[Skip to main content](#vessel-content) # Product Page opens empty ## - **[mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile")** - [![mjaszo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27697-mjaszo "View mjaszo's Profile") Topic Author - [ Offline](/forum/user/27697-mjaszo) Less More - Posts: 16 - Thank you received: 0 - - 12 years 8 months ago [\#143547](#143547) by [mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile") *[Product Page opens empty](/forum/26-product-category-display/865774-product-page-opens-empty#143547 "-- url of the page with the problem -- : www.justhdr.pl/index.php/hikashop-menu-f...t/4-free-goodie.html -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.4.4 -- Browser(s) name and version -- : Chrome 32.0.1700.107 m Hi everybody! As titled - when I click on chosen product what I get is just a name of the product. Click any of these: or try this: Any idea what's wrong?")* was created by *[mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile")* -- url of the page with the problem -- : [ www.justhdr.pl/index.php/hikashop-menu-f...t/4-free-goodie.html](http://www.justhdr.pl/index.php/hikashop-menu-for-products-listing/product/4-free-goodie.html) -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.4.4 -- Browser(s) name and version -- : Chrome 32.0.1700.107 m Hi everybody! As titled - when I click on chosen product what I get is just a name of the product. Click any of these: [url][ www.justhdr.pl/index.php/hikashop-menu-f...roducts-listing.html](http://www.justhdr.pl/index.php/hikashop-menu-for-products-listing.html)[/url] or try this: [url][ www.justhdr.pl/index.php/hikashop-menu-f...t/4-free-goodie.html](http://www.justhdr.pl/index.php/hikashop-menu-for-products-listing/product/4-free-goodie.html)[/url] Any idea what's wrong? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjU3NzQtcHJvZHVjdC1wYWdlLW9wZW5zLWVtcHR5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Eliot](/forum/user/1824-eliot "View Eliot's Profile")** - [![Eliot's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar1824.png)](/forum/user/1824-eliot "View Eliot's Profile") - [ Offline](/forum/user/1824-eliot) Less More - Posts: 2334 - Thank you received: 403 - - 12 years 8 months ago [\#143598](#143598) by [Eliot](/forum/user/1824-eliot "View Eliot's Profile") Replied by *[Eliot](/forum/user/1824-eliot "View Eliot's Profile")* on topic *[Product Page opens empty](/forum/26-product-category-display/865774-product-page-opens-empty#143598 "-- url of the page with the problem -- : www.justhdr.pl/index.php/hikashop-menu-f...t/4-free-goodie.html -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.4.4 -- Browser(s) name and version -- : Chrome 32.0.1700.107 m Hi everybody! As titled - when I click on chosen product what I get is just a name of the product. Click any of these: or try this: Any idea what's wrong?")* Hi there, You have a 500 error. Could you please turn on the debug mode in joomla and set the error report to maximum in your backend configuration? It should give us more information about the error you get. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjU3NzQtcHJvZHVjdC1wYWdlLW9wZW5zLWVtcHR5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile")** - [![mjaszo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27697-mjaszo "View mjaszo's Profile") Topic Author - [ Offline](/forum/user/27697-mjaszo) Less More - Posts: 16 - Thank you received: 0 - - 12 years 8 months ago [\#143604](#143604) by [mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile") Replied by *[mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile")* on topic *[Product Page opens empty](/forum/26-product-category-display/865774-product-page-opens-empty#143604 "-- url of the page with the problem -- : www.justhdr.pl/index.php/hikashop-menu-f...t/4-free-goodie.html -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.4.4 -- Browser(s) name and version -- : Chrome 32.0.1700.107 m Hi everybody! As titled - when I click on chosen product what I get is just a name of the product. Click any of these: or try this: Any idea what's wrong?")* Thanks for quick answer! This is what shows when 1st product (no image) is clicked: Fatal error: Call to undefined function ImageCreateFromPNG() in /var/www/joomla/administrator/components/com_hikashop/helpers/image.php on line 790 For products 2-6: Fatal error: Call to undefined function ImageCreateFromJPEG() in /var/www/joomla/administrator/components/com_hikashop/helpers/image.php on line 787 Which of Joomlas diagnostic info from the bottom of the page do you need? Yet another info: Joomla+Hika are setup on fresh VPS server. When editing product info "The PHP GD extension could not be found" shows up (that's why I removed images for 1st product to test it). Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjU3NzQtcHJvZHVjdC1wYWdlLW9wZW5zLWVtcHR5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#143640](#143640) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Product Page opens empty](/forum/26-product-category-display/865774-product-page-opens-empty#143640 "-- url of the page with the problem -- : www.justhdr.pl/index.php/hikashop-menu-f...t/4-free-goodie.html -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.4.4 -- Browser(s) name and version -- : Chrome 32.0.1700.107 m Hi everybody! As titled - when I click on chosen product what I get is just a name of the product. Click any of these: or try this: Any idea what's wrong?")* Hi, > Yet another info: Joomla+Hika are setup on fresh VPS server. When editing product info "The PHP GD extension could not be found" shows up (that's why I removed images for 1st product to test it). Your issue is coming from it, you won't be able to use images without the PHP GD extension, so you'll have to directly ask your hosting company about it. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjU3NzQtcHJvZHVjdC1wYWdlLW9wZW5zLWVtcHR5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile")** - [![mjaszo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27697-mjaszo "View mjaszo's Profile") Topic Author - [ Offline](/forum/user/27697-mjaszo) Less More - Posts: 16 - Thank you received: 0 - - 12 years 8 months ago [\#143642](#143642) by [mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile") Replied by *[mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile")* on topic *[Product Page opens empty](/forum/26-product-category-display/865774-product-page-opens-empty#143642 "-- url of the page with the problem -- : www.justhdr.pl/index.php/hikashop-menu-f...t/4-free-goodie.html -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.4.4 -- Browser(s) name and version -- : Chrome 32.0.1700.107 m Hi everybody! As titled - when I click on chosen product what I get is just a name of the product. Click any of these: or try this: Any idea what's wrong?")* Any tips on how to install GD? Other forum thread etc.? It's VPS server, haven't asked OVH yet but I suppose they'll tell me to do it myself. Shouldn't product #1 fire normally (no images in it) or standard Hika image is the problem? Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjU3NzQtcHJvZHVjdC1wYWdlLW9wZW5zLWVtcHR5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")** - [![Mohamed Thelji's Avatar](https://www.hikashop.com/media/kunena/avatars/resized/size144/users/avatar6861.png)](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") - [ Offline](/forum/user/6861-mohamed-thelji) Less More - Posts: 12953 - Thank you received: 1778 - - - 12 years 8 months ago [\#143677](#143677) by [Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile") Replied by *[Mohamed Thelji](/forum/user/6861-mohamed-thelji "View Mohamed Thelji's Profile")* on topic *[Product Page opens empty](/forum/26-product-category-display/865774-product-page-opens-empty#143677 "-- url of the page with the problem -- : www.justhdr.pl/index.php/hikashop-menu-f...t/4-free-goodie.html -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.4.4 -- Browser(s) name and version -- : Chrome 32.0.1700.107 m Hi everybody! As titled - when I click on chosen product what I get is just a name of the product. Click any of these: or try this: Any idea what's wrong?")* It will depends on your server configuration so we won't be able to help you, that's why, asking it to OVH is the best solution. Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjU3NzQtcHJvZHVjdC1wYWdlLW9wZW5zLWVtcHR5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. - **[mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile")** - [![mjaszo's Avatar](https://www.hikashop.com/media/kunena/core/svg/person.svg)](/forum/user/27697-mjaszo "View mjaszo's Profile") Topic Author - [ Offline](/forum/user/27697-mjaszo) Less More - Posts: 16 - Thank you received: 0 - - 12 years 8 months ago [\#143678](#143678) by [mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile") Replied by *[mjaszo](/forum/user/27697-mjaszo "View mjaszo's Profile")* on topic *[Product Page opens empty](/forum/26-product-category-display/865774-product-page-opens-empty#143678 "-- url of the page with the problem -- : www.justhdr.pl/index.php/hikashop-menu-f...t/4-free-goodie.html -- HikaShop version -- : 2.2.3 -- Joomla version -- : 3.2.1 -- PHP version -- : 5.4.4 -- Browser(s) name and version -- : Chrome 32.0.1700.107 m Hi everybody! As titled - when I click on chosen product what I get is just a name of the product. Click any of these: or try this: Any idea what's wrong?")* Will do. Thanks! Please [Log in](/login?return=aHR0cHM6Ly93d3cuaGlrYXNob3AuY29tL2ZvcnVtLzI2LXByb2R1Y3QtY2F0ZWdvcnktZGlzcGxheS84NjU3NzQtcHJvZHVjdC1wYWdlLW9wZW5zLWVtcHR5P3RtcGw9bWFya2Rvd24=) or [Create an account](/component/users/registration?Itemid=101) to join the conversation. 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