-soups and add more products to the cart, the gift vouchers I added earlier and the new items show up together in the cart. * If in the food basket, I change the qty, then the qty field vanishes although the cart gets updated. The qty field shows up again only when I add a new item to the cart. Could this be a bug? All help appreciated. Thanks.")* Hi, I didnt understand what you meant by "I have to go in an Joomla article page to make it work." The online ordering tab ([ flames.ezeeapps.com/new2/menu-category/c...-doner-british-style](http://flames.ezeeapps.com/new2/menu-category/category/13-flames-doner-british-style)) is working fine and that is not a joomla article. So the sliding cart should have a problem with that too right? Why is it only having a problem on one page? :blink: Thanks Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjE5OTAtc2hvcHBpbmctY2FydC1ub3QtYmVpbmctdXBkYXRlZC1pbW1lZGlhdGVseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#123617](#123617) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shopping cart not being updated immediately!](/forum/26-product-category-display/861990-shopping-cart-not-being-updated-immediately#123617 "Hi, The url of the page is: flames.ezeeapps.com/new2/promotions-news/gift-a-voucher I am having two issues with my cart. * If I add the gift voucher to the cart, it does not show up in the my food basket on the left. However, if I go to flames.ezeeapps.com/new2/menu-category/category/30-soups and add more products to the cart, the gift vouchers I added earlier and the new items show up together in the cart. * If in the food basket, I change the qty, then the qty field vanishes although the cart gets updated. The qty field shows up again only when I add a new item to the cart. Could this be a bug? All help appreciated. Thanks.")* Hi, You're right, it works on the link you gave too. I have the impression that it can work only if the URL is SEF. Otherwise, when you edit your cart, the sliding module does not update the cart content, it don't receive the notification like a "real" HikaShop cart module. I don't know how it works but I don't think that they have an integration with HikaShop. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjE5OTAtc2hvcHBpbmctY2FydC1ub3QtYmVpbmctdXBkYXRlZC1pbW1lZGlhdGVseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[shivali](/forum/user/26224-shivali "View shivali's Profile")** - [![shivali's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/26224-shivali "View shivali's Profile") Topic Author - [ Offline](/forum/user/26224-shivali) Less More - Posts: 32 - Thank you received: 1 - - 13 years 1 month ago [\#123618](#123618) by [shivali](/forum/user/26224-shivali "View shivali's Profile") Replied by *[shivali](/forum/user/26224-shivali "View shivali's Profile")* on topic *[Shopping cart not being updated immediately!](/forum/26-product-category-display/861990-shopping-cart-not-being-updated-immediately#123618 "Hi, The url of the page is: flames.ezeeapps.com/new2/promotions-news/gift-a-voucher I am having two issues with my cart. * If I add the gift voucher to the cart, it does not show up in the my food basket on the left. However, if I go to flames.ezeeapps.com/new2/menu-category/category/30-soups and add more products to the cart, the gift vouchers I added earlier and the new items show up together in the cart. * If in the food basket, I change the qty, then the qty field vanishes although the cart gets updated. The qty field shows up again only when I add a new item to the cart. Could this be a bug? All help appreciated. Thanks.")* Totally stumped. :dry: Cart is updated on one page and not on another page which is similar! The urls are search engine friendly by the way. ie have turned on the SEF option at the backend of joomla. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjE5OTAtc2hvcHBpbmctY2FydC1ub3QtYmVpbmctdXBkYXRlZC1pbW1lZGlhdGVseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 13 years 1 month ago [\#123821](#123821) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Shopping cart not being updated immediately!](/forum/26-product-category-display/861990-shopping-cart-not-being-updated-immediately#123821 "Hi, The url of the page is: flames.ezeeapps.com/new2/promotions-news/gift-a-voucher I am having two issues with my cart. * If I add the gift voucher to the cart, it does not show up in the my food basket on the left. However, if I go to flames.ezeeapps.com/new2/menu-category/category/30-soups and add more products to the cart, the gift vouchers I added earlier and the new items show up together in the cart. * If in the food basket, I change the qty, then the qty field vanishes although the cart gets updated. The qty field shows up again only when I add a new item to the cart. Could this be a bug? All help appreciated. Thanks.")* Hi, The cart is updated.It's just that your sliding module does not refresh it. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjE5OTAtc2hvcHBpbmctY2FydC1ub3QtYmVpbmctdXBkYXRlZC1pbW1lZGlhdGVseT90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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