[Skip to main content](#vessel-content)

#   Menu Links (Product Page) Not Working

##

- **[caveman](/forum/user/28316-caveman "View caveman's Profile")**
- [![caveman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28316-caveman "View caveman's Profile") Topic Author
- [ Offline](/forum/user/28316-caveman)

Less More

- Posts: 11
- Thank you received: 2
-
-

12 years 11 months ago [\#133437](#133437) by [caveman](/forum/user/28316-caveman "View caveman's Profile")  *[Menu Links (Product Page) Not Working](/forum/26-product-category-display/863793-menu-links-product-page-not-working#133437 "-- url of the page with the problem -- :   cavemanprojects.com/common/Products/buy-book    cavemanprojects.com/common/Products/hika...r-categories-listing  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Category not found Call stack # Function Location 1 JSite-&gt;dispatch() JROOT/index.php:52 2 JComponentHelper::renderComponent() JROOT/includes/application.php:220 3 JComponentHelper::executeComponent() JROOT/libraries/legacy/component/helper.php:335 4 require&#95;once() JROOT/libraries/legacy/component/helper.php:355 5 JControllerLegacy-&gt;execute() JROOT/components/com&#95;content/content.php:16 6 ContentController-&gt;display() JROOT/libraries/legacy/controller/legacy.php:722 7 JControllerLegacy-&gt;display() JROOT/components/com&#95;content/controller.php:79 8 ContentViewCategory-&gt;display() JROOT/libraries/legacy/controller/legacy.php:685 9 JError::raiseError() JROOT/components/com&#95;content/views/category/view.html.php:66 10 JError::raise() JROOT/libraries/legacy/error/error.php:242  However it works only when SEF is totally turned off.")* was created by *[caveman](/forum/user/28316-caveman "View caveman's Profile")*

-- url of the page with the problem -- :
[ cavemanprojects.com/common/Products/buy-book](http://cavemanprojects.com/common/Products/buy-book)
[ cavemanprojects.com/common/Products/hika...r-categories-listing](http://cavemanprojects.com/common/Products/hikashop-menu-for-categories-listing)
-- HikaShop version -- : 2.2.2
-- Joomla version -- : 3.1.5
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : XXXXX x.x.x
-- Error-message(debug-mod must be tuned on) -- : Error_message

Category not found
Call stack
\# Function Location
1 JSite-&gt;dispatch() JROOT/index.php:52
2 JComponentHelper::renderComponent() JROOT/includes/application.php:220
3 JComponentHelper::executeComponent() JROOT/libraries/legacy/component/helper.php:335
4 require_once() JROOT/libraries/legacy/component/helper.php:355
5 JControllerLegacy-&gt;execute() JROOT/components/com_content/content.php:16
6 ContentController-&gt;display() JROOT/libraries/legacy/controller/legacy.php:722
7 JControllerLegacy-&gt;display() JROOT/components/com_content/controller.php:79
8 ContentViewCategory-&gt;display() JROOT/libraries/legacy/controller/legacy.php:685
9 JError::raiseError() JROOT/components/com_content/views/category/view.html.php:66
10 JError::raise() JROOT/libraries/legacy/error/error.php:242

However it works only when SEF is totally turned off.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjM3OTMtbWVudS1saW5rcy1wcm9kdWN0LXBhZ2Utbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[caveman](/forum/user/28316-caveman "View caveman's Profile")**
- [![caveman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28316-caveman "View caveman's Profile") Topic Author
- [ Offline](/forum/user/28316-caveman)

Less More

- Posts: 11
- Thank you received: 2
-
-

12 years 11 months ago [\#133463](#133463) by [caveman](/forum/user/28316-caveman "View caveman's Profile")  Replied by *[caveman](/forum/user/28316-caveman "View caveman's Profile")* on topic *[Menu Links (Product Page) Not Working](/forum/26-product-category-display/863793-menu-links-product-page-not-working#133463 "-- url of the page with the problem -- :   cavemanprojects.com/common/Products/buy-book    cavemanprojects.com/common/Products/hika...r-categories-listing  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Category not found Call stack # Function Location 1 JSite-&gt;dispatch() JROOT/index.php:52 2 JComponentHelper::renderComponent() JROOT/includes/application.php:220 3 JComponentHelper::executeComponent() JROOT/libraries/legacy/component/helper.php:335 4 require&#95;once() JROOT/libraries/legacy/component/helper.php:355 5 JControllerLegacy-&gt;execute() JROOT/components/com&#95;content/content.php:16 6 ContentController-&gt;display() JROOT/libraries/legacy/controller/legacy.php:722 7 JControllerLegacy-&gt;display() JROOT/components/com&#95;content/controller.php:79 8 ContentViewCategory-&gt;display() JROOT/libraries/legacy/controller/legacy.php:685 9 JError::raiseError() JROOT/components/com&#95;content/views/category/view.html.php:66 10 JError::raise() JROOT/libraries/legacy/error/error.php:242  However it works only when SEF is totally turned off.")*

It's weird but after I unpublished the category listing menu that's installed by default, it works. May I know what happens?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjM3OTMtbWVudS1saW5rcy1wcm9kdWN0LXBhZ2Utbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
- [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")
- [ Offline](/forum/user/6861-mohamed-thelji)

Less More

- Posts: 12953
- Thank you received: 1778
-
-
-

12 years 11 months ago [\#133553](#133553) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Menu Links (Product Page) Not Working](/forum/26-product-category-display/863793-menu-links-product-page-not-working#133553 "-- url of the page with the problem -- :   cavemanprojects.com/common/Products/buy-book    cavemanprojects.com/common/Products/hika...r-categories-listing  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Category not found Call stack # Function Location 1 JSite-&gt;dispatch() JROOT/index.php:52 2 JComponentHelper::renderComponent() JROOT/includes/application.php:220 3 JComponentHelper::executeComponent() JROOT/libraries/legacy/component/helper.php:335 4 require&#95;once() JROOT/libraries/legacy/component/helper.php:355 5 JControllerLegacy-&gt;execute() JROOT/components/com&#95;content/content.php:16 6 ContentController-&gt;display() JROOT/libraries/legacy/controller/legacy.php:722 7 JControllerLegacy-&gt;display() JROOT/components/com&#95;content/controller.php:79 8 ContentViewCategory-&gt;display() JROOT/libraries/legacy/controller/legacy.php:685 9 JError::raiseError() JROOT/components/com&#95;content/views/category/view.html.php:66 10 JError::raise() JROOT/libraries/legacy/error/error.php:242  However it works only when SEF is totally turned off.")*

Hi,
Can you show me how did you configured your category listing menu through some screenshots so that I can see if the problem is coming from hikashop or not (if it's an Hikashop menu) ?

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjM3OTMtbWVudS1saW5rcy1wcm9kdWN0LXBhZ2Utbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[caveman](/forum/user/28316-caveman "View caveman's Profile")**
- [![caveman's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/28316-caveman "View caveman's Profile") Topic Author
- [ Offline](/forum/user/28316-caveman)

Less More

- Posts: 11
- Thank you received: 2
-
-

12 years 11 months ago [\#133635](#133635) by [caveman](/forum/user/28316-caveman "View caveman's Profile")  Replied by *[caveman](/forum/user/28316-caveman "View caveman's Profile")* on topic *[Menu Links (Product Page) Not Working](/forum/26-product-category-display/863793-menu-links-product-page-not-working#133635 "-- url of the page with the problem -- :   cavemanprojects.com/common/Products/buy-book    cavemanprojects.com/common/Products/hika...r-categories-listing  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Category not found Call stack # Function Location 1 JSite-&gt;dispatch() JROOT/index.php:52 2 JComponentHelper::renderComponent() JROOT/includes/application.php:220 3 JComponentHelper::executeComponent() JROOT/libraries/legacy/component/helper.php:335 4 require&#95;once() JROOT/libraries/legacy/component/helper.php:355 5 JControllerLegacy-&gt;execute() JROOT/components/com&#95;content/content.php:16 6 ContentController-&gt;display() JROOT/libraries/legacy/controller/legacy.php:722 7 JControllerLegacy-&gt;display() JROOT/components/com&#95;content/controller.php:79 8 ContentViewCategory-&gt;display() JROOT/libraries/legacy/controller/legacy.php:685 9 JError::raiseError() JROOT/components/com&#95;content/views/category/view.html.php:66 10 JError::raise() JROOT/libraries/legacy/error/error.php:242  However it works only when SEF is totally turned off.")*

I have attached a screenshot of the configuration. It is the default setting actually. i don't need it for this project. I publish it to test if the other hikashop menu types are working properly because the menu type for product page is not. BTW, I did use K2 in this project as well, so I'm not sure if there's some conflicts.

To speed up the support, I am going to pm you my admin login as well.

- [ ![h960a2a4.jpg](/forum/attachment/13881) ](/forum/attachment/13881 "h960a2a4.jpg") [ ](/forum/attachment/13881?download=1 "h960a2a4.jpg")

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjM3OTMtbWVudS1saW5rcy1wcm9kdWN0LXBhZ2Utbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
- [![nicolas's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar63.png)](/forum/user/63-nicolas "View nicolas's Profile")
- [ Offline](/forum/user/63-nicolas)

Less More

- Posts: 86290
- Thank you received: 14268
-
-

12 years 11 months ago [\#133946](#133946) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Menu Links (Product Page) Not Working](/forum/26-product-category-display/863793-menu-links-product-page-not-working#133946 "-- url of the page with the problem -- :   cavemanprojects.com/common/Products/buy-book    cavemanprojects.com/common/Products/hika...r-categories-listing  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Category not found Call stack # Function Location 1 JSite-&gt;dispatch() JROOT/index.php:52 2 JComponentHelper::renderComponent() JROOT/includes/application.php:220 3 JComponentHelper::executeComponent() JROOT/libraries/legacy/component/helper.php:335 4 require&#95;once() JROOT/libraries/legacy/component/helper.php:355 5 JControllerLegacy-&gt;execute() JROOT/components/com&#95;content/content.php:16 6 ContentController-&gt;display() JROOT/libraries/legacy/controller/legacy.php:722 7 JControllerLegacy-&gt;display() JROOT/components/com&#95;content/controller.php:79 8 ContentViewCategory-&gt;display() JROOT/libraries/legacy/controller/legacy.php:685 9 JError::raiseError() JROOT/components/com&#95;content/views/category/view.html.php:66 10 JError::raise() JROOT/libraries/legacy/error/error.php:242  However it works only when SEF is totally turned off.")*

I don't think that it's linked to that menu item.
Usually, such issue (where com_content is called instead of com_hikashop) means that a category name has the same name as another menu item, joomla category/article and thus the SEF system of Joomla thought that it had to be displayed by com_content which didn't find any category with that id and thus created any error.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjM3OTMtbWVudS1saW5rcy1wcm9kdWN0LXBhZ2Utbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[dv2016webmaster](/forum/user/32253-dv2016webmaster "View dv2016webmaster's Profile")**
- [![dv2016webmaster's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/32253-dv2016webmaster "View dv2016webmaster's Profile")
- [ Offline](/forum/user/32253-dv2016webmaster)

Less More

- Posts: 1
- Thank you received: 0
-
-

12 years 3 months ago -  12 years 3 months ago [\#164007](#164007) by [dv2016webmaster](/forum/user/32253-dv2016webmaster "View dv2016webmaster's Profile")  Replied by *[dv2016webmaster](/forum/user/32253-dv2016webmaster "View dv2016webmaster's Profile")* on topic *[Menu Links (Product Page) Not Working](/forum/26-product-category-display/863793-menu-links-product-page-not-working#164007 "-- url of the page with the problem -- :   cavemanprojects.com/common/Products/buy-book    cavemanprojects.com/common/Products/hika...r-categories-listing  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Category not found Call stack # Function Location 1 JSite-&gt;dispatch() JROOT/index.php:52 2 JComponentHelper::renderComponent() JROOT/includes/application.php:220 3 JComponentHelper::executeComponent() JROOT/libraries/legacy/component/helper.php:335 4 require&#95;once() JROOT/libraries/legacy/component/helper.php:355 5 JControllerLegacy-&gt;execute() JROOT/components/com&#95;content/content.php:16 6 ContentController-&gt;display() JROOT/libraries/legacy/controller/legacy.php:722 7 JControllerLegacy-&gt;display() JROOT/components/com&#95;content/controller.php:79 8 ContentViewCategory-&gt;display() JROOT/libraries/legacy/controller/legacy.php:685 9 JError::raiseError() JROOT/components/com&#95;content/views/category/view.html.php:66 10 JError::raise() JROOT/libraries/legacy/error/error.php:242  However it works only when SEF is totally turned off.")*

I'm having similar problem--404 category not found when sef is turned on. Unfortunately unpublishing the default category listing did not solve the problem. I also have that weird "Products" part of the url. I didn't add any category named "Products" both to hikashop and joomla. Where does that even come from? ![:(](/media/kunena/emoticons/5.png ":(")

I also tried changing the configuration on SEF url options but it doesn't seem to change anything. Any hikashop menu I've created ended in the form domain.tld/Products/alias. And yes, I tried specifying a custom alias for the menus.

-- HikaShop Business edition version -- : 2.3.1
-- Joomla version -- : 3.2.3
-- PHP version -- : 5.4.29
--built-in Joomla SEF

Last edit: 12 years 3 months ago by [dv2016webmaster](/forum/user/32253-dv2016webmaster "View dv2016webmaster's Profile").

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjM3OTMtbWVudS1saW5rcy1wcm9kdWN0LXBhZ2Utbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

- **[Jerome](/forum/user/80-jerome "View Jerome's Profile")**
- [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile")
- [ Offline](/forum/user/80-jerome)
- HikaShop core developer

Less More

- Posts: 26394
- Thank you received: 4078
-
- [](http://obsi.dev)
-

12 years 3 months ago [\#164025](#164025) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[Menu Links (Product Page) Not Working](/forum/26-product-category-display/863793-menu-links-product-page-not-working#164025 "-- url of the page with the problem -- :   cavemanprojects.com/common/Products/buy-book    cavemanprojects.com/common/Products/hika...r-categories-listing  -- HikaShop version -- : 2.2.2 -- Joomla version -- : 3.1.5 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : XXXXX x.x.x -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Category not found Call stack # Function Location 1 JSite-&gt;dispatch() JROOT/index.php:52 2 JComponentHelper::renderComponent() JROOT/includes/application.php:220 3 JComponentHelper::executeComponent() JROOT/libraries/legacy/component/helper.php:335 4 require&#95;once() JROOT/libraries/legacy/component/helper.php:355 5 JControllerLegacy-&gt;execute() JROOT/components/com&#95;content/content.php:16 6 ContentController-&gt;display() JROOT/libraries/legacy/controller/legacy.php:722 7 JControllerLegacy-&gt;display() JROOT/components/com&#95;content/controller.php:79 8 ContentViewCategory-&gt;display() JROOT/libraries/legacy/controller/legacy.php:685 9 JError::raiseError() JROOT/components/com&#95;content/views/category/view.html.php:66 10 JError::raise() JROOT/libraries/legacy/error/error.php:242  However it works only when SEF is totally turned off.")*

Hi,

The HikaShop SEF system has change a lot during this last 7 months.
For example, we added new option to remove the product id (or category id) from the SEF urls.
Now HikaShop 2.3.2 is available and like you will see in the change log, some improvements and fixes has been made.
Using the last version could help you to fix your problem.
[ www.hikashop.com/support/support/documen...ashop-changelog.html](https://www.hikashop.com/support/support/documentation/56-hikashop-changelog.html)

If it does not solve it, having your HikaShop SEF configuration and more details about your website, products, menu. Can be useful.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjM3OTMtbWVudS1saW5rcy1wcm9kdWN0LXBhZ2Utbm90LXdvcmtpbmc/dG1wbD1tYXJrZG93bg==) or [Create an account](/component/users/registration?Itemid=101) to join the conversation.

Board Categories HikaShop- Install &amp; Update- Product &amp; Category Display- Content Creation- Sales and Orders- - Orders management- - Reports &amp; Statistics- Customers- Checkout- Payment Methods- Shipping Methods- Import &amp; Export (CSV, XLS…)- Specific Features- - Affilation- - Taxes- - Wishlist- - Vote- - Carousel &amp; Slider- - Mass Actions- - Filters &amp; Search- - Discount &amp; Coupon- - Feature Request- Integrations- Showcase- General Talk about HikaShop- Development- - HikaShop 3.0 Beta- Translation- Commercial Jobs HikaShop Components- HikaMarket- - Market: Feature requests- - Market: How to?- - Market: Bug Report- HikaSerial- - General talk about HikaSerial- - Serial: Bug Report- - Serial: How to?- - Support en Français de HikaSerial (French Support)- - HikaSubscription- HikaAuction- - Auction: Feature requests- - Auction: How to?- - Auction: Bug report Hikashop around the world- Support en Français (French Support)- Russian- - FAQ. Курс выживания с Hikashop. Частые вопросы и о- - Расширения Hikashop- - Наши сайты на Hikashop- 日本語版サポート(Japanese Support)- Thai- German Archives- Bug Report- How to?

[](/forum/topics/feed/mode-topics?format=feed&type=rss)

Time to create page: 0.353 seconds

[Powered by](/forum/credits) [Kunena Forum](https://www.kunena.org)

[](#top)
