[Skip to main content](#vessel-content) # PAGE PRODUCT DESCRIPTION FROZEN ## - **[solen2904](/forum/user/22491-solen2904 "View solen2904's Profile")** - [![solen2904's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22491-solen2904 "View solen2904's Profile") Topic Author - [ Offline](/forum/user/22491-solen2904) Less More - Posts: 7 - Thank you received: 0 - - 12 years 9 months ago - 12 years 9 months ago [\#139798](#139798) by [solen2904](/forum/user/22491-solen2904 "View solen2904's Profile") *[PAGE PRODUCT DESCRIPTION FROZEN](/forum/26-product-category-display/865016-page-product-description-frozen#139798 " universolen.com/administrator/index.php?...roduct&task=edit&cid []=28 hikashop Business 2.23 joomla 2.5.1 php: 5.4.4-14 MYSQL 5.5.31-0 Apache 2.4.6 FIREFOX 26.0 (same on other brothers) All the pages in administration hikashop "product descriptions" are blank and frozen. And we could not close this page and go back to the dashboard. The descriptions fields are ok in the hikashop-product table in db as you can see on the images of screen captures herein. Very serious problem. It's the same on my local WAMP server on my computer. thank you in advance for your help Alain Frydman Webmaster for Solen Lejule")* was created by *[solen2904](/forum/user/22491-solen2904 "View solen2904's Profile")* [ universolen.com/administrator/index.php?...roduct&task=edit&cid](http://universolen.com/administrator/index.php?option=com_hikashop&ctrl=product&task=edit&cid)[]=28 hikashop Business 2.23 joomla 2.5.1 php: 5.4.4-14 MYSQL 5.5.31-0 Apache 2.4.6 FIREFOX 26.0 (same on other brothers) All the pages in administration hikashop "product descriptions" are blank and frozen. And we could not close this page and go back to the dashboard. The descriptions fields are ok in the hikashop-product table in db as you can see on the images of screen captures herein. Very serious problem. It's the same on my local WAMP server on my computer. thank you in advance for your help Alain Frydman Webmaster for Solen Lejule - [ ![h69db502.jpg](/forum/attachment/14685) ](/forum/attachment/14685 "h69db502.jpg") [ ](/forum/attachment/14685?download=1 "h69db502.jpg") - [ ![h3517654.jpg](/forum/attachment/14686) ](/forum/attachment/14686 "h3517654.jpg") [ ](/forum/attachment/14686?download=1 "h3517654.jpg") Last edit: 12 years 9 months ago by [solen2904](/forum/user/22491-solen2904 "View solen2904's Profile"). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjUwMTYtcGFnZS1wcm9kdWN0LWRlc2NyaXB0aW9uLWZyb3plbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Jerome](/forum/user/80-jerome "View Jerome's Profile")** - [![Jerome's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar80.png)](/forum/user/80-jerome "View Jerome's Profile") - [ Offline](/forum/user/80-jerome) - HikaShop core developer Less More - Posts: 26394 - Thank you received: 4078 - - [](http://obsi.dev) - 12 years 9 months ago [\#139835](#139835) by [Jerome](/forum/user/80-jerome "View Jerome's Profile") Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[PAGE PRODUCT DESCRIPTION FROZEN](/forum/26-product-category-display/865016-page-product-description-frozen#139835 " universolen.com/administrator/index.php?...roduct&task=edit&cid []=28 hikashop Business 2.23 joomla 2.5.1 php: 5.4.4-14 MYSQL 5.5.31-0 Apache 2.4.6 FIREFOX 26.0 (same on other brothers) All the pages in administration hikashop "product descriptions" are blank and frozen. And we could not close this page and go back to the dashboard. The descriptions fields are ok in the hikashop-product table in db as you can see on the images of screen captures herein. Very serious problem. It's the same on my local WAMP server on my computer. thank you in advance for your help Alain Frydman Webmaster for Solen Lejule")* Hi, Which editor is your default editor ? You can override the editor used in the HikaShop backend in the HikaShop configuration. You can check if you don't have any specific javascript error in the webpage, maybe the editor does not load itself correctly. Regards, --- Jerome - Obsidev.com HikaMarket & HikaSerial developer / HikaShop core dev team. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjUwMTYtcGFnZS1wcm9kdWN0LWRlc2NyaXB0aW9uLWZyb3plbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[solen2904](/forum/user/22491-solen2904 "View solen2904's Profile")** - [![solen2904's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/22491-solen2904 "View solen2904's Profile") Topic Author - [ Offline](/forum/user/22491-solen2904) Less More - Posts: 7 - Thank you received: 0 - - 12 years 9 months ago [\#139862](#139862) by [solen2904](/forum/user/22491-solen2904 "View solen2904's Profile") Replied by *[solen2904](/forum/user/22491-solen2904 "View solen2904's Profile")* on topic *[PAGE PRODUCT DESCRIPTION FROZEN](/forum/26-product-category-display/865016-page-product-description-frozen#139862 " universolen.com/administrator/index.php?...roduct&task=edit&cid []=28 hikashop Business 2.23 joomla 2.5.1 php: 5.4.4-14 MYSQL 5.5.31-0 Apache 2.4.6 FIREFOX 26.0 (same on other brothers) All the pages in administration hikashop "product descriptions" are blank and frozen. And we could not close this page and go back to the dashboard. The descriptions fields are ok in the hikashop-product table in db as you can see on the images of screen captures herein. Very serious problem. It's the same on my local WAMP server on my computer. thank you in advance for your help Alain Frydman Webmaster for Solen Lejule")* Yes! I just changed the editor and it's working again. Un grand merci Gérome Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjUwMTYtcGFnZS1wcm9kdWN0LWRlc2NyaXB0aW9uLWZyb3plbj90bXBsPW1hcmtkb3du) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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