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#   Blurry Images

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- **[paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")**
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12 years 10 months ago [\#135048](#135048) by [paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")  *[Blurry Images](/forum/26-product-category-display/864081-blurry-images#135048 "-- url of the page with the problem -- :www.nakedaura.com -- HikaShop version -- : HikaShop Starter 2.2.2 -- Joomla version -- : Joomla! 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Fire Fox -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Hello,  My photographer put pics on a disc and are showing up blurry. She made a file that all the pics are re-sized to work on the site...approximately 240 x 360ppi. I even tried reducing the size to 100 x 66ppi. I even tried their original size. They are in Jpeg format. I'm uploading them to my products page through Hikashop. It's an Ignite Joomla Bamboo template. Any thoughts?")* was created by *[paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")*

-- url of the page with the problem -- :www.nakedaura.com
-- HikaShop version -- : HikaShop Starter 2.2.2
-- Joomla version -- : Joomla! 3.2.0
-- PHP version -- : 5.3.27
-- Browser(s) name and version -- : Fire Fox
-- Error-message(debug-mod must be tuned on) -- : Error_message

Hello,

My photographer put pics on a disc and are showing up blurry. She made a file that all the pics are re-sized to work on the site...approximately 240 x 360ppi. I even tried reducing the size to 100 x 66ppi. I even tried their original size. They are in Jpeg format. I'm uploading them to my products page through Hikashop. It's an Ignite Joomla Bamboo template. Any thoughts?

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- **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")**
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12 years 10 months ago -  12 years 10 months ago [\#135065](#135065) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Blurry Images](/forum/26-product-category-display/864081-blurry-images#135065 "-- url of the page with the problem -- :www.nakedaura.com -- HikaShop version -- : HikaShop Starter 2.2.2 -- Joomla version -- : Joomla! 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Fire Fox -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Hello,  My photographer put pics on a disc and are showing up blurry. She made a file that all the pics are re-sized to work on the site...approximately 240 x 360ppi. I even tried reducing the size to 100 x 66ppi. I even tried their original size. They are in Jpeg format. I'm uploading them to my products page through Hikashop. It's an Ignite Joomla Bamboo template. Any thoughts?")*

Hi,
I didn't really understood the problem that you were having, can you show it to me through some screenshots for example ?

Last edit: 12 years 10 months ago by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile").

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- **[paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")**
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12 years 10 months ago [\#135127](#135127) by [paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")  Replied by *[paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")* on topic *[Blurry Images](/forum/26-product-category-display/864081-blurry-images#135127 "-- url of the page with the problem -- :www.nakedaura.com -- HikaShop version -- : HikaShop Starter 2.2.2 -- Joomla version -- : Joomla! 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Fire Fox -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Hello,  My photographer put pics on a disc and are showing up blurry. She made a file that all the pics are re-sized to work on the site...approximately 240 x 360ppi. I even tried reducing the size to 100 x 66ppi. I even tried their original size. They are in Jpeg format. I'm uploading them to my products page through Hikashop. It's an Ignite Joomla Bamboo template. Any thoughts?")*

Here's a snippet of the screen
[ ![hb41b3d0.PNG](/forum/attachment/14098) ](/forum/attachment/14098 "hb41b3d0.PNG")

It can also be seen on the website at [ ](http://nakedaura.com/index.php/hikashop-menu-for-products-listing)[ nakedaura.com/index.php/hikashop-menu-for-products-listing](http://nakedaura.com/index.php/hikashop-menu-for-products-listing)

- [ ![hb41b3d0.PNG](/forum/attachment/14098) ](/forum/attachment/14098 "hb41b3d0.PNG") [ ](/forum/attachment/14098?download=1 "hb41b3d0.PNG")

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12 years 10 months ago [\#135191](#135191) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")  Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Blurry Images](/forum/26-product-category-display/864081-blurry-images#135191 "-- url of the page with the problem -- :www.nakedaura.com -- HikaShop version -- : HikaShop Starter 2.2.2 -- Joomla version -- : Joomla! 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Fire Fox -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Hello,  My photographer put pics on a disc and are showing up blurry. She made a file that all the pics are re-sized to work on the site...approximately 240 x 360ppi. I even tried reducing the size to 100 x 66ppi. I even tried their original size. They are in Jpeg format. I'm uploading them to my products page through Hikashop. It's an Ignite Joomla Bamboo template. Any thoughts?")*

Hi,

I just checked your website, and the problem is coming from the fact that your have uploaded a 100x100 picture for your product, and that your re-sized it using some [ CSS ](http://www.hikashop.com/support/153-customize-the-display.html)code, the solution will just be to upload a bigger picture.

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- **[paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")**
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12 years 10 months ago [\#135196](#135196) by [paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")  Replied by *[paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")* on topic *[Blurry Images](/forum/26-product-category-display/864081-blurry-images#135196 "-- url of the page with the problem -- :www.nakedaura.com -- HikaShop version -- : HikaShop Starter 2.2.2 -- Joomla version -- : Joomla! 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Fire Fox -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Hello,  My photographer put pics on a disc and are showing up blurry. She made a file that all the pics are re-sized to work on the site...approximately 240 x 360ppi. I even tried reducing the size to 100 x 66ppi. I even tried their original size. They are in Jpeg format. I'm uploading them to my products page through Hikashop. It's an Ignite Joomla Bamboo template. Any thoughts?")*

Hello,

Thanks for getting back to me so timely. I originally used the full size that were over 2000ppi ....still was blurry.

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- **[nicolas](/forum/user/63-nicolas "View nicolas's Profile")**
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12 years 10 months ago [\#135197](#135197) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Blurry Images](/forum/26-product-category-display/864081-blurry-images#135197 "-- url of the page with the problem -- :www.nakedaura.com -- HikaShop version -- : HikaShop Starter 2.2.2 -- Joomla version -- : Joomla! 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Fire Fox -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Hello,  My photographer put pics on a disc and are showing up blurry. She made a file that all the pics are re-sized to work on the site...approximately 240 x 360ppi. I even tried reducing the size to 100 x 66ppi. I even tried their original size. They are in Jpeg format. I'm uploading them to my products page through Hikashop. It's an Ignite Joomla Bamboo template. Any thoughts?")*

It's probably that in the "image width" and "image height" options of the configuration, you entered 100*100 so the system resize automatically all the image that you upload to that size (that's the goal of that option). If you don't want that, then you should leave these fields empty, as it is by default.

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- **[paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")**
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12 years 10 months ago [\#135226](#135226) by [paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")  Replied by *[paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")* on topic *[Blurry Images](/forum/26-product-category-display/864081-blurry-images#135226 "-- url of the page with the problem -- :www.nakedaura.com -- HikaShop version -- : HikaShop Starter 2.2.2 -- Joomla version -- : Joomla! 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Fire Fox -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Hello,  My photographer put pics on a disc and are showing up blurry. She made a file that all the pics are re-sized to work on the site...approximately 240 x 360ppi. I even tried reducing the size to 100 x 66ppi. I even tried their original size. They are in Jpeg format. I'm uploading them to my products page through Hikashop. It's an Ignite Joomla Bamboo template. Any thoughts?")*

Thank you, good to be aware of, but no matter what size I upload, the images still appear blurry. I've tried uploading three different sizes including the original full ppi that was over 2000ppi. Could it be something different besides the image sizing options or should I re-size the actual options?

Thanks for your help

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12 years 10 months ago [\#135244](#135244) by [paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")  Replied by *[paracycle88](/forum/user/29787-paracycle88 "View paracycle88's Profile")* on topic *[Blurry Images](/forum/26-product-category-display/864081-blurry-images#135244 "-- url of the page with the problem -- :www.nakedaura.com -- HikaShop version -- : HikaShop Starter 2.2.2 -- Joomla version -- : Joomla! 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Fire Fox -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Hello,  My photographer put pics on a disc and are showing up blurry. She made a file that all the pics are re-sized to work on the site...approximately 240 x 360ppi. I even tried reducing the size to 100 x 66ppi. I even tried their original size. They are in Jpeg format. I'm uploading them to my products page through Hikashop. It's an Ignite Joomla Bamboo template. Any thoughts?")*

I have not touched the image settings, here is what that are at. Should they be changed or anything else that might be affecting this? Thanks

[ ![h2e2d567.PNG](/forum/attachment/14116) ](/forum/attachment/14116 "h2e2d567.PNG")

- [ ![h2e2d567.PNG](/forum/attachment/14116) ](/forum/attachment/14116 "h2e2d567.PNG") [ ](/forum/attachment/14116?download=1 "h2e2d567.PNG")

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12 years 10 months ago [\#135263](#135263) by [nicolas](/forum/user/63-nicolas "View nicolas's Profile")  Replied by *[nicolas](/forum/user/63-nicolas "View nicolas's Profile")* on topic *[Blurry Images](/forum/26-product-category-display/864081-blurry-images#135263 "-- url of the page with the problem -- :www.nakedaura.com -- HikaShop version -- : HikaShop Starter 2.2.2 -- Joomla version -- : Joomla! 3.2.0 -- PHP version -- : 5.3.27 -- Browser(s) name and version -- : Fire Fox -- Error-message(debug-mod must be tuned on) -- : Error&#95;message  Hello,  My photographer put pics on a disc and are showing up blurry. She made a file that all the pics are re-sized to work on the site...approximately 240 x 360ppi. I even tried reducing the size to 100 x 66ppi. I even tried their original size. They are in Jpeg format. I'm uploading them to my products page through Hikashop. It's an Ignite Joomla Bamboo template. Any thoughts?")*

If you look at the image that is uploaded, for example [ nakedaura.com/media/com\_hikashop/upload/...e\_tin\_1247252544.jpg](http://nakedaura.com/media/com_hikashop/upload/candle_tin_1247252544.jpg) , you can see that its size is small. So there are only two possible explanations, either you uploaded yourself that small image, or it was resized automatically during the upload because these two options were set. There is no other way as all the thumbnails which are created are stored in sub folders starting with "thumbnail" in their name.

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