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#   product message not found

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- **[ecotecnica](/forum/user/24434-ecotecnica "View ecotecnica's Profile")**
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12 years 7 months ago [\#147696](#147696) by [ecotecnica](/forum/user/24434-ecotecnica "View ecotecnica's Profile")  *[product message not found](/forum/26-product-category-display/866515-product-message-not-found#147696 "Hello friends.  Gives me the error when the name of the product exists an accent.  However, in the product list if displayed, but clicking on it tells me not found.  thanks")* was created by *[ecotecnica](/forum/user/24434-ecotecnica "View ecotecnica's Profile")*

Hello friends.

Gives me the error when the name of the product exists an accent.

However, in the product list if displayed, but clicking on it tells me not found.

thanks

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12 years 7 months ago [\#147698](#147698) by [Jerome](/forum/user/80-jerome "View Jerome's Profile")  Replied by *[Jerome](/forum/user/80-jerome "View Jerome's Profile")* on topic *[product message not found](/forum/26-product-category-display/866515-product-message-not-found#147698 "Hello friends.  Gives me the error when the name of the product exists an accent.  However, in the product list if displayed, but clicking on it tells me not found.  thanks")*

Hi,

I do not understand your message.
Please provide us the required information that we ask when you create a new post :
- Joomla version number
- HikaShop version number
- link to your website

If you are using HikaShop 2.3.0 with SEF, please deactivate the option "Remove products and categories id in URLs" in your HikaShop configuration.

Regards,

---

Jerome - Obsidev.com
HikaMarket &amp; HikaSerial developer / HikaShop core dev team.

The following user(s) said Thank You: [ecotecnica](/forum/user/24434-ecotecnica "View ecotecnica's Profile")

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12 years 7 months ago [\#147728](#147728) by [ecotecnica](/forum/user/24434-ecotecnica "View ecotecnica's Profile")  Replied by *[ecotecnica](/forum/user/24434-ecotecnica "View ecotecnica's Profile")* on topic *[product message not found](/forum/26-product-category-display/866515-product-message-not-found#147728 "Hello friends.  Gives me the error when the name of the product exists an accent.  However, in the product list if displayed, but clicking on it tells me not found.  thanks")*

Hi.
I disabled the SEF indicated option and it works.

Thank you.

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